Kia Sorento Complaints

10,397 consumer complaints on file.

#10189593May 2, 2007
EXTERIOR LIGHTING:TAIL LIGHTS
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE FAILURE MILEAGE WAS 20000 AND THE CURRENT MILEAGE WAS 41380. THE TAIL LIGHTS HAD BEEN CHANGED FIVE TIMES AND KEPT BURNING OUT. THE CONTACT STATED THE TAIL LIGHTS WERE A SAFETY ISSUE BECAUSE SOMEONE COULD RUN INTO THE BACK OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189393May 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OVERHEATED CAUSING OVERFLOW OF ATF ONTO EXHAUST MANIFOLD IGNITING A FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10189448May 1, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I BOUGHT A 2007 KIA SORENTO A MONTH AGO. IT HAS A PASSENGER SENSOR IN THE SEAT THAT ACTIVATES THE AIR BAG ON THE FRONT PASSENGER SIDE. IF A CHILD OR PASSENGER WHO DOESN'T MEET THE WEIGHT REQUIREMENT SITS IN THE SEAT IT WILL DEACTIVATE THE AIR BAG. PROBLEM IS THAT THE SENSOR ISN'T WORKING FOR PASSENGERS WHO MEET THE WEIGHT REQUIREMENT . THE AIR BAG IS DEACTIVATED AND THEREFORE THE SAFETY FEATURE THAT IS THE AIR BAG IS NO LONGER THERE TO PROTECT THE FRONT PASSENGER AND THERE IS NO WAY TO OVERRIDE THAT FEATURE. I ASKED THE SERVICE GUY AT THE KIA DEALERSHIP AND HE SAID THERE'S NOTHING THEY COULD DO. THE FRONT PASSENGER AIR BAG HASN'T BEEN WORKING SINCE I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188200April 18, 2007
ENGINE AND ENGINE COOLING
I HAVE NOW HAD THE CRANK SHAFT PULLEY BREAK 3 TIMES, THE ENGINE AND OTHER PARTS HAVE HAD TO BE REPLACED DUE TO THIS. IT MAKES THE VEHICLE SUDDENLY INOPERABLE AND UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187855April 14, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
2004 KIA SORENTO - LOSS OF POWER, BRAKE AND BATTERY LIGHTS ILLUMINATED, VEHICLE STALLED. CRANK BOLT FAILURE. HAPPENED 3 TIMES; REPLACED/FIXED 3 TIMES. A LETTER TO KIA BEING SENT AT THE TIME THIS WAS BEING WRITTEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187435April 10, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT NOTICED THAT THE DRIVER'S SIDE REAR BRAKE LIGHTS WERE NOT ILLUMINATING. THE DEALER REPLACED THE LIGHT BULB , AND, APPROXIMATELY THREE OR FOUR MONTHS LATER, THE BULB WAS REPLACED AGAIN. THE LIGHT BULB STOPPED WORKING AGAIN THREE MONTHS LATER. THE DEALER REPLACED THE BULB ONCE MORE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. ALSO, THE DRIVER'S SIDE HEADLIGHT STOPPED WORKING. THE DEALER REPLACED THE LIGHT BULB FOR THE FOURTH TIME. SINCE THE LAST REMEDY, THERE HAVE BEEN NO OTHER FAILURES. THE CURRENT AND FAILURE MILEAGE WERE 47,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187317April 9, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE STEERING WHEEL LOCKED AND COULD NOT TURN LEFT OR RIGHT. THE MECHANIC STATED THAT A BOLT AND BALANCER DETACHED FROM THE HINGES. THE CONTACT SUGGESTED THAT THE POWER STEERING