Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10185749March 21, 2007
INTERIOR LIGHTING
TL*-THE CONTACT STATED THAT HER 2007 HYUNDAI SANTA FE HAS OVER HEAD MAP LIGHTS DON'T FUNCTION AT ALL IN THE VEHICLE. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED HER THAT THE MAP LIGHTS ONLY WORK IF SHE PRESSES THE MAP LIGHT BUTTON. THE CONTACT STATED THAT SHE SHOULD HAVE AN OVER HEAD LIGHT IN HER VEHICLE WHEN SHE GETS INTO HER VEHICLE. THE CONTACT STATED THAT THIS IS A SAFETY ISSUE, SHE GETS INTO HER VEHICLE EVERY NIGHT AFTER WORK AND IT IS COMPLETELY DARK. THE CONTACT STATED THAT ALL VEHICLES SHOULD HAVE BEEN MANUFACTURED WITH OVERHEAD LIGHTS THAT WORK WHEN YOU OPEN THE VEHICLE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185408March 17, 2007
VEHICLE SPEED CONTROL
I AM THE OWNER OF A 2005 SANTA FE W/A 3.5L ENGINE. I'VE RECENTLY TAKEN MY VEHICLE IN TO HAVE SOME WARRANTY ITEMS TAKEN CARE OF. I ASKED THAT MY CAR ALSO BE FIXED IN REGARDS TO AN ACCELERATION CONCERN. FOR EXAMPLE: 1. WHILE DEPARTING FROM A STOPPED POSITION, THE CAR WILL VIOLENTLY JERK YOUR HEAD BACK. THIS OCCURS WHILE BARELY TOUCHING THE ACCELERATOR. 2. WHEN THE CAR IS IN MOTION I CAN FEEL IT SURGING FORWARD AND BACK. I HAVE HAD SEVERAL PEOPLE DRIVE THE CAR TO MAKE SURE IT WASN'T ME, AND THEY ALL EXPERIENCED THE SAME RESULTS. WHEN THE SERVICE MANAGER AT A HYUNDAI DEALERSHIP DROVE THE CAR, HE AT FIRST SAID HE DIDN'T FEEL ANYTHING. THEN, AFTER FURTHER COMPLAINT BY ME, HE ADMITTED THAT, "WELL, THERE WAS A LITTLE BIT OF SURGE, BUT THAT'S JUST BECAUSE IT'S THE TYPE OF ENGINE". I ASKED WHAT COULD BE DONE ABOUT IT AND HE TOLD ME, "NOTHING, THAT'S JUST THE WAY IT IS. THEY'VE HAD SEVERAL COMPLAINTS AND NOW THEY DON'T USE THAT ENGINE ANYMORE." I SAID IT FELT LIKE IT WAS GETTING WORSE OVER TIME AND HE SAID, "IT PROBABLY IS, BUT THERE IS STILL NOTHING THEY CAN DO ABOUT IT". HYUNDAI WAS APPARENTLY AWARE THAT THERE IS A CONCERN OF SAFETY WITH THIS ENGINE SINCE THEY NO LONGER USE THE ENGINE AND ARE MANUFACTURING THEIR SANTA FE'S WITH AN IMPROVED, SAFER ENGINE. I AM AT THE POINT WHERE I NO LONGER FEEL AS IF I AM DRIVING A SAFE VEHICLE AND I AM GETTING TIRED OF PEOPLE ASKING ME WHY MY CAR JERKS FORWARD. (THE CAR SNAPS YOUR HEAD BACK AND I DO NOT WANT TO BE HELD ACCOUNTABLE IF SOMEONE GETS HURT.) THERE ARE NUMEROUS COMPLAINTS TO THE NHTSA AND I DO NOT WANT TO BE KILLED OR KILL SOMEONE ON THE ROAD BECAUSE MY CAR CONCERNS WERE NOT ADDRESSED BY THE APPROPRIATE ADMINISTRATION OF HYUNDAI. IF THE NHTSA HAS YET TO FORMALLY FORCE HYUNDAI INTO FIXING THIS ISSUE, I AM REQUESTING THAT NOW IS THE TIME TO DO SO. HYUNDAI'S LACK OF INTEREST IN THE SAFETY OF THEIR CUSTOMERS AND THE GENERAL PUBLIC IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183537February 26, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTE FE. THE CHECK ENGINE LIGHTS ILLUMINATED AND THE VEHICLE WILL NOT SHIFT PROPERLY. WHILE DRIVING 55 MPH AND SHIFTING GEARS,THE GEAR STUCK FROM FOURTH TO THIRD GEAR. THE CONTACT TURNED THE VEHICLE OFF. THE VEHICLE OPERATED NORMALLY ONCE IT WAS RESTARTED. THE FAILURE USUALLY OCCURRED DURING RAINY OR DAMP CONDITIONS. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A CRACKED CRANKSHAFT. THE VEHICLE WAS INSPECTED, AND THE CRANKSHAFT WAS REPLACED ON MARCH 30, 2004. AFTER THE CRANKSHAFT WAS REPLACED THERE WERE NO OCCURRENCES UNTIL MAY 2005 AND AUGUST 2005, WHEN THE COIL WAS REPLACED. THE VEHICLE OPERATED NORMALLY UNTIL NOVEMBER 2006. THE CURRENT AND FAILURE MILEAGE WAS 88,000.*AK THE CONSUMER HAS PROVIDED A RECALL FOR THE ELECTRICAL SYSTEM PERTAINING TO THE CRANKSHAFT POSITIONER AND INVOICES FOR THE REPAIRS. THE DEALER STATED THAT THE SPEED SENSOR HAS BEEN REPLACED. UPDATE 5/3/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183323February 23, 2007
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT 2 YEARS AGO HE STARTED HAVING STALLING PROBLEMS WITH THE 2003 HYUNDAI SANTA FE .S WHILE DRIVING AT 55 MPH OR ABOUT 15-25 MPH THE VEHICLE WILL STALL. HE STATED THAT THE DEALERSHIP HAD THE VEHICLE ON NUMEROUS OCCASIONS, AND THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE DEALERSHIP INFORMED HIM THAT UNLESS THE CHECK ENGINE LIGHT TURNED ONTHEY WOULD NOT BE ABLE TO DO DIAGNOSTIC TESTING TO SEE WHAT COULD BE WRONG WITH THE VEHICLE. THE DEALERSHIP INFORMED HIM THAT HE MAY HAVE TO TAKE THE VEHICLE BACK TO THE DEALERSHIP WHERE HE PURCHASED IT. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS GIVEN A CASE#, WILL SUBMIT WITH THE HARD COPY. ALSO, HE HAS CONTACTED THE BBB AND FILED A COMPLAINT. THE USUAL DRIVER WAS TOO AFRAID TO DRIVE THE VEHICLE NOW BECAUSE OF THE STALLING PROBLEMS. HE STATED THAT WHEN THE VEHICLE LOST POWER EVERYTHING IN THE VEHICLE SHUT DOWN AND THE STEERING LOCKED. THE FAILURE MILEAGE WAS 19999, AND THE CURRENT WAS 61480. THE VEHICLE STALLED 101 TIMES AZS OF 02/23/2007. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10182606February 15, 2007
ELECTRICAL SYSTEM
THERE IS A FAILURE IN THE ELECTRICAL SYSTEM. WHEN HEAT IS RUNNING LIGHTS DIM. WHEN I ROLL UP WINDOWS, THE LIGHTS DIM. WHEN USING WINDSHIELD WIPERS THE HEAT GETS COLDER. LITTLE THINGS THAT WEREN'T SO BAD AT FIRST. HEAT WOULD FAIL TO TURN ON OCCASIONALLY AND NOW WILL NOT COME ON AT ALL. THIS IS CAUSING MY WINDOWS TO FROST WHILE DRIVING MAKING VISIBILITY VERY HARD. IF IT WEREN'T FOR ALL THE OTHER LITTLE ELECTRICAL PROBLEMS I WOULD JUST THINK THE HEATING SYSTEM WENT BAD. BUT IT