Ram 1500 Complaints

11,877 consumer complaints on file.

#11655426April 18, 2025
STEERING
The steering gear failed making steering inconsistent and very difficult as well as dangerous. The issue is not covered under the extended warranty, so FCA gave me a quote of $4100 to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655474April 18, 2025
STEERING
The electric power steering has slowly become sluggish. At first I noticed the steering wheel was not returning to center after a turn and I would have to assist steering the truck back straight. This started maybe a month ago and being mechanically inclined I thought maybe it was an alignment issue (not enough caster possibly). Then as I left home this morning, out of the blue, the steering was very heavy with substantially less assist. It was difficult parking and even more sluggish returning to center from a turn requiring full hands on steering back to straight ahead. Looking the issue up on the Internet, I find a recall for this issue in 2016 on a small number of this model and now an new ongoing NHTSA investigation since August 2023. I am the third owner of this truck and it has had great care and is in generally fine condition for a 10 year old truck. I have already had to convert the truck back to coil spring suspension due to the air suspension system crapping out. I don't believe a steering system should give out at only 109,000 miles. I believe Stellantis should be held accountable for major system such as steering failing with such low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655529April 18, 2025
ELECTRICAL SYSTEM, STEERING
Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it’s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed? How many other complaints are there on this same subject and part? 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655540April 18, 2025
STEERING
The power steering keeps going out and coming back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655420April 18, 2025
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2022 Ram 1500. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The contact stated that while driving up an incline the failure worsened, and the driveshaft was hesitant. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there was a failure with the driveshaft causing the hesitation. The contact was informed that there was no fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655150April 17, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655162April 17, 2025
STEERING
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle experienced a loss of power steering assist. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655196April 17, 2025
STEERING
Power Steering failed while driving. Hard to steer truck. Brought it to a mechanic who diagnosed it with a Failed EPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655263April 17, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655308April 17, 2025
STEERING
The contact owns a 2017 Ram 1500. The contact stated while driving 20 MPH, the contact became aware that the electronic power steering failed to function as intended. The contact was able to pull to the side of the road. The service power steering warning light was illuminated. The vehicle was restarted. The vehicle was taken to a dealer, who diagnosed a failure with the electronic power steering control module. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: VB9; but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655314April 17, 2025
STEERING
I was on my way home from work in Texas and after a couple of turns and curves it suddenly just got really hard to steer. I looked down at my cluster in confusion as to what was going on and the steering light was flashing. Luckily for me I decided to take back way home, less traffic. Made it home safely and vehicle hasn't nor is going anywhere untill a solution is avaiable or next step. And truck is available for inspection. This was my first stop to see if issuse was on a recall list. Apparently I'm not the only one affected by this.. 2014 Ram 1500 5.7l hemi 4x4 lonestar 191,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655330April 17, 2025
ELECTRICAL SYSTEM
Issued I have had with this vehicle was the camshaft , started shaking and missfire as I was driving heard from other ram owners that this is a common issue on 3.6 ltr The other was an electrical wiring harness that's goes to the engine I have a knob gear shifter as I was driving vehicles. Switch to park and dashboard read something like stop vehicle and restart to shift gear . I thought I had moved it by accident . Next day drove from la, to thousands oaks . Trip started fine till I got to my destination by the grace of God I made it asoon as I parked it all the lights on my dashboard came on traction control throttle body automatic brakes crankshaft sensor and I forgot what else had it towed to LA to mechanic shop where it took them about 3 -4 weeks to pinpoint the issue the esults were the wires were melted and corroded you could see the green residue all along the wire harness. I'm grateful it ain't catch fire or stop on the highway in the middle of the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655213April 17, 2025
POWER TRAIN
