Lincoln MKT Complaints

299 consumer complaints on file.

#11311826February 27, 2020
STEERING
AT CERTAIN OF DRIVING OR STATIONARY THE POWER STEERING JUST QUITS WORKING AND THE VEHICLE IS EXTREMELY HARD TO STEER. IT IS ALMOST IMPOSSIBLE TO PULL OVER TO SAFETY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311336February 25, 2020
ENGINE
CATASTROPHIC WATER PUMP FAILURE. I WAS DRIVING ON THE HIGHWAY AND THE ENGINE STARTED KNOCKING AND WHITE PLUMES BURST FROM THE EXHAUST. I WAS LUCKY ENOUGH TO GET OFF THE HIGHWAY AND TO A SAFE PLACE BEFORE THE ENGINE FAILED COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311445February 25, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED THAT THE TOE LINK FRACTURED WHILE TRAVELLING AT 45 MPH. THE CONTACT BELIEVES THAT THE FAILURE MAY HAVE BEEN DUE TO NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE DRIVER LOST CONTROL OF THE VEHICLE AS THE REAR WAS FISHTAILING ACROSS A THREE LANE HIGHWAY LATE AT NIGHT WITHOUT ANY TRAFFIC. NO INJURIES WERE SUSTAINED. THE VEHICLE WENT RIGHT AS A RESULT OF THE BACK FISHTAILING TO THE LEFT. THE CONTACT WAS THEN ABLE TO STOP THE VEHICLE AND THEN PULL OVER OFF THE MAIN HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE SUITE 1, VAUXHALL, NJ 07088 (908) 964-7700) AND THEY CONFIRMED THAT IT WAS THE TOE LINK THAT FRACTURED. THEY REPAIRED BOTH TOE LINKS AND CHARGED THE CONTACT FOR THE REPAIRS EVEN THOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE DEALER SAID THE CONTACT WOULD BE REIMBURSED WHEN THEY SAID IT BECAME A 'FULL BLOWN' RECALL. THE MANUFACTURER HAD NOT BEEN CONTACTED YET EXCEPT FOR THE INITIAL TOW TO THE DEALER. THE FAILURE MILEAGE WAS 187,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310589February 21, 2020
ELECTRICAL SYSTEM, STEERING, SUSPENSION
ALTHOUGH THE WARNING WAS DISPLAYED, I WAS NOT AWARE THAT MY CAR ONLY HAD AN ELECTRONIC POWER STEERING. THIS TYPE OF ISSUE IS ONE THAT CAN TRULY CAUSE A SERIOUS ACCIDENT SHOULD ONE IS DRIVING WHEN THEIR POWER STEERING GO OUT. THE POWER STEERING ON THIS CAR STOPS MORE THAN JUST YOUR STEERING WHEEL AND I FOR ONE THINK THAT THERE NEEDS TO BE A RECALL. IT'S A GOOD THING THAT I WAS PARKED AND GLAD BECAUSE MY DAUGHTER WAS WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310458February 20, 2020
STEERING
THE POWER STEERING CUTS OUT WHILE VEHICLE IS IN MOTION. ERROR MESSAGE STATES POWER STEERING ASSIST FAILURE, TYPICALLY DURING A HARD TURN AT LOW SPEED SUCH AS IN OR OUT OF A PARKING SPOT. 15V340000 RECALL IS FOR THE NEXT MODEL YEAR AND THE DEALER AND MANUFACTURER HAVE STATED THIS VEHICLE CANNOT BE FIXED UNDER THAT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310072February 19, 2020
STRUCTURE:BODY
I WAS DRIVING ON THE HIGHWAY AROUND 70MPH WHEN MY SUNROOF EXPLODED. THERE IS A LOT OF PEOPLE REPORTING THE SAME ISSUE, BUT UNFORTUNATELY FORD/LINCOLN DOESN'T TAKE ANY RESPONSIBILITY AND IT'S OBVIOUS THAT IS A DEFECT AND REALLY DANGEROUS FOR PEOPLE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302672January 28, 2020
STEERING
POWER STEERING STOP WORKING AND ERROR CODE "POWER STEERING ASSIST FAULT" IS DISPLAYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302398January 27, 2020
STRUCTURE:BODY
WE BELIEVE THE MOONROOF SHATTERED WHILE SITTING IN OUR GARAGE. I LEFT WITH THE VEHICLE AND HAD NOT NOTICED ANYTHING UNTIL MY DAUGHTER ASKED WHERE THE COLD AIR HITTING HER FACE WAS COMING FROM AS WE STARTED DOWN THE ROAD. I PUSHED THE BUTTON FOR THE INTERIOR PANEL TO OPEN, AND AS IT BEGAN OPENING WE SAW SHATTERED GLASS EVERYWHERE. NOTHING FELL ON THIS AT ALL. THE GLASS APPEARS TO HAVE BUCKLED AND SHATTERED. THIS IS A MANUFACTURER DEFECT THAT LINCOLN NEEDS TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299093January 13, 2020
