Kia Sorento Complaints

10,397 consumer complaints on file.

#10172306October 31, 2006
POWER TRAIN, EQUIPMENT:MECHANICAL
2006 KIA SORENTO EX 4WD, CLUNKING SOUND IN THE REAR END WHEN YOU COME TO A COMPLETE STOP AND THEN START AGAIN. REAR DIFFERENTIAL WENT OUT AND WAS REPLACED IN AUG 2005, BUT THE CLUNK IN THE REAR END STILL REMAINS. AS OF OCT 2005 THERE IS ALSO AN INTERMITTENT SOUND IN THE REAR END THAT SOUNDS LIKE THE DIFFERENTIAL IS STICKING OR LOCKING INTO A POSITIVE TRACTION CAUSING ONE TIRE TO SOUND AND FEEL LIKE IT IS SLIDING ON GRAVEL. PREVIOUS OWNER REPORTED SAME PROBLEM "CLUNK" IN THE REAR END NUMEROUS TIMES AS WELL. POSSIBLY A DESIGN FLAW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171654October 23, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, WITHOUT WARNING THERE WAS A LOSS OF POWER. THE VEHICLE WAS PULLED OVER AND THEN TOWED TO THE DEALERSHIP, WHO REPLACED THE CRANKSHAFT. THE PROBLEM RECURRED FIVE WEEKS LATER AND THE VEHICLE WAS TOWED A SECOND TIME. THE DEALERSHIP PUT LOCK SPRAY IN TO KEEP THE PIN ON THE CRANKSHAFT FROM FALLING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169406September 27, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1) UPON PURCHASE, EXHAUST SMELL WAS STRONG INSIDE SUV, LEADING TO HEADACHES AND QUEASINESS. 2) TOOK IT IN WITHIN WEEKS (?) 3) A CORRECTION WAS MADE, PART REPLACED. SINCE THEN, THE EXHAUST SMELL IS INTERMITTENT, AND NOT AS STRONG. SERVICE DOES NOT SEE FURTHER ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166075August 21, 2006
ELECTRICAL SYSTEM:WIRING, WHEELS:HUB
DT*: THE CONTACT STATED THE OUTSIDE TEMPERATURE GAUGE WAS INOPERABLE AND ATTEMPTED REPAIR RESULTED TO THE SPLICING OF THE WRING HARNESS. THE REPAIR CAUSED THE VEHICLE TO STALL AT 45 MPH. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND TOWED TO THE DEALER WHERE A NEW WIRING HARNESS WAS ORDERED. UPDATED 9/5/2006 - WHEN MAKING A U-TURN THE VEHICLE MADE A CLICKING NOISE. THE DEALER REPLACED BOTH FRONT CENTER CAPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165962August 18, 2006
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SUSPENSION:FRONT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A NOISE AND A VIBRATION WAS NOTICED. UPON FURTHER INSPECTION, UNUSUAL WEAR ON THE INNER TREAD OF THE FRONT TIRES WAS ALSO NOTICED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 9/11/2006 - THE LEFT FRONT STRUT WAS NOISY DUE TO LOOSE BOTTOM STRUT BOLT. THE DEALER TIGHTENED END AND SECURED BOLT. THE CONSUMER FELT VIBRATION IN BRAKE PEDAL WHEN REVERSING AND MAKING TURNS. THE DEALER RESURFACED THE BRAKE ROTORS AND PADS. THE VIBRATION RETURNED. THE DEALER INDICATED THAT THE ROTORS WERE WARPED AND REPLACED THEM. THE VEHICLE'S ENGINE MADE NOISE. THE DEALER ADJUSTED ALL THE BELTS. THE CD PLAYER WOULD NOT EJECT PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165436August 14, 2006
TIRES
I AM THE ATTORNEY FOR THREE MINOR CHILDREN. THEY WERE SERIOUSLY INJURED, AND THEIR FATHER WAS KILLED IN A ROLLOVER IN LAS VEGAS, NEVADA IN FEBRUARY, 2006. THE REAR B.F. GOODRICH TIRE ON THE 2003 KIA SORENTO THAT THE FATHER WAS DRIVING BLEW OUT AND SEPARATED, RESULTING IN THE ROLLOVER. THE TIRE WAS APPARENTLY PLUGGED THE DAY BEFORE AT A LAS VEGAS TIRE SHOP. *JB
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
1
#10164224August 2, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE IS A 2003 KIA SORENTO WITH 70,000 MILES, PURCHASED NEW. VEHICLE APPEARS TO HAVE SERIOUS ELECTRICAL ISSUES. I HAVE, TO DATE, REPLACED LIGHT BULBS APPROXIMATELY 38 TIMES. THIS INCLUDES HEAD LIGHT BULBS (HIGH AND LOW), FOG LIGHT BULBS, TAIL LIGHT BULBS AND BRAKE LIGHT BULBS. ALSO THE CLOCK ONLY WORKS INTERMITTENTLY AND THE POWER SUN ROOF HAS CEASED WORKING. DEALER OFFERS NO SOLUTION. THIS HAS BEEN ONGOING SINCE THE FIRST MONTH OF OWNERSHIP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163641July 27, 2006
