Nissan Murano Complaints
5,967 consumer complaints on file.
- #10248991November 17, 2008SEATS
AFTER OWNING MY 2006 NISSAN MURANO FOR JUST OVER TWO YEARS THE LOWER SEAT BRACE HAS BROKEN AND THE SEAT LEANS AND LIFTS IN A LEFT HAND TURN. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE FOUND MANY COMPLAINTS FOR THE EXACT SAME PROBLEM. THIS I FEEL IS A SAFETY ISSUE THAT THE COMPANY IS UNWILLING TO FIX AT NO COST. I HOPE THE NUMBERS OF COMPLAINTS WILL TRIGGER SOME RESPONSE. THANK YOU FOR YOUR CONSIDERATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248858November 14, 2008SEATS
DRIVER SIDE SEAT FRAME BROKE FOR NO REASON. SEAT FRAME NEEDED TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248591November 12, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO 80,000 MILES TRANSMISSION FAILURE. REPAIR BILL OF $4,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248640November 12, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2003 NISSAN MURANO WITH 23,000 MILES ON IT IN MARCH OF 2004. AFTER THE PURCHASED I TOOK IT TO A DEALER FOR THE 100 POINT INSPECTION AND WAS TOLD EVERYTHING WAS FINE. BY THE END OF THAT YEAR FOR THE FIRST TIME MY CAR FAILED TO ACCELERATE. I THOUGHT NOTHING OF IT SINCE IT ONLY HAPPENED ONCE AND WENT AND GOT THE SPARK PLUGS CHANGED. NEXT BY THE SUMMER OF 2005 IT HAPPENED AGAIN. I EXPLAINED TO THE DEALER AND THEY SAID YOU NEED YOUR FUEL INJECTORS CLEANED. I GOT THEM CLEANED AND IT WENT AWAY AGAIN BUT EVERY ONCE AND A WHILE IT WOULD SLOW DOWN DURING ACCELERATION. I MADE IT TO 2006 AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON. THE DEALER SAID I NEED TO CHANGE MY CATALYTIC CONVERTER BANK 1. HE SHOWED ME WHICH ONE AND REPLACE IT. A WEEK LATER THE SAME THING HAPPENED AGAIN(CHECK ENGINE LIGHT). I WAS TOLD THE WRONG CONVERTER WAS REPLACED. I PURCHASED THE OTHER ONE AND EVERYTHING IS GOOD FOR A WHILE. THEN THE SLOW ACCELERATION GOT EVEN WORSE. THE DEALER COULDN'T FIND ANYTHING WRONG. NEEDLESS TO SAY I'M NOW OUT OF WARRANTY. I THEN TOOK IT TO ANOTHER MECHANIC THAT WASN'T A DEALER AND HE SHOWED ME A TECHNICAL BULLETIN ABOUT SLOW ACCELERATION. I BROUGHT IT TO NISSAN'S ATTENTION AND THEY SAID IT COULD BE A POSSIBILITY. THE TOLD ME I NEED TO REPLACED THE VALVE BODY. I BOUGHT IT AND THEY PUT IT ON WITH EVEN WORSE RESULTS. NOW THEY SAID I NEED A TRANSMISSION. I ASKED HOW COME THEY DIDN'T CHECK THIS OUT IF IT WAS A KNOWN PROBLEMS. THEY SAID WE NEED THE LOOK FOR THE PROBLEM. THEY KNOW ABOUT THE BULLETIN BUT SINCE ITS NOT A RECALL THEY DON'T HAVE TO CHECK FOR IT. WHY ISN'T THIS PROBLEMS A RECALL IF ITS KNOWN. ARE THEY WAITING FOR YOUR CAR TO COME OFF WARRANTY TO CHECK. NOW I HAVE TO LOOK FOR A TRANSMISSION BUT I'LL PROBABLY HAVE THE SAME PROBLEM EVENTUALLY. PLEASE STOP THIS CORRUPTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248488November 11, 2008VISIBILITY
