Lincoln MKT Complaints

299 consumer complaints on file.

#11532942July 18, 2023
STEERING, ELECTRICAL SYSTEM
my power steering sensor fault light came on and it was recalled a while back & expired a few months ago unbeknownst to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526606June 12, 2023
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 35 MPH, the power steering assist and traction control warning lights illuminated. The contact immediately felt the vehicle lose power steering assist, and the contact and pulled over. The contact turned off and restarted the vehicle to reset the power steering functionality. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the power steering assist and rack and pinion and steering gear needed to be replaced. The independent mechanic referred the contact to a dealer; however, vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526020June 8, 2023
STEERING
The contact owns a 2011 Lincoln MKT. The contact stated while driving at an unknown speed, the steering wheel became firm. There was no warning light illuminated. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522506May 17, 2023
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated that while her husband was attempting to drive out of a parking space, the power steering fault message was displayed on the instrument panel. The steering became difficult to operate. The vehicle was taken to the dealer who diagnosed that the power steering needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512461March 17, 2023
SEAT BELTS
The seat belts stopped retracting so we sprayed some wd40 in there to make sure everything can move but the seatbelts safety stop keeps engaging when you're trying to pull out the seatbelt. After a few times of getting the seatbelts out to use them they get stuck. They are not functioning at all how they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509944March 2, 2023
ENGINE, VEHICLE SPEED CONTROL, STEERING
Car begin smoking out of the back took car to dealership car oil was low. Car dealership refilled oil and told me to come back after driving 1000 miles. Car began smoking again like it was going to catch on fire took car in was told the turbo boost failed. Dealership mention that the turbo boost was previously repaired and under warranty so they repaired it. Car started smoking again I took car to dealership to get an oil change and made them aware that the car was smoking bad again. I was informed that it takes a while for the oil to burn out of the exhaust. Two days later I when to the store to pick up my medication and once again the car began smoking and the smoke was comin into the car, the check engiene like came on and the oil light came on as I was driving. The car began to make ding sound and start stuttering like it was going to shut off. I tried to acclerator and the car was still going slow as I was driving on a busy street. I got the car home and the next day called to have it towed to dealership. 3/2/2023 Called the dealership because I have not heard from them and was informed that the turbo boost failed again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509097February 25, 2023
STEERING
I was driving home from work thru a construction area and all of a sudden my power steering/collision warning came on and the signal with the slippery tire car symbol. My power steering went out i almost hit a concrete wall but was able to steer car in development off main road Power steering out and will not operate. Says no recalls on 2010 but online same issue with 2012 and has recall im lucky i was seriously hurt or killed. Shooken up in Florida
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498231December 20, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The contact owns a 2012 Lincoln MKT. The contact stated that the twin-turbo became inoperable. The contact stated that oil was entering the exhaust and the contact was unable to see other vehicles. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the turbo needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted and referred him to the NHTSA Hotline. The approximate failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496224December 6, 2022
STEERING:COLUMN
The contact's grandmother owned a 2012 Lincoln MKT. The contact stated that when his grandmother was starting the vehicle, she experienced a loss of power steering assist. The power steering assist warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering column needed to be replaced. The contact was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The contact's grandmother was then offered and agreed to a trade-in. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494289November 20, 2022
STRUCTURE:FRAME AND MEMBERS
Front sub frame rusted out completely on drivers side, passenger side is fine. The frame could separate at any time which could cause you to loss control of car without warning. Took car to get lower control arm replaced and repair shop saw rust damage to sub frame and took pictures. Called Ford to tell them about issue, they are having a dealer inspect it on 11/25/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493133November 10, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2017 Lincoln MKT. The contact stated while driving after the vehicle had been in idling for 4-5 minutes, there was an excessive amount of smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the vehicle was making abnormal rattling sounds while driving at various speeds. Additionally, the contact stated that the vehicle occasionally failed to start. The contact was able to start the vehicle after two attempts; however, there was a significant amount of smoke coming out of the exhaust pipe. The contact stated that he was able to drive the vehicle; however, the vehicle would not exceed 30-35 MPH. An unknown warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487080September 29, 2022
STEERING
the electric power steering in my 2013 Lincoln MKT fails to operate.. making this vehicle very dangerous to drive.Ford has issued a recall 15s18 for this problem, but they say my car is not included in the recall. how can that be, I have the same problem on my car... why isn't my car included?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486104September 23, 2022
