Lincoln MKX Service Bulletins

480 manufacturer communications on file.

May 24, 2022•Document ID: 10212957
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 50804
Date Added:
June 1, 2022
Manufacturer:
FORD
Summary
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (174)
2023 Ford E-150 2023 Ford E-250 2023 Ford E-350 2023 Ford E-450 2023 Ford F-650 2023 Ford F-750 2022 Ford Bronco 2022 Ford E-150 2022 Ford E-250 2022 Ford E-350 2022 Ford E-450 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford Explorer 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550+ 154 more
Associated Documents
- Download MC-10212957-0001.pdf↗
May 2, 2022•Document ID: 10211709
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 22-2162
Date Added:
May 12, 2022
Manufacturer:
FORD
Summary
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
Associated Products (23)
2020 Ford Fusion 2019 Ford Fusion 2018 Ford Focus 2018 Ford Fusion 2017 Ford C-Max 2017 Ford Focus 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2016 Lincoln MKC 2016 Lincoln MKX 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKC+ 3 more
Associated Documents
- Download MC-10211709-0001.pdf↗
April 28, 2022•Document ID: 10210850
Service Bulletin/Repair Instructions
TIRES:SIDEWALL
Mfr Comm. #:
SSM 50733
Date Added:
May 3, 2022
Manufacturer:
FORD
Summary
Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Associated Products (52)
2022 Ford Bronco 2022 Ford Bronco Sport 2022 Ford E-150 2022 Ford E-250 2022 Ford E-350 2022 Ford E-450 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford F-650 2022 Ford F-750 2022 Ford Maverick 2022 Ford Mustang 2022 Ford Mustang Mach-E 2022 Ford Ranger+ 32 more
Associated Documents
- Download MC-10210850-0001.pdf↗
April 27, 2022•Document ID: 10210816
Service Bulletin/Repair Instructions
COMMUNICATION:MANUFACTURER TELEMATICS
Mfr Comm. #:
SSM 50726
Date Added:
May 3, 2022
Manufacturer:
FORD
Summary
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (56)
2021 Ford Bronco Sport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Ecosport+ 36 more
Associated Documents
- Download MC-10210816-0001.pdf↗
April 20, 2022•Document ID: 10210804
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
SSM 50715
Date Added:
May 3, 2022
Manufacturer:
FORD
Summary
Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)
2022 Ford Edge 2022 Ford F-150 2022 Ford Mustang Mach-E 2022 Lincoln Nautilus 2021 Ford Edge 2021 Ford F-150 2021 Ford Mustang Mach-E 2021 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10210804-0001.pdf↗
April 20, 2022•Document ID: 10210803
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
SSM 50714
Date Added:
May 3, 2022
Manufacturer:
LINCOLN
Summary
Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol interface module (APIM) ordered on 01-Jan-2022 and through 13-Apr-2022. This maybe due to a software issue with the replacement APIM. Order another APIM from Ford Component Sales (FCS). Service stock has been corrected.
Associated Products (5)
2021 Ford Edge 2021 Ford F-150 2021 Ford Mustang Mach-E 2021 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10210803-0001.pdf↗
April 15, 2022•Document ID: 10210393
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS
Mfr Comm. #:
TSB 22-2150
Date Added:
April 20, 2022
Manufacturer:
FORD
Summary
This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.
Associated Products (6)
2021 Ford Bronco 2021 Ford Edge 2021 Ford F-150 2021 Ford Mustang Mach-E 2021 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10210393-0001.pdf↗
April 5, 2022•Document ID: 10210941
Service Bulletin/Repair Instructions
EQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS
Mfr Comm. #:
SSM 50651
Date Added:
May 4, 2022
Manufacturer:
FORD
Summary
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Associated Products (110)
2022 Ford Bronco 2022 Ford Bronco Sport 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford Explorer 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford Maverick 2022 Ford Mustang 2022 Ford Mustang Mach-E 2022 Ford Ranger 2022 Ford Transit 2022 Lincoln Aviator 2022 Lincoln Corsair 2022 Lincoln Nautilus 2022 Lincoln Navigator+ 90 more
Associated Documents
- Download MC-10210941-0001.pdf↗
March 28, 2022•Document ID: 10209374
Service Bulletin/Repair Instructions
AIR BAGS
Mfr Comm. #:
22B05
Date Added:
April 4, 2022
Manufacturer:
FORD
Summary
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata Airbag Safety Recalls 15S21, 17S42, 18S02, 19S01, and 21S12 may not have received the claimed repairs. The propellant in certain Takata airbag inflators can experience an alteration over time with exposure to certain climate conditions. A combination of time, high temperature fluctuations, and humidity contribute to the degradation of the propellant in the inflators. This degradation can cause the propellant to burn too quickly, creating high pressure inside the inflator, and in extreme cases causing the inflator to rupture in the event of a crash necessitating airbag deployment. A ruptured inflator can send inflator parts toward vehicle occupants resulting in serious injury or death. Additional information regarding Takata recalls can be found at www.nhtsa.gov and www.safercar.gov.
