Ram 1500 Complaints

11,877 consumer complaints on file.

#11654147April 11, 2025
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2017 RAM 1500. The contact stated that while driving on several occasions at undisclosed speeds, the ABS, Traction Control, and parking brake warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module was defective and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, where it was diagnosed that there was an ABS module internal failure and the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,877.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654155April 11, 2025
STEERING
Steering rack went out around 70k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654188April 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving down a curving mountain highway above 70 mph, the gauge cluster displayed “shift to park” or “shift to drive” I don’t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it’s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I’m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an “indefinite” time period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654207April 11, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn’t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45–55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn’t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it’s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they’ll get them. There are a lot of people dealing with this, and it’s not just an inconvenience it’s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654203April 11, 2025
AIR BAGS, ELECTRICAL SYSTEM
My truck caught fire after I got a service airbag system alert on my dashboard
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11654183April 11, 2025
ELECTRICAL SYSTEM
Alternator is on back order with 3200 orders waiting with none in production
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654182April 11, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V754000 (VISIBILITY). The contact stated while driving 35 MPH, the vehicle started to lose power. The check engine warning light was illuminated. The contact towed the vehicle to a dealer where it was diagnosed with transmission failure. The transmission and the clutch pack were replaced; however, the vehicle started leaking transmission fluid from a hole in the transfer case. The contact stated there was no way of knowing that the transfer case had a hole during regular maintenance services. The dealer informed the contact the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654056April 11, 2025
ENGINE
Back ordered part: Part # 68623194AB No ETA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654026April 11, 2025
ENGINE
While slowing down to stop at a stop sign the engine shut off on its own. Dash showed message to shift into park once the vehicle stopped. Parking brake also engaged on its own. After shifting into park, restarting the truck, and disengaging the parking brake I shifted back into drive but the vehicle wouldn't move. I shifted into reverse and it would go backwards. Shifted back into drive and it worked properly. It's not safe to have the engine just shut off while you are driving. Also having to put vehicle into reverse before getting it to go into drive is unsafe on a crowded road with vehicles behind you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653809April 10, 2025
ELECTRICAL SYSTEM, ENGINE
My alternator went out driving down the interstate. No indication that it was bad up until it died. Has been sitting at a dealership for about a month due to this particular part having almost 3000 on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653888April 10, 2025
SERVICE BRAKES
ABS module failed, locked up the brakes and almost caused and accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653903April 10, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
ASB warning light is on Emergency brake light is on Check engine light is on Fuel cap light is on Backup camera doesn't work well Brakes are sluggish. ABS doesn't seem to be working. Hard to stop to avoid collision. 2 close calls. Dealer says no part available to fix. It has been over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653982April 10, 2025
UNKNOWN OR OTHER
Towards the end of the summer of 2024 I received a recall notice #79B, rearview camera visibility. I brought my vehicle to Rockland CJD in Nanuet in September 2024, I was informed at that time that there was not a repair to correct the situation. I have since received another recall notice #97A also rearview camera visibility. I brought my vehicle to Rockland CJD today 04/10/2025 for service and to resolve the recall. I have been told that neither recall could be found through searching up the VIN. My vehicle is experiencing the problems described in the notice, blue screen or no display when shifted in reverse. I would like to be able to have this situation taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653811April 10, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice while coasting at between 5 & 10 mph, the engine shuts down, a warning shows auto disabled, and applies emergency brake before one can even get the transmission into park. Our concern is that this sudden stop could cause us to be hit from behind. We brought it to a Ram dealership in Hartsville, SC and they could not reproduce problem and have no idea what caused it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653784April 9, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My ABS module is bad. I have no traction control, or cruise control. My truck shows service trailer brake system, service electronic braking system, and service antilock brake system. I took it to my mechanic in October 2024 and he said there is no part available from Dodge. I took it to a Dodge dealer April 6, 2025 and they were going to send the ABS module off to be rebuilt, said it would take 3 to 4 days. They then called and said it would take one month to rebuild. I went and got my truck back, since I can’t be without it for a month. There are many owners on a forum for Ram 1500 with the same issue. Some are trading theirs in for a different vehicle because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653739April 9, 2025
STEERING
Forward: While pulling out of a mall parking lot my steering failed causing me to momentarily block traffic. There were no warning lights, messages or audible alarms at this time. I was able to safely pull back into the parking spot, turned the vehicle off and turned it back on. Power Steering was restored and no messages/alerts were present. I assumed at that time that maybe the steering wheel lock got hung up. When we got home and went to use the vehicle again the same thing happened except this time it didn’t correct itself and the flashing “Service Power Steering” light came on. The vehicle has not been driven since. After researching this situation I learned that this is a known issue that has not been resolved and I believe this to be a safety impacting defect. (1) Electronic Power Steering (EPS) failure. Vehicle is available for inspection. (2) Loss of vehicle control had the failure occurred on the open road could have led to a crash (3) We have not towed the vehicle to the dealership yet as we will be out of town for a couple of weeks (4) Vehicle has not been inspected by any party at this time (5) There were no warning lamps prior to this failure. After the second failure there is now a blinking “Service Power Steering” message but no fault codes Supplemental: we are the original owners of this vehicle and all maintenance to include known recalls have been kept up-to-date and the vehicle has been well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653756April 9, 2025
SERVICE BRAKES
ABS CONTROL PUMP STOP WORKING DUE TO SEIZED ELECTRIC MOTOR BRUSHES ON CARRIERS. NO INCIDENTS HAPPENED BUT IT IS A COMMON FAIL ON THIS YEAR MODEL TRUCKS THAT CAN LEAD TO AN ACCIDENT. AT THE BEGINNING START DOING IT INTERMITTENLY WHILE DRIVING IT TO THE POINT WHERE IT COMPLTELY STOP WORKING AT ALL. DISABLING ABS, TRACTION CONTROL AND TRAILER BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653336April 8, 2025
ENGINE
I had the EGR recall completed but now the intake manifold is failing and I was told it could be damage from the cracked egr cooler. Dealership says none of it is under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653411April 8, 2025
ELECTRICAL SYSTEM, STEERING
Truck was responding perfectly fine until we stop to watch a movie at the theater last night. After the movie I turn on the truck and notice my power steering was not working and everything else on my truck works fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653499April 8, 2025
Other/I am not sure
The Foam protector that goes on the head rest cracked and is crumbling. I contacted them about the issue but they said that warranty was over and they tried to sell me the same car seat for a discounted price. My sister had bought the same exact car seat and she had the same issue with the foam head rest. I believe the quality of the foam part that goes in the head rest is faulty, it shouldn't have cracked and crumbled. My child's safety was at risk, if i had not taken it apart to wash it I would have not noticed it. I believe these specific car seats are not safe for use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500