Jeep Grand Cherokee Service Bulletins
4,246 manufacturer communications on file.
- October 18, 2017•Document ID: 10226284Service Bulletin/Repair InstructionsVISIBILITY/WIPER; VISIBILITY
- Mfr Comm. #:
- Parts-1
- Date Added:
- November 21, 2022
- Manufacturer:
- DODGE
SummaryMotor, Windshield Wiper.
Associated Products (5)Associated Documents - October 18, 2017•Document ID: 10224898Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003704
- Date Added:
- October 31, 2022
- Manufacturer:
- JEEP
SummaryTrans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Associated Products (22)2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Grand Cherokee2016 Ram 15002015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Jeep Grand Cherokee2015 Ram 15002014 Chrysler 3002014 Dodge Challenger2014 Dodge Charger2014 Dodge Durango+ 2 moreAssociated Documents - October 12, 2017•Document ID: 10224936Service Bulletin/Repair InstructionsBACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 0805317
- Date Added:
- October 31, 2022
- Manufacturer:
- RAM
SummaryRA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)Associated Documents - October 5, 2017•Document ID: 10224929Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
- Mfr Comm. #:
- 0810117
- Date Added:
- October 31, 2022
- Manufacturer:
- DODGE
SummaryUAG, UCG, UDG, UJG, ULG and UGG Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers or vehicles may experience the following:The radio screen shows messages ?Software Update? or ?Re-Insert USB Device? and displays that screen in a continuous loop.
Associated Products (4)Associated Documents - October 1, 2017•Document ID: 10224875Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- T12
- Date Added:
- October 31, 2022
- Manufacturer:
- JEEP
SummaryCustomer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about 120,000 of the above vehicles may be missing emission control information. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. Incorrect VECI label information could result in denial of vehicle registration for the vehicle in the state of California. A new VECI label must be installed.
Associated Products (14)Associated Documents - September 28, 2017•Document ID: 10121819Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-094-17
- Date Added:
- November 3, 2017
- Manufacturer:
- RAM
SummaryRG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
Associated Products (11)Associated Documents - September 27, 2017•Document ID: 10121754Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003355
- Date Added:
- November 3, 2017
- Manufacturer:
- FIAT
Summary3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 [email protected] Second: Kevin Refalo - Cell (248) 260-0738 [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (53)2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 moreAssociated Documents - September 23, 2017•Document ID: 10121815Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-095-17
- Date Added:
- November 3, 2017
- Manufacturer:
- JEEP
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe one or more of the following symptom/conditions:The headlamps flicker while operating at night. This condition may bemore prevalent after the bulb(s) have been replaced with an aftermarket bulb. Customers with Diesel engine equipped vehicles may experience cancelled remotestart request during winter months.
Associated Products (2)Associated Documents - September 23, 2017•Document ID: 10121814Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-024-17 REV. C
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P0556 - Brake Booster Pressure Sensor Circuit Performance. P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle drivability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
Associated Products (4)Associated Documents - September 20, 2017•Document ID: 10121751Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
- Mfr Comm. #:
- 9003533
- Date Added:
- November 3, 2017
- Manufacturer:
- JEEP
SummaryIntake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Associated Products (5)Associated Documents - September 14, 2017•Document ID: 10121795Service Bulletin/Repair InstructionsSTRUCTURE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-079-17 REV. A
- Date Added:
- November 3, 2017
- Manufacturer:
- JEEP
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the radio screen.
Associated Products (1)Associated Documents - September 12, 2017•Document ID: 10121789Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:HORN
- Mfr Comm. #:
- 08-089-17
- Date Added:
- November 3, 2017
- Manufacturer:
- JEEP
SummaryHorn Replacement This bulletin involves replacing both the high and low note horns with the horn electrical connectors. Some customers may comment that their horn sounds muffled.
Associated Products (1)Associated Documents - September 8, 2017•Document ID: 10121784Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-028-17 REV. B
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryRA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (42)2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 3500+ 22 moreAssociated Documents - September 7, 2017•Document ID: 10121783Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-009-17 REV. E
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find the following Diagnostic Trouble Codes (DTC) set in the PCM memory:U0401-00 - Implausible Data Received From ECM/PCM (Sales Code ERC only). In addition some customers may experience one or more of the following condition:Poor shift quality on coast-down shifts (bumps) (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixedgear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.
Associated Products (2)Associated Documents - September 6, 2017•Document ID: 10121747Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 9002831
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryWater Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 [email protected] Chris Riddick cell: (248) 434-3628 [email protected] Joe Lovell cell: (734) 309-6467 [email protected] Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.
Associated Products (4)Associated Documents - September 6, 2017•Document ID: 10121744Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES
- Mfr Comm. #:
- 9003718
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryRear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.
Associated Products (2)Associated Documents - September 6, 2017•Document ID: 10121742Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
- Mfr Comm. #:
- 9003723
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryAmplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - August 29, 2017•Document ID: 10224765Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; BACK OVER PREVENTION
- Mfr Comm. #:
- 1802417
- Date Added:
- October 24, 2022
- Manufacturer:
- JEEP
SummaryFlash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(2017 MY with a 3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L 2017 MY Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle driveability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
Associated Products (4)Associated Documents - August 17, 2017•Document ID: 10224747Service Bulletin/Repair InstructionsPOWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2100217
- Date Added:
- October 24, 2022
- Manufacturer:
- JEEP
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory:P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, customers may also experience the following condition:During an engine limp mode condition, the transmission remains in a fixed gear. This update allows transmission gear shifting while in limp-in mode, rather than a fixed gear. Bumps on 2-1 and 6-5 down-shift while braking. This software update also includes the following enhancements:Updated version with new software level. Improved 5-4 down-shift.
Associated Products (1)Associated Documents - August 17, 2017•Document ID: 10224746Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; STRUCTURE
- Mfr Comm. #:
- 0807917
- Date Added:
- October 24, 2022
- Manufacturer:
- JEEP
SummaryFlash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe that the pitch and roll information does not appear in the radio screen.
Associated Products (1)Associated Documents