Mazda CX-7 Complaints

1,134 consumer complaints on file.

#11772476October 20, 2026
SERVICE BRAKES, SUSPENSION, WHEELS
Ball joints , control arms , wheel barrings broke into pieces. Tire was angled in grinding on the brakes and rotor. It was bought at a auction from a previous auction buyer. I bought a new frame for the back due to it being bent. I also replaced the exhaust pipe it was cut into pieces. I was very concerned with the lower control arm parts being warn out. The dangers of the ball joints or the barring falling apart would have left me in a dier tragedy. I did have a mechanic replace the parts. He did damage to them so I had to uninstall parts and assemble them as precise as should be. I also had to leave my car there was no way I was able to move it without a part busting off. It is being maintained part by part . Its a hassle . I do believe parts were being swapped without me knowing. That is very concerning . I also replaced the tire .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771354October 15, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2011 Mazda CX-7. The contact stated that while attempting to start the vehicle during or following a heavy rainstorm, the vehicle failed to start immediately. Once started, the engine vibrated, the vehicle failed to accelerate properly, and the check engine warning light illuminated on the instrument panel. The contact stated that the failure self-corrected once the vehicle dried. The vehicle was taken to an independent mechanic and a local dealer, where it was diagnosed that the PCM C31 connector failed due to moisture and corrosion, requiring service or replacement. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under extended warranty coverage. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769109October 5, 2026
AIR BAGS, UNKNOWN OR OTHER, SUSPENSION
Air bag sensor light won't go off, corrosion around the subframe engine light won't go off AC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754388August 3, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The low beam wiring gets hot and melts the connectors to the bulb connection. The low beam headlights have been replaced 8 times in a year due to low visibility. It's like turning off the headlights but they are still on. It's been going on for years. I've taken it to Mazda and the mechanic told me they had a vehicle there now with the same problem and have not figured out the problem yet. Wiring harness has been replaced to the low beam, the connectors and bulbs replaced fuzes and nothing seems to fix it, the battery keeps needing to be replaced as well, alternator has been replaced. This is a safety issue due to the fact that the low beams are so dim the driver can't see to drive without using high beam headlights to drive and they are just like having regular low beams on.. I've used halogen as well as led trying to fix it nothing has worked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738584May 18, 2026
AIR BAGS, SUSPENSION, UNKNOWN OR OTHER
My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727854March 29, 2026
TIRES:TREAD/BELT, TIRES:SIDEWALL
One of the Prinx HiCountry HT2 tires (size 235/60R18) developed a structural failure shortly after installation. The tire repeatedly lost air with no visible puncture. I first took it to a local tire shop, which could not locate the source of the leak. The problem continued, so I brought the tire to a second independent tire shop, where a technician inspected it and confirmed the issue was caused by a thin steel belt wire protruding through the tread near the shoulder area. They marked the defect with white tire chalk and determined the tire was not repairable under safety guidelines. The failure originated from inside the tire, not from an external object. The tire is still in my possession and available for inspection. No warning lights appeared prior to the failure; the only symptom was repeated pressure loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708962January 5, 2026
EXTERIOR LIGHTING
Mazda has messed up headlights and it is very dangerous. I have to drive with high beams on continuously! The low beams point straight down to the road, looks like even with the bumper, you cannot see anything. It looks like you don’t have lights on. Took it to dealer and they say it’s the housing and it’s a Mazda thing and don’t do anything to fix it. I have tried every bulb available for Mazda and nothing helps. They need to fix this. I see SEVERAL owners with the same complaints! Please don’t overlook this as it is very dangerous and may cause deaths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701786November 27, 2025
AIR BAGS
My mechanic told me to check with Mazda as there might be a recall that has not been taken care of yet. I called Mazda and they told me there were 3 recalls (2 of which my mechanic already fixed) and the airbag recall. Told me not to drive, but would not provide any vehicle to use and would not set an appointment until December 8th, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652659April 3, 2025
EXTERIOR LIGHTING
