Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10238493August 16, 2008
TIRES, SUSPENSION
EXCESSIVE TIRE WEAR ON CX-7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238497August 16, 2008
TIRES, TIRES:TREAD/BELT
MADE APPT. WITH MAZDA SERVICE , REGARDING EXCESSIVE TIRE WEAR ON CX-7 SUV. I HAVE A FIRESTONE TIRE PROTECTION FOR THIS SUV, ACCORDING TO FIRESTONE IT DOES NOT COVER WEAR. AT MY LAST OIL CHANGE BY FIRESTONE, THEY TOLD ME MY TIRES NEED TO BE REPLACED, GAVE ME A PRICE, ETC. I TOLD THEM I WOULD CONTACT DEALER AND SEE WHAT THEY HAVE TO SAY. APPT. WAS 8/1/08, I WAS TOLD MY TIRES ARE ONLY HALF WORN@20,113 MILES. TREAD WEAR WAS MEASURED @ 5/32 ON FRONT AND 4/32 ON REAR. FIRESTONE ROTATED AND BALL. TIRES @ 5,000 MI. OIL CHANGES. I WAS TOLD TO COME BACK WHEN 50% MORE WEAR. TOLD SERVICE ADVISER THIS WAS A SAFETY ISSUE AS THERE IS NO TREAD TO WEAR, AND MENTIONED WHAT FIRESTONE HAD TOLD ME. HIS COMMENT WAS THEY JUST WANTED TO SELL YOU TIRES ". TOOK MY CX-7 TO NTB TIRE SERVICE, THEY CHECKED MY TIRES, REAR @ 2/32" AND FRONT @4/32", THEY SUGGESTED I NOT DRIVE WITH THESE WORN-OUT TIRES, THEY NEED TO BE REPLACED. PURCHASED A SET OF TAKE-OFF'S FOR $160.00 AND HAD NTB ALIGN AND BALL TIRES. I SENT A E-MAIL TO MAZDA CUST. SERVICE AND EXPLAINED , DEALER MEASURED 4/32" NOT 2/32".I WANTED TO MEET WITH MAZDA REP AT ANY NE OHIO DEALER, AND HAVE HIM CHECK TIRES, ETC. THEY NEVER RETURNED MY E-MAIL. FOLLOWED-UP WITH PHONE CALL TO MAZDA CUST. SERVICE, THEY WILL CHECK DEALER, ETC. MAZDA CALLED BACK AND SUGGEST I TAKE UP PROBLEM WITH DEALER, THEY WOULD NOT SET UP MEETING WITH REP, ETC. IF MAZDA SERVICE DEPT AT DEALER CAN'T MEASURE TIRE TREAD, AND BE CONCERNED WITH CUST SAFETY, I WOULD NEVER BUY ANOTHER MAZDA VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238380August 15, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STOPPED THE VEHICLE AND TURNED OFF THE IGNITION. WHEN HE PLACED THE GEAR INTO PARK, IT WOULD NOT ENGAGE. THE DEALER STATED THAT ALL OF THE VEHICLES DO NOT LOCK IN PARK AFTER TURNING OFF THE IGNITION SWITCH. THE GEAR SHIFT MOVES WHILE THE ENGINE IS ON AND THE VEHICLE IS IN PARK. THE CONTACT HAS OWNED THE VEHICLE FOR THREE WEEKS. ANOTHER DRIVER EXITED THEIR VEHICLE AND THOUGHT THAT THE VEHICLE WAS IN PARK AFTER SHE TURNED OFF THE VEHICLE. THE GEAR FAILED TO LOCK INTO PLACE AND THE VEHICLE CRASHED INTO A TREE. THE SERVICE MANAGER AT THE DEALER STATED THAT THIS WAS ABNORMAL, BUT ALL OF THE VEHICLES OPERATE IN THAT MANNER AND THERE MAY BE A POTENTIAL SAFETY HAZARD. THE CONTACT AND SERVICE MANAGER ALSO OBSERVED SEVERAL VEHICLES THAT WERE DESIGNED IN THAT MANNER. THE CONTACT IS ALSO WAITING ON A DISTRICT SERVICE MANAGER TO CALL HIM BACK. THE INSURANCE COMPANY WAS LIABLE FOR THE REPAIRS. THE OWNER'S MANUAL DID NOT INDICATE THAT THERE MAY BE DIFFICULTY WITH THE GEAR SHIFT. THERE WAS DAMAGE TO THE REAR END BUMPER AND TAILGATE OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 700 AND CURRENT MILEAGE WAS 760. UPDATED 09/10/08. *LJ UPDATED 09/11/08.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10236870August 4, 2008
TIRES, TIRES:BEAD