HAS BEEN A PATTERN IN EVERYTHING ELECTRICAL ON THIS CAR. A FEW TIMES I WOULD GO TO START THE CAR AND IT WOULD NOT START. IF I TURNED EVERYTHING OFF THEN IT WOULD START. THOUGHT MAYBE WAS BAD BATTERY UNTIL I GOT A NEW ONE AND IT STILL WOULDN'T START. I HAD THE NEW BATTERY TESTED AND IT WAS OK. I BELIEVE IT IS ANOTHER ELECTRICAL ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180767January 25, 2007
AIR BAGS:SIDE/WINDOW
I WAS ON MY WAY HOME FROM WORK 1/21/2007 @07 :40 AM DOWN I 75 SOUTH @70-75 MPH WITH NO TRAFFIC ON THE ROAD NO ITEMS IN THE ROAD AND MY DRIVERS SIDE AIRBAG WENT OFF. I WAS DRIVING IN THE SLOW LANE AND KEPT MY HANDS ON THE WHEEL AND PULLED OVER TO THE SIDE. THE AIRBAG HIT MY ARM. I HAVE A LEFT UPPER ARM CONTUSION AND LEFT NECK/SHOULDER SPRAIN PER MY DOCTOR . NOTHING HIT MY CAR. THE NEXT DAY MY CAR WAS TOWED TO THE DEALER IN ANN ARBOR AUTOMOTIVE . WHEN THE MAN PUT MY CAR ON THE TOW TRUCK HE NOTICED A DENT UNDER THE CAR AT THE GAS TANK. THAT DID NOT HAPPEN ON 1/21/07 I DID NOT HEAR OR SEE ANYTHING. THAT SHOULD NOT SET A SIDE AIRBAG OFF. THE DEALER STATEMENT IS THAT WHAT CAUSED IT. WHICH THEY ARE FULL OF IT. THE TOLD ME IT IS GOING TO COST $5500.00 TO FIX. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND AWAITING TO HEAR BACK FROM THEM. THIS IS VERY UNSAFE AND THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD IF AIRBAGS DEPLOY FROM A ROCK ECT HITTING UNDER THE CAR. I FIND IT HEARD TO BELIEVE THAT THEY ARE THAT SENSITIVE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10179423January 22, 2007
AIR BAGS
I WAS RECENTLY INVOLVED IN AN ACCIDENT IN MY 2006 HYUNDAI SANTA FE. I HIT THE BACK OF A STOPPED FARM TRUCK CARRYING A HAY BALE AT ABOUT 65 MPH, WHILE I AM ALIVE AND IN DECENT SHAPE CONSIDERING, I SURELY WOULD HAVE APPRECIATED AT LEAST ONE OF THE AIR BAGS DEPLOYING, BUT NO, BRAND NEW CAR, TOTALED, I HAVE PICS, AND ALL THE AIR BAGS STILL TUCKED AWAY IN THEIR RESPECTIVE LOCATIONS. I WOULD APPRECIATE A GOOD EXPLANATION FOR THIS AS I CURRENTLY OWN 2 HYUNDAI VEHICLES AND PLAN TO NOT PURCHASE OR RECOMMEND ON EVER AGAIN. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177308December 29, 2006
EXTERIOR LIGHTING:HEADLIGHTS
THE CONTACT STATED WHILE DRIVING AT ANY SPEED DURING THE NIGHT, THE HEADLIGHTS ONLY PROVIDED 30 FEET OF ILLUMINATION. AFTER THE 30 FOOT DISTANCE, THERE WAS A DISTINCT SHADOW. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER ADJUSTED THE ALIGNMENT OF THE HEADLIGHTS BUT THE PROBLEM PERSISTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177081December 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