I HAVE A 2005 NISSAN MURANO AND I AM HAVING TO REPLACE BOTH SUN VISORS. THE DRIVER SIDE SUN VISOR WAS THE FIRST TO GO AND DOES NOT STAY IN ANY POSITION EXCEPT STRAIGHT DOWN... THIS IS CAUSING ME TO LOOK UNDER IT AND IS VERY IRRITATING AS WELL AS A SEEING HAZARD. THE PASSENGER SUN VISOR ALSO WILL NOT STAY IN THE UP POSITION BUT AT LEAST STAYS IN THE EXTENDED POSITION AGAINST THE WINDSHIELD. NISSAN SAYS THIS IS NOT THEIR PROBLEM AND IT'S NOT COVERED UNDER MY EXTENDED WARRANTY. I HAVE TO FORK OUT $253 A PIECE FOR THESE SUN VISORS AND CLEARLY THERE IS A PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248254November 10, 2008SEATS
MESSAGE TO ALL NISSAN MURANO DRIVERS, DRIVERS SEAT IS BUILT ON A WELDED FRAME, AND EVEN THOUGH THE VEHICLE HAS A REVERSE CAMERA WE ALL STILL TEND TO LOOK OVER OUR SHOULDERS TO CHECK WHIST REVERSING, (WHICH WE SHOULD!) PUTTING PRESSURE ON THE FRAME OF THE SEAT AND CAUSING IT TO BREAK THE SEAT WELDING AND CAUSING A MAL-FUNCTION WHICH IN THE MAJORITY OF CASES WILL NOT BE AT VERY HIGH SPEEDS, A FURTHER PROBLEM OCCURS WHEN DRIVERS DON'T REALIZE AND CONTINUE TO DRIVE, CREATING A MUCH GREATER DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248068November 9, 2008SERVICE BRAKES, HYDRAULIC
TRAVELING AT 35 MPH APPROACHING INTERSECTION WHERE LIGHT HAD TURNED RED. BEGAN DECELERATING AS I APPROACHED THE STOPPED TRAFFIC. GETTING CLOSER, TO THE STOPPED TRAFFIC, I BEGAN TO BRAKE. I FELT A "CATCH" ON THE BRAKE PEDAL, AND THEN IT FAILED AND WENT ALL THE WAY TO THE FLOOR. I TRIED BRAKING FOUR OR FIVE TIMES AGAIN, BUT THE BRAKE WENT TO THE FLOOR AND I WATCHED AS IF IN "SLOW MOTION" AS I KNEW I WOULD BE HITTING A LARGE AUTO TRANSPORT TRUCK IN FRONT OF ME. SINCE I HAD ALREADY BEGAN DECELERATING AND THE AMOUNT OF DAMAGE DONE TO MY VEHICLE IN COMPARISON TO THE SIZE OF A DOUBLE DECKER AUTO TRANSPORT TRUCK WAS NOT THAT EXTENSIVE , I AM GUESSING I WAS TRAVELING APPROX. 25 TO 30 MPH AT THE TIME OF IMPACT. THE AIRBAG WAS DEPLOYED ON IMPACT. THE BRAKES FOLLOWING THE ACCIDENT WERE FINE; HOWEVER, I AM CONCERNED ABOUT THIS FAILURE OCCURRING AGAIN. I HAVE READ THAT THERE HAVE BEEN COMPLAINTS ABOUT SQUEAKING BRAKES WITH THE 2006 NISSAN MURANO WHICH WE HAVE EXPERIENCED. I AM CONCERNED THAT THERE MAY BE A COMPUTER GLITCH OR PROBLEM WITH THE ABS, AND COULD THIS HAPPEN AGAIN. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIR OF DAMAGE, AND I WILL BE GOING THERE TO DISCUSS THE BRAKING PROBLEM. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10247989November 8, 2008SEATS