The headlights are horrible for night time driving. The low beam lights are nearly invisible, which leaves you no choice but to drive with high beam lights and still poses a serious safety risk. Vehicle was taken to dealership and asked if there had been any recalls on the headlights because they’re very dangerous, can’t see anything at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647366March 10, 2025
AIR BAGS
The contact owns a 2011 Mazda CX-7. The contact received notification of NHTSA Campaign Number: 17V429000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called an independent mechanic, but no assistance was provided. The local dealer was contacted. The dealer declined to tow the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631870December 20, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased a car from Best Buy Motors in Spanaway, WA on [XXX]. Three days later I took the car in for an oil change and my mechanic cited safety issues and identified the rear brakes were faulty and deemed them a safety hazard. I repaired the brakes because I did not want to continue driving them under those conditions. My mechanic stated that the dealership was wrong for selling the car with the brake pads so thin and worn. My bill for the brakes and oil change was $778.28. I called the dealership and asked them to pay for the "parts" $388.08. They talked to the mechanic and came back with parts for $119. They could have fixed the brakes for that amount before they sold it to me. My issue is that they had the car on the lot for over 6 weeks and allowed people to test drive the car with faulty rear brakes. That is hazardous to me and to people who are on the road. I still have the rotors and pads that were taken off the car. I showed the old parts to another mechanic and he agreed that it was indeed a safety hazard to be driving with them in that condition. I only asked them to pay for the parts, not the labor and they refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617337September 30, 2024
EXTERIOR LIGHTING
I can not see at night. I have replaced the bulbs several times, and tried the most expensive bulbs. Nothing helps. You can only see with the high beams on, and that’s not safe for other drivers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608442August 14, 2024
AIR BAGS
Recall on air bag throwing metal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608220August 13, 2024
AIR BAGS
I called Mazda to report that my air bag warning light came on and they told me it had been replaced on Jan 8, 2019 and was not under recall. Not sure what to do as light stays on all the time while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593824June 12, 2024
AIR BAGS
The contact owns a 2010 Mazda CX-7. The contact stated that while her son was driving approximately 35 MPH, the driver's side and passenger’s side air bags independently deployed. There was no accident to cause the air bags to deploy. There were no warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586279May 1, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582921April 14, 2024
EXTERIOR LIGHTING
The headlights are UNSAFE! Extremely dim. We have replaced the bulbs and gotten great LED lights but the issue is still there. Sometimes I feel like my lights aren’t even on but they are, I cannot see. Please can you fix this. They just keep getting worse. I would have to drive with high beams on just to be safe. I don’t drive at night in my car if I don’t absolutely need to because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571776February 13, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING
During a rainy evening I could not see with the wipers on max speed and the headlights on low beam. I couldn't see the road unless a car was in front of me or I turn on my high beams. My son was in the car with me and several times I had to go at a crawling speed and still barely stayed on the road because of low visibilty. This has happened more than once and I feel unsafe driving now because I feel like I'm driving with no lights on at all these days without rain and rain makes it 10x worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547599October 1, 2023
EXTERIOR LIGHTING
No matter the bulbs I use, the headlights are always dim. This is incredibly unsafe for night driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545177September 18, 2023
ELECTRICAL SYSTEM
The contact owns a 2007 Mazda CX-7. The contact stated that the air conditioning system was inoperable, and the cabin air filter was replaced; however, the failure persisted. Additionally, the contact stated that while her husband was driving at an undisclosed speed, he smelled a burning odor. The contact stated that her husband drove to the residence, and while parking the vehicle, he noticed smoke coming from underneath the hood. There was no warning light illuminated. An independent mechanic diagnosed the vehicle at the residence and determined that the air condition compressor clutch had seized, causing the compressor fuse to burn. The dealer was contacted, and the contact was informed that older vehicles were not service at their location. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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