Ram 1500 Complaints

11,877 consumer complaints on file.

#11654928April 16, 2025
ENGINE
Ram 1500 Big Horn VIN [XXX] 3.6L V6 24V VVT eTorque Engine with Stop/Start RAM claim #[XXX] STAR case #[XXX] No check engine or codes on display… only two red batteries displayed at times.. [XXX] Slowed down left u-turn engine shut down.. pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine and select drive to drive away… went to dealer.. scanned a fault but I could not leave the truck that day and was told there were no rentals for use… they will call when one is ready… waited a week and went back to dealer and the truck was scanned again “no fault” meaning the fault that was found was now gone and was it not documented by the dealer…. can’t find anything can’t fix anything… [XXX] Slowed down for speed bump engine shut down... pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, put in drive to restart engine and drive away… went to dealer.. scanned no fault (had a friend in the truck at time) [XXX] Slowed down right turn into store driveway engine shut down.. came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine, select drive to drive away… two battery displays on… had to turn off and restart for the displays to clear. [XXX] Slowed down left u-turn engine shut down pulled over and came to complete stop. E-brake auto engaged and it shifted into park.. had to press E-brake switch to release, push start, restart engine, select drive to drive away… [XXX] Slowed down for speed bump engine shut down.. pulled over INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654810April 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact made a right turn into a gas station and inspected the vehicle. The vehicle was towed to dealer, where it was diagnosed; however, the result of the diagnostic test was not provided. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the recall repair was previously performed. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 135,192.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654722April 15, 2025
UNKNOWN OR OTHER
The WiFi works on my truck but I have never set up an account or purchased it. I bought Ram 1500 new in 2018 (2019 truck though) and have owned it the entire time. I have called At&t multiple times and even went into one of their stores, they have run my vin, the IMEI # and the ICCID number and can find nothing on their end and say there is not an account. Yet, it is connecting to the At&t network. I have run speed tests that prove this and connected with both my phone and laptop. I took it into the dealership and they could not help either, just stated that is is weird. At&t has forwarded me to multiple people including stellantis, siruis gaurdian, and ram connect all of whom could not help. There are some other things going on with other devices that make me believe someone who had access to the truck may have done something and is using this to track me or access other data.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654761April 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My ABS, traction control and cruise control do not work because the ABS control module is bad. Dodge does not offer any fix or repair. There is no response from Dodge on when there will be a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654775April 15, 2025
SERVICE BRAKES
The Safety of my wife and two Sons was put at risk when the Brakes of the vehicle failed to respond, which put another driver at risk as well The problem has been confirmed by a professional investigator working directly for Chrysler stating that Due to a brake hose tear triggered by a bad factory design of the distribution of the hoses and harness on this specific vehicle model there were no warning lamps, messages our other symptoms at any time since the purchase of the vehicle
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11654707April 15, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EXTERIOR LIGHTING
The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654699April 15, 2025
ELECTRICAL SYSTEM
My wife and kids were locked inside the truck and couldn't get the doors to unlock. They tried both driver side and passenger side door lock buttons and even tried locking and unlocking the door again but it was still stuck for a while. It didn't matter if the engine was on or off. They were eventually able to get out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654384April 14, 2025
FUEL/PROPULSION SYSTEM
It is 4-13-2025, current milage 40,000. 2019 Ram 1500 classic Hemi 5.7 Bighorn 4x4 crew cab short bed. I have had an ongoing problem with fuel refilling for over a year and after 26,000 miles. I contacted Gary Barbera in Phila PA with out any info if this will be still under warranty. Refilling less than 0.5 gal and the pump shuts off. No codes, No check engine light. This has been a headache with no answer. I found a service bulletin to adjust the fill neck and that was unsuccessful. Everything online is leaning to roll over valve and the dealership wont touch it or explain if warranty still applies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654434April 14, 2025
STEERING
The electronic power steering unit completely failed. The power steering system failure dash indicator appeared on the dash information screen. I parked the truck, turned it off, and after I restarted the truck, I no longer had power steering and the truck was nearly impossible to steer. The truck has approximately 171000 miles on the odometer. There are currently no recals. There does not appear to be any physical damage to the power steering unit. The truck is currently being diagnosed by the second mechanic at a Dodge dealership. The initial information from the first mechanic was that his scan tool, a Snap-On Zeus, could not find any specific error codes other than, "Could not communicate with electronic power steering system."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654500April 14, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2020 Ram 1500. The contact stated that while driving 25 MPH, the vehicle shut off; however, the vehicle kept running for several more feet. The contact attempted to bring the vehicle to a stop. There were no warning lights illuminated. The vehicle was towed to the residence. While the vehicle was at the residence and turned off, the alarm sounded. The vehicle was then towed to a dealer, but it was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654638April 14, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654329April 13, 2025
STEERING
Power steering fails intermittently while driving. Been told it the EPSboard but I'm not part of the recall for some reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654352April 13, 2025
ELECTRICAL SYSTEM
Suddenly engine light, tps and shifter turned on , I restarted the vehicle and disappeared but later my truck did not start and it is dead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654354April 13, 2025
STEERING
While I was driving my 2013 Dodge Ram 1500 at a low speed through a parking lot the power steering just went out. I have 90k miles on my vehicle and this should not be happening. I was in a parking lot full of parents and children walking to their cars and was turning when this happened. There was no warning and not light on my dashboard until after a few seconds of my power steering being out. After looking online I saw this was a common problem for Dodge. Dodge said they would put another dodge part in it to replace the EPS and I didnt want that so I took it to a private mechanic who fixed it....$3k to fix. This is ridiculous and should be covered by Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654290April 12, 2025
STEERING
Was driving and the power steering went out, cannot turn the steering wheel causing extreme danger to my family in the car and others driving as I could not turn to get off the road. Huge Hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654297April 12, 2025
STEERING
The electronic power steering abruptly failed while driving, because of this failure my safety as well as others safety was put in grave danger. I completely lost the ability to turn the steering wheel which led me to forcefully pull as far over on the freeway that I could to avoid having an accident. Truck was then towed to my home. I had no prior messages or alarms or check engine lights on and the truck had been running in top condition. Suddenly I heard a chime then the steering wheel got stiff and the the “service power steering” message showed on my cluster. The vehicle is available for any inspections needed and has not been repaired due to the cost. The power steering went out on April 9, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654057April 11, 2025
SERVICE BRAKES
ABS failure warning light came on. Two separate mechanics verified it as an ABS module failure. This module has been recalled for 2017 and newer Ram trucks and demand is so high that they are not available from Chrysler corporation. I now have a truck with no reliable braking system and no repair option. I found a company that claims to repair other ABS modules, but not this one. I feel that this is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654128April 11, 2025
STEERING
The contact owns a 2017 RAM 1500. The contact stated that while her husband was driving at 55 MPH, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the steering wheel. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654132April 11, 2025
VISIBILITY
The contact owns a 2020 RAM 1500. The contact stated that while driving at an undisclosed speed, the rear windshield inexplicably shattered. No warning lights were illuminated. The vehicle was taken to the dealer, but refused to inspect the vehicle for unknown reasons. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654140April 11, 2025
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2017 RAM 1500. The contact stated that after fueling the vehicle up, while driving at approximately 65 MPH, the check engine and low fuel warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank and sensors needed to be replaced. The vehicle was not repaired. The contact believes that the failure was associated with NHTSA Campaign Number: 17V434 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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