SEVERE STEERING WHEEL VIBRATION. TOOK MAZDA CX7 2007 WITH 12,800 MILES TO NTBS. THEY STATED SEVERE TIRE CUPPING (UNEVEN WEAR ON INSIDE OF ALL TIRES). TIRES EAGLE RS-A P235/55R 18 99V . TOLD ME TO TAKE THE CAR TO THE DEALER. DID SO, THE NEXT DAY NTBS CALLED ME WITH ANOTHER CUSTOMER WITH SAME PROBLEM. SPOKE TO HIM, HAD EXACT SAME PROBLEMS. BOTH OF US CONCERNED WITH SAFETY AND PREMATURE TIRE WEAR. MAZDA ONLY AGREED TO 50% OF COST ON HIS SITUATION DUE TO THE FACT THAT HE HAD 20,000 MILES. MAZDA GOT BACK TO ME AND STATED THAT MAZDA REP WAS WILLING TO BUY ONE FRONT TIRE AND I BUY THE OTHER ONE. WHAT ABOUT THE BACK TIRES? IN ANY EVENT THAT?S ANOTHER ISSUE.. WAS TOLD THAT THE TIRES PLACED ON THE MAZDA CX7, ( 4000 LBS VEHICLE ) WERE NOT DESIGNED TO HOLD THE WEIGHT OF THE VEHICLE. THIS COULD BE SERIOUS PROBLEMS DOWN THE ROAD. NO PUN INTENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231724June 20, 2008
EXTERIOR LIGHTING
ALGAE FORMS BETWEEN THE REAR TAILLIGHT CLEAR LENS AND MOULDED GRAY INNER HOUSING. BECAUSE THE 2 PIECES ARE GLUED TOGETHER A PERSON CANNOT GET TO THE ALGAE TO CLEAN IT . THE ALGAE FORMS WHERE THERE IS MISSING ADHESIVE TO BOND THE 2 PIECES TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228996May 27, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2007 MAZDA CX-7. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P235/55R18 99V. THE CONTACT NOTICED WEAR ON ALL FOUR TIRES, WHICH INDICATED THAT THEY WOULD HAVE TO BE REPLACED PREMATURELY. SHE SPOKE WITH OTHER MAZDA OWNERS AND THEY ALSO NOTICED THE SAME TREAD FAILURE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225863April 28, 2008
TIRES
2007 MAZDA CX-7 WITH 15,000 MILES & GOODYEAR EAGLE RSA P235/60R18 TIRES. AFTER 11 MONTHS OF DRIVING AND 15,000 MILES ONLY 4/32 REMAIN ON TIRES. ALL TIRES HAVE EVEN WEAR. MAZDA SAYS TO CONTACT GOODYEAR & GOODYEAR SAYS TO CONTACT MAZDA. JUST GETTING THE RUN AROUND FOR INADEQUATE TIRES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221526March 18, 2008
TIRES
THE TIRES WILL NOT GRIP ANY AMOUNT OF SNOW, I HAVE HAD TO HAVE THE WHEEL ALIGNMENT SET TWICE AND THE TIRES CHECKED TWICE THE ALIGNMENT IS STILL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218486February 19, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER SHORT DURATION IDOL "5-10" MINUTES CAR BLEW HEAVY WHITE AND BLACK SMOKE OUT OF EXHAUST FOLLOWED WITH A CLANKING/RATTLING SOUND FROM THE REAR OF CAR. THREE TIME THIS HAPPENED IN A SHORT 4-7 MILE DRIVE HOME. TOOK IT TO THE DEALER AND AT FIRST THE SAID THEY COULD NOT DUPLICATE THE PROBLEM BUT UPDATED THE ENGINE AND TRANSMISSION COMPUTER PROGRAM. THEN THEY LET THE CAR IDOL FOR SOME TIME AND IT BLEW THE SMOKE AND HEARD THE SOUND. SO THEY DECIDED AFTER CALLING AND REPORTING THE EVENT TO THE REGIONAL MANAGER TO REPLACE THE TURBO. I HAVE LOOKED ON-LINE ABOUT THESE PROBLEMS AND HAVE COME ACROSS OWNERS THAT HAVE HAD THEIR TURBOS REPLACED A FEW TIMES AND THE PROBLEM STILL EXISTS. WHEN THE PARTS ARE IN AND THEY REPLACE THE TURBO, I WILL SEE IF THIS IS A FIX. I HAVE VERY LITTLE FAITH THAT THIS WILL FIX THE PROBLEMS THIS VEHICLE HAS. AND IT HAS MANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213386January 2, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE HAS MINIMUM BRAKING EFFORT ALLOWED DURING ACTIVATION OF ANTILOCK BRAKES. BRAKING DISTANCE IS 105 FEET (MEASURED) FROM 25 MPH TO ZERO WITH ANTILOCK BRAKES APPLIED ON SNOW COVERED ROAD. VEHICLE MUST DECELERATE TO BELOW 20 MPH BEFORE ANTILOCK SYSTEM IS DEACTIVATED AND VEHICLE WILL COME TO A COMPLETE STOP. VEHICLE IS UNSAFE TO OPERATE DURING LESS THAN PERFECT DRIVING CONDITIONS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203271September 17, 2007