MAY HAVE BEEN LOW IN FLUID. THE CURRENT AND FAILURE MILEAGE WERE 79,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187104April 5, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2007 KIA SORENTO ON 1/6/07 FROM CHRIS LEITH KIA IN WAKE FOREST, NC. NOT LONG AFTER I BOUGHT IT, I NOTICED THAT IT FREQUENTLY JERKED WHEN ACCELERATING AT HIGHER RATES OF SPEED. ON 1/11/07, I TOOK THE CAR BACK TO THE DEALER AND COMPLAINED OF THE PROBLEM. AT THAT TIME THEY TOLD ME IT WAS THE ELECTRONIC THROTTLE BODY WHICH WAS SELF ADJUSTING ,AND WOULD FIX ITSELF AS I DROVE IT. THE VEHICLE CONTINUED TO STRUGGLE, SO I TOOK IT BACK TO KIA ON 3/5/07. THEY HAD THE VEHICLE FOR 3 DAYS. AFTER CORRESPONDENCE WITH KIA, I WAS TOLD TO COME PICK UP THE VEHICLE. THEY TOLD ME THAT KIA WAS AWARE OF THE PROBLEM AND THAT THEY WERE WORKING ON A SOLUTION. IT IS BELIEVED TO BE A SOFTWARE ISSUE. AS OF TODAY, 4/5/07, I STILL HAVE NO SOLUTION TO MY PROBLEM. I HAVE BEEN IN TOUCH WITH THE DEALER, AND HAVE BEEN TOLD THAT THEY ARE STILL WORKING ON A SOLUTION. I AM VERY FRUSTRATED! A BRAND NEW VEHICLE SHOULD NOT RUN LIKE THIS!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187028April 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*- THE CONTACT OWNS A 2006 KIA SORENTO WITH A CURRENT AND FAILURE ODOMETER READING OF 1,200 MILES. THE CONTACT WAS DRIVING AT 45 MPH UNDER DRY CONDITIONS WHEN THE GEAR SHIFT CAME OFF. THE CONTACT STATED THAT TWO SCREWS AND A SPRING POPPED OFF, AND NOW THE ONLY WAY THAT SHE CAN SHIFT GEARSWAS BY PUSHING DOWN ON THE METAL BAR THAT STUCK OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186716April 2, 2007
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT PULLEY BROKE OFF. KIA DEALER RECOMMENDS ENGINE REPLACEMENT. COST WOULD BE $7000. RESEARCHING THIS TOPIC FIND OTHERS WITH SAME SITUATION. THIS IS A SERIOUS SAFETY PROBLEM. THE POWER STEERING BECOMES INOPERABLE AND THE POWER SHUTS OFF WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186614March 31, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY SISTER-IN-LAW OWNS A 2006 KIA SORENTO AND BOTH REAR TAIL LIGHTS ARE OUT AND DO NOT FUNCTION, ONLY THE 3RD MIDDLE LIGHT WORKS. I HAVE SINCE PERSONALLY OBSERVED 4 KIA SORENTOS IN THE LOS ANGELES AREA ON THE ROAD WITH THE LEFT, RIGHT OR BOTH REAR TAIL LIGHTS NOT FUNCTIONING. I HAVE ALSO OBSERVED 3 KIA SORENTOS IN THE SF BAY AREA WITH THE SAME PROBLEM. OTHER KIA PRODUCTS MAY ALSO HAVE THIS ISSUE BUT IT IS A MAJOR PROBLEM/CONCERN WITH THE SORENTO. THIS IS A SAFETY ISSUE AND MAY RESULT IN AN ACCIDENT OR INJURY. YOUR ACTION TO CONTACT THE MANUFACTURER IS NEEDED FOR A LONG TERM SOLUTION AND/OR RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186859March 27, 2007
UNKNOWN OR OTHER