BACK IN FEBRUARY, 2008, THE DRIVER'S SEAT ON MY 2005 MURANO MALFUNCTIONED--SPECIFICALLY, THE SEAT WAS NOT LOOSE, BUT ALL OF A SUDDEN WOULD NOT SLIDE FORWARD ON THE RIGHT SIDE THEREBY CREATING A GRINDING NOISE AND A SLIGHT AND UNNATURAL SWIVEL OF THE SEAT TO THE LEFT. I TOOK IT TO THE DEALERSHIP FOR REPAIR. PART NUMBER 87450-CA684 WAS THE "OFFENDING" PART PER MY INVOICE. ALL OTHER POWER SEAT FEATURES WERE OPERATING FINE. I ASKED THE SERVICE MANAGER WHAT WOULD CAUSE THIS AND HE SAID HE DIDN'T KNOW, BUT THEY HAD SEEN 5 SUCH INCIDENTS IN THE PAST 2 MONTHS. THIS GOT ME WONDERING IF THIS WAS A WIDESPREAD ISSUE. SO, I FOUND A NISSAN ONLINE CLUB OF OWNERS REPORTING SEAT FAILURES. I HAVE BEEN TRACKING THIS FOR MONTHS AND NOW HAVE GOTTEN TO THE POINT WHERE I BELIEVE THIS IS A SERIOUS ISSUE THAT DESERVES REPORTING AND NHTSA ATTENTION. FORTUNATELY, MY REPAIR WAS COVERED UNDER MY EXTENDED WARRANTY SANS A $50 DEDUCTIBLE. BUT, CONSISTENT WITH ALL THESE POSTINGS, THE SERVICE MANAGER INDICATED THIS IS TYPICALLY A $700 REPAIR. WHILE I ACCEPT THAT THINGS BREAK, I, TOO, AM DISAPPOINTED, BUT AS I INDICATED MORE AND MORE CONCERNED AFTER READING POST AFTER POST AT THIS SITE (PLEASE GOTO HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F14EC7A?DISPLAYRECENT) FOR ALL THE POSTS. AS AN FYI, THE BROKEN PART IS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248013November 8, 2008LATCHES/LOCKS/LINKAGES
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248015November 8, 2008POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
NISSAN MURANO 2003 AWD AUTOMOBILE HAS A FAULTY TRANSFER CASE. THE MILEAGE IS 95,000. NOTHING LED TO FAILURE. THE PARTS ARE NOT YET REPAIRED BECAUSE THE ESTIMATE IS VERY HIGH $3000. THE MAINTENANCE ON THE VEHICLE IS VERY GOOD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247885November 6, 2008LATCHES/LOCKS/LINKAGES
THE ELECTRONIC DOOR LOCKS ON MY VEHICLE HAVE STOP WORKING. I REPLACED THE DRIVER'S DOOR LOCK WHICH FAILED FIRST, BUT SINCE THEN THE OTHER DOOR LOCKS HAVE STOPPED WORKING. I HAVE 2 VERY YOUNG CHILDREN AND I MUST MANUALLY UNLOCK THE DOORS FROM THE INSIDE OF THE VEHICLE CABIN. I SHUDDER TO THINK WHAT WOULD HAPPEN IF I OR SOMEONE ELSE HAD TO GET THEM OUT IN AN EMERGENCY AND WE COULD NOT GET THE DOORS TO UNLOCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247784November 5, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING ON THE HIGHWAY AT 75MPH (NORMAL SPEED FOR INTERSTATE TRAVEL IN MONTANA) WHEN OUR MURANO STARTED RUN AT 4000 RPM ABNORMALLY. IT RAN AT THIS RATE FOR AWHILE THEN IT FELT LIKE THE TRANSMISSION WAS LOOSING POWER AND I HAD TO TAKE IT OFF CRUISE CONTROL BECAUSE IT COULDN'T KEEP UP AND MAINTAIN CONSTANT SPEED. VEHICLE START TO JUMP IN SPEED AND THEN LOOSE POWER AND CONTINUED TO DO THIS UNTIL I PULLED THE VEHICLE OFF THE HIGHWAY. WHEN I HAD STOPPED I TRIED ACCELERATING TO GET BACK ONTO THE HIGHWAY WITH NO SUCCESS. I HAD THE ACCELERATOR PEDAL TO THE FLOOR AND HAD NO POWER. I TURNED THE VEHICLE OFF/ON AND HAD