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel was seized. The driver restarted the vehicle and the steering functionality returned and operated as designed. The electronic power steering fault message was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485861September 22, 2022
STEERING
while driving my 2013 Lincoln MKT the steering became impossible to navigate the vehicle. Luckily we were able to get out of traffic and shut the car down. after letting it sit for a few minutes we restarted the car and it was working okay.but, the outcome could have been disastrous. being unable to steer the car in traffic could have caused an serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484405September 14, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
My 2014 Lincoln MKT has two moonroofs. The first one exploded on 9/12/22 while driving the car on a sunny, wind free day. Sounded like a gunshot hit the glass and was frightening. Car is 8 years old at time of incident. I see this has been an ongoing issue with Ford/Lincoln since 2007. These parts need t be recalled. The glass alone is $3300 with total 3 day repair over $5K! Had to find a glass vendor who could shrink wrap exterior/interior so glass would not fall into vehicle and rain would not enter vehicle. See class action lawsuits have been previously filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482186August 31, 2022
STEERING
For a number of years, since purchasing vehicle new, the "Power Steering Assist Fault" light would come on upon engine startup. The MKT had only about 20,000 miles on it. I had NO POWER STEERING. Per different Lincoln mechanics, the "remedy" was to turn the car off & then restart it to clear light & restore power steering. This worked every time until this past week when after several attempts resulted in still NO POWER STEERING. I was forced to drive for 3 hrs back home with No Power Steering. I've called (2) two different Lincoln dealerships, only to be told this isn't covered under recall R15S18 & would cost approx $3,000 to repair. Why wasn't this VIN# part of the Recall? I called Ford/Lincoln & was told NHTSA decides which vehicle VIN#s are recalled, BUT, when I called NHTSA they told me specific Vehicle VIN# Recalls are designated by the Manf'r. WHAT?? NHTSA told me specific paperwork is on the site stated Manf'r responsibilty on VIN# Recalls. This Steering Problem should be repaired by Lincoln at NO Charge ! As a side note, I have NEVER received a Recall Notice on any item listed on the NHTSA site related to my 2013 Lincoln MKT, nor can I find a copy of a Recall notice specifically for a 2013 Lincoln MKT on the NHTSA website. Even though the 2013 MKT is listed on the actual Ford/Lincoln Recall Notice #, letters are only addressed to other Ford/Lincoln models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482046August 30, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
4th time in 12 years that the moonroof has broken and the side shields that hold each side in place need to be replaced. This is a recurrent issue at least with me on this vehicle causing my roof to stay open until fixed. Not sure if tis because the roof is so big or if its just faulty equipment/engineering. But I think every three years is a bit much
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480945August 24, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2014 Lincoln MKT, approx 80,000 miles, excellent condition. For the second time in two years now our factory installed panoramic roof has spontaneously exploded. First incident was January 21, 2020 and the second was July 15, 2022. Both times my husband was driving on the freeway and heard a loud explosion, sounded like gunshots inside the car. Both times the sound startled us so badly that a jerk reaction nearly sent us into the freeway wall. Glass shards raining down into the car. Upon researching I have come to know that several Ford and Lincoln models from 2008-2015ish have had this same exact issue. This glass shattering issue is a serious design flaw from the manufacturer that is going to get someone killed one day. Not only having glass flying off of your car while also raining down on you while you are driving, but the SOUND of the explosion is seriously shocking and terrifying. Also, because the design of the panoramic roofs have been modified it is very difficult for Ford to find replacements for our model. The first time we had to get a rental for over a month because they could only find a used part, which our auto body denied. This time our car has already been in the shop for over a month and our auto body has had TWO defective parts sent to them and Ford is now saying it could be another 60 days or so before finding another one. We are so scared to continue driving this car that once we get it back we are going to have to sell it. I am going to just have to pray that whomever might buy this car will not cause damage to themselves or others when the roof shatters next time. Lincoln/Ford needs to step up and either recall the vehicles with faulty design or come up with a permanent solution rather that just replacing a part they know is dangerous. They need to be held accountable before someone is seriously hurt or dies. (I have included several screen shots of other people reporting the same issue. I have way more than was allowed).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476935August 1, 2022
STEERING
Power Steering Assist light came on on startup, unable to steer car. Lincoln reports steering rack needs to be replaced, and our car is not covered under the existing recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476300July 28, 2022
ENGINE
The contact owns a 2014 Lincoln MKT. The contact stated while driving approximately 65 MPH and attempting to overtake another vehicle, the accelerator pedal was depressed; however, the vehicle did not respond. The contact stated that he floored the accelerator pedal however, the vehicle failed to respond. The contact stated that the failure occurred intermittently and at various speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that there was no mechanical failure with the accelerator pedal. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000. The contact stated that the vehicle is still experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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