Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11566811January 21, 2024
ENGINE
In between oil changes, almost all oil will be burned off in none is added. There are no oil Leaks or other problems. This access oil consumption is a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566648January 20, 2024
ELECTRICAL SYSTEM, POWER TRAIN
My car started to slightly jerk when beginning to drive, the next day, while crossing a very busy road, it made a loud clunking noise and harsh jerking. This happened 3 times and then subsided. I took my car to be looked at and was told I needed a brand new transmission. I have 129,000 miles on my car and never had any issues. This makes no sense! It's going to cost me $2300. The sunroof has also stopped working. This is my 3rd Hyundai, I've never had to have my transmission replaced with low miles. I work remote and live in Fl, I drive my car responsibly and never beat on it. I love Hyundai so much and my next car will be a Hyundai, but this is not right and could have caused me great harm when crossing the road. It is currently in the shop at Hyundai New Port Richey, Fl
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566585January 19, 2024
UNKNOWN OR OTHER
The front passenger door will not open from the outside. I press the unlock button several times, but it still won't open. I have to either open it from the inside or continuously pull on the outside handle lightly a few times to get the door open. I had the same issue with the driver side door. Obviously there is some kind of defect with the latch/actuator/locking system on these vehicles, and it needs to be addressed as it's a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566200January 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Tucson. The contact stated the vehicle was taken to an independent mechanic for a scheduled oil change, and the contact was informed that the oil level was extremely low. The oil light was illuminated. The contact took the vehicle to the dealer for an oil consumption test. The vehicle was checked after 1,000 miles and failed the consumption test. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566245January 18, 2024
UNKNOWN OR OTHER
Transmission is slipping or not adjusting when driving. Very slow acceleration and it feels like the gears are not shifting properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566318January 18, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566325January 18, 2024
ENGINE
On November 8, 2023 my check engine began flashing and my car lost Speed/Full power. I knew there was a knock sensor issue because I had this replaced in May of 2023 in order to comply with extended warranty services. I immediately pulled over to see if there was an identifiable issue. I was able to make it to a local orileys and they did a diagnostic check. It gave the p1326 code which I researched and found this to be the dreaded "needs a new engine code". I wasn't able to get an appointment until November 21st with a dealership. The one in my area wasn't taking anymore due to have over 100 vehicles with the same issue. My car has been at a dealership now since my November 21 st. It's extremely difficult to get a call from these people with any information. I called Hyundai and got a case manager, but that wasn't much help either. He said the dealership was very difficult for him to get in contact with as well. After numerous attempts and no returned calls or texts, I was finally asked for my maintenance records which I sent. I have all oil change records which showed the maintenance was done and in the correct manner and time frame. On January 10th I was told that my issue was not the rod bearing issue that is covered under warranty, but instead it was a piston slap in my engine and that Hyundai had agreed to pay for half of my engine replacement. My cost would be $3,200 plus they had already charged me $250.00 for a battery replacement. I feel this is Hyundais way of skirting around the warranty wording. The piston slap needs to be covered under their extended warranty. This is all related to their bad engines. There was a specific campaign focused on the p1326 code. I have been without my vehicle for 3 months now and I'm still making payments on an auto loan and paying insurance on a vehicle I can't use. The service manager told me that my car was still drivable, but it's NOT SAFE His exact words. Was notprovided a rental and told it's notcovered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565920January 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565941January 17, 2024
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact stated while driving 25-30 MPH at night, the vehicle was shuddering and lost motive power. The contact was able to veer to the side of the roadway. The contact off and restarted the vehicle, and the check engine warning light illuminated. The contact continued driving; however, the failure recurred, and the vehicle could not exceed 30 MPH. The contact pulled into the nearest gas station. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer covered the cost of the repair. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 116,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566111January 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566168January 17, 2024
ENGINE, UNKNOWN OR OTHER
Excessive oil consumption due to piston ring failure. Clogged catalytic converter due to metal shavings from piston ring failure. This put my safety and the safety of others at risk due to potential engine failure which disables all other safety features of the vehicle. confirmed by a hyundai dealership. inspected by a hyundai certified dealership. No warning lamps but oil consumption has been an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566160January 17, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565712January 16, 2024
UNKNOWN OR OTHER
Campaign 251 safety recall - Hyundai has failed to remedy this issue in a reasonable time frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565721January 16, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565831January 16, 2024
UNKNOWN OR OTHER
I just purchased this car and I can't insure it in nys all of the insurance company's are claiming they black listed this car and can't insure it I'm not really sure how it's legal to sell somebody a 21000 car and you can't drive it because you need insurance in nys
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565524January 15, 2024
ENGINE
The car stopped mid-drive with no warning light or anything in the middle of the road. When we took the car to the nearby mechanic they had told us that it was an oil consumption issue with our engine. He refilled the oil and the car was operational again (the oil was changed <2 months prior and <1.5k miles). The first time this happened the engine was making unusual noises several months ago and we refilled the oil at that time and it resolved. In other words, despite being diligent in routine oil changes according to usual maintenance standards the car is burning through it and more importantly not even alerting us about the issue before causing dangerous complete engine shut down mid-drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565645January 15, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision alert came on and brakes initiated while I was behind a car that was turning into a driveway. The car in front of me was almost all the way into the driveway. After that I drove approximately 200 feet and the collision alert warning came on, no vehicles were around me. The next day, as I was driving, a car was waiting to exit an apartment driveway, the collision alert came on. No reason for it. I took my car in to Hyundai on January 9, to have the oil changed and check the forward collision alert system. They told me they checked it, and could not find anything wrong, and recalibrated the system, and hoped that took care of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565322January 13, 2024
ENGINE
On [XXX], my wife and I were traveling westbound on [XXX] in the left hand lane approximately 30 miles from Lincoln, NE. I noticed blue smoke coming from my exhaust. I had to maneuver to avoid traffic in the right hand lane to exit. The engine and oil light came on about 30 yards from where we were able to stop safely. There was a large amount of oil on the ground under the vehicle. The vehicle was towed to the nearest dealership in Lincoln, NE. On [XXX], the service manager called and asked who last changed my oil. He explained that the oil plug "was left loose, upon diagnosis for the oil light being on, removing the underbody shield to drain the oil out to inspect it, the plug fell out as it was laying on the shield." Prior to the vehicle becoming disabled there was not any indication of the oil plug being lose such as oil residue on the car or leakage appearing in any driveway. The oil was last changed in early September with over 5000 miles driven. The oil change was completed by Walmart prior to the issuance of the TSB #[XXX] to replace the one time use crush type gasket and to confirm no old washer is stuck in the opening. The dealership has not submitted this for a warranty repair and claims Walmart is the responsible party. The TSB #[XXX] indicates that if engine damage occurs from not following the guidelines is subject to warranty chargeback. However, at the time of the oil change, TSB #[XXX] was not yet issued. It seems odd that there was no oil leakage or oil residue on the car prior to [XXX] that the oil plug would suddenly back out unless the oil plug/pan has some sort of defect. It may be reasonable to believe that Hyundai does not want to upload the warranty on engines that are known to have issues. We have submitted a claim to our insurance company to investigate if this was caused by hitting something on the road and have submitted a claim with Walmart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565344January 13, 2024
EXTERIOR LIGHTING
Indicator/turn light is very low under bumper. It is not visible to the vehicle behind and around. Other driver think that I am not turning indicator light and they are upset and honking at me. Poor design and it could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565104January 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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