STRUCTURE:BODY
DRIVING DOWN THE HIGHWAY THE MOON ROOF MAKES A LOUD POPPING NOISE THEN SHATTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297160January 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE MAKING A LEFT TURN ON A BRIDGE THE STEERING WHEEL BECAME UNABLE TO TURN. DURING LEFT TURNS THE STEERING IS OFTEN VERY DIFFICULT TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292108December 30, 2019
STEERING
LOSS OF POWER STEERING WHILE ENTERING A HIGHWAY. BECAME VERY HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281277November 20, 2019
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO SOUTH HILLS LINCOLN (2760 WASHINGTON RD, PITTSBURGH, PA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281057November 19, 2019
ENGINE, UNKNOWN OR OTHER
I HAVE TWO COMPLAINTS ON THIS VEHICLE. 1. DRIVING DOWN THE ROAD AND HEAR A LOUD EXPLOSION THAT WAS THE MOONROOF,. 2. THE WATER PUMP WAS DEFECTIVE AND PUT COOLANT INTO MY OIL AND RUINED THE ENGINE. THIS SEEMS TO HAVE HAPPENED WAY TOO MANY TIMES FOR THIS NOT TO BE A RECALL ON BOTH OF THESE. MY CAR LITERALLY OVERHEATED OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279758November 13, 2019
STEERING
I PURCHASED THE CAR USED A MONTH AGO. TODAY IS THE SECOND DAY THAT AFTER STARTING THE CAR THE DASH DISPLAYED A POWER STEERING FAULT MESSAGE. SURE ENOUGH I CAN BARELY STEER THE CAR. EACH TIME I TURNED THE CAR OFF, WAITED 30 SECONDS, TURNED THE CAR BACK ON AND THE PROBLEM WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278100November 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I HAVE A 2010 LINCOLN MKT AND I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING. IT RANDOMLY STOPS WORKING AND IT DIFFICULT TO STEER THE CAR. I ALMOST HIT A MAILBOX TODAY BECAUSE THE STEERING BECAME SO STIFF AND THE ALERT CAME UP ON MY DASH. THERE IS A RECALL FOR THE 2011 AND 2012 MODELS BUT THE NHTSA RECALL SHOULD INCLUDE THE 2010 MODELS AS WELL. I HAVE CHILDREN AND THIS IS A HUGE SAFETY HAZARD! I WON'T EVEN BE ABLE TO RESELL THE CAR IN THIS CONDITION AS IT IS RANDOM. PLEASE CONSIDER LOOKING INTO THIS ISSUE PROMPTLY AS I CAN SEE THERE HAVE BEEN OTHER COMPLAINTS AND MY SITUATION IS NOT UNIQUE. I PRAY TO GOD I DON'T GET IN AN ACCIDENT BECAUSE I DON'T HAVE ANY OTHER OPTIONS FOR TRANSPORTATION AND WILL TRY TO AVOID USING THE INTERSTATE IN MEANTIME. THANK YOU FOR YOUR TIME! PLEASE UPDATE ME AT [[XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270213October 22, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION WAS REPLACED NOW SPEEDOMETER IS 10 MILES FASTER THAN THE SPEED OF THE CAR LINCOLN DOESNT KNOW HOW TO FIX IT.WHEN CAR TURNS ON THE RADIO WILL PUT THE HEAT ALL THE WAY UP IN 80 DEGREE WEATHER AND WHEN YOU TRY TO ADJUST IT GOES BACK UP TO HI HEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268497October 15, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