TL* - WHILE DRIVING AT 25 MPH THE ENGINE ON A 2002 HYUNDAI SANTA FE COMPLETELY LOST POWER. CONTACT STATED THAT THE VEHICLE LOST THE POWER STEERING AN THE POWER BRAKES. THE CONTACT STATED THAT THE WEATHER CONDITION AT THE TIME OF THE INCIDENT WAS COLD AND THERE WAS LIGHT SNOW ON THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP AND CAN PROVIDE A COPY OF THE INVOICE ONCE THE REPAIRS ARE DONE ON HIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177105December 27, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* - WHILE DRIVING, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR, CAUSING THE CONTACT TO TURN THE POWER OFF IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT STATED THAT ONCE HE TURNED OFF THE VEHICLE AND TURNED IT BACK ON THE BRAKES WORKED FINE. HE STATED THAT AT THE TIME OF THE INCIDENT HE FELT A VIBRATION AND HEARD A LOUD CLICKING SOUND. VEHICLE WAS CURRENTLY AT THE DEALERSHIP. *AK UPDATED 2/9/2007 - THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176719December 21, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
AT APPROXIMATELY 47,000 MILES, CHECK ENGINE LIGHT CAME ON. IN ADDITION, VEHICLE EXPERIENCED A SUDDEN OCCASIONAL JUMP IN IDLE TO 3000 RPM+ WHILE IN PARK AND DRIVE AFTER THREE MINUTES OR SO OF OPERATION. WHILE IN DRIVE, VEHICLE LUNGES DANGEROUSLY FORWARD. WHEN THIS OCCURS, IGNITION IS TURNED OFF, AND RESTART TAKES SEVERAL ATTEMPTS. AFTER RESTARTING, THE VEHICLE WILL SPUTTER AND REFUSE TO ACCELERATE NORMALLY FOR 30-60 SECONDS. VEHICLE ALSO STALLS OCCASIONALLY AFTER 3 MINUTES OR SO OF USE WHEN ACCELERATING FROM A FULL STOP. VEHICLE WAS BROUGHT TO NAPELTON HYUNDAI, WEST PALM BEACH, FL ON NOV 30. CRANKSHAFT POSITION SENSOR AND CAMSHAFT SENSOR WERE REPLACED. BEFORE LEAVING DEALERSHIP WITH SERVICE MANAGER PRESENT AND AUTOMATIC TRANSMISSION IN PARK, VEHICLE IDLE SUDDENLY SPIKED TO 4,200 RPM. I WAS TOLD DEALER WAS CLOSED, AND TO DRIVE IT HOME. ON DECEMBER 5, VEHICLE AGAIN STALLED AGAIN IN TRAFFIC AT INTERSECTION ALMOST CAUSING A COLLISION. AFTER RESTARTING, IT REFUSED TO ACCELERATE NORMALLY FOR 30-60 SECONDS. VEHICLE WAS TOWED TO BACK TO NAPELTON HYUNDAI BECAUSE BOTH THE STALLING AND SUDDEN ACCELERATION ARE SERIOUS CONCERNS THAT MAKE THIS SANTA FE UNSAFE TO OPERATE. THE SERVICE MANAGER AGREED FULLY THAT THE VEHICLE WAS UNSAFE TO DRIVE. ON DEC 20 I WAS ADVISED THAT THE VEHICLE WAS NOT REPAIRED BECAUSE ATTEMPTS TO DUPLICATE THE PROBLEMS WERE UNSUCCESSFUL. I WAS TOLD TO PICK IT UP AND DRIVE IT. I REFUSED TO DO SO. NAPELTON HAD OVER 20 DAYS TO DETECT AND CORRECT THESE MAJOR SAFETY ISSUES, AND I WILL NOT DRIVE HYUNDAI'S FAILURE INTO AN ACCIDENT. A REVIEW OF NHTSA DEFECTS REPORTED FOR THIS SANTA FE FOR 2003-2005 MODEL YEARS REVEALS OVER 40 SIMILAR INCIDENTS, SOME INVOLVING COLLISION AND INJURY. THESE ARE CATEGORIZED UNDER SEVERAL DIFFERENT COMPONENTS INCLUDING VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL, OTHER, POWER TRAIN: AUTOMATIC TRANSMISSION, AND EQUIPMENT. PERHAPS THE SANTA FE'S CAN BE RECALLED BEFORE DEATHS RESULT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175746December 11, 2006
