The driver's-side front headlight assembly (a sealed LED unit) failed. The vehicle is available for inspection upon request. It started with moisture intrusion; I took it to the Dealer. They said I had to replace it out of pocket. I explained this was an apparent manufacturer failure. Since I got the car back, it flickered until it went out, and the dashboard displays a Headlight Failure error. The failed headlight significantly reduces forward visibility at night and my vehicle's visibility to other drivers. This creates a hazard on unlit roads and in poor weather, increasing the risk of a collision. I currently do not feel safe driving it at night, and we are in the rainy season in South Florida. Yes. A Nissan dealer inspected the vehicle, confirmed the headlight assembly failure, and quoted approximately $1,900 for parts alone. They could not provide a labor quote to replace it. The issue is a sealed LED headlight assembly, not a replaceable bulb. A sealed unit designed to last the life of the vehicle that fails due to moisture intrusion points to a housing-seal defect, not normal wear or a maintenance item. I do not believe I should pay out of pocket for that. I contacted Nissan Consumer Affairs. I was informed the vehicle has just over 27,000 miles but the original in-service date of 6/30/2023, placing it only about five weeks past the basic warranty's time limit and roughly 9,000 miles under the mileage cap. The failure has been reported to Nissan Consumer Affairs, which has opened a case for review. The vehicle has not been inspected by police or insurance. Yes. A headlight system warning message appeared on the dashboard as of 7/31/2026, and I have informed Nissan Consumer Affairs.
No injuries · No fire · No crash
The contact owns a 2022 Nissan Murano. The contact stated that while the vehicle was parked, there was condensation inside the front passenger’s side headlight assembly housing. The contact stated that the protective layer had deteriorated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was previously performed. The contact was informed that the repair was not covered under any special programs or recalls. The failure mileage was approximately 52,647.
No injuries · No fire · No crash
The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.
No injuries · No fire · No crash
The fuel gauge no longer works and the speedometer is inconsistent. The 2021 Murano has a digital spped read out that can be used. The main speedometer can jump around show 45 while running at 73 mph. Or showing 23 when at 33 - so it is clearly a safety issue. This is a low mileage vehicle - with about 18000 miles on it.
No injuries · No fire · No crash
One week ago (6/19) while driving the main screen went black. I pulled over and restarted engine 3x with no luck so drove to dealership. Another startup there it was still black. I was told by service manager “I cannot have you drive it like that” and I was offered a rental which I accepted. Just prior to claiming the rental I again started my Murano and the screen was normal again. I took my vehicle but made an appt to have things checked on Monday. At that time I was told that it just needed a software update. That was concerning to me because how would I know in the future it needed an update prior to another incident of the screen going black. Response was that I wouldn’t. Yikes! Additionally, the google assist has repeatedly been of concern with audible requests being met by incorrect responses (different radio station than requested, or static); temperature setting set to 3 degrees higher than requested. Audio will cut out randomly that will only reset after the car is shut off for period of time. Talk to text malfunction and looping. During one errand shortly after taking ownership the backup camera froze and stayed like that for a 25 minute drive. The dealership did a factory reset yesterday (6/26) in an attempt to resolve several issues but with no luck. I also got an oil change. My receipt did not reflect the reset so I requested that be added to my service record.
No injuries · No fire · No crash