Jeep Grand Cherokee Service Bulletins
4,246 manufacturer communications on file.
- June 23, 2017•Document ID: 10219904Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 08-051-17
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryFlash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. The customer may experience the following:Shifter lever is locked in park (occurs intermittently upon start up). After 2.5 minutes shifter becomes responsive and functions as designed. Service shifter warning indicator in cluster is illuminated. ?PRNDM? display on the shifter does not illuminate. If PRNDM is not illuminated, the memory has been corrupted to the point that this flash will NOT repair the PRNDM and it would need replacement. Replace the PRNDM in the shifter bezel. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT under: Service Info>21 - Transmission and Transfer Case/Automatic - 8HP70/Shifter, Transmission/Removal/Installation.Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following stored Diagnostic Trouble Codes (DTCs) set:U1465-00 - Implausible Driver Shift Request Signal Received. U1466-00 - Implausible Driver Shift Request Signal Received On DPT CAN. U1267-00 - No Valid Data From Esm On CAN-C or CAN-DPT.
Associated Products (2)Associated Documents - June 23, 2017•Document ID: 10138928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-052-17
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
Associated Products (2)Associated Documents - June 23, 2017•Document ID: 10138927Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-051-17
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryFlash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. The customer may experience the following:Shifter lever is locked in park (occurs intermittently upon start up). After 2.5 minutes shifter becomes responsive and functions as designed. Service shifter warning indicator in cluster is illuminated. ?PRNDM? display on the shifter does not illuminate. If PRNDM is not illuminated, the memory has been corrupted to the point that this flash will NOT repair the PRNDM and it would need replacement. Replace the PRNDM in the shifter bezel. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT under: Service Info>21 - Transmission and Transfer Case/Automatic - 8HP70/Shifter, Transmission/Removal/Installation.Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following stored Diagnostic Trouble Codes (DTCs) set:U1465-00 - Implausible Driver Shift Request Signal Received. U1466-00 - Implausible Driver Shift Request Signal Received On DPT CAN. U1267-00 - No Valid Data From Esm On CAN-C or CAN-DPT.
Associated Products (2)Associated Documents - June 21, 2017•Document ID: 10219839Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- Mfr Comm. #:
- 9003743
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryRadiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair.
Associated Products (2)Associated Documents - June 21, 2017•Document ID: 10219834Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 9003726
- Date Added:
- September 15, 2022
- Manufacturer:
- DODGE
SummaryFuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly. Contact Sylvia Lopez at (248) 520-9734 if a Tank needs to be replaced.
Associated Products (2)Associated Documents - June 21, 2017•Document ID: 10138864Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- Mfr Comm. #:
- 9003743
- Date Added:
- June 4, 2018
- Manufacturer:
- DODGE
SummaryRadiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair.
Associated Products (2)Associated Documents - June 21, 2017•Document ID: 10138863Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- June 4, 2018
- Manufacturer:
- FIAT
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 moreAssociated Documents - June 21, 2017•Document ID: 10138859Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 9003726
- Date Added:
- June 4, 2018
- Manufacturer:
- DODGE
SummaryFuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly. Contact Sylvia Lopez at (248) 520-9734 if a Tank needs to be replaced.
Associated Products (2)Associated Documents - June 17, 2017•Document ID: 10219896Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- 09-004-17
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryIntermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
Associated Products (2)Associated Documents - June 17, 2017•Document ID: 10219892Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE; AIR BAGS
- Mfr Comm. #:
- 08-019-17 REV. A
- Date Added:
- September 15, 2022
- Manufacturer:
- CHRYSLER
SummaryRG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
Associated Products (10)Associated Documents - June 17, 2017•Document ID: 10138920Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-004-17
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryIntermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads.A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
Associated Products (2)Associated Documents - June 17, 2017•Document ID: 10138916Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-019-17 REV. A
- Date Added:
- June 4, 2018
- Manufacturer:
- DODGE
SummaryRG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
Associated Products (10)Associated Documents - June 14, 2017•Document ID: 10219831Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (86)2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 66 moreAssociated Documents - June 14, 2017•Document ID: 10138856Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- June 4, 2018
- Manufacturer:
- ALFA
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (85)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 65 moreAssociated Documents - June 10, 2017•Document ID: 10219919Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 08-047-17
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryFlash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**
Associated Products (13)Associated Documents - June 10, 2017•Document ID: 10138941Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-047-17
- Date Added:
- June 4, 2018
- Manufacturer:
- DODGE
SummaryFlash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**
Associated Products (12)Associated Documents - June 9, 2017•Document ID: 10219882Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 18-057-17
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryFlash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following software enhancements are available:Allow the throttle body to be cycled while the engine is off, for diagnostic purposes. Improved vehicle acceleration at low speed while towing. Allows transmission gear shifting while in limp-in mode, rather than a fixed gear.
Associated Products (1)Associated Documents - June 9, 2017•Document ID: 10219881Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21-002-17 REV. A
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory:P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, customers may also experience the following condition:During an engine limp mode condition, the transmission remains in a fixed gear. This update allows transmission gear shifting while in limp-in mode, rather than a fixed gear. Bumps on 2-1 and 6-5 down-shift while braking. This software update also includes an enhancement:Improved 5-4 down-shift.
Associated Products (1)Associated Documents - June 9, 2017•Document ID: 10138907Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 18-057-17
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryFlash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following software enhancements are available:Allow the throttle body to be cycled while the engine is off, for diagnostic purposes. Improved vehicle acceleration at low speed while towing. Allows transmission gear shifting while in limp-in mode, rather than a fixed gear.
Associated Products (1)Associated Documents - June 9, 2017•Document ID: 10138906Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 21-002-17 REV. A
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory:P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, customers may also experience the following condition:During an engine limp mode condition, the transmission remains in a fixed gear. This update allows transmission gear shifting while in limp-in mode, rather than a fixed gear. Bumps on 2-1 and 6-5 down-shift while braking. This software update also includes an enhancement:Improved 5-4 down-shift.
Associated Products (1)Associated Documents