AIR BAGS:FRONTAL
I HAVE A 2004 HYUNDAI SANTA FE.12/9/06 MY WIFE AND DAUGHTER WERE INVOLVED IN A ACCIDENT WERE NEITHER FRONT AIR BAGS WENT OFF. THE POINT OF IMPACT WAS THE DRIVERS FRONT LEFT. PARAMEDICS AS WELL AS MYSELF WERE CONCERNED THAT THE AIR BAGS DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10175828December 11, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I OWN A 2007 HYUNDAI SONATA. THE PROBLEM IS THE PASSENGER AIR BAG DOES NOT ALWAYS ENABLE WHEN MY USUAL 115 POUND PASSENGER SITS ON THE PASSENGER SEAT. THERE IS NO PROBLEM WHEN A HEAVIER PERSON SITS ON THE SEAT, BUT WHEN MY USUAL PASSENGER (WHO IS MY 75 YEAR OLD WIFE) SITS ON THE SEAT THE AIR BAG SEAT SENSORS DO NOT ALWAYS ACTIVATE. THE SERVICE DEPARTMENT AT A HYUNDAI DEALERSHIP REFERRED ME TO THE MANUAL WHICH DESCRIBES THE PROPER SEATING POSITION. WHEN MY PASSENGER SITS IN EXACTLY IN THAT MANNER, ABOUT 60% OF THE TIME THE SEAT SENSOR ACTIVATES THE PASSENGER AIR BAG. APPARENTLY THE SENSORS ARE SET TO TRIGGER AT OR NEAR 115 POUNDS. AND WHAT CLOTHING SHE WEARS DETERMINES IF SHE IS PROTECTED BY THE AIR BAG OR NOT. I ALSO OWN A 2005 HYUNDAI TUCSON, A COMPACT SUV. THERE IS ABSOLUTELY NO PROBLEM ACTIVATING THE PASSENGER AIR BAG WHEN MY PASSENGER SITS ON THAT SEAT. I BELIEVE THERE IS A SAFETY PROBLEM BECAUSE A MATURE ADULT DOES NOT ACTIVATE A PASSENGER AIR BAG. I AM SURE OTHERS HAVE THE SAME PROBLEM. HYUNDAI SHOULD PROVIDE A METHOD FOR CHANGING THE TRIGGER WEIGHT OF THEIR SENSORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175451December 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
6/11/06: UPON BREAKING OFF HIGHWAY, VEHICLE MADE A CRUNCHING NOISE, THEN A HARD SCREECHING STOP, PROCEEDED TO IDLE, MAKE A HARD STOP. THE VEHICLE WASN'T RECOGNIZING GEARS, CONTINUING TO THRUST THE CAR INTO HARD STOPS, JERKING REPEATEDLY AS I TRIED TO ACCELERATE. HEADING HOME, IT HAPPENED AGAIN. THE NEXT DAY TOOK IT TO OUR DEALERSHIP. AS SOON AS I PUT IT IN REVERSE, THE PROBLEM OCCURRED. THEY REPLACED THE ABS MODULE, TEST DROVE IT AND SAID IT WAS FIXED. 