Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

March 18, 2017•Document ID: 10217569
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
04-001-17
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
Associated Products (22)
2011 Chrysler 200 2011 Chrysler 300 2011 Chrysler 300C 2011 Chrysler Sebring 2011 Chrysler Town and Country 2011 Chrysler Voyager 2011 Dodge Avenger 2011 Dodge Caliber 2011 Dodge Challenger 2011 Dodge Charger 2011 Dodge Dakota 2011 Dodge Durango 2011 Dodge Grand Caravan 2011 Dodge Journey 2011 Dodge Nitro 2011 Dodge Ram 2011 Fiat 500 2011 Jeep Compass 2011 Jeep Grand Cherokee 2011 Jeep Liberty+ 2 more
Associated Documents
- Download MC-10217569-0001.pdf↗
March 17, 2017•Document ID: 10217566
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
08-028-17
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (33)
2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Chrysler 200 2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500+ 13 more
Associated Documents
- Download MC-10217566-0001.pdf↗
March 17, 2017•Document ID: 10140034
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-028-17
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (33)
2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Chrysler 200 2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500+ 13 more
Associated Documents
- Download MC-10140034-0001.pdf↗
March 15, 2017•Document ID: 10217565
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; POWER TRAIN
Mfr Comm. #:
14-001-17 REV. A
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Throttle (WOT). This can be caused by low fuel flow from the fuel pump module.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217565-0001.pdf↗
March 15, 2017•Document ID: 10217523
Service Bulletin/Repair Instructions
SUSPENSION:REAR
Mfr Comm. #:
9003695
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.
Associated Products (1)
2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217523-0001.pdf↗
March 15, 2017•Document ID: 10217521
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
9003694
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (179)
2017 Alfa Romeo Stelvio 2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot+ 159 more
Associated Documents
- Download MC-10217521-0001.pdf↗
March 15, 2017•Document ID: 10140033
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; POWER TRAIN
Mfr Comm. #:
14-001-17 REV. A
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Throttle (WOT). This can be caused by low fuel flow from the fuel pump module.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10140033-0001.pdf↗
March 15, 2017•Document ID: 10139991
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
9003695
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.
Associated Products (1)
2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10139991-0001.pdf↗
March 15, 2017•Document ID: 10139989
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003694
Date Added:
June 11, 2018
Manufacturer:
CHRYSLER
Summary
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (175)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 155 more
Associated Documents
- Download MC-10139989-0001.pdf↗
March 8, 2017•Document ID: 10217507
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
9003689
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217507-0001.pdf↗
March 8, 2017•Document ID: 10139978
Service Bulletin/Repair Instructions
SEAT BELTS
Mfr Comm. #:
9003687
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (286)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 266 more
Associated Documents
- Download MC-10139978-0001.pdf↗
March 8, 2017•Document ID: 10139975
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
9003689
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10139975-0001.pdf↗
March 3, 2017•Document ID: 10217592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
21-009-17
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: · During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available: · Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217592-0001.pdf↗
March 3, 2017•Document ID: 10217590
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
18-024-17
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and 3.6L Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only). In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only). Other enhancements included in this update: Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217590-0001.pdf↗
March 3, 2017•Document ID: 10140060
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
21-009-17
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: · During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available: · Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10140060-0001.pdf↗
March 3, 2017•Document ID: 10140058
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
18-024-17
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and 3.6L Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only). In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only). Other enhancements included in this update: Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10140058-0001.pdf↗
March 1, 2017•Document ID: 10217531
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION
Mfr Comm. #:
T01
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Customer Satisfaction Notification T01 Reprogram Powertrain Control Module The Powertrain Control Module (PCM) on about 15 of the above vehicles may have received PCM software containing calibration errors when recall S49 was performed. PCM software containing calibration errors may result in the radiator cooling fan producing excessive fan noise during operation. The PCM on involved vehicles must be reprogrammed with new software.
Associated Products (2)
2015 Jeep Grand Cherokee 2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10217531-0001.pdf↗
March 1, 2017•Document ID: 10139999
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
T01
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Customer Satisfaction Notification T01 Reprogram Powertrain Control Module The Powertrain Control Module (PCM) on about 15 of the above vehicles may have received PCM software containing calibration errors when recall S49 was performed. PCM software containing calibration errors may result in the radiator cooling fan producing excessive fan noise during operation. The PCM on involved vehicles must be reprogrammed with new software.
Associated Products (2)
2015 Jeep Grand Cherokee 2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10139999-0001.pdf↗
March 1, 2017•Document ID: 10139985
Service Bulletin/Repair Instructions
SEAT BELTS
Mfr Comm. #:
9003681
Date Added:
June 11, 2018
Manufacturer:
CHRYSLER
Summary
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (257)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 237 more
Associated Documents
- Download MC-10139985-0001.pdf↗
November 30, 2016•Document ID: 10121835
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
Mfr Comm. #:
9003648
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT 2 POSITION SLOW RESPONSE fault codes active and fault code diagnostics lead to replacing a Variable Valve Timing (VVT) Solenoid and/or a Variable Valve Timing (VVT) Phaser, prior to changing any components, please contact Mr. CJ Maines at cell: (248) 576-0725 or email to: [email protected]. Engineering is seeking information on the above concern in an effort to root cause to this issue. If possible, please inquire about the last oil change date, miles and type used prior to calling. If the dealer is located in the Detroit Metro Area, Engineering may send a rep to review with technician. Any information is appreciated. If a response is not received within 15 minutes, then proceed with the necessary repair.
Associated Products (6)
2017 Dodge Charger 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10121835-0001.pdf↗

← Back to Jeep Grand Cherokee