Lincoln MKT Complaints

299 consumer complaints on file.

#11468703June 10, 2022
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn in either direction. The contact pulled safely off to the side of the roadway. The contact stated that the steering wheel became locked. The contact turned the vehicle on and off however, the steering wheel remained locked. The contact stated no warning light was illuminated. The vehicle was driven back to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464225May 11, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2014 Lincoln MKT. The contact stated that while driving 55 MPH, the panoramic sunroof shattered without incident. The contact initially thought that the failure was linked to his tires; however, upon inspection of his tires, he found no defect. The contact then discovered that his sunroof had shattered into several pieces. The vehicle was initially towed to an independent mechanic where he was provided an estimate for the repair. The contact called a dealer to schedule an appointment for a second opinion. The manufacturer was notified of the failure and denied ever hearing of such a failure. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462979May 1, 2022
STEERING, LANE DEPARTURE: ASSIST
driving at 15mph, steering locked and was very difficult to get out of traffic. power steering assist fault came on AFTER the failing. attempted to restart the car several times , power steering never re-engaged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450909February 8, 2022
POWER TRAIN
There is an apparent transmission issue and, according to my research, it is somewhat common with this model vehicle. There is an intermittent problem with shift delay and/or "jumping" during acceleration from first gear. Often happens at stopped position at light and is dangerous if turning in front of oncoming traffic. I was hoping for a recall on this issue, but guess I'll have to take it to a repair shop at my expense. As for any warning lights.... about a month ago, the check engine light came on while we were traveling, but went away on its own by the time we got home a couple days later, so don't know if it is related or not? Below ask when "incident"occurred, but it has happened multiple times so I will just list first approximate date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450987February 8, 2022
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 55 MPH, the steering wheel became difficult to turn. The contact stated that the power steering and traction control warning lights were illuminated. The contact spoke to a local dealer and was informed that the VIN was not included in a recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448564January 23, 2022
STEERING
I was driving the car and the power steering went completely out without warning and almost caused a serious collison. After researching the car I found that there were multile issues with the power steering modules on these vehicles, this car needs to be repaired by the manufacturer, this is a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444977December 26, 2021
STEERING
Sometimes while starting the car, the power steering does not work and the car can barely be maneuvered out of a parking spot. Turning the car off and re-starting it fixes the problem however this happens about every other week. This has not happened while the car has been in motion thankfully as I’m sure this would cause an accident. The mileage this started was about 200,000 miles. There is a recall but apparently this car does not qualify for a free fix by the manufacturer. It is an expensive repair according to internet searches or vehicle owners with the same issues and reports that most people do not have the repair done due to the high cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443663December 13, 2021
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while exiting out of a parking spot, the steering wheel locked up and would not turn. The power steering fault warning light was illuminated. The contact shifted the vehicle into PARK and restarted the vehicle for the power steering functionality to return. The contact called a local dealer and was informed that the failure might be related to NHTSA Campaign Number: 15V340000 (Steering) however, the vehicle was not included in the recall. The contact was informed that there would be an out-of-pocket cost to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443305December 9, 2021
STRUCTURE:BODY
November 21, 2021, while driving on the HWY at about 65 MPH, the forward panoramic moon roof exploded. Simply exploded. Not hit by anything - no cars or trucks in front of us. Thank goodness, we had the interior part closed, or it would have exploded all over us. This was a very loud explosion! Thank goodness I did not lose control of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439988November 10, 2021
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving at slow speeds, the power steering became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439705November 8, 2021
STEERING
Power steering assist fault error. The power steering stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438446October 27, 2021
STEERING
The steering all of a sudden became impossible to turn the vehicle. I almost had an accident trying to get over to the shoulder. While pulling over on the shoulder the warning signal on the mirror didn’t tell me that another car was next to me. These issues could have cost me my life
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437048October 17, 2021
SUSPENSION
Rear toe-link failure, and part is available. The failure occurred while I was driving, about 20 mph, heard a loud noise from the back of the vehicle. The vehicle swerved a bit but managed to regain control and come to a complete stop. Was not diagnosed by the dealership, but have determined,through TSB lookup, that this component has been a failure point across various Ford models including the MKT. No sensor warnings on the dashboard or messages, but was hearing intermittent clunking noises coming from rear of vehicle for about 2 weeks before incident. Usually heard it when rolling over bumps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436863October 14, 2021
UNKNOWN OR OTHER