ALL ABILITY TO CONTROL THE HVAC IS LOST WHILE IN MOTION. THE VEHICLE ALLOWS ME TO SELECT ANY FUNCTION I ASK OF IT ON THE CENTER STACK LIKE AC, HEAT, FEET VENTS, DEFROST WITH A CONFIRMING LIGHT AND "BOOP" SOUND, HOWEVER ONLY HOT AIR BLOWS OUT THE DEFROSTER VENT AND IT CANNOT BE TURNED OFF WITHOUT TURNING THE WHOLE VEHICLE OFF. IN COOLER WEATHER, ESPECIALLY WHEN RAINING, THE WINDOWS FOG UP AND VISIBILITY IS LOST. OTHER SYSTEMS AFFECTED ARE THE LOCK/UNLOCK BUTTONS INSIDE THE CAR. WHEN THE VEHICLE IS PUT INTO PARK AND THE UNLOCK BUTTON IS PRESSED, A SOFT CLICK CAN BE HEARD, HOWEVER THE CAR STAYS LOCKED. THE ONLY WAY TO UNLOCK THE DOORS IS TO USE THE KEYFOB. IN AN EMERGENCY SITUATION, IT WOULD BE DIFFICULT TO EXIT THE VEHICLE. ALSO, ONCE THE DOORS ARE UNLOCKED AND THE VEHICLE IS DRIVEN TO A CERTAIN SPEED, THE LOCKS DO NOT AUTO-LOCK AGAIN. WHEN THE VEHICLE IS TURNED OFF, IT DOES NOT RECOGNIZE THE KEY AND THE VEHICLE WON'T START, BUT THE KEY-FOB STILL WORKS FOR UNLOCKING AND LOCKING THE VEHICLE. THE TAILGATE BUTTON ON THE OUTSIDE OF THE VEHICLE AND ON THE KEY-FOB WILL NOT WORK, HOWEVER, THE TAILGATE BUTTON INSIDE OF THE VEHICLE DOES WORK. THE VEHICLE WILL NOT GO INTO AN AUXILLARY MODE. IF THE VEHICLE IS NOT TURNED OFF AND CONTINUES TO BE DRIVEN, THE CAR WILL "COME TO" AFTER 30 PLUS MINUTES AND WORK NORMALLY AGAIN. IF THE VEHICLE IS TURNED OFF, IT WON'T RESTART FROM ANYWHERE OF 1-30 MINUTES. WHEN IT RESTARTS, EVERYTHING IS NORMAL AGAIN. DEALER SHOWS NO ERROR CODES AND DOESN'T YET KNOW HOW TO FIX IT. MY BEST GUESS IS THAT THERE IS A COMPUTER ISSUE, AS SOME PARTS OF THE VEHICLE ARE FINE, BUT OTHERS STOP WORKING. ISSUE STARTED IN JUNE 2018, HAS YET TO BE FIXED BY LINCOLN. USUALLY HAPPENS 2-4 TIMES A MONTH. LATEST IT HAPPENED WAS 10-15-2019. MANY VIDEOS OF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258443September 26, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY NO ONE WAS ON THE HIGHWAY A LOUD EXPLOSION SOUND LIKE IT FELT LIKE SOMEONE SHOT MY CAR IN A CLOSE RANGE AND AM LUCKY TO BE ALIVE I STARTED SWERVING. PULLED OVER FRANTIC TO SEE WHAT IT WAS MY SUNROOF GLASS WAS SHATTERED ALL AROUND THE EDGES GONE. I COULDN'T BELIEVE THAT OUT OF NOWHERE. THE TEMPERATURE WAS LIKE 67 DEGREES NO HOT OR COLD OUTSIDE. AM JUST GLAD THAT THE HIGHWAY WAS EMPTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257895September 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
NOTICED SLUGGISHNESS ON INTERSTATE AND EXITED AT THE FIRST AVAILABLE EXIT THAT WAS APPROXIMATELY 1 MILE AWAY. WHEN EXITING INTERSTATE AND COMING TO A COMPLETE STOP AT THE STOP SIGN, IT DIED AND WOULD NOT START. IT WAS BLOCKING THE SINGLE TURNING LANE. IT WAS TURNING OVER VERY WELL BUT SEEMED TO BE LACKING FUEL MAYBE. HAD IT TOWED TO LOCAL MECHANIC SHOP. NO WORD BACK FROM THEM YET. JUST HAD THE FUEL PUMP REPLACED AT MY EXPENSE ABOUT 4 MONTHS AGO. I KNOW THERE WAS A RECALL ON THE FUEL PUMP BEFORE WE BOUGHT IT. IT WAS AN EMPLOYEE'S VEHICLE THAT WORKED AT THE DEALERSHIP AND I SUSPECT THE SO-CALLED REPAIR WAS PENCIL WHIPPED AND NOT REALLY REPAIRED BY THE DEALERSHIP. IT WAS A "CERTIFIED " CAR AND WE PAID A PREMIUM PRICE FOR IT AND I'M STILL PAYING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256417September 18, 2019
UNKNOWN OR OTHER
YESTERDAY AS I WAS DRIVING ON THE I 4 EAST I SUDDENLY HEARD A BIG NOISE COMING FROM MY CAR IT WAS THE SUNROOF EXPLORE THE FRONT PART OF THE GLASS IT SHADOW THE GLASS. I WAS DRIVING I DID NOT THINK ANYTHING HIT SUNROOF AT ALL , I JUST HEARD THE NOISE AND HALF OF MY SUNROOF WAS BROKEN IN PIECES. I CHECKED A FEW GLASS COMPANIES AND GET A PRICE TO FIX IT WAS ABOUT 4000 TO 5000 DOLLARS .CAN YOU PLEASE HELP I THINK IT'S A DEFECTIVE GLASS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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