6/25: SAME PROBLEM (SAME DISTANCE: 75 MILES). THE DEALERSHIP TEST DROVE, SAID THEY COULDN'T FIND PROBLEM. I TOLD THEM TO DRIVE IT SOME DISTANCE. SERVICE ADVISOR DROVE IT AND NOTHING. THEY DROVE IT AGAIN, DUPLICATED THE PROBLEM, RECORDED DATA. CALLED THEIR TECH LINE, UNHOOKED REAR COUPLER TO SEE IF THAT WAS IT. THEY REPLACED THE REAR COUPLER, TEST DROVE IT AND SAID IT WAS FIXED. I QUESTIONED IF IT COULD BE THE TRANSMISSION. WAS TOLD THEY COULDN'T REPLACE THINGS ON A WHIM. 10/26: PROBLEM OCCURRED (SAME DISTANCE). WIFE PHONED SERVICE ADVISOR,HE TOLD HER THE VEHICLE WAS FIXED PREVIOUSLY. TOWED IT TO A NEARBY DEALER. THEY CHECKED THE FLUIDS, RESET THE COMPUTER, COULDN'T DUPLICATE THE PROBLEM. SINCE THIS TIME, THE FOLLOWING HAS OCCURRED: 10/31: WROTE A DETAILED LETTER AND SENT IT TO HYUNDAI. 11/04: LETTER WAS RECEIVED. 11/20: DIDN'T HEAR BACK, I PHONED HYUNDAI. 11/22: REPRESENTATIVE PHONED (I WAS UNAVAILABLE). 11/27: SPOKE WITH REP; TOLD TO CONTACT SERVICE MANAGER TO SET UP APPT WITH A FACTORY REP NEXT TIME THEY ARE AT DEALERSHIP. 11/28: SENT EMAIL WITH LETTER TO THE SERVICE MANAGER AND HYUNDAI, ASKING FOR A CALL BACK. 11/29: RECEIVED SURVEY FROM HYUNDAI, I RESPONDED UNFAVORABLY. 12/06: RECEIVED EMAIL FROM HYUNDAI, AGAIN REFERRING ME TO THE SERVICE MANAGER. THIS IS A GENUINE A LACK OF SERVICE FROM OUR DEALERSHIP AND HYUNDAI ITSELF. MOST IMPORTANTLY IT'S A SAFETY CONCERN. I ASK YOU TO CONSIDER THIS INFORMATION. PLEASE ASSIST ME IN ANY WAY THAT YOU CAN. RESPECTFULLY, BRANDAN PIERARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175009December 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED TO APPLY WHEN COMING TO A STOP AT A RED LIGHT CAUSING ME TO HIT THE BACK OF THE CAR IN FRONT OF ME; SPEED LESS THAN 10 MPH; BRAKES "BUCKED" AND WOULD NOT RE-ENGAGE AND DID NOT STOP THE CAR IN TIME TO PREVENT ACCIDENT; APPLIED EMERGENCY BRAKE AND TURNED OFF IGNITION TO STOP PROCESS; REPORTED TO LOCAL POLICE; CAR HAS BEEN IMPOUNDED FOR INVESTIGATION AND CONFIRMATION OF TECHNICAL DIFFICULTIES. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10175002December 2, 2006
SUSPENSION:REAR
TRAVELING ON THE HIGHWAY ABOUT 65 MILES PER HOUR THE VEHICLE SUDDENLY TURN TO THE RIGHT AND LUNGED DOWNWARD TO A POINT THE VEHICLE FELT AS IF IT WAS GOING TO FLIP OVER. I BROUGHT THE VEHICLE TO A REPAIR SHOP AND FOUND THE RIGHT REAR LOWER CONTROL ARM HAD RUSTED COMPLETELY THROUGH. I HAVE PICTURES OF THE PART IF NEEDED. WHEN THE REPAIR SHOP CALLED THE HYUNDAI PARTS DEPARTMENT THE PERSON ANSWERING THE PHONE SAID THIS TYPE OF PROBLEM WAS COMMON PROBLEM WITH SANTA FE SUVS. THAT NEXT THING THAT MADE ME THINK THIS WAS A PROBLEM THAT HYUNDAI WAS AWARE OF, WAS THAT THE REPLACEMENT PART HAD BE REDESIGNED AND NOW HAS WEEP HOLES SO NOT TO RETAIN WATER OR MOISTURE. THE REPAIR SHOP TESTED THE REMAINING CONTROL ARMS ON THE VEHICLE TO FIND THE LEFT REAR LOWER CONTROL ARM WAS ALMOST RUSTED THROUGH. THE REPAIR SHOP SAID THAT THIS VEHICLE HAS THE SAME DEGREE OF RUST ON THESE PARTS THAT A TEN YEAR OLD CAR WOULD HAVE. THIS VEHICLE IS ONLY SIX YEARS OLD AND HAS BEEN GARAGED DURING THIS TIME. HYUNDAI SEEMS TO BE AWARE OF THE DEFECT DUE TO THE REDESIGN OF THE PART IN QUESTION AND THAT HYUNDAI PARTS DEPARTMENT IS AWARE OF THE NUMBER OF FAILURES. IS HYUNDAI WAITING UNTIL THERE IS A SERIOUS INJURY OR A DEATH? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174937December 1, 2006