My wife and I purchased a Certified, Pre-Owned, 2018 Lincoln MKT for her in July. Last month we finally looked at dash covers. Many Ford vehicles, including ours, have Adaptive Cruise Control. One feature included in this option is a Collision Warning System which flashes a row of red lights on the dash when it activates. Several manufacturers required the dash cover purchaser to check off whether, or not, their vehicle had Adaptive Cruise Control. My wife liked a fabric pattern offered by Coverking. When I found no place to check off Adaptive Cruise Control on their order system, I stopped placing the order and sent them an inquiry as to whether their dash covers had the necessary cutout for this feature because it doesn’t do any good to have such a great safety feature if the dash cover blocks the flashing lights. They responded and referred me to the following on their website “All Coverking Dash Covers are designed from the original vehicle dashboard using sophisticated software. Therefore, all cutouts, sensors, cup holders, and airbag openings are studied and the Coverking Dash Cover is designed not to interfere. Making the Coverking Dash Cover a superior product over the competition.” With that assurance, I returned to the website and placed my order. I was surprised to receive a dash cover with no cutout for the red lights. See attached picture. Please note that I MADE THE CUTOUT shown in the picture. You can see the absence of the black edge trim around the cutout I made. Blocking the driver from being able to see a very important safety feature when it activates, and which is intended to help the driver avoid a collision. is inexcusable. Question: “How many avoidable accidents have drivers had due to the negligence of Coverking in not providing the necessary cutout over the Collision warning red lights?”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435559October 5, 2021
STEERING
The contact owns a 2014 Lincoln MKT. The contact stated that while her husband was driving 40 MPH, the power steering was seized, and the contact's husband had to manually steer the vehicle. The "Service Advance Trac" and "Steering Assist Fault Service Required" messages were displayed. The vehicle was taken to an independent mechanic and diagnosed with intermittent sensor failure. The mechanic reset the two sensors however, the failure recurred. The vehicle was taken to the dealer, but the dealer could not diagnose the failure since they were busy with other vehicles. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432928September 14, 2021
STEERING
The power steering assist failure began showing up as warning light when started and power steering failed. Restarting the car removed the warning light and the power steering worked again. The restart failed to clear the problem last week and I brought the vehicle into the dealership. I had found on several sites that vehicle in question is included in a Ford recall along with several other vehicle years, makes and models. Specifically, my car is sited stating 2011 to 2015 Lincoln MKT with any engine. The recall calls for replace the steering box and the assist control modular depending on the code the service person found. If the code showed differently, than a reset is to be preformed. Both of these at no charge to the owner. I advised the dealer of these sites that showed the recall. Ford has denied my VIN Number as being included in the recall. This comes despite the part that has failed is the exact same part described in the recall. The dealer states the repair will cost $3,200. Lincoln has expressed no concern that should the repair be unaffordable to owners the vehicles with this failure the vehicle is drivable, however without power steering a major safety issue is born. Lincoln claims only the part that was made in a certain plant will be covered. I understand them wanting to limit their damages by saying parts made by whoever their agent was for that group of parts have a defect and therefore the recall is limited to those with parts made by that agent. It would seem prudent if not just obvious if failures occur beyond cars with parts from the plant they have restricted the recall, that it be opened to all the parts made by any agent. Its easy to think that its not the way the part was made but the fail lies in the design or use of the part. And therefore the car manufacture is responsible for any vehicle that had the identical sister to the recall part installed. This is a matter of geographic part plant locations and not limited isolated failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432441September 10, 2021
STEERING
This vehicle's steering gear is not functioning properly. It goes in & out, causing the power steering to fail which is an extreme safety risk. This was issue was under a recall, 15S18, but this specific vin was not listed. We are asking that a closer look be taken & this vin number be added.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430709August 27, 2021
STEERING
The contact owns a 2011 Lincoln MKT. The contact stated that at start-up the power steering assist failed to operate as needed with the power steering assist message on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer and was informed that the vehicle was included in NHTSA Campaign Number: 15V340000 (Steering). The contact was referred to the dealer for assistance. The contact then had the vehicle towed to the dealer where he was informed that the recall had expired. The contact was able to drive the vehicle back to the dealer and the vehicle was repaired. The manufacturer was notified of the failure and informed him that his vehicle was not under recall. The vehicle was repaired. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420442June 10, 2021
STEERING
The contact owns a 2013 Lincoln MKT. The contact stated while driving 5 mph, the power steering failed, making the vehicle difficult to steer. The contact stated that the power steering warning light was illuminated. The vehicle was towed to a local dealer and diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 99,286.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419142June 1, 2021
STEERING
The contact owns a 2012 Lincoln MKT. The contact stated while making a turn, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact drove at a slow speed to his residence. The contact took the vehicle to the local dealer and was informed that the vehicle was over 150,000 miles and NHTSA campaign number: 15V340000 (Steering) would not be honored. The vehicle was not repaired. The manufacturer was informed of the failure and stated that the recall letter was sent to the previous owner and since the vehicle was over 150,000 the repairs would be out of pocket. The failure mileage was approximately 151,566.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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