Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10991793May 26, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991612May 25, 2017
ENGINE
2010 MAZDA PURCHASED USED AT 70K MILES APRIL OF 2015. I HAVE HAD TO REPLACE THE OIL COOLER, THE ENTIRE VVT SYSTEM AND NOW A TURBOCHARGER HAS BLOWN. 5K IN REPAIRS AND THE CAR IS BARELY WORTH THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991441May 24, 2017
SUSPENSION
FRONT LOWER CONTROL ARMS. RECALLED IN SEPTEMBER 2016. STILL NO PARTS FIX, MAY 2017. WHY ARE THE PARTS STILL NOT AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991556May 24, 2017
AIR BAGS, STEERING
TAKATA RECALL I WAS NOTIFIED BY MAZDA OF NHTSA RECALL NUMBER'S 17V-012 AND 16V-593 (MANUFACTURE RECALL NUMBER 0717A AND 9716H), INFORMING ME HOW I MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING THAT MAY RESULT IN A CRASH, PLUS I WAS ADVISED NOT TO EVER HAVE A PASSENGER IN MY VEHICLE IN THE EVENT OF A CRASH AS METAL FRAGMENTS FROM THE PASSENGER AIRBAG COULD CAUSE SERIOUS INJURY OR DEATH. IT HAS BEEN NEARLY A YEAR SINCE THE FIRST NOTICE AND NEARLY 6 MONTHS SINCE THE SECOND NOTICE, YET NOTHING HAS BEEN DONE. MAZDA SAYS PARTS ARE NOT AVAILABLE. NOTHING INJURIOUS HAS HAPPENED, MY COMPLAINT IS HOW MAZDA SEEMS TO NOT BE DOING ANYTHING ABOUT THIS AND I RISK MY LIFE AND OTHERS WITH EVERY DRIVE I MUST MAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990851May 22, 2017
AIR BAGS, STEERING
TAKATA RECALL: PASSENGER SIDE AIRBAG LIGHT COMES ON INTERMITTENTLY AND SOMETIMES STAYS ON OR BLINKS. WHILE DRIVING THE VEHICLE AT 60 MPH IT SWERVED WITHOUT WARNING TO THE RIGHT CAUSING THE PASSENGER SIDE TIRES TO FALL OFF THE SHOULDER OF THE HIGHWAY AND NEARLY RESULTING IN LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990889May 22, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990985May 22, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986132May 17, 2017
SUSPENSION
I FILED A COMPLAINT ON 05/02/17 STATING THAT RECALL 9716H HAS NOT BEEN COMPLETED. I HAVE CALLED MY SELLING DEALER SEVERAL TIMES ONLY TO BE TOLD THE PARTS ARE NOT AVAILABLE. THE RECALL LETTER I RECEIVED FROM MAZDA STATES THE RECALL IN QUESTION SHOULD BE COMPLETED IN A REASONABLE TIME, I DO NOT ACCEPT THE TIME TO DATE IS REASONABLE. I RECEIVED THE RECALL NOTICE DATED OCTOBER 2016. SEVEN MONTHS LATER THE PARTS ARE STILL NOT AVAILABLE. THIS IS TOTALLY INACCEPTABLE. THE RECALL LETTER ALSO STATES THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF CONTROL AND RESULT IN A CRASH. I DID CALL WITH A COMPLAINT ON 05/02/17 ODI 10983032, BUT CAN NOT FIND THIS ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986166May 17, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985915May 16, 2017
EXTERIOR LIGHTING, AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE LOW BEAMS SHORTED MORE THAN FIVE TIMES AND AN INDEPENDENT MECHANIC HAD TO REPLACE THE HEAD LAMP ASSEMBLIES MULTIPLE TIMES. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE THE RECALL REPAIRS AND TO REPORT THE ELECTRICAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986088May 16, 2017
ENGINE
AT HWY SPEED, IN MOTION, ON STATE HWY, ENGINE LIGHT CAME ON, HEARD A POP AND THEN VEHICLE DIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985737May 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS INVALID. UPDATED 07/13/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985087May 12, 2017
ENGINE