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
#1 CAR WOULD NOT STOP, ROLLED THROUGH A STOP SIGN AND PULLED OVER INTO EMPTY LOT AND TESTED BRAKES A FEW TIMES AND THEN IT WAS OKAY. #2 WAS STOPPED BEHIND A VEHICLE ABOUT 2 FEET AWAY, WITH MY FOOT ON THE BRAKE WHEN CAR ACCELERATED AND FELT LIKE IT JUMPED AND I BUMPED THE CAR IN FRONT. THIS WAS ON 11-28-06 ABOUT 1 1/2 HOURS AFTER BRINGING MY CAR TO THE DEALER TO TELL THEM THAT MY BRAKES SOUNDED LIKE METAL AGAINST METAL AND WAS TOLD THAT IT WAS NORMAL ON FOGGY MORNINGS. THE SAME THING HAPPENED THE MORNING BEFORE BUT I WAS TOLD TO BRING IT IN THE NEXT DAY BECAUSE THEY WERE BUSY. I DON'T REMEMBER THE DATE OF THE FIRST INCIDENT WHEN I ROLLED THROUGH THE STOP SIGN BUT IT WAS ABOUT 4 WEEKS BEFORE THE SECOND TIME. DEALER HAD MY CAR FOR 2 DAYS BUT COULD NOT DUPLICATE THE INCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174382November 27, 2006
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE ENGINE ACCELERATED AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE GEAR WAS SHIFTED INTO PARK AND THE VEHICLE STOPPED. IT WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 12/18/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174450November 27, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FRONT PASSENGER OCCUPANT CLASSIFICATION SENSOR IS NOT CLASSIFYING MY WIFE CORRECTLY AND DISABLING THE FRONT PASSENGER AIRBAG WHEN SHE SITS IN THE SEAT. CONTACTED MY LOCAL HYUNDAI DEALER AND THEY SAID THIS IS THE WAY IT WORKS AND THERE IS NOTHING THEY CAN DO. (THEY DID CONTACT SOMEONE AT HYUNDAI WHO TOLD THEM THIS) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174183November 24, 2006
VEHICLE SPEED CONTROL
THERE IS A SAFETY DEFECT (THE VEHICLE LUNGES FORWARD WHEN THE GAS PEDAL IS LIGHTLY DEPRESSED) WITH OUR 2004 HYUNDAI SANTE FE WHICH WE HAVE REPORTED TO POHANKA, 5200 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA 22408 ON MORE THAN THREE OCCASIONS: DATEINVOICE NO.DEALER COMMENT OCTOBER 6, 2005353592CAUSE: C40, 39106F00 PCM REPROGRAMMING (04-36-012) MARCH 6, 2006364047OPERATING PER SPECIFICATIONS APRIL 20, 2006367165COULD NOT DUPLICATE THE CONCERN THE REPROGRAMMING DONE IN 2005 SEEMED TO HELP FOR ABOUT A MONTH. SINCE THAT TIME THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. WE THINK THE VEHICLE IS UNSAFE TO OPERATE BECAUSE IT CAN RAPIDLY ACCELERATE WITHOUT WARNING. *NM UPDