Lincoln MKT Complaints

299 consumer complaints on file.

#11417707May 19, 2021
STEERING, SUSPENSION, AIR BAGS
On April 30, 2021 as I was driving down the road my steering wheel suddenly starting turning left to right involuntarily causing me to lose control of my car and crash. My vehicle is a total loss and I had just paid heavty deposit and financed a Lincoln Mkt with a dealership that never disclosed to me that my vehicle I just purchased had a recall on it that had been issued last year. Now I am out of my deposit, no car, criminal charges for causing an accident that I could not control, and a company that was well aware of the recall gets all their money plus some and I'm the one in the wrong. Doesn't seem right does it? Unfortuntly, the claims adjuster that inspected the vehicle to give an estimate failed to check the rear of the vehicle since all damage was in the front and driver side. I informed my insurance rep of the recall and have sent information on the recall along with the crash report of the incident. I do not recall seeing any warning lamps before this incident but I did feel that something was strange with the cars manuvering ability when accelrating or attempting to pass. It would kind of suddenly start a short of shimming of the vehicle that I have never experienced before in other vehicles driven previous to this one. Those signs were first noticed the second day after purchasing the car and two weeks later the incident occured.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11417799May 19, 2021
UNKNOWN OR OTHER
Panoramic sunroof shattered and it’s broken in pieces now; No longer just shattered I am on the phone with a George Hilliker from the Newark CarMax now. To my dismay there is nothing that can be done since this is not a mechanical defect. So at this point I am going to definitely cancel the extended CarMax care that I did sign up for him to help offset my cost for my deductible to deal with this damage. I would regret not turning around and returning the car on May 4 just because I heard the sound and had no idea what the consequences of that would turn into. I will also convey this in the survey request that I have received from Carmax. Taking this up any further would only cause me more frustration and money, But at this juncture I will definitely speak with a lawyer to see what my options are that way sinceI am now stuck with this vehicle. Granted had I known it had started breaking the glass on the third I would’ve returned it at any Carmax between Colorado and Delaware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416498May 13, 2021
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE FRONT DRIVER’S SIDE DOOR OPENED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416349May 12, 2021
ELECTRICAL SYSTEM, STEERING
JUST LIKE ALL THE OTHER CARS MADE BY FORD ON THEIR PLATFORM THE POWER STEERING LOCKED UP WHILE DRIVING. CAUSE A NEAR FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415115May 4, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
MY 2014 LINCOLN MKT PANORAMIC ROOF EXPLODED WITH NO WARNING WHILE DRIVING. FORD IS CLAIMING THIS IS A REPAIR FOR WHICH I NEED TO PAY. I BELIEVE THIS IS A DANGEROUS DEFECT THAT NEEDS TO BE RECALLED. THERE ARE SEVERAL DOCUMENTED INSTANCES OF THIS HAPPENING WITH THE 2014 LINCON MKT. I WAS DRIVING 20MPH AND TURNING WHEN THE ROOF EXPLODED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415119May 4, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE PANORAMIC SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD PROVO (1995 N. UNIVERSITY PKWY, PROVO, UT 84604, (801) 734-9796) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414984May 3, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SPEEDWAY FORD (1710 N EXPY, GRIFFIN, GA 30223, (770)229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413864April 25, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR IS AJAR LIGHT FAILS INTERMITTENTLY. THIS CAUSES THE INTERIOR LIGHTS TO COME ON WHICH IS VERY DANGEROUS AND BLINDING DRIVER. WHEN DRIVING THE INTERIOR LIGHTS COME ON BLINDING ME TEMPORARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407356April 10, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
TURBO HAS GONE OUT BUT THIS MAKES THE SECOND TIME THAT THIS HAD HAPPENED. I HAVE INVESTIGATED THIS PROBLEM WITH OTHERS AND HAVE FOUND THE SAME PROBLEM WITH THE TURBOS! I NOTICE IT SMOKES EXCESSIVE AND WAS TOLD ITS A FIRE HAZARD AND NOT TO DRIVE ON HIGHWAY. THIS PROBLEM OCCURRED WHILE DRIVING ON THE STREET WHEN IT BEGAN LOSING POWER TO ACCELERATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407277April 9, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