CUSTOMER WOULD LIKE TO KNOW IF ANY PENDING SAFETY RECALLS OR INVESTIGATIONS FOR THE 2003 KIA SORENTO**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185529March 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE VEHICLE VIBRATES WHEN THE BRAKE IS DEPRESSED AT 40 MPH. THE FRONT ROTORS WERE WARPED AND LATER RESURFACED AT 18,000 MILES. THE VIBRATION DUPLICATED APPROXIMATELY 6,000 MILES AFTER THE RESURFACING. THE DEALER REPLACED THE FRONT ROTORS, HOWEVER THE VIBRATION RECURRED APPROXIMATELY 29,000 MILES LATER. THE DEALER REPLACED THE FRONT ROTORS FOR THE SECOND TIME. PRESENTLY, THE VEHICLE IS BEGINNING TO VIBRATE AGAIN. THE VEHICLE HAS NOT BEEN BACK TO THE DEALER FOR INSPECTION. THE CURRENT AND FAILURE MILEAGE WERE 33,700 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185439March 18, 2007
STEERING, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
I OWN A 2003 KIA SORENTO LX. I USED IT MAINLY TO GO FROM HOME TO WORK. THIS HAPPENED 2 DAYS AGO, MARCH 16, 2006, AT 32247 MILES. WHILE MAKING A RIGHT TURN FROM A STOPLIGHT, I HAD COMPLETE LOSS OF VEHICLE CONTROL, IT WOULD NOT LET ME STOP IT AND I COULD NOT CONTROL THE STEERING WHEEL, IT KEPT TURNING SHARPLY TO THE RIGHT, AND I LANDED ON THE SIDEWALK. LUCKILY, IT HAPPENED WHEN I WAS JUST ENTERING MY NEIGHBORHOOD, GOING AT MODERATE SPEED, AND THERE WERE NO CARS BESIDES OR BEHIND ME. TO THINK IF I WERE DRIVING 65-70 MPH ON THE HIGHWAY AND HAVE THIS HAPPENED AND LOSE CONTROL, I WOULD HAVE BEEN DEAD. BUT IT IS THE SECOND TIME IT HAPPENS IN 3 1/2 YEARS. THE FIRST TIME WAS ABOUT 1 1/2 YEAR AGO, BUT I DID NOT PAY ATTENTION TO IT SINCE I THOUGHT IT WAS DUE TO WET CONDITIONS. I WAS ENTERING THE MULTI-LEVEL PARKING LOT WHERE I WORK. I WAS GOING UP TO THE 4TH FLOOR WHERE I PARK, AND WHEN I TURNED LEFT ON THE 3RD FLOOR, THE CAR WENT OUT OF CONTROL, KEPT GOING ROUND, AND I COULD NOT STOP. LUCKILY AGAIN, IT WAS SO EARLY IN THE MORNING THAT THERE WERE NO CARS IN THAT FLOOR. SURELY, A SAFETY-RELATED DEFECT EXISTS. WHAT HAPPENED FRIDAY ALMOST GOT ME KILLED. IT HAS HAPPENED ONLY TWICE IN ALL THESE YEARS, BUT, NO MATTER WHAT HAPPENS, I WILL NEVER FEEL SAFE ON THIS CAR AGAIN. I CANNOT TAKE ANY OTHER CHANCE OF BEING KILLED BECAUSE OF A CAR'S DEFECT. I WILL BE NOW USING MY HUSBAND'S CAR TO TRAVEL BACK AND FORTH TO WORK. BESIDES THAT BIG PROBLEM, I HAVE ENCOUNTERED OTHER PROBLEM WITH MY SORENTO. THE FRONT AND BACK BULBS BLOW QUITE OFTEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP EVERY TIME IT HAS NEEDED REPLACEMENT, AND I HAVE ALL THE INVOICE SHEETS. I WOULD PREFER TO HAVE SOMEONE CONTACT ME IN SPANISH. THANK YOU KINDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184271March 5, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