WHEN STARTING THE VEHICLE THERE IS A LOUD SOUND COMING FROM THE ENGINE FOR 2-3 SECONDS . IT DOESN'T HAPPEN ALL THE TIME, BUT IT SOUNDS LIKE A CARD GOING THROUGH BICYCLE SPOKES AND IS ACCOMPANIED BY A HIGH REV SOUND . THIS SOUND ALSO HAPPENS WHEN DRIVING DIRECTLY AFTER THE VEHICLE AUTOMATICALLY SHIFTS INTO A NEW GEAR, AND IS ACCOMPANIED BY A LOSS OF POWER UNTIL THE REV SOUND AND CARD IN SPOKES SOUND. MAZDA CORPORATION HAS BEEN NOTIFIED OF ALL REPORTS I HAVE MADE, AND I DIDN'T KNOW OF THIS SITE TO REPORT UNTIL RECENTLY. I HAVE REPORTED ADDITION DEFECT S TO MAZDA CORP AS WELL BUT DO NOT HAVE THE DETAILS AT THIS TIME. THAT IS THE REASON FOR SUBMITTING THEM ALL AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985112May 12, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CALLED AND THE CONTACT LEFT VOICE MESSAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE MANUFACTURER ADVISED THE CONTACT TO MAKE AN APPOINTMENT WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984826May 11, 2017
EXTERIOR LIGHTING
IN NOVEMBER OF 2016 MY RIGHT HEADLIGHT WENT OUT. WENT TO PURCHASE A $100 BULB AND WHEN THE MECHANIC WENT TO REPLACE IT HE ADVISED THE BULB COULD NOT BE REPLACED BECAUSE THE HOUSING TO HOLD THE BULB WAS MELTED. HE ADVISED THIS IS ABNORMAL FOR THE HOUSING TO MELT AND MOST VEHICLES WOULD NOT HAVE THIS ISSUE. HOWEVER, HE ADVISED HE HAS SEEN THIS HAPPEN A LOT WITH CX-7 VEHICLES. HE SUGGESTED THAT I REACH OUT TO MAZDA FOR ASSISTANCE SINCE THIS, HE FELT, WAS A DEFECT OF THE HEADLIGHT ASSEMBLY. I CALLED MAZDA FILED THE COMPLAINT HOWEVER THE REP SET EXPECTATIONS FOR A CALL BACK THAT I NEVER RECEIVED. FAST FORWARD, THE LEFT HEADLIGHT ASSEMBLY IS DOING THE SAME. I CALLED MAZDA AND SPOKE WITH CHRISTOPHER AND HE SAID MAZDA COULD NOT DO ANYTHING FOR ME BECAUSE THEY APPARENTLY SENT ME AN E-CERTIFICATE LAST NOVEMBER WHEN I CALLED IN ABOUT THE RIGHT SIDE ASSEMBLY. I ADVISED HIM THAT I DID NOT RECEIVE IT AND EMAILED IT TO ME AGAIN. I ASKED HIM WHAT ASSISTANCE COULD BE PROVIDED FOR THE REPLACEMENT OF THE RIGHT SIDE ASSEMBLY AND HE ADVISED THERE WASN'T ANY. I EXPRESSED MY CONCERN ABOUT THIS BEING A SAFETY ISSUE I COULD NOT SIMPLY JUST REPLACE THE BULB, THE WHOLE ASSEMBLY FOR BOTH SIDES NOW NEED TO BE REPLACED. I THEN SPOKE WITH THOM AND HE ALSO DENIED ASSISTANCE. I FEEL THIS IS VERY UNFAIR. THE HOUSING WHICH HOLDS THE BULB MELTING IN BOTH ASSEMBLIES HAS NOTHING TO DO WITH THE AGE AND MILEAGE OF MY VEHICLE. THIS IS A MANUFACTURE'S DEFECT AND I THINK MAZDA SHOULD HAVE TO PAY FOR IT. THERE IS NOTHING I COULD'VE DONE TO PREVENT THAT FROM HAPPENING. I KNOW PEOPLE WHO HAVE VEHICLES OLDER THAN MINE AND THEY DO NOT HAVE THIS ISSUE. WHAT ARE MY RECOURSES AT THIS POINT? THIS IS VERY UNFAIR. TO OFFER $300.00 ON A PART THAT COST $2000.00 (BOTH SIDES) IS NOT REASONABLE. THE VEHICLE CANNOT BE DRIVEN BECAUSE ITS A SAFETY ISSUE. NO LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984503May 9, 2017
STRUCTURE:BODY, STEERING
MAZDA HASN'T BEEN ABLE TO MAKE RECALL PARTS AVAILABLE IN A TIMELY MANNER RESULTING IN MY LOWER CONTROL ARM/BALL JOINT TO BREAK AWAY FROM MY TIRE CAUSING ME TO LOOSE STEERING WHILE TURNING. ALSO BEING BROKE DOWN ON RAILROAD TRACKS AND NEEDED TO GET MY CAR AND MYSELF TO SAFETY. MY CAR HAD TO BE LIFTED WITH EQUIPMENT TO BE MOVED RESULTING IN BOTH LEFT AND RIGHT FRONT FENDER DAMAGE! THIS IS VERY INCONSIDERATE AND POOR BUSINESS MANNER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984211May 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER SCHEDULED THE APPOINTMENT AND INDICATED THAT THEY SERVICED THE RECALL; HOWEVER, DAYS AFTER THE REPAIR, THE AIR BAG INDICATOR CONTINUED TO FLASH RANDOMLY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED THAT THE REMEDY PROVIDED NO SOLUTION AND REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION.THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983672May 5, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983560May 4, 2017
SUSPENSION, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982979May 2, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT DID NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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