Nissan Murano Complaints

5,967 consumer complaints on file.

#10252924December 27, 2008
SEATS
THE DRIVER SEAT BEGAN "ROCKING" WHEN TAKING CORNERS. IT WAS NO LONGER ATTACHED TO THE FRAME AS APPARENTLY SOME WELDING WAS PERFORMED INSUFFICIENTLY. IT REQUIRED A NEW SEAT ASSEMBLY, WHICH WOULD HAVE COST ALMOST $1000. AFTER SEARCHING THE INTERNET I REALIZED THIS WAS NOT AN ISOLATED INCIDENT AND WANTED TO FILE A REPORT SO THE NHTSA CAN HAVE A BETTER UNDERSTANDING OF THE QUANTITY OF THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252730December 24, 2008
SEATS
THE POWER DRIVER SEAT HAS A "WEAK LINK". IT'S NOT A "TRACK" IT'S A BRACKET THAT WAS NOT DESIGNED STRONG ENOUGH AND EVENTUALLY SHEARS OFF AT TWO POINTS DRIVER SEAT IS LOOSE OR BROKEN BRACKET PART NUMBER 87450-CA684 WAS THE "OFFENDING" PART PER MY INVOICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252629December 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ISSUE. CAR WILL NOT MOVE MORE THAN 2-3 MILES PER HOUR FOR ~100 FEET, THEN "JUMPS" INTO GEAR. OCCURS WITH ENGINE WARM. VERY DANGEROUS AT TRAFFIC LIGHTS AND STOP SIGNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252654December 23, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE HAS DIFFICULTY STARTING AND WILL SHUT OFF WITHOUT NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN STATED THAT THE CRANK POSITION SENSOR AND CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE REPAIR WOULD COST $400. NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER STATED THAT A RECALL WAS IN PLACE FOR THE SENSORS; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT COULD NOT BE REIMBURSED FOR THE REPAIR. THE FAILURE MILEAGE WAS 51,500 AND CURRENT MILEAGE WAS 51,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252375December 21, 2008
VISIBILITY
I HAVE A 2004 NISSAN MURANO SL. AT ABOUT 40,000 MILES, MY DRIVER SIDE SUN VISOR STARTED FALLING. IT WILL NOT STAY IN POSITION, AND HANGS RIGHT IN FRONT OF MY FACE, UNLESS I KEEP IT TACKED UP WITH VELCRO. THE PASSENGER SIDE VISOR ALSO SWINGS DOWN SOMETIMES, BUT NOT AS BAD AS THE DRIVER SIDE. I DID AN INTERNET SEARCH ON "MURANO SUN VISOR" AND FOUND OUT VERY QUICKLY THAT THIS IS A WIDESPREAD PROBLEM THAT NEEDS TO BE ADDRESSED BY NISSAN WITH A FULL RESOLUTION; I.E. RECALL. THE DEALER WANTS NEARLY $300 TO REPLACE ONE VISOR, WHICH IS LIKELY TO BREAK AGAIN, ACCORDING TO SEVERAL ACCOUNTS IN THE MESSAGE BOARDS. THIS IS A SERIOUS SAFETY ISSUE. I HAVE ALMOST HAD TWO COLLISIONS BECAUSE OF IT, AND ONCE, I RAN A RED LIGHT BECAUSE OF IT FALLING DOWN. IF I KEEP IT TACKED UP, THEN OF COURSE THERE ARE TIMES OF THE DAY WHEN THE SUN IS BLINDING ME, SO IT IS NOT SAFE NO MATTER WHAT I DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252253December 19, 2008
SEATS
NISSAN MURANO 2005 FRONT DRIVER SEAT - FRAME BROKE AND NOW SEAT ROCKS BACK AND FORTH - BROKE IN NORMAL USE - HAVEN'T FIXED YET AS VERY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252267December 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO 2003, WHEN STOPPING IN TRAFFIC OR TRYING TO CHANGE LANES THE CAR DOES NOT RESPOND. THIS HAPPENS EVERY DAY. TOOK TO THE NISSAN DEALER IT HAS TO DO WITH TRANSMISSION PROBLEMS. THIS HAS BEEN HAPPENING FOR THE PAST FEW MOTHS NOW. APPARENTLY THE 2003 MURANO IS EXPERIENCING THIS PROBLEM. PLEASE HELP. THE COUTE WAS OVER $5,000. ALSO THE RADIO THEY INSTALLS IN THIS CARS HAVE A PROBLEM WITH THE CD CHANGER. FOR SOME REASON THE RIGHT SIDE FAILS TO SOUND. THEY EXPLAIN ITS A PROBLEM WITH ALL THIS RADIOS. ALSO CALLED CLARION, THE MANUFACTURER AN ALSO SAID THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251650December 13, 2008