I WOULD LIKE TO MAKE A COMPLAINT ABOUT MY 03 KIA SORENTO. I BOUGHT THIS CAR USED IN 2004. MY HUSBAND CALLED KIA TO CHECK TO SEE IF THE WARRANTIES WHERE TRANSFERABLE AND THE REPRESENTATIVE TOLD HIM THEY WERE. SINCE I HAVE HAD THIS VEHICLE, I HAVE HAD TO REPLACE THE REAR TAIL/BRAKE LIGHTS 3 TIMES, I HAVE HAD TO REPLACE THE COOLANT BOTTLE, MY ROTORS WERE VIBRATING WHEN I BRAKED SO I HAD THEM SURFACED AND NOW THEY VIBRATE AGAIN. MY BLOWER FAN HAS GONE OUT AND NOW MY CRANKSHAFT BOLT HAS BROKE LAST WEEK. THE VEHICLE IS CURRENTLY AT THE DEALER. I DIDN'T BUY AN EXTENDED WARRANT BECAUSE I WAS UNDER THE IMPRESSION THAT THE ENGINE, TRANSMISSION ECT WAS COVERED UP TO 100,000 OR 5 YEARS, WHICH I WAS INFORMED THAT IT WAS ONLY FOR THE ORIGINAL OWNER. AT FIRST, I WAS JUST THINKING THAT IT WAS JUST MY BAD LUCK, UNTIL I STARTED RESEARCHING IT ON THE INTERNET AND DISCOVERED THAT MANY PEOPLE SEEM TO BE HAVING THE SAME PROBLEMS AS I AM AND THAT IS ONLY THE THOSE OF USE WHO ACTUAL POST IT ON THE INTERNET, I AM SURE THAT THERE ARE PROBABLY MANY MORE THAT ARE NOT REPORTED. AT THIS TIME, I DON'T EVEN KNOW HOW MUCH THIS IS GOING TO COST ME AT FIRST THE DEAL TOLD ME $765.00, THEN THEY SAID MAY BE $3700.00. I THINK IT IS RIDICULES THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE CRANKSHAFT BOLT BRAKING OFF AND RUINING THE MOTOR OF A VEHICLE THAT IS 3 YEARS OLD AND KIA HAS NOT DONE ANYTHING ABOUT IT. I ALSO HAVE SEEN THAT MANY PEOPLE HAVE HAD THERE COOLANT BOTTLE LEAKING, AGAIN LIKE MINE, BUT THEY HAVE BLOWN THEIR ENGINES. AGAIN WHY IS IT THAT KIA IS NOT RECALL THIS VEHICLES FOR THESE PROBLEMS. IF MY CRANKSHAFT BOLT HAD BROKE WHILE I WAS DRIVING DOWN THE INTERSTATE, IT CHILLS ME TO THINK OF WHAT MIGHT HAVE HAPPENED. SOMEONE REALLY NEEDS TO HELP ALL OF US KIA OWNERS WHO ARE ALL HAVING THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183984March 2, 2007
ELECTRICAL SYSTEM:WIRING
2003 KIA SORRENTO - CONSTANTLY REPLACING HEADLIGHTS AND TAIL LIGHTS. RECENTLY STARTED EXPERIENCING INTERIOR LIGHTING PROBLEM. LIGHTS COME ON AND WILL NOT GO OUT DURING DRIVING AND WHILE HEAT IS ON. DASH LIGHTS GO OUT AND WILL NOT COME ON - NO ASSISTANCE FROM THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183626February 27, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*- THE CONTACT STATED THAT THE 2005 KIA SORENTO LX, HAD PROBLEMS WITH THE PASSENGER AIR BAG SENSOR LIGHT MALFUNCTIONING. ON OCCASION WHEN IN THE PASSENGER WAS SEATED IN THE FRONT SEATTHE AIRBAG SENSOR LIGHT DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ON 3 OCCASIONS. THE DEALERSHIP CHANGED THE SEAT SENSOR THREE TIMES ,AND TOOK THE SEAT OUT TO HAVE IT SHIPPED TO CALIFORNIA TO REPROGRAM THE SEAT SENSOR. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HER THAT SOMETIMES SHE MAY HAVE TO GET OUT OF THE VEHICLE AND GET BACK INTO THE VEHICLE IN ORDER FOR THE SENSOR LIGHT TO WORK PROPERLY. SHE HAD AN ARBITRATION CASE DATED FOR 03/01/07, WITH CASE # KIA 0732574, FOR THE COMPLAINT FILED WITH THE BETTER BUSINESS BUREAU REGARDING THE PASSENGER AIR BAG. THE CONTACT HAS PICTURES AND REPAIR ORDERS AVAILABLE, WILL SUBMIT THEM TO NHTSA. THE FAILURE MILEAGE WAS 4500, AND THE CURRENT MILEAGE WAS 13000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182927February 18, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE HEARD ABOUT THE CRANKSHAFT BOLTS BREAKING OFF IN THE KIA SORENTO'S. THAT IS A MAJOR SAFETY PROBLEM, AND I AM SCARED TO DRIVE MY 2003 OVER 45 MILES AN HOUR. MY SERVICE DEPT, DICK EDWARDS KIA, INFORMED ME TO HAVE THEM CHECK THE TORQUE ON THE BOLT EVERYTIME I GO IN FOR SERVICE. KIA SHOULD OWN UP TO THIS PROBLEM AND NOT HAVE ITS OWNERS SCARED TO DRIVE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182615February 15, 2007
AIR BAGS:SIDE/WINDOW
TL*- THE CONTACT STATED THAT THE 2006 KIA SORENTO LX WAS IN A CRASH ON 02/12/07 WHILE DRIVING 30-35 MPH, AN D MAKING A LEFT HAND TURN ONTO A SIDE STREET WITH THE STREET CONDITION CLEAR IN THE EVENING HOURS ANOTHER VEHICLE HIT THE PASSENGER'S SIDE DOOR OF THE CONTACT'S VEHICLE AND THE AIRBAG DIDN'T DEPLOY. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE AIRBAG MANUFACTURING. HE FELT THAT AIRBAGS WERE SUPPOSED TO BE DESIGNED TO DEPLOY UNDER THESE TYPES OF CONDITIONS. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10182308February 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
I PURCHASED A 2004 KIA SORENTO TWO YEARS AGO. IT WAS NOT LONG BEFORE I BEGAN TO EXPERIENCE NUMEROUS PROBLEMS WITH MY VEHICLE. TAIL LIGHTS/BRAKE LIGHTS BURNING OUT FREQUENTLY WHICH IS A MAJOR SAFETY ISSUE SINCE I DELIVER RURAL USDA MAIL. NOW MY TRANSMISSION IS BROKEN!! KIA-DULUTH ASKED IF I HAD HAD THE TRANSMISSION FLUSHED AT THE SPECIFIED MILEAGE AND THAT THEY WILL NEED VERIFICATION OF THIS. (I KNEW IMMEDIATELY THEIR OBJECTIVE WAS TO NOT HONOR THEIR WARRANTY (10 YEARS/100,000 MILE WARRANTY IF I HAD NOT FLUSHED THE TRANSMISSION). I FAXED THEM THE RECEIPT INDICATING THE TRANSMISSION HAD BEEN FLUSHED. I CONTACTED KIA-DULUTH THE FOLLOWING DAY BECAUSE I HAD NOT HEARD FROM THEM. HE SAID HE HAD NOT HEARD BACK FROM KIA YET TO AUTHORIZE THE REPAIR. THIS VEHICLE HAS CAUSED ME SO MUCH LOST WORK TIME, STRESS AND HAS BEEN EMOTIONALLY DRAINING FOR THE PAST TWO YEARS. KIA'S DECEPTIVE ADVERTISING - I BELIEVED THAT SINCE KIA WAS OFFERING A 10 YEAR/100,000 MILE WARRANTY, THEIR VEHICLE MUST BE REALLY GOOD. BOY WAS I WRONG! KIA IS BUILDING VEHICLES WITH DEFECTIVE PARTS AND MATERIALS AND HAS SET-UP THEIR WARRANTY PLAN TO BE ABLE TO VOID THEM FROM HAVING TO HONOR THEIR WARRANTY PLAN AND HAVING ANY RESPONSIBILITY. FOR FURTHER COMPLAINTS ON KIA VEHICLES, PLEASE CONTACT THE BETTER BUSINESS BUREAU AND ATTORNEY GENERAL OFFICES ACROSS THE COUNTRY AND YOU WILL FIND NUMEROUS COMPLAINTS. NUMEROUS COMPLAINTS BY CONSUMERS ARE ALSO LOCATED AT THE FOLLOWING WEBSITES: WWW.MY3CENTS.COM AND WWW.CONSUMERAFFAIRS.COM. KIA NEEDS TO BE INVESTIGATED AND PUT A STOP TO THEIR SCAMMING AND DEFRAUDING THE CONSUMER AND BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED DUE TO NUMEROUS DEFECTIVE PARTS IN THEIR VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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