Mazda CX-7 Complaints

1,134 consumer complaints on file.

#11002501June 30, 2017
ENGINE
AFTER BRINGING TO MAZDA FOR TAKATA INFLATOR RECALL, AND LOWER ROCKER ARMS RECALL, I WAS TOLD MY TIMING CHAIN SHOULD BE REPLACED AT A COST OF $1300 PLUS TAX!!! A MAZDA TECH. SAID HE KNEW FOR SURE THAT WAS THE ISSUE JUST FROM LISTENING TO THE NOISE. MY HOW KNOWLEDGEABLE FOR A GUESS. I STARTED RESEARCHING THIS, AND SEE THAT A CLASS ACTION SUIT WAS FILED IN 2012 REGARDING THIS ISSUE, AND IT WENT NO FURTHER. I WOULD LIKE TO KNOW IF I CAN GET FURTHER INFORMATION REGARDING THIS ISSUE AND IF MAZDA WILL PICK UP THIS BILL. I SEE A HUGE AMOUNT OF FOLKS HAVE COMPLAINED ABOUT THIS ISSUE AND THE VVT ALSO, AND MAZDA HAS DONE NOTHING. I WOULD LIKE TO PURSUE THIS ISSUE FURTHER. CAN YOU HELP, OR DIRECT ME ON HOW TO DO SO? I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE THAT I HAVE HAD FROM NEW AND NOW ALL OF A SUDDEN IT NEEDS A $1300 PLUS REPAIR? I AM DISSAPIONTED IN MAZDA AFTER READING THE COMPLAINTS, THE DANGER THIS ISSUE COULD CAUSE, AND THE FACT THEY DONT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001790June 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (JOE MYERS MAZDA IN HOUSTON, TX) AND SCHEDULED AN APPOINTMENT. ONCE THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE REMEDY PART FOR THE AIR BAG REPLACEMENT WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000890June 23, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (WITTEN BROTHERS OF RICHMOND, VIRGINIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000620June 22, 2017
ENGINE, VEHICLE SPEED CONTROL
CAR ACCELERATES WHEN IDLING IN DRIVE OR REVERSE EVEN WITH FOOT ON BRAKE. CAUSES MANY NEAR ACCIDENTS WHEN PARKING OR IDLING. SEEMS TO BE CONNECTED WITH AC COMPRESSOR. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000618June 22, 2017
AIR BAGS
TAKATA RECALL- RECEIVED NOTICES THAT NEW INFLATOR IS READY TO BE INSTALLED AND MUST TAKE TO DEALER TO REPLACE, NO LOCAL DEALERS HAVE THE PART OR KNOW WHEN THEY WILL GET IT, SO IT IS IMPOSSIBLE TO HAVE IT REPLACED OR BE NOTIFIED WHEN PARTS ARE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995860June 19, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CREAKING SOUND COMING FROM THE WHEELS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC; HOWEVER, THE CONTACT SCHEDULED AN APPOINTMENT WITH CASCADE AUTOCENTER (148 EASY ST, WENATCHEE, WA 98801). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE, BUT HAD PREVIOUSLY BEEN MADE AWARE OF THE FACT THAT THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). AT THE TIME, THE MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995559June 16, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MAZDA OF TOWNSHIP DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995293June 15, 2017
AIR BAGS, STEERING, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER (SHORTLINE MAZDA,90 HAVANA ST, AURORA, CO 80010, (303) 364-2200 ) WAS CONTACTED AND THEY INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE DEALER MADE NO MENTION OF THAT RECALL AND WHEN THE PARTS AND REMEDY MAY BE PROVIDED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO SUPPLY A SOLUTION TO THE DEALER FOR THE FAILURES AS WELL AS THE REMEDY AND PARTS FOR THE TWO RECALL REPAIRS. THE VEHICLE WAS LAST LEFT AT THE DEALERS DUE TO THE STEERING WHEEL FAILURE AND THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995319June 15, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ORANGE PARK MITSUBISHI, 8105 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 851-0142) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INDICATED THAT THE RECALLED PARTS HAD BEEN RECALLED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994619June 13, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE GARDEN CITY MAZDA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994967June 13, 2017
SUSPENSION
RECEIVED A RECALL NOTICE OCTOBER 2016 CONCERNING A RECALL FOR THE FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H. THE NOTICE STATED THAT REPAIR PARTS WERE NOT AVAILABLE. IT'S NOW JUNE 2017 AND THE REPAIR PARTS ARE STILL NOT AVAILABLE. JUST SPENT 30 MINUTES ON HOLD TRYING TO SPEAK WITH SOMEONE AT MAZDA -- FINALLY GAVE UP AND HUNG UP. I'M FILING THIS COMPLAINT BECAUSE IN NO WAY WOULD THIS BE CONSIDERED A TIMELY RESOLUTION OF THIS PROBLEM. I WANT MY CAR REPAIRED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994428June 12, 2017
AIR BAGS, SUSPENSION
TAKATA RECALL AND BALL JOINT SUSPENSION RECALL. IT HAS BEEN A CHALLENGE SCHEDULING AN APPOINTMENT TO FIX THESE PROBLEMS. WAS SCHEDULED TO HAVE THE AIR BAGS REPLACE BUT A DAY BEFORE THE APPOINTMENT,DEALERSHIP CANCELLED DUE TO AIR BAG DELIVERY ISSUES. CALLED TODAY TO SCHEDULE BUT THEY SAID, MAZDA PUT A HOLD ON ALL REPAIRS SINCE THE AIRBAGS THE PREVIOUSLY RECEIVED WAS JUST A TEMPORARY FIX AND THEY ARE STILL WAITING ON THE PERMANENT SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994273June 10, 2017
STEERING
MY VEHICLE WAS RECALLED EXACTLY 10 MONTHS AGO UNDER MAZDA # 9716H, NHTSA # 16V593000. THIS IS A SAFETY RELATED RECALL, AS STEERING CONTROL MAY BE LOST. AFTER 10 MONTHS, PARTS ARE STILL NOT AVAILABLE. I AM PUTTING MY FAMILY AT RISK EVERY TIME WE TRAVEL IN THIS VEHICLE. HOW CAN A CAR BE RECALLED AS A SAFETY RISK AND NO PARTS AVAILABLE FOR ALMOST A YEAR? WHAT ARE THE NHTSA AND MAZDA DOING ABOUT THIS? IF MY CAR LOSES STEERING AND AN ACCIDENT RESULTS, WHO IS RESPONSIBLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993168June 5, 2017
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING, THE VEHICLE VEERED TO THE LEFT, WHICH CAUSED THE TIRES TO WEAR DOWN. THE VEHICLE WAS TAKEN A LOCAL DEALER (RAY BRANDT MAZDA LOCATED AT 1884 WESTBANK EXPY HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE, BUT THE AUTOMATED SYSTEM DIRECTED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992815June 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992916June 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, BOB MOORE, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992713June 1, 2017
ENGINE
MAZDA'S L-SERIES ENGINES ARE EARNING A REPUTATION FOR VARIABLE VALE TIMING (VVT) DEFECTS THAT CAN CAUSE OIL LEAKS, EXCESSIVE SMOKE OUT OF THE TAILPIPE, LOOSE TIMING CHAINS, AND CATASTROPHIC ENGINE FAILURE. MAZDA HAS ACKNOWLEDGED THE VVT PROBLEMS IN A 'SPECIAL SERVICE PROGRAM' BUT, ACCORDING TO OWNERS, HAS DENIED WARRANTY COVERAGE IN SOME CASES. BECAUSE MY VEHICLE IS BEYOND THE EXTENDED PERIOD MAZDA DOES NOT FEEL THEY HAVE ANY RESPONSIBILITY TO COMPENSATE FOR THIS REPAIR. IT HAS BEEN REPORTED THAT THIS COULD CAUSE THE ENGINE TO STOP WHILE ON THE HIGHWAY CREATING A DANGEROUS OR DEADLY CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992434May 31, 2017
WHEELS
II HAVE RECEIVED PRELIMINARY NOTICE ON OCTOBER 2016 OF A RECALL ON MY MAZDA CX-7 FRONT LOWER CONTROL ARMS. I HAVE NOT RECEIVED ANY FURTHER NOTICE. I BELIEVE IT IS NOT SAFE TO CONTINUE DRIVING THIS VEHICLE WITHOUT REMEDY OF THIS ISSUE. MAZDA IS NOT COMPLIANT WITH GETTING THIS ISSUE FIXED. PLEASE FIE MY COMPLIANT WITH THE RPOPER AUTHORITY SO THIS ISSUE CAN BE RESOLVED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992081May 29, 2017
SUSPENSION
RECEIVED NOTIFICATION FROM MAZDA THAT THERE IS A PROBLEM WITH FRONT SUSPENSION BALL JOINT FITTINGS THAT THEY ISSED A RECALL AND THEY SHOULD BE CHECKED AND IF NECESSARY REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991956May 27, 2017
AIR BAGS
TAKATA RECALL - THE RECALL FOR THIS DANGEROUS MUST BE REPLACED PART OF THE VEHICLE WAS FIRST DONE LAST AUGUST 2016. THAT IS NINE MONTHS THE VEHICLE HAS BEEN UNSAFE. WE CAN'T PUT ANYONE IN THE PASSENGER SEAT AT ALL, SO WE DO NOT HAVE THE FREE AND FULL USE OF THE VEHICLE. NINE MONTHS. WE MAY WANT TO SELL THE VEHICLE, WHICH NOW HAS A VALUE OF ZERO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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