SEATS, STRUCTURE
I HAVE A 2006 NISSAN MURANO. APPROX. 6 MONTHS AGO THE DRIVER'S SEAT WOULD START SQUEAKING WHENEVER I MADE ANY TURNS OR DROVE OVER BUMPS. IT SOUNDS LIKE PLASTIC GRINDING. ON 12/12/08, I SAT IN THE SEAT AND THE FRAME BROKE. THE DRIVER'S SEAT NOW ROCKS FROM SIDE TO SIDE WHENEVER YOU TURN. THIS IS A SAFETY ISSUE AS YOUR FEET WILL COME OFF THE GAS OR BREAK WHENEVER YOU TURN. I WENT ON THE WEB, AND THERE ARE SEVERAL PUBLIC FORUMS FROM MURANO OWNERS COMPLAINING ABOUT THE SAME ISSUE. NISSAN IS AWARE OF THE PROBLEM, BUT WILL NOT TAKE ANY ANY ACTION. THE LOCAL NISSAN DEALER WILL ONLY REPLACE THE WHOLE SEAT FOR $1,200.00 AND NOT TRY TO FIX THE ROOT OF THE PROBLEM. IF THEY WANT YOU TO BUY A WHOLE NEW SEAT, WHAT IS TO PREVENT THIS FROM OCCURRING AGAIN? UNACCEPTABLE. NISSAN NEEDS TO RECALL THIS SEAT, BECAUSE IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252393December 12, 2008
AIR BAGS
2005 NISSAN MURANO AIR BAG SENSOR LIGHT CONTINUED TO BLINK. CONSUMER WANTS TO KNOW IF THIS IS A SAFETY ISSUE. *NJ A DIAGNOSTICS DETERMINED THAT THE CONTACT SPIRAL IN THE STEERING COLUMN HAD AN OPEN CIRCUIT AND NEEDED TO BE REPLACED OR THE DRIVER'S SIDE AIRBAG WOULD NOT DEPLOY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251499December 11, 2008
SEATS
MY DRIVERS SEAT IN MY 2003 NISSAN MURANO (WHICH I JUST BOUGHT ABOUT 2-3 MONTHS AGO) ROCKS FORWARD AND BACKWARD UPON ACCELERATION OR STOPPING. IT IS SLIGHT BUT ANNOYING. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY KNEW WHAT THE PROBLEM WAS AND REPLACED THE SEAT ASSEMBLY FOR ABOUT $1800 WORTH OF PARTS AND LABOR. WELL, THE PROBLEM IS STILL THERE. I TOOK IT TO ANOTHER DEALERSHIP AND THEY SAY THEY CAN'T REPRODUCE IT, BUT EVERYONE WHO DRIVES MY CAR FEELS IT. WHILE AT THIS POINT IT IS MORE ANNOYING THAN A SAFETY ISSUE, I'VE READ OF CASES WHERE THE WHOLE THING BREAKS AND THE SEAT WILL COME OFF! IF I GET IN A CRASH AND MY SEAT DOES NOT STAY ATTACHED TO MY CAR, THERE WILL BE A LAWSUIT. P.S. I WOULD ADD MY VIN IF I HAD IT WITH ME, BUT IT IS AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251510December 11, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, ON NORMAL ROAD CONDITIONS, THE EXTERIOR HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE HEADLIGHTS RE-ACTIVATED. THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE WIPER WASHER AND DIMMER SWITCH WERE REPLACED UNDER THE FACTORY SERVICE WARRANTY. THE FAILURE MILEAGE WAS 609 AND CURRENT MILEAGE WAS 1,350. UPDATED 1/5/09 *CN UPDATED 01/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251201December 9, 2008
SEATS
I OWN A 2005 NISSAN MURANO SL AWD AND EARLIER THIS YEAR THE DRIVERS SEAT HAS STARTED TO ROCK BACK AND FORTH. MY WIFE IS 5'2 AND I AM 6'2 SO THERE IS A NEED TO MOVE THE POWER SEAT REGULARLY. THE SEAT NOW SITS SLIGHTLY LEFT TO RIGHT OR RIGHT TO LEFT. THE NISSAN MURANO FORUM HAS INDICATED THAT THIS HAS BEEN A PROBLEM FROM THE 2003 EDITION AND STILL CONTINUES TO BE. MY CAR IS OUT OF WARRANTY SO IT WOULD BE A $1000 REPAIR OUT OF POCKET. THIS IS AN UNSAFE SITUATION AND APPARENTLY CAUSED BY THE SEAT BASE METAL BREAKING. THERE ARE GREAT PICTURES OF THIS ON THE FORUM SITE. NISSAN HASN'T RECALLED THIS AND IT IS OBVIOUSLY A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250914December 6, 2008
SEATS, EQUIPMENT