Associated Products (52)
2014 Ford Mustang 2013 Ford Mustang 2012 Ford Fusion 2012 Ford Mustang 2012 Lincoln MKZ 2012 Lincoln Zephyr 2011 Ford Fusion 2011 Ford Mustang 2011 Ford Ranger 2011 Lincoln MKZ 2011 Lincoln Zephyr 2011 Mercury Milan 2010 Ford Edge 2010 Ford Fusion 2010 Ford Mustang 2010 Ford Ranger 2010 Lincoln MKX 2010 Lincoln MKZ 2010 Lincoln Zephyr 2010 Mercury Milan+ 32 more
Associated Documents
- Download MC-10209374-0001.pdf↗
March 21, 2022•Document ID: 10209209
Service Bulletin/Repair Instructions
SEATS; EQUIPMENT:MECHANICAL; EQUIPMENT
Mfr Comm. #:
TSB 22-2104
Date Added:
March 22, 2022
Manufacturer:
FORD
Summary
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (123)
2022 Ford Bronco 2022 Ford Bronco Sport 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford Maverick 2022 Ford Mustang 2022 Ford Mustang Mach-E 2022 Ford Ranger 2022 Lincoln Nautilus 2021 Ford Bronco 2021 Ford Bronco Sport 2021 Ford Ecosport 2021 Ford Edge 2021 Ford Escape+ 103 more
Associated Documents
- Download MC-10209209-0001.pdf↗
March 18, 2022•Document ID: 10209222
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 50617
Date Added:
March 22, 2022
Manufacturer:
FORD
Summary
Some 2020-2022 Edge ST and Nautilus vehicles equipped with an 8F57 transmission built on or before 18-Mar-2022 may exhibit a return to park when shifting to drive or reverse with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) P2707 stored in the powertrain control module (PCM). This vehicle may also have P0761 and/or P07E6 and/or P2705 in the PCM. This may be due to an F (2, 8) clutch piston. To correct this condition, inspect the F (2, 8) clutch piston for damage to the rubber sealing surface. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7D402 and applicable labor operation in Section 07 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (7)
2022 Ford Edge 2022 Lincoln Nautilus 2021 Ford Edge 2021 Lincoln Nautilus 2020 Ford Edge 2020 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10209222-0001.pdf↗
February 17, 2022•Document ID: 10208146
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
SSM 50502
Date Added:
February 23, 2022
Manufacturer:
LINCOLN
Summary
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
Associated Products (112)
2022 Ford Escape 2022 Ford Expedition 2022 Ford Explorer 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford Mustang 2022 Ford Mustang Mach-E 2022 Ford Ranger 2022 Lincoln Aviator 2022 Lincoln Corsair 2022 Lincoln Nautilus 2022 Lincoln Navigator 2021 Ford Edge 2021 Ford Escape 2021 Ford Expedition 2021 Ford Explorer 2021 Ford F-150+ 92 more
Associated Documents
- Download MC-10208146-0001.pdf↗
February 11, 2022•Document ID: 10208111
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 50485
Date Added:
February 16, 2022
Manufacturer:
LINCOLN
Summary
Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. If the diagnostic procedures lead to replacement of the turbocharger assembly, note that a lower level service component has been released K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport for service to replace the actuator, actuator rod and both e-clips instead of a complete turbocharger assembly. When replacing the wastegate actuator, it is required to replace all parts included in the service kit.
Associated Products (19)
2022 Ford Bronco Sport 2022 Ford Edge 2022 Ford Escape 2022 Lincoln Corsair 2022 Lincoln Nautilus 2021 Ford Bronco Sport 2021 Ford Edge 2021 Ford Escape 2021 Lincoln Corsair 2021 Lincoln Nautilus 2020 Ford Edge 2020 Ford Escape 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln Nautilus 2019 Ford Edge 2019 Lincoln MKX 2019 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10208111-0001.pdf↗
February 7, 2022•Document ID: 10207900
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER
Mfr Comm. #:
SSM 50473
Date Added:
February 16, 2022
Manufacturer:
FORD
Summary
2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.