ENGINE AND ENGINE COOLING
THE RESERVOIR ON MY 2003 KIA SORENTO RUPTURED AND ALL THE COOLANT LEAKED OUT WHILE I WAS DRIVING. I PULLED OFF THE HIGHWAY AND INTO A GAS STATION AND THE LET THE CAR COOL. I THEN ADDED IN ANTI- FREEZE AND FILLED IT WITH WATER AND DROVE ANOTHER 10 MILES AND DROPPED THE CAR AT A REPAIR SHOP. THE NEXT DAY THE CAR WOULD NOT START. THE KIA DEALERSHIP IS SAYING IT IS NOT COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163176July 22, 2006
EXTERIOR LIGHTING
I HAVE HAD MY KIA SORENTO FOR ALMOST A YEAR AND I HAVE REPEATEDLY HAD TO CHANGE THE HEADLIGHTS AND TAIL LIGHTS. AT LEAST 8 TIMES FOR THE HEADLIGHTS AND 4 FOR THE TAIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163120July 21, 2006
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:HEADLIGHTS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, AIR, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING ON SATURDAY, 7/15/06, I NOTICED A HIGH PITCHED NOISE WHILE STEERING. I WAS UNDER THE IMPRESSION THAT THE POWER STEERING FLUID WAS LOW. AFTER HAVING AN OIL CHANGE AND CAPPING OFF MY FLUIDS, THE NOISE CONTINUES AND REMAINS WHILE DRIVING. IT IS LOUD ENOUGH TO HEAR OVER THE RADIO AND THE AIR CONDITIONER AT THE SAME TIME. I HAVE PLACED THIS CAR IN THE SHOP FOR NUMEROUS REPAIRS SINCE ITS PURCHASE IN 2003 AND HAVE SPENT COUNTLESS AMOUNTS OF MONEY ON VARIOUS PROBLEMS, INCLUDING REPLACING THE BULBS, REPAIRING THE BRAKS, THE CHECK ENGINE LIGHT COMING ON IMMEDIATELY AFTER PURCHASE, THE AIR BAG SENSOR REMAINS ON AND THE LIST GOES ON AND ON. I HAVE PLACED NUMEROUS COMPLAINS TO KIA DIRECTLY AS WELL AS FILED A COMPLIANT WITH THE BETTER BUSINESS BUREAU TO NO AVAIL. IT WOULD BE MY ASSUMPTION THAT KIA WILL ONLY BE CONCERNED ABOUT FIXING THESE ISSUES OR RECALLING THESE VEHICLES ONLY AFTER SOME SERIOUS INCIDENTS HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163133July 21, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED MY 2003 KIA SORENTO WITH 17,000 MILES ON IT. I AM THE SECOND OWNER. SINCE I HAVE HAD THIS CAR, I HAVE HAD TO REPLACE AND/OR RESURFACE MY ROTORS AND BRAKE PADS AT LEAST 6 TIMES IN TWO YEARS. I HAVE TALKED TO TWO KIA DEALERSHIPS (ONE IN CLARKSVILLE, TN - THE OTHER IN MEMPHIS, TN) AND BOTH LIED TO ME AND SAID THEY DIDN'T SEE THAT TYPE OF PROBLEM EVER. I HAVE TAKEN MY CAR TO TWO OTHER MECHANICS THAT I TRUST AND THEY HAVE TURNED MY ROTORS, REPLACED MY ROTORS WITH GENUINE KIA PARTS AND NOTHING SEEMS TO HELP. JUST THIS WEEK, I HAD TO TAKE MY CAR IN AGAIN. AT THAT TIME, MY MECHANIC TALKED TO OUR LOCAL KIA DEALERSHIP, WHO THEN TOLD HIM THAT THEY NOW SEE THIS PROBLEM FREQUENTLY. I AM TIRED OF SPENDING MY OWN MONEY ON THIS PROBLEM THAT IS OBVIOUSLY A KIA DEFECT. KIA KNOWS THIS IS A PROBLEM AND SOMETHING NEEDS TO BE DONE. I WILL NEVER BUY A KIA AGAIN. I ONLY WISH I HAD RESEARCHED THIS PROBLEM BEFORE I BOUGHT MY CAR. THEN I WOULD HAVE FOUND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST KIA AT ONE TIME OVER THEIR SEPHIA HAVING THE SAME EXACT PROBLEMS. MY HUSBAND HAS A 1995 FORD RANGER AND WE'VE NEVER HAD TO DO ANY BRAKE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160197June 19, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH THERE WAS A SCREECHING NOISE THAT CAME FROM THE ENGINE. THE DEALER DETERMINED THAT THE BOLT ON THE DRIVE SHAFT PULLEY HAD SHEARED OFF AND THAT THE CRANK SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 7/13/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160042June 16, 2006
ELECTRICAL SYSTEM:HORN