THE DRIVER'S SEAT HAS BROKEN TWICE UNDER WARRANTY AND REPAIRED. NOW IT HAD BROKEN A THIRD TIME OUT OF WARRANTY FOR THE EXACT SAME ISSUE. TSB'S HAVE BEEN ISSUED AND NOW A NEW PART NUMBER HAS BEEN LISTED, WHICH REALLY COMBINES THE TWO PREVIOUS FIX PART NUMBERS. EXTREMELY UNSAFE! GOD HELP MOST NISSAN MURANO PEOPLE IF THEY GET IN AN ACCIDENT WITH A BROKEN SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250950December 6, 2008
FUEL SYSTEM, GASOLINE, TIRES
DID A THROTTLE BODY CLEANING ON A NISSAN MURANO AND THE CHECK ENGINE LIGHT CAME ON. THE DEALER SAID IT WAS A MONEY MAKER AND MANY SHOP THAT CLEAN THE THROTTLE BODY HAVE TO COME TO THEM FOR THE RE-LEARNING OF THE IDLE AIR CONTROL VALVE. THIS IS CRAZY ,I HAVE DONE THIS ON MY PORSCHE AND MY FORDS AND CHEVY AND HAVE NEVER HAD THIS HAPPEN. NISSAN SHOULD HAVE A WARNING STICKER ON THE THROTTLE BODY TO SEE MANUAL -THE MANUAL SHOULD STATE DO NOT CLEAN OR YOU WILL NEED TO GO TO DEALER TO RE-LEARN THE IDLE AIR CONTROL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250835December 5, 2008
SEATS
THE DRIVER'S SEAT ON MY 05 MURANO MOVES FORWARD WHEN BRAKING, AND MOVES BACKWARD WHEN ACCELERATING. PLAY IN THE SEAT IS APPROXIMATELY 3/4". THE MOVEMENT OCCURS 100% OF THE TIME AND HAS BEEN GETTING WORSE OVER TIME. THE NYLON DRIVE GEAR IS WORN. THE DEALER CLAIMS IT IS A SAFETY ISSUE AND HAS TO BE REPLACED, BUT THEY REQUIRE REPLACEMENT OF THE ENTIRE SEAT FRAME. THE COST IS $1100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250790December 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE FROZE UP AND STOPPED ABRUPTLY WHILE DRIVING WITHOUT WARNING. HAD TO BE TOWED TO SERVICE CENTER. THE TRANSMISSION HAD TO BE REPLACED AT A COST OF $5800.00. WAS TOLD THAT THE OLD ONE COULD NOT BE REPAIRED, HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250613December 3, 2008
SEATS
I HAVE A 2003 NISSAN MURANO AND I HAVE THE ISSUE OF THE FRONT DRIVERS SEAT ROCKING BECAUSE A WELD BROKE. THIS APPARENTLY IS BECOMING A MAJOR ISSUE AND THE DEALER REMINDS YOU THAT IT IS A SAFETY ISSUE WHEN THEY ASK FOR $900. FORTUNATELY AFTER SPEAKING WITH ANOTHER DEALER I FOUND THERE WAS A REPLACEMENT PART AND IT COULD BE FIXED FOR $350. I AM REPORTING THIS BECAUSE I AM DISAPPOINTED NISSAN IS NOT COVERING THIS TYPE OF ISSUE AS IT IS NOT LIKE A PART WORE OUT AND SECOND BECAUSE IF SOMEONE ELSE HAS THIS ISSUE AND IS INJURED OR KILLED IT SHOULD BE RECOGNIZED. I AM VERY DISAPPOINTED WITH NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250620December 3, 2008
VISIBILITY
I HAVE JUST PURCHASED A 2004 NISSAN MURANO AND HAVE BEEN READING ON THE FORUM WEBSITES REGARDING THE SUN VISOR. MY SUN VISOR WILL NOT STAY UP ON IT'S OWN IN THIS VEHICLE. IT MAY STAY UP FOR A FEW MINUTES, BUT IF YOU HIT A BUMP WRONG THE SUN VISOR CAN SWING DOWN AND BLOCK VIEW OF THE WINDSHIELD. THIS VISOR WILL ALSO NOT STAY UP TOWARDS THE WINDSHIELD WHEN I ACTUALLY WANT TO USE IT TO BLOCK THE SUN SO I CAN SEE. I FEEL IT IS A SAFETY CONCERN SINCE I DON'T KNOW WHEN THE SUN VISOR WILL FLIP DOWN AND BLOCK MY VIEW OF THE ROAD UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250365December 1, 2008
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. HIS SEAT FRAME BROKE AND BEGAN ROCKING. THE DEALERS COST TO REPAIR THE SEAT WAS $1,200.57. THE DEALER CONFIRMED THAT IT WAS DANGEROUS DRIVING WITH A BROKEN SEAT FRAME. THERE IS NO EXISTING RECALL. THE FAILURE MILEAGE WAS 41,000. UPDATED 12/16/08 *CN UPDATED 12/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250426December 1, 2008
SEATS
FRONT DRIVER SEAT BROKE IN THE ASSEMBLY NISSAN MURANO 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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