Associated Products (15)
2022 Ford Edge 2022 Ford F-150 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford Mustang Mach-E 2022 Ford Transit 2022 Lincoln Nautilus 2021 Ford Bronco 2021 Ford Edge 2021 Ford F-150 2021 Ford Mustang Mach-E 2021 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10207900-0001.pdf↗
January 14, 2022•Document ID: 10207115
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT
Mfr Comm. #:
SSM 50394
Date Added:
February 4, 2022
Manufacturer:
LINCOLN
Summary
Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the rear gate trunk module (RGTM). If the RGTM is at the latest software level and the condition is still present, refer to the Workshop Manual (WSM) Section 501-03 to perform normal diagnosis.
Associated Products (6)
2020 Ford Edge 2020 Lincoln MKX 2020 Lincoln Nautilus 2019 Ford Edge 2019 Lincoln MKX 2019 Lincoln Nautilus
Associated Documents
- Download MC-10207115-0001.pdf↗
December 23, 2021•Document ID: 10205694
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
SSM 50375
Date Added:
December 27, 2021
Manufacturer:
FORD
Summary
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
Associated Products (126)
2021 Ford Bronco Sport 2021 Ford Ecosport 2021 Ford Escape 2021 Ford Expedition 2021 Ford Explorer 2021 Ford F-250 2021 Ford F-350 2021 Ford F-450 2021 Ford F-550 2021 Ford Mustang 2021 Ford Ranger 2021 Ford Transit 2021 Lincoln Aviator 2021 Lincoln Corsair 2021 Lincoln Navigator 2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer+ 106 more
Associated Documents
- Download MC-10205694-0001.pdf↗
December 14, 2021•Document ID: 10205482
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 50346
Date Added:
December 26, 2021
Manufacturer:
LINCOLN
Summary
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (66)
2021 Ford Edge 2021 Ford Expedition 2021 Ford Explorer 2021 Ford F-250 2021 Ford F-350 2021 Ford F-450 2021 Ford F-550 2021 Ford Mustang 2021 Ford Ranger 2021 Lincoln Aviator 2021 Lincoln Corsair 2021 Lincoln Nautilus 2021 Lincoln Navigator 2020 Ford Edge 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450+ 46 more
Associated Documents
- Download MC-10205482-0001.pdf↗
November 23, 2021•Document ID: 10204040
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 50306
Date Added:
December 7, 2021
Manufacturer:
FORD
Summary
Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.
Associated Products (54)
2022 Ford Bronco Sport 2022 Ford Edge 2022 Ford Explorer 2022 Ford F-250 2022 Ford F-350 2022 Ford F-450 2022 Ford F-550 2022 Ford Maverick 2022 Ford Transit Connect 2022 Lincoln Aviator 2022 Lincoln Nautilus 2021 Ford Bronco 2021 Ford Bronco Sport 2021 Ford Ecosport 2021 Ford Edge 2021 Ford Escape 2021 Ford Expedition 2021 Ford Explorer 2021 Ford F-150 2021 Ford F-250+ 34 more
Associated Documents
- Download MC-10204040-0001.pdf↗
November 19, 2021•Document ID: 10203656
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
TSB 21-2411
Date Added:
December 1, 2021
Manufacturer:
FORD
Summary
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
Associated Products (46)
2021 Ford Bronco Sport 2021 Ford Ecosport 2021 Ford Escape 2021 Ford Expedition 2021 Ford Explorer 2021 Ford F-250 2021 Ford F-350 2021 Ford F-450 2021 Ford F-550 2021 Ford Mustang 2021 Ford Ranger 2021 Ford Transit Connect 2021 Lincoln Aviator 2021 Lincoln Corsair 2021 Lincoln Navigator 2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer+ 26 more
Associated Documents
- Download MC-10203656-0001.pdf↗
November 8, 2021•Document ID: 10203863
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 50272
Date Added:
December 7, 2021
Manufacturer:
FORD
Summary
Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before any repair attempts, try to authorize the vehicle via FordPass/LincolnWay app in order to verify the concern is still present. If the concern is present, make sure the GWM is at the latest software level. Start a new FDRS session and make sure the TCU is at the latest software level. If no software updates are available, remove the TCU and GWM fuses to reset the modules. Make sure the customer is able to authorize the vehicle from FordPass/LincolnWay to confirm the repair. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00.
Associated Products (4)
2021 Ford Bronco 2021 Ford Edge 2021 Lincoln Nautilus 2007 Lincoln MKX
Associated Documents
- Download MC-10203863-0001.pdf↗

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