On more than five occasions, the engine shut off without warning and the emergency brake and battery light came on. All instances occurred when I was slowing down at a stop sign or attempting to turn. I have taken my truck to at least 3 differend dealerships regarding the issues. The Horne dealership in Show Low, AZ, connected a code reader and stated it could be the eco battery system and if I drove the truck more it would most likely recharge on its own. They further stated it was a low etorque battery system malfunction. No paperwork was initiated. The Jim Marsh dealership in Las Vegas, stated they knew what the probem was and it would be 10 days to get the part in to make the repair. They gave me a rental car under my Mopar warranty and sent me on my way as I was out of state. The next day they called me and stated it was fixed and put in a new standard battery (which I paid for) and not the etorque battery. One month later the same thing occurred. The engine shut off again without warning. I'm in the process of taking it back to my local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655143April 17, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Going thru neighborhood stop signs, stopped at the first one and when i tried to take off I noticed the gas pedal wasn't accelerating vehicle like normal/ felt like a transmission slipping issue, but it finally "hooked up" and surged forward 100 feet to next stop sign, and after i stopped I hit gas pedal again only to stall out and roll thru the intersection. Brakes were almost unresponsive, and rolled about 60 seconds until truck finally shifted into park on its own and applied emergency brake. After the truck got to a complete stop, it started back up and drove fine the final 2 minutes of the drive home. No warnings/ check engine lights/ malfunction messages were displayed, no obvious signs of issues. 1. The malfunctioning component would be the motor, as it stalled out for seemingly no reason. But issue could be incorrect supply (voltage/ fuel/ air/) so something like the (fuel pump/ alternator/ control modules) could be actual culprit why truck stalled out 2. The safety of me and my passengers was at risk because we stalled out in the middle of an intersection, had it been a stop sign on a road with flowing traffic moving above 25 mph, an accident would most certainly be a good possibility. 3. The problem hasn't been reproduced by dealer or mechanic. Research into this topic yields countless similar issues with similar year and models by Ram. 4. No, vehicle want inspected by anyone but myself. This occurred in a small neighborhood with little to no traffic and no accident resulted from the truck shutting off. 5. Only symptom was a few seconds earlier, where from a complete stop it felt like the gas pedal wasn't responding at all, low rpm and almost stalling, then all the sudden the transmission "slipped" into gear and surged forward. The next stop sign 100 feet ahead is where the truck stalled and wouldn't start for a minute as i rolled uncontrollably thru the intersection, and it finally hard shifted into park and applied e-brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654896April 16, 2025
SERVICE BRAKES
The ABS Control Module Malfunction! I have researching about These Units, only to find That This Has Been An Ongoing Problem with ALL Mopar Vehicles For YEARS. Why Has there Not Been a Recall. I have seen The same model that are before and after the 2017 1500 Laramie Crew Cab With the Trailer Package, RAMBOX, along with even more Options. it Does not STOP like It Did Before! I have in the Mutable issues Than NEITER of the Dayton Andrew Dealers could Ever Repair, and at the time the Truck was STILL under Warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654922April 16, 2025
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power. There was smoke and oil coming from the engine. The driver was able to pull off the roadway. The check engine warning light illuminated after the failure. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654959April 16, 2025
STEERING
Electric power steering. Total loss of power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655078April 16, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On about [XXX], I was driving and my engine felt like it missed and my check engine light came on and a message appeared telling me to get remote throttle serviced. The truck began to drive badly and lack of acceleration made it difficult to maneuver in traffic. The truck was very difficult to start and unsafe to pull into traffic due to lagging ability to accelerate. I took it to a Firestone and they pulled the codes and said the crankshaft sensor and crank tone wheel had failed and needed replacing. I decided to take it to a RAM dealer in Franklin TN to confirm the diagnosis. After about a week, they confirmed and said crankshaft sensor and reluctor wheel needed to be replaced. I asked them if it would be covered under the recall (FCA W58) on the known defect of the crank tone wheel delaminating. When the recall occurred, I had the temporary solution of a computer flash done back in 2021, but the actual defective part was not replaced. They reported back to me that the cost of the repair would not be covered. They said my truck was too old, but the defect was discovered while my truck was still under warranty. Also, under a previous FCA lawsuit, they were made to pay truck owners money and extend their warranty. How can they get away with not having to rectify a known defect without fixing the problem? The computer flash simply allowed the vehicle to continue to operate, but it was by no means safe to operate on public streets in traffic. Will the NHTSA make FCA actually fix this problem? Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655122April 16, 2025
STEERING, SUSPENSION, WHEELS
While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655020April 16, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
E torque system on this truck has had several problems Factory did replace it, but still has issues Before replacing the system, my truck shut down in the middle road several times very dangerous After replacing the system, I now get strange issues remote start stop won't work Had several situations with the truck, stopping and starting again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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