Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11563142January 2, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562481December 29, 2023
ENGINE
I have a 15 Hyundai Tucson that has been shutting off on me while driving on a highway going between 55 mph to 70 mph. Engine went into limp mode, CEL is on and flashing. Knocking noise heard from engine and consuming oil. Diagnosed with P1326 code. Brought to local Hyundai dealership. Even though road test stated normal operation, technician notes that vehicle DID stall, shut off, on return to the shop. No codes. Was told Hyundai would not pay for man hours to look into further. So allowed me to drive off their lot. Upon re-search I found, with NO help from local Hyundai or the dealership I purchased vehicle from, that my VIN number is associated with the E2 class action settlement that just went live May 2023, that my engine is indeed infected, like a cough before the cold, and has the potential of starting on fire/failure. Now I purchase this vehicle in 08/2023 with no disclosure of this very concerning problem. I am told by Hyundai USA that there is a paper trail that every affected VIN in the settlement has been notified, by law, to owners of affected VIN’s, and still not disclosed. I reached out to Hyundai USA at the national level, was given a case manager, who sent my case to the buyback/legal department. My case manager reached out and stated that my case has been denied due to age and mileage of vehicle (even though automatically extended to 15yr/150,000 miles) I asked what my next steps should be as my vehicle is still shutting off on me while driving and was told to have a different Hyundai dealership diagnose vehicle, but to not tell them all of the information of it already going to one Hyundai dealership. I was told if I hear a noise from the engine that I should pull off to the side of the road and call for a tow truck. I said so Hyundai USA feels good allowing this vehicle to be operated on highways knowing the symptoms I am experiencing. They obviously do not care for my safety let alone passenger safety, nor other motorist on roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562609December 29, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The engine began to make a knocking noise. Upon our inspection, the vehicle had lost all oil. Vehicle was towed to our local dealership. Dealership informed us a bearing had become worn causing rapid oil loss and a rod to break, sending metal shards into the engine compartment. Engine could have seized up or caught on fire, had the vehicle continued to run. Dealership informed us of other Hyundai recalls for the same issue, however we were told our year/make/model was not included. Vehicle had been at same dealership 2 months prior for a heat/AC issue and a complete inspection was completed. No indication of bearing, oil, or engine issue was noted. No warning lights came on at any point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562484December 29, 2023
UNKNOWN OR OTHER
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven’t had this car for more than 6months and dealership won’t help my insurance won’t cover it it’s impossible and expensive to repair. How is it possible to have two accidents with just sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562395December 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561982December 27, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY, SERVICE BRAKES
I was driving on the highway and was notified by passing motorists that there was smoke coming from my vehicle, I proceeded to pull to the shoulder and parked my vehicle. When parked, I noticed flames coming from the engine compartment and under the vehicle. I proceeded to get as far away from the car and that when the fire became enraged and fully engulfed my vehicle. The fire department arrived and distinguished the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11562030December 27, 2023
VEHICLE SPEED CONTROL
I was at a stop light, when I went to accelerate, the car would not move past 20 MPH. I pressed down on the pedal, and the gauge did not go past 20 MPH. After a few seconds, the car started to accurate, but it happened again at a second stop light a few minutes later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562069December 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was inoperable. The contact depressed the brake pedal to the floorboard and the vehicle failed to stop. The contact continually depressed the brake pedal and the vehicle eventually stopped. The contact checked the brake fluid reservoir and noticed that the brake reservoir was empty. The contact refilled the brake fluid reservoir. The contact drove the vehicle to the residence. The contact stated that the following morning, the vehicle started, and the contact depressed the brake pedal and the brake pedal depressed down to the floorboard. The contact checked the brake reservoir, and the reservoir was empty without the presence of a leak. The contact stated that the vehicle was scheduled to be Serviced the following week. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,375.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562138December 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact's father was driving the vehicle at approximately 65 MPH when numerous warning lights illuminated. The contact stated that her father had observed smoke being emitted from under the hood. The father pulled the vehicle off the highway and stopped the vehicle. The contact stated that her father opened the hood and saw that a fire had started in the engine compartment. The fire department was called and extinguished the flames with water. The fire was confined to the engine compartment. The contact had the vehicle towed to her residence. The manufacturer had not been made aware of the incident. The failure mileage was approximately 157,000. VIN tool confirms parts not yet available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11562160December 27, 2023