SLIGHT ACCELERATION ENOUGH TO PULL BACK ONTO THE HIGHWAY BUT ALMOST GOT HIT BECAUSE TRANSMISSION WOULDN'T ACCELERATE PROPERLY AND FAST ENOUGH. TOOK MURANO BACK TO DEALER TO CHECK OUT ENGINE/TRANSMISSION AND THEY SAID AFTER CONDUCTING DIAGNOSTIC IT NEEDED A NEW TRANSMISSION. I SAID THE VEHICLE ONLY HAS AROUND 65,000 MILES I'VE NEVER HEARD OF A 5 YEAR OLD CAR NEEDING A NEW TRANSMISSION. WHAT'S WORSE THEY SAID IS THE TRANSMISSION HAS TO BE ORDERED DIRECTLY FROM NISSAN AND COST $4200! TOTAL COST FOR THE REPAIR WOULD BE $5600!!! THIS IS NO SMALL REPAIR PROBLEM! A 2003 VEHICLE WITH ONLY 65K MILES ON IT SHOULD NOT NEED A NEW TRANSMISSION!!! NISSAN SHOULD BE HELD ACCOUNTABLE FOR SUCH A MANUFACTURERS DEFECT THAT HAD THE POTENTIAL TO KILL MY FAMILY ON THAT HIGHWAY IF ALL POWER HAD BEEN LOST SUDDENLY CRUISING AT 75MPH IN TRAFFIC!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247781November 5, 2008SEATS
THE METAL FRAME UNDER THE DRIVERS SEAT BROKE IN TWO PLACES ALLOWING THE SEAT TO ROCK SIDE TO SIDE. ITS THE FRAME DIRECTLY UNDER THE SEAT AND NOT THE ASSEMBLY BOLTED TO FLOOR. I CONSIDER THIS A SAFETY DEFECT BECAUSE THE CAR HAS NOT HAD ANY ROUGH USE AND HAS BEEN PROPERLY MAINTAINED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247671November 4, 2008SEATS
2003 NISSAN MURANO, POWER DRIVER'S SEAT FAILURE, UNABLE TO ADJUST, BROKEN DRIVE GEAR, HAPPENED AS SEAT AUTOMATICALLY MOVED TO PRESET DRIVING POSITION WHEN KEY WAS INSERTED INTO IGNITION SWITCH, UNABLE TO ADJUST SEAT TO SAFE DRIVING POSITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247499November 3, 2008SEATS
THE FRAME IN THE DRIVERS SEAT CRACKED, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE ON TURNS. SPECIFICALLY THE FRAME CRACKED ON THE LEFT REAR SIDE OF THE DRIVERS SEAT, SO WHEN I TOOK LEFT TURNS, THE SEAT WOULD TILT TO THE RIGHT. VERY DANGEROUS FEELING. MY VEHICLE WAS PAST THE 36K WARRANTY (I HAD 50K ON A 5 YEAR OLD MURANO) SO THIS WAS NOT COVERED BY NISSAN. I THINK THERE SHOULD BE SAFETY RECALL SINCE THIS IS APPARENTLY A VERY COMMON ISSUE ON MURANOS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247612November 3, 2008ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
BOUGHT 2005 NISSAN MURANO 8-08, HAD ELECTRICAL PROBLEMS 1ST WEEK REPLACED BATTERY, 2ND WEEK ,LABOR DAY WEEKEND ALTERNATOR FAILED, HAD REPLACED UNDER WARRANTY. TOOK 2 AND A HALF TO 3WEEKS IN SHOP . 3 WEEKS LATER THE REPLACEMENT ALTERNATOR FAILED ALSO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247434November 1, 2008SEATS
DRIVER SEAT OF 2005 NISSAN MURANO AT FIRST WAS CREAKING WHEN I SAT IN THE SEAT NOW ROCKS FROM FRONT RIGHT TO BACK LEFT SEAT CORNERS AS IF ON UNLEVEL SURFACE. BROUGHT TO NISSAN IN CREAKING PHASE THEY REFUSED TO LOOK AT IT AS WARRANTY ISSUE NOW ITS BROKEN AND I OUT OF WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247358October 31, 2008SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT FELL BACKWARDS WITH A LOUD SNAP. THE CONTACT SWERVED AND CROSSED INTO ANOTHER LANE. HE WAS ABLE TO AVOID A CRASH. HE PULLED ONTO THE SHOULDER TO CHECK THE SEAT AND NOTICED THAT THE SEAT METAL SUPPORT BRACKET WAS SPLIT IN HALF. THE DEALER IS CHARGING $932 FOR THE REPAIR. A REPORT WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED; THEREFORE, THEY WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247207October 30, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE TWO PROBLEMS WITH THE CAR THAT SEEM TO KEEP HAPPENING OVER AND OVER AGAIN, BROKEN BOOT STRUTS, BUT THE MAJOR IS WITH THE ACCELERATION/CVT SYSTEM. IT ALL OF A SUDDEN GIVES NO GAS WHEN YOU PUSH AND THEN SURGES FORWARD AT A HIGH SPEED WHICH IS VERY VERY DANGEROUS- AFTER READING MANY OTHERS POSTS IT SEEMS THAT THIS IS A VERY COMMON PROBLEM FOR THE 03' MURANO, FOR A VEHICLE THAT HAS A LITTLE OVER 65,000 MILES JUST HAD THE MAJOR 60K SERVICE DONE AND HAS HAD ALL REGULAR SERVICE VISITS BY DEALER AND I AM VERY CONCERNED FOR MY SAFETY AND THIS DEFINITELY SEEMS LIKE A RECALL PROBLEM- REPLACED CRANKSHAFT POSITION SENSORS, SENSOR ASM, CAMSHAFT, GASKET SILL RING RUBB, O RINGS, ETC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247318October 30, 2008SEATS
ON OCT. 19TH MY WIFE WAS DRIVING ARE 2006 NISSAN MURANO, I WAS IN THE PASSENGER SEAT AND ARE SON WAS IN THE BACK. WE HAD JUST PULLED AWAY FROM THE HOUSE AND WE HEARD A LOAD POP. MY WIFE SAID I THINK THE SEAT JUST BROKE. WE CONTINUED ON TO HOME DEPOT AND THERE I EXAMINED THE SEAT AND YES THE SEAT WAS BROKEN AS THE BACK LEFT SECTION OF THE SEAT IS UNATTACHED FROM THE FRAME AND CAN BE RAISED AND LOWERED AT WILL. WE CALLED THE LOCAL DEALERSHIP MONDAY OCT. 20TH AND THEY REAFFIRMED THAT THE SEAT ASSEMBLY WAS BROKEN AND THE PART WOULD BE 615.00 AND THE LABOR ANOTHER 200 PLUS DOLLARS. I MADE A CALL TO CONSUMER AFFAIRS AND AFTER ALMOST TWO WEEKS OF DISCUSSIONS WITH THEM THEY WERE WILLING TO ONLY ALLOW FOR A 200.00 GOOD WILL REIMBURSEMENT. I EXPLAINED THAT THIS IS NOT A MECHANICAL PART BUT A STRUCTURAL PART AND THAT IT SHOULD NOT HAVE BROKEN ESPECIALLY ON A 2 YEAR OLD VEHICLE WITH 53000 MILES. I EXPLAINING THAT THE CAR WAS UNSAFE TO DRIVE IN ITS CONDITION AND THAT NISSAN SHOULD STAND BEHIND IT. THERE ARE MANY INSTANCES OF INDIVIDUALS HAVING THIS SAME ISSUE IF YOU SEARCH THE WEB FOR IT AS WELL AS A SERVICE BULLETIN POST BY NISSAN ABOUT THIS ISSUE. THIS IS A STRUCTURAL PART NOT A MECHANICAL PART AND WITH IT BROKEN IT MAKES THE CAR UNSAFE FOR ME, MY WIFE AND OUR SON. WE WILL HAVE THE VEHICLE REPAIRED ON OCT. 31 AS ARE FAMILY IS DEPENDENT ON THE VEHICLE FOR TRANSPORTATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0