Lincoln MKX Service Bulletins

480 manufacturer communications on file.

• October 31, 2023•Document ID: 10244801

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 23-2338

  Date Added:

  November 3, 2023

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. To correct the condition, follow the Service Procedure to replace the valve covers and replace the factory oil pan with a press in place gasket style oil pan.

  Associated Products (8)

  2017 Ford Edge2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge2016 Lincoln MKX2015 Ford Edge
  Associated Documents

  • DownloadMC-10244801-0001.pdf↗
• October 5, 2023•Document ID: 10244707

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 23-2307

  Date Added:

  November 2, 2023

  Manufacturer:

  FORD

  Summary

  Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.

  Associated Products (64)

  2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport+ 44 more
  Associated Documents

  • DownloadMC-10244707-0001.pdf↗
• September 28, 2023•Document ID: 10243471

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 23-2237

  Date Added:

  October 3, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2022 Nautilus vehicles may exhibit the rubber seal between the spoiler support and the liftgate coming loose. This may be due to poor adhesion between the spoiler and the rubber seal. To correct the condition, follow the Service Procedure to replace spoiler support rubber seal.

  Associated Products (7)

  2022 Lincoln Nautilus2021 Lincoln Nautilus2020 Lincoln MKX2020 Lincoln Nautilus2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10243471-0001.pdf↗
• August 2, 2023•Document ID: 10241627

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 51838

  Date Added:

  September 4, 2023

  Manufacturer:

  FORD

  Summary

  In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

  Associated Products (127)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator+ 107 more
  Associated Documents

  • DownloadMC-10241627-0001.pdf↗
• August 1, 2023•Document ID: 10240577

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 51823

  Date Added:

  August 11, 2023

  Manufacturer:

  FORD

  Summary

  Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.

  Associated Products (26)

  2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Maverick2023 Lincoln Corsair2023 Lincoln Nautilus2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Lincoln Corsair2022 Lincoln Nautilus2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Lincoln Corsair2021 Lincoln Nautilus2020 Ford Edge2020 Ford Escape2020 Lincoln Corsair+ 6 more
  Associated Documents

  • DownloadMC-10240577-0001.pdf↗
• July 27, 2023•Document ID: 10240415

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  22B05 S1

  Date Added:

  August 3, 2023

  Manufacturer:

  FORD

  Summary

  Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT • Updated Ranger Technical Information to include images of a pass and fail airbag inflator inspection for 2007-2011 model years.

  Associated Products (49)

  2012 Ford Fusion2012 Lincoln MKZ2012 Lincoln Zephyr2011 Ford Fusion2011 Ford Mustang2011 Ford Ranger2011 Lincoln MKZ2011 Lincoln Zephyr2011 Mercury Milan2010 Ford Edge2010 Ford Fusion2010 Ford Mustang2010 Ford Ranger2010 Lincoln MKX2010 Lincoln MKZ2010 Lincoln Zephyr2010 Mercury Milan2009 Ford Edge2009 Ford Fusion2009 Ford Mustang+ 29 more
  Associated Documents

  • DownloadMC-10240415-0001.pdf↗
• July 3, 2023•Document ID: 10238461

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SSM 51762

  Date Added:

  July 3, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.

  Associated Products (25)

  2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Transit2022 Lincoln Nautilus+ 5 more
  Associated Documents

  • DownloadMC-10238461-0001.pdf↗
• June 16, 2023•Document ID: 10237977

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 51725

  Date Added:

  June 21, 2023

  Manufacturer:

  FORD

  Summary

  Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (66)

  2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger+ 46 more
  Associated Documents

  • DownloadMC-10237977-0001.pdf↗
• May 26, 2023•Document ID: 10236688

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 51665

  Date Added:

  May 29, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.

  Associated Products (25)

  2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Edge2021 Ford Explorer2021 Ford F-1502021 Lincoln Aviator2021 Lincoln Nautilus2020 Ford Edge2020 Ford Explorer+ 5 more
  Associated Documents

  • DownloadMC-10236688-0001.pdf↗
• April 12, 2023•Document ID: 10235323

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  21B09 S2

  Date Added:

  May 2, 2023

  Manufacturer:

  LINCOLN

  Summary

  Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX labor has been updated. Parts Requirements / Ordering Information: o The C-MAX 4G Upgrade Kit is now orderable at this time with a new part number. o MKX Rear seat backrest nut claim quantity updated. Technical Information updates: o Ensure IDS level 128 or higher is used. o Toggling Valet Mode is no longer required. o C-MAX Energi instructions are now available. Owner Notification: Non-repaired vehicle owners will be mailed the week of April 17, 2023. Pickup and Delivery: Added Customer Acknowledgement Form - Review form contents with customer prior to kit ordering and obtain customer signature prior to installation for Focus BEV, C-MAX, and Fusion Energi vehicles.

