Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• August 17, 2017•Document ID: 10224702

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING; POWER TRAIN

  Mfr Comm. #:

  T23

  Date Added:

  October 24, 2022

  Manufacturer:

  DODGE

  Summary

  Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive seating velocity. An aggressive seating velocity may damage the EGR valve. As a result this condition may illuminate the Malfunction Indicator Lamp (MIL) and display a P0404 code. The PCM must be reprogrammed on all involved vehicles.

  Associated Products (4)

  2017 Dodge Durango2017 Jeep Grand Cherokee2016 Dodge Durango2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224702-0001.pdf↗
• August 16, 2017•Document ID: 10224692

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

  Mfr Comm. #:

  9003743

  Date Added:

  October 24, 2022

  Manufacturer:

  JEEP

  Summary

  Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair. When replacing Radiator for damage on engine side of radiator, also replace fan module and ship the old fan using the same ticket number.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224692-0001.pdf↗
• August 10, 2017•Document ID: 10224737

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; PARKING BRAKE; SEAT BELTS; BACK OVER PREVENTION

  Mfr Comm. #:

  0807117

  Date Added:

  October 24, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.

  Associated Products (14)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10224737-0001.pdf↗
• August 9, 2017•Document ID: 10224687

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  9002689

  Date Added:

  October 24, 2022

  Manufacturer:

  DODGE

  Summary

  Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224687-0001.pdf↗
• August 3, 2017•Document ID: 10224719

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  0807217

  Date Added:

  October 24, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Active Noise Cancellation Module Software Enhancement This bulletin involves reprogramming the Active Noise Cancellation Module with the latest software. Customer may describe excessive ambient noise level while driving.The following software enhancement is also included:Enhancement included to reduce interior noise/drone levels.

  Associated Products (1)

  2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224719-0001.pdf↗
• July 19, 2017•Document ID: 10223719

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; STRUCTURE:BODY:BUMPERS

  Mfr Comm. #:

  9003754

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  Front Fender Flare (Left and Right) SRT ONLY: AC level and below Front Fascias to be used with AI level replacement Front Fender Flares will require modification (per I-Sheet) to the Front Fascia for proper fitment. When printing the modification instructions and templates for the Front Fascia, you must print to 100% scale, or else modifications will be misaligned.

  Associated Products (1)

  2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10223719-0001.pdf↗
• July 15, 2017•Document ID: 10223638

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805317A

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  This bulletin involves inspecting and if required, updating the radio software.

  Associated Products (8)

  2017 Chrysler 2002017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 5500
  Associated Documents

  • DownloadMC-10223638-0001.pdf↗
• July 15, 2017•Document ID: 10223637

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0805117

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  This bulletin involves updating the electronic shift module (ESM) software and if necessary replacing the "PRNDM"

  Associated Products (2)

  2017 Jeep Grand Cherokee2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10223637-0001.pdf↗
• July 13, 2017•Document ID: 10223635

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0802817

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

  Associated Products (42)

  2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 3500+ 22 more
  Associated Documents

  • DownloadMC-10223635-0001.pdf↗
• July 13, 2017•Document ID: 10108547

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

  Mfr Comm. #:

  68244058A$

  Date Added:

  July 14, 2017

  Manufacturer:

  JEEP

  Summary

  "Transmission Oil Cooler Lines For WK/WD Bodies ONLY; Before replacing TOC line, please call/text Karen Mancini on cell (734) 626-3120, or Todd cell (810) 252-9714 . If response if not received within 15 minutes, then proceed with necessary repair."

  Associated Products (2)

  2016 Dodge Durango2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10108547-0001.pdf↗
• July 12, 2017•Document ID: 10223710

  Service Bulletin/Repair Instructions
  VISIBILITY; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  9003483

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  Exterior Mirror The latest version of these exterior mirrors have had their glass removed to be serviced separatly. To install, connect the electrial connector (if equipped) and snap the glass onto the mirror housing.

  Associated Products (9)

  2009 Jeep Commander2009 Jeep Grand Cherokee2008 Jeep Commander2008 Jeep Grand Cherokee2007 Jeep Commander2007 Jeep Grand Cherokee2006 Jeep Commander2006 Jeep Grand Cherokee2005 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10223710-0001.pdf↗
• July 7, 2017•Document ID: 10223643

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805717

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  This bulletin involves reprogramming the RG4 radio with the latest available software.

  Associated Products (2)

  2017 Jeep Cherokee2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10223643-0001.pdf↗
• July 1, 2017•Document ID: 10223640

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805417

  Date Added:

  October 17, 2022

  Manufacturer:

  JEEP

  Summary

  This bulletin involves inspecting and if required, updating the radio software.

  Associated Products (2)

  2016 Jeep Cherokee2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10223640-0001.pdf↗
• July 1, 2017•Document ID: 10223639

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805317

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves inspecting and if required, updating the radio software.

  Associated Products (8)

  2017 Chrysler 2002017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 5500
  Associated Documents

  • DownloadMC-10223639-0001.pdf↗
• June 28, 2017•Document ID: 10219845

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9003733

  Date Added:

  September 15, 2022

  Manufacturer:

  JEEP

  Summary

  Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.

  Associated Products (3)

  2017 Chrysler Pacifica2017 Jeep Grand Cherokee2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10219845-0001.pdf↗
• June 28, 2017•Document ID: 10138872

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  9003749

  Date Added:

  June 4, 2018

  Manufacturer:

  JEEP

  Summary

  RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.

  Associated Products (27)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 more
  Associated Documents

  • DownloadMC-10138872-0001.pdf↗
• June 28, 2017•Document ID: 10138870

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  9003733

  Date Added:

  June 4, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.

  Associated Products (3)

  2017 Chrysler Pacifica2017 Jeep Grand Cherokee2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10138870-0001.pdf↗
• June 24, 2017•Document ID: 10219912

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-052-17 REV. A

  Date Added:

  September 15, 2022

  Manufacturer:

  JEEP

  Summary

  Vehicle Unable to Reach Max Speed This bulletin involves replacing the Powertrain Control Module (PCM). The customer may describe that they are not able to reach the vehicle?s max speed of 225 kph (140 mph).

  Associated Products (1)

  2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10219912-0001.pdf↗
• June 24, 2017•Document ID: 10138934

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-052-17 REV. A

  Date Added:

  June 4, 2018

  Manufacturer:

  JEEP

  Summary

  Vehicle Unable to Reach Max Speed This bulletin involves replacing the Powertrain Control Module (PCM). The customer may describe that they are not able to reach the vehicle?s max speed of 225 kph (140 mph).

  Associated Products (1)

  2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10138934-0001.pdf↗
• June 23, 2017•Document ID: 10219905

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  08-052-17

  Date Added:

  September 15, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

  Associated Products (2)

  2015 Dodge Durango2015 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10219905-0001.pdf↗