TIRES, SUSPENSION
MAZDA CX7 (FWD) EXHIBITS ABNORMAL TIRE WEAR(CUPPING,FEATHERING) ON ALL (4) TIRES AFTER LESS THAN 1000 MILES. BROUGHT THE CAR INTO THE PURCHASING DEALER WHO RE-BALANCED AND REALIGNED. TIRES CONTINUED TO EXHIBIT THE SAME WEAR AFTER 2000 MILES AND RIDE AT HIGHWAY SPEEDS HAD SOME VIBRATION AND ROUGH FEEL AT LOWER SPEEDS. DEALER ONCE AGAIN REALIGNED VEHICLE AND INCREASED THE PSI ON ALL 4 TIRES TO 36PSI. AT JUST OVER 5000 MILES VEHICLE WAS BROUGHT INTO DEALER AGAIN, STILL CONTINUING TO SHOW ABNORMAL WEAR AND POOR RIDE AT HIGHWAY SPEEDS (VIBRATION & ROUGH). DEALER REALIGNED AND RE-BALANCED ALL WHEELS AND ONCE AGAIN INCREASED TIRE INFLATION TO 36PSI. I LATER CONTACTED THE SERVICE MGR AND TOLD HIM THAT I DID NOT LIKE THE FACT THAT HE INCREASED THE TIRE PRESSURE OVER THE MANUFACTURERS RECOMMENDED SETTINGS AND THAT THIS WOULD CAUSE THE TIRE TO WEAR DOWN THE CENTER QUICKLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199852August 16, 2007
SEAT BELTS:REAR/OTHER
I BOUGHT A BRAND NEW MAZDA CX-7 IN JULY 2007. I TOOK IT TO THE SERVICE DEPARTMENT ON AUGUST 9TH BECAUSE OF A LOUD NOISE FROM THE REAR INTERIOR. THE DEALER SERVICE DEPARTMENT INFORMED ME THAT THE NOISE WAS FROM THE REAR MID SEAT BELT THAT RETRACTS INTO THE ROOF. THEY INFORMED ME THAT THE SEAT BELT HAD NOT BEEN FITTED CORRECTLY AT THE ASSEMBLY PLANT AND THAT THE SEAT BELT WAS INOPERATIVE. THEY ORDERED A NEW SEAT BELT AND REPLACED THE ORIGINAL BELT. BEFORE TAKING THE VEHICLE BACK TO THE DEALER I HAD BEEN DRIVING MY YOUNG CHILDREN IN THE REAR SEAT ON THE ASSUMPTION THAT THE SEAT BELT WORKED AND MY CHILD WAS SAFE. I AM CONCERNED THAT IF THE ASSEMBLY PLANT CAN FIT A SEAT BELT THAT IS INOPERATIVE ONCE AND IT PASSES ALL THE PLANT QUALITY CHECKS, THEY CAN DO IT MANY MORE TIMES. HOW MANY MAZDA VEHICLES HAVE BEEN FITTED WITH REAR SEAT BELTS THAT ARE INOPERATIVE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175947December 12, 2006
TIRES
NEW VEHICLE WITH BRIDGESTONE TURANZA EL42 TIRES. THE CAR REPORTED LOW TIRE PRESSURE. I WAS DRIVING THE VEHICLE (MAZDA CX-7) TO THE DEALERSHIP FROM MY HOME. 5 MINUTES AFTER I ENTERED THE FREEWAY, THE TIRE ON THE REAR PASSENGER SIDE HAD A BLOW OUT. THE TIRES ONLY HAD 3,000 MILES ON THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170632October 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED UPON ACCELERATION, THE VEHICLE HESITATED. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE CONTROL MODULE COMPUTER IN THE POWER TRAIN NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS A 2007 MAZDA CX-7. *AK UPDATED 10/31/2006 - RIGHT FRONT WINDOW FAILED. THE DEALER REPLACED THE LEFT FRONT SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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