ENGINE
Case Synopsis: My ownership includes three Hyundai Hybrid vehicles: two 2020 Sonata Hybrids and one 2022 Tucson Hybrid. Each car has consistently manifested engineering defects, predominantly overheating, within a year of purchase. These persistent malfunctions have led to the vehicles being inoperable and beyond repair. As a result, we have endured financial setbacks from negative equity, costs of repairs, reduced value of the cars, and considerable inconvenience and safety hazards due to these ongoing overheating issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562164December 27, 2023
ENGINE
Chronic over consumption of oil. You could change the oil and a day later the oil is completely black and burnt. Roughly lost a .5-1quart of oil a week doing minimal commuting. Eventually the wear from oil consumption left us with a cylinder loss and in need of engine replacement. The vehicle only has 65k miles. Clearly this is a serious problem with these cars. There is an active recall for this problem but our VIN doesn’t list. This is also the problem with many others who I have seen across all forums quora, Reddit, etc. We are sold Lemons and then footed with the cost to replace when this problem is very much known. It’s wrong on every level.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561801December 26, 2023
UNKNOWN OR OTHER
Front passenger door extremely hard to open and front driver exterior handle wont open door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561874December 26, 2023
SERVICE BRAKES
Vehicle was involved in an accident where the brakes were all the way to the floor and ABS never engaged, resulting in the brakes locking up and rear ending another vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11561798December 25, 2023
UNKNOWN OR OTHER
Rear driver side door will not open from the inside or out. Front driver side door intermittently will not open from the outside. Unable to get children out of car is a serious risk. Many reports online about same issues with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561692December 24, 2023
AIR BAGS
AIRBAGS FAILED TO DEPLOY AT UTILITY POLE COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11561600December 23, 2023
ENGINE
I was driving the car home and the check engine light came on , the oil light came on and the battery light. The car shut off and I coasted off to the side of the road and proceeded to get the car towed home. I then called larson hyundai in olympia wa. The first service advisor I spoke with after I told her what happened told me the car had a recall that was open for the engine and to bring it in on Nov 15 The car sat for 2 months waiting for the appointment. I finally dropped the car off at the dealership on Nov. 15 and two weeks later I get a call from the service department saying that it won't be covered. This is completely unacceptable And the car needs to be fixed Also the service advisor who is currently working with the car is the rudest employee ever. Today 12/22 she called and informed they want 10,000 for the engine to be replaced I was shocked and paused for a second. All I hear is her saying in a snobby voice he hung up and she immediately hung up the phone. Please help me with this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561468December 22, 2023
ENGINE
I was driving down the road and my “check engine” light came on and started blinking. Immediately afterwards, I noticed that my car acted like it would not accelerate. When I came to a stoplight, it was very sluggish to accelerate. I was right near an O’Reilly’s so I pulled in and had them use the code checker. It showed a P1326 code and I was advised not to drive the vehicle. I had my car towed to the dealership. The dealership called me the next day and advised me that the engine would need to be replaced, but the cost would be covered by an extended warranty. However-they told me it would be 2 months before I would get the car back!! They are not offering a loaner car nor offering to pay for a rental car! There is less than 65000 miles on my car! This is an extreme hardship on me. I work 25 miles away and cannot afford a rental vehicle for 2 months!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561445December 22, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561357December 21, 2023
UNKNOWN OR OTHER
Intermittent starting problem. Sometimes it won't start at all after as many as 12 attempts. Sometimes, it starts after several attempts. The weather does not seem to affect the problem. The EPB light has come on an stayed on after a non-starting episode but it goes off again too. It is not safe to drive because I get stranded. After it gets towed, it ends up starting at the mechanic's shop. No one, including and especially Hyundai will try to isolate and diagnose the issue. The issue is mentioned often on Hyundai owner's posts on internet forums but definite solutions are not mentioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561225December 20, 2023
UNKNOWN OR OTHER
The door latch has went out and I am unable to enter my driver side door without pulling the handles more than 5 to 10 times. This is a danger to my safety if I am being followed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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