Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#743314March 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE VEHICLE JUST SHUTS DOWN, ENGINE QUITS AT ALL SPEEDS, THEN WILL NOT START TILL I SET OFF ALARM SYSTEM OR LOCK DOORS AND UNLOCK WITH KEY FROM OUTSIDE . THE ALARM OFTEN GOES OFF FOR NO REASON. THE VEHICLE HAS QUIT RUNNING WHILE I HAVE BEEN ON THE FREEWAY IN THE MIDDLE LANE OF TRAFFIC. HAVE TO COAST TO SIDE OR COME TO COMPLETE STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743325March 30, 2001
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BINDING/GRINDING/POPING OF FRONT-END WHEN TURNING @ 3-25 MPH, CAUSING ENOUGH RESISTANCE TO STOP THE JEEP WHEN AT LOWER SPEEDS, ALONG WITH HUM & VIBRATION @ HIGHER SPEEDS. REPLACED FRONT HALFSHAFTS. SEEMED OK. DROVE APPROX. 400 HIGHWAY MILES, STARTED AGAIN. HAD DIFFERENT SHOP CHECK DRIVE AXLES. AXLES OK. REPLACED FRT. HUB BEARING ASSEMBLYS, FRT. BRAKE DISC PADS, FRT. DISC BRAKE ANTI-SQEAL SHIMS,FRT. DISC BRAKE ROTORS, FRT. & REAR THRID COVER GASKET,LIMITED. SLIP ADDITIVE & LUBRICANT FRT. & REAR. PROBLEM CONTIUNES. ADVISED MAY HAVE A TRANSFER CASE LINKAGE PROBLEM COMMON TO JEEP. WOULD LIKE TO KNOW IF THIS IS A KNOWN PROBLEM WITH THE JEEP, IF NOT IS IT POSSIBLE, AND WHAT TO DO NEXT. THANK YOU FOR YOUR ASSISTANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884669March 30, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE IS NO LONGER READING CORRECTLY, IT GOES FROM EMPTY TO FULL, ETC. THERE WAS A RECALL ON FUEL SENDING UNIT, BUT THIS VEHICLE WAS NOT AFFECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743247March 29, 2001
SUSPENSION:FRONT, TIRES
AFTER ALMOST TWICE A MONTH TRIPS TO THE SERVICE PROVIDER AND BEING TOLD THAT MY ALLIGNMENT WAS A RESULT OF MY DRIVING THERE WAS A RECALL POSTED FOR A PART THAT CAUSED ALLIGNMENT PROBLEMS. ALTHOUGH THIS WAS EVENTUALLY FIXED, MY TIRES SUFFERED AND HAD TO BE REPLACED VERY PREMATURELY. AFTER CONTACTING GOODYEAR AND CHRYSLER I WAS TOLD THE TIRES WERE MY RESPONSIBILITY AND THAT THE "BAD" PART WOULD NOT HAVE CAUSED SIGNIFICANT TIRE DAMAGE. I STILL FEEL THAT ALTHOUGH THE PROBLEM IS BETTER IT IS STILL APPARENT AND I WOULD LIKE IT TO BE RESOLVED. AFTER OWNING THIS CAR FOR LESS THAN 2 YEARS THE MYRIAD OF MAJOR COMPONENT FAILURES IS RATHER FRUSTRATING ESPECIALLY WHEN THE JEEP SERVICE PROVIDERS WON'T ACKNOWLEDGE THE PROBLEM AND SEEM TO NOT CARE ABOUT THEIR CUSTOMERS WHO PAY THEIR SALARIES. THIS IS AN EMBARRESSMENT TO THE AMERICAN CAR INDUSTRY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743274March 29, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
NO INCIDENT JUST AFRAID THAT REAR DIFFERENTIAL WILL BLOW UP WHILE IM DRIVING BROUGTH TO THE ATTENTION TO JEEP IN BEACON N.Y. BUT THEY REPLACED FRONT DRIVE SHAFT I AGAIN COMPLAINED AND WAS TOLD THATS JUST TYPICAL HOW JEEPS DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560565March 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THR FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560563March 28, 2001
VEHICLE SPEED CONTROL
UPON STARTING THE VEHICLE IT EXPERIENCED SUDDEN ACCELERATION, THE VEHICLE TRAVELED FORWARD HITTING 2 TREES AND A LAMP POST AT A HIGH RATE OF SPEED, THE DRIVER SUSTAINED SEVERE INJURIES. NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#560578March 28, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE WOULD SNAP INTO BUCKLE, BUT WITH A SMALL AMOUNT OF FORCE IT COULD BE DISLODGED FROM BUCKLE, CONSUMER REPLACED SEAT BELT BUCKLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884359March 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS VERY ROUGHLY BETWEEN 1-2 AND 2-3 GEARS. *AK THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT NO SOLUTION WAS FOUND. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884162March 26, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, WHEELS:RIM