DT*: THE CONTACT STATED THE HORN WORKS INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES FOR THE PROBLEM. THE FOURTH TIME, THE DEALERSHIP REPLACED THE DRIVER SIDE AIRBAG, WHICH DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. THE VEHICLE IS A 2003 KIA SARENTO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158054May 22, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I PURCHASED MY 2005 KIA SORENTO IN THE FALL OF 2004. IT IS NOW MAY OF 2006. I HAVE REPLACED 5 HEADLIGHT BULBS IN THIS TIME. THEY BEGAN TO GO BAD ABOUT 6 MONTHS AGO, AND I HAVE REPLACED ONE EVERY 30-45 DAYS. BOTH THE DRIVER AND PASSENGER SIDE BULBS ARE EFFECTED. KIA DEALERSHIP IN LANSING SAYS THEY CAN'T FIND ANYTHING. VEHICLE IS STILL UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157123May 9, 2006
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING ON A PAVED STREET AT 35 MPH, THE DRIVERS SIDE-IMPACT AND BOTH FRONTAL AIR BAGS DEPLOYED. THERE WERE NO INDICATOR LIGHTS ILLUMINATED PRIOR TO THE INCIDENT AND THE VEHICLE DID NOT IMPACT ANYTHING TO CAUSE THE DEPLOYMENT. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WITHOUT INCIDENT. NO INJURIES WERE SUSTAINED AND SEAT BELTS WERE IN USE. THE VEHICLE WAS TOWED TO DEALER. UPON INSPECTION, THE COMPUTER DIAGNOSTIC TEST INDICATED THE VEHICLE HAD BEEN IN A MAJOR COLLISION. THE DEALER IS AWAITING APPROVAL FROM THE MANUFACTURER BEFORE REPAIRS ARE MADE. UPDATED 5/22/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156920May 6, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
2003 KIA SORENTO, HEADLIGHTS SINCE NEW HAVE CONTINUED TO BURN OUT (THEIRS/OURS ANY MANUFACTURE) IT DOES NOT MAKE A DIFFERENCE IF THEY INSTALL OR WALMART (EXCEPT FOR PRICE$$$) PARTS AND LABOR NOW EXCEEDS $500.00 AND NOW MY WIFE HAS BOTH TO BURN OUT AT APPROXIMATELY THE SAME TIME. DEALERS (3) HAVE STATED IT WAS THE ALARM WHICH WAS INSTALLED WHEN WE PURCHASED THE VEHICLE NEW. THE FRUSTRATION HAS NOW REACHED THE POINT WE MUST GET RID OF IT . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156681May 3, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
RUST SPOTS APPEAR ON THE REAR LIFTGATE WITHIN THE WARRANTY PERIOD FOR PAINT. BOTH AUTO MANUFACTURER AND DEALERSHIP DID NOT FOLLOW UP. THEN THE WARRANTY COVERAGE IS OVER AND THE PROBLEM IS GETTING WORST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155611April 18, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM
2005 KIA SORENTO V6, BREAKAGE OF CRANKSHAFT ACCESSORY PULLEY/VIBRATION DAMPER BOLT, CAUSING LOSS OF POWER STEERING DUE TO POWER STEERING BELT TO BECOME INOPERATIVE. THIS PROBLEM EFFECTS 2003 TO 2006 KIA SORENTO V6 ENGINES MANY OWNERS HAVE HAD MULTI FAILURES OF THIS BOLT, THE UPDATED BOLTS FAIL TOO. KIA IS TRYING TO HIDE THIS SERIOUS PROBLEM AND HAS NO INTENTION OF A REAL FIX. MY VEHICLE AND OTHERS ARE AFRAID TO DRIVE OUR KIA SORENTO'S. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154454April 3, 2006
AIR BAGS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
VEHICLE WENT IN FOR REPAIR OF HEATER CORE AT WHICH TIME THE DASHBOARD WAS REMOVED. 2 DAYS LATER THE AIRBAG LIGHT CAME ON AND STAYED ON. WENT BACK TO THE DEALER WHO SAID IT WAS GETTING TO MUCH OF A CHARGE BUT IT WAS NOT COVERED UNDER WARRANTY AND WAS NOT CAUSED BY THEM. WHEN ASKED WHAT CAUSED IT THEY DO NOT KNOW. THEY SAID IT WAS OK TO DRIVE THAT NOTHING WAS WRONG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152718March 14, 2006
AIR BAGS
AIR BAG LIGHT CAME ON AND STAYED ON. TOOK TO KIA DEALERSHIP WHERE I PURCHASED 2003 KIA SORENTO (NEW) WAS TOLD THAT THE "CLOCK SPRING" NEEDED TO BE REPLACED AND THAT IT WAS VERY COMMON THAT THEY HAD TO BE REPLACED. I WAS TOLD THAT I HAD TO PAY FOR REPAIR. I ASKED IF IT WAS A COMMON PROBLEM THAT THEY HAD TO REPLACE A LOT WHY HAD IT NOT BEEN A "SAFETY ISSUE" AND A RECALL BEEN ENACTED. THEY DID NOT KNOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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