ON WEDNESDAY 4/7/21 MY CAR SHOWED A WARNING OF LOW OIL PRESSURE 1X FOR ABOUT 6 SECONDS. THE ENGINE LIGHT WAS ON AFTER THAT. TOOK IT TO A LOCAL TUFFY SHOP. BOTH TURBOS ARE BLOWN!! THE ENGINE LIGHT BRINGS UP EMISSION PROBLEM AND CATYLYTIC CONVERTER. NOTHING ABOUT ANY ENGINE ISSUES!! THE MECHANIC SAID THERE IS OIL SHOOTING INTO MY ENGINE!! I JUST GOT AN OIL CHANGE 3 WEEKS AGO, MY CARS OIL METER READS FINE. NO LOW OIL!!! THE CAR DRIVES FINE. NO INDICATION. NO OIL LEAK, BRAND NEW OIL PAN, OIL IS NOT LOW!! HOW IS THIS POSSIBLE?? THE CAR IS AS QUIET AS A CHURCH MOUSE. NO ENGINE KNOCKING, NO OVERHEATING NOTHING . THIS IS OBVIOUS A PROBLEM. WHY ISN'T THERE A RECALL ON THE TURBOS IF THEY KNOW THEY GO BAD???? WHAT IS THE INDICATOR??? I NEED HELP WITH A NEW ENGINE, I LOVE THIS CAR😭😭😭
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388968January 20, 2021
STRUCTURE:BODY
19 JAN 2021 - FRONT MOONROOF GLASS EXPLODED OUT AT 69 MILES PER HOUR WITH NO OTHER VEHICLES AROUND, NO DEBRIS AROUND, ON I65 SOUTHBOUND AT APPROXIMATELY 8:00PM AND 61 DEGREES. AFTER GLASS EXPLODED OUTWARD, RESIDUAL GLASS THEN FELL ON MY HEAD (BALD), DOWN MY BACK AND SEAT (CROUCH) AREA AND BARELY BEING ABLE TO MAINTAIN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11387839January 13, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE BACKUP CAMERA FREQUENTLY STOPS WORKING, WHICH GREATLY REDUCES REARWARD VISIBILITY AND COMPROMISES SAFETY. RECALLS HAVE BEEN ISSUED FOR OTHER LINCOLN MODELS FOR THIS SAME ISSUE BUT NOT THE 2014 MKT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384461December 21, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO BIENER FORD IN GREAT NECK THE SERVICE REPRESENTATIVE SAID NOTHING CAN BE DONE BECAUSE THEIR WAS NO PART REPLACEMENT, FOR THIS ISSUE. THE ISSUE HAPPENED EVERYDAY WEATHER ITS IN MOTION OR IN IDLE . THE FAILURE OCCURS ON CLIMATE CONTROL AS WELL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375700November 21, 2020
WHEELS
VEHICLE HAS ORIGINAL 20" ALUMINUM WHEELS. THE CAR RIMS ARE SHOWING ADVANCED CORROSION AND DEEP PITTING OF THE CHROME NEAR THE WHEEL MOUNTING STUDS AND BETWEEN THE SPOKES. I SUSPECT GALVANIC CORROSION. WASHING AND WAXING WHEELS DOES NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373630November 8, 2020
STEERING, LANE DEPARTURE: ASSIST
WAS DRIVING UNDER 35MPH AND SUDDENLY ALARM WARNING SIGN CAME ON AND STEERING GOT TOO HARD TO TURN. I STRUGGLED TO TURN LEFT WITH A LOT FORCE. STEERING SYSTEM ADULT, LANE KEEPING SYSTEM SERVE REQUIRED ALL CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366986October 29, 2020
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING FAILED AND STEERING WHEEL LOCKED. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE RETURNING TO NORMAL OPERATION. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RE-STARTED AND THE STEERING REMAINED IN THE LOCKED POSITION. THE CONTACT AGAIN ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. GERVAIS LINCOLN, INC (24 REISS AVE, LOWELL, MA 01851, (978) 454-5696) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365791October 22, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DANA FORD (266 WEST SERVICE ROAD SUITE A, STATEN ISLAND, NY 10314; (718)303-2637) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365811October 22, 2020
STEERING, SUSPENSION
I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE IF YOU WANA BUY IT YOURSELF. I DRIVE THIS CAR IN LIMOUSINE SERVICE AND THIS IS SUCH A SAFETY CONCERN NOT ONLY FOR ME BUT FOR THE PASSENGER SITTING IN THE BACK. THE CUSTOMER SERVICE AT FORD DEALERSHIPS SUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365311October 20, 2020
STEERING
AFTER STARTING THE CAR FROM A COLD (65 DEGREE) CONDITION, THE DISPLAY SHOWED AN ERROR MESSAGE "ELECTRIC POWER ASSIST SYSTEM MALFUNCTION" AND I OBSERVED NO POWER STEERING. THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. TURNING THE CAR OFF AND RESTARTING IT RECTIFIED THE PROBLEM BUT I'M CONCERNED THAT THIS PROBLEM COULD OCCUR WHILE I'M DRIVING AND CAUSE ME TO DRIVE OFF THE ROAD DUE TO STEERING FAILURE. INDEED, AFTER RESEARCHING THE SUBJECT ONLINE, I FOUND OTHER OWNERS OF LINCOLN MKT'S, IT'S TWIN FORD FLEX, AND SOME FUSION MODELS HAVE REPORTED THE SAME ISSUE AND SOME HAVE EVEN GONE OFF THE ROAD, ALTHOUGH NO INJURIES RESULTED. I ALSO LEARNED THERE WAS A FACTORY RECALL FOR THIS ISSUE INVOLVING MKT'S UNTIL MODEL YEAR 2013, AND OTHER MODELS, BUT MY CAR IS A 2014 AND IT OBVIOUSLY HAS THE SAME PROBLEM. I'M VERY CONCERNED ABOUT THIS SAFETY ISSUE AND AM DISAPPOINTED THAT FORD MOTOR COMPANY DID NOT INCLUDE MODEL YEAR 2014 IN THE RECALL. PLEASE INVESTIGATE THE PROBLEM AND DEMAND THE FMC RECALLS THESE MODELS AS THEY SHOULD. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362262October 1, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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