  Associated Products (23)

  2020 Ford Fusion2019 Ford Fusion2018 Ford Focus2018 Ford Fusion2017 Ford C-Max2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Fusion2015 Lincoln MKC+ 3 more
  Associated Documents

  • DownloadMC-10235323-0001.pdf↗
• April 4, 2023•Document ID: 10235153

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SSM 51536

  Date Added:

  May 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

  Associated Products (305)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 285 more
  Associated Documents

  • DownloadMC-10235153-0001.pdf↗
• March 29, 2023•Document ID: 10233584

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 23-2049

  Date Added:

  April 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.

  Associated Products (13)

  2023 Ford Edge2023 Lincoln Nautilus2022 Ford Edge2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10233584-0001.pdf↗
• March 15, 2023•Document ID: 10233738

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51449

  Date Added:

  April 5, 2023

  Manufacturer:

  FORD

  Summary

  Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (55)

  2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport+ 35 more
  Associated Documents

  • DownloadMC-10233738-0001.pdf↗
• March 9, 2023•Document ID: 10233587

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 23-2075

  Date Added:

  April 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. To correct the condition, follow the Service Procedure steps to replace the oil pan with a new oil pan equipped with a press in place gasket.

  Associated Products (11)

  2019 Ford Edge2019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Nautilus2018 Ford Edge2018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2018 Lincoln MKZ
  Associated Documents

  • DownloadMC-10233587-0001.pdf↗
• March 2, 2023•Document ID: 10233656

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 51407

  Date Added:

  April 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (15)

  2022 Ford Bronco2022 Ford Edge2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Transit2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Edge2021 Ford F-1502021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10233656-0001.pdf↗
• February 24, 2023•Document ID: 10232482

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 51385

  Date Added:

  March 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. The WSM replacement procedure has been updated to include the Engine Cooling System Draining, Vacuum Filling and Bleeding procedure found in Section 303-03A Engine Cooling - 2.0L EcoBoost (184kW/250PS) MI4, General Procedures as the final step. The block heater should not be tested unless all the air has been removed from the engine cooling system following this procedure.

  Associated Products (13)

  2023 Ford Edge2023 Lincoln Nautilus2022 Ford Edge2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10232482-0001.pdf↗
• December 16, 2022•Document ID: 10228876

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SSM 51261

  Date Added:

  January 6, 2023

  Manufacturer:

  FORD

  Summary

  Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

  Associated Products (145)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-350+ 125 more
  Associated Documents

  • DownloadMC-10228876-0001.pdf↗
• December 12, 2022•Document ID: 10228866

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 51248

  Date Added:

  January 5, 2023

  Manufacturer:

  FORD

  Summary

  Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (29)

  2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Lincoln MKX2019 Lincoln Nautilus2019 Lincoln Navigator+ 9 more
  Associated Documents

  • DownloadMC-10228866-0001.pdf↗
• November 1, 2022•Document ID: 10226935

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  TSB 22-2419

  Date Added:

  December 2, 2022

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is pressed once the vehicle is below the speed threshold of 6 mph (10 km/h) (Edge Only), Android Auto connection concerns, Apple CarPlay connection concerns, center display screen freezing/locking up, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank center display screen, Bluetooth connectivity concerns, incorrect Owner's Manual language for French, frozen or delayed touch response for center display screen. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen

  Associated Products (5)

  2022 Ford Edge2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10226935-0001.pdf↗
• November 1, 2022•Document ID: 10226775

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  TSB 22-2404

  Date Added:

  November 30, 2022

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM), telematics control unit (TCU) or gateway module (GWM) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.

  Associated Products (6)

  2021 Ford Bronco2021 Ford Edge2021 Ford F-1502021 Ford Mustang Mach-E2021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10226775-0001.pdf↗