WHENEVER PUSHING ON ABS BRAKING SYSTEM, THEY WOULD FAIL TO ENGAGE. WOULD BE VIBRATING. ALUMINUM RIMS WERE CRACKED. WHEN SHIFTING INTO 4-WHEEL DRIVE WOULD SMELL SOMETHING BURNING. TAKING VEHICLE TO DEALERSHIP.*AK ALSO, THE TRANSMISSION FAILED TO SHIFT CORRECTLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743013March 25, 2001
TIRES
TIRE FAILED AT SIDEWALL FOR UNKNOWN REASON. NO ROAD HAZARD DAMAGE FOUND. NO TREAD DAMAGE FOUND. TIRE JACK FAILED TWICE, RESULTING IN NEAR-INJURY TO STATE TROOPER ASSISTING US. TIRE JACK IS INSUFFICIENT FOR WEIGHT, HEIGHT OF JEEP GR. CHEROKEE. I HAD SAME TIRE JACK FAILURE ON MY 1997 JEEP GR. CHEROKEE AND REPORTED IT TO CHRYSLER THEN (VIA THE DEALER). *AK (DOT NUMBER: M69LDVWR46 TIRESIZE: P245/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883942March 23, 2001
STEERING: STEERING WHEEL/HANDLE BAR, STEERING
STEERING WHEEL LOCKS UP WHEN VEHICLE IS BEING TOWED. DEALER HAS BEEN NOTIFIED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883976March 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS WARP WHILE CONSUMER IS DRIVING, CAUSING BRAKE PADS TO HEAT UP. THEN WHEN GOING THROUGH WATER PADS QUICKLY COOL DOWN. THIS HAS OCCURRED ON HIS 1998, GRAND, CHEROKEE. NOTIFIED DEALER.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884003March 23, 2001
SUSPENSION:FRONT
THERE IS AN UNCONTROLLABLE VIBRATION AT 45MPH AND HIGHER. DEALER HAS REPLACED THE STRUTS; HOWEVER, VEHICLE STILL VIBRATES AT HIGHWAY SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884004March 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY ENGINE WILL STALL OUT AND DIE WOTHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884042March 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ONGOING PROBLEM WITH LOSS OF POWER. VEHICLE BEEN TO DEALER SHOP, AND REPLACED BATTERY ONCE, AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FUTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883919March 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DEPRESSING BRAKES NOTICED A HARD VIBRATION IN FRONT OF VEHICLE. TECHNICIAN STATED MANUFACTURER HAD WRONG BRAKES PADS ON. *AK CONSUMER STATES THE BRAKE PADS WERE NOT DISAPATING THE HEAT AND WHILE THE DEALER REPRESENTATIVE STATED THERE WAS 50 PERCENT OF THE PADS LEFT, THE HEAT HAD WARPED THE FRONT DISCS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742903March 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
3TH TRANSMISSION IN 2 YEARS--40,000 MILES!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883887March 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH REAR ROTORS WERE FLAKING AND RUSTING. DEALER HAS ADVISED THAT THEY MUST BE REPLACED. IN EARLY NOVEMBER, CONSUMER RECEIVED A RECALL NOTICE FOR FRONT ROTORS FOR THE EXACT SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883639March 21, 2001
VEHICLE SPEED CONTROL
VEHICLE HAD BEEN TOWED, AND WAS BEING REMOVED FROM A FLATBED. HUSBAND GOT IN VEHICLE TO START IT WHEN IT ACCELERATED. IT HIT TOW TRUCK, AND THEN REVERSED ITSELF, WENT FORWARD AND HIT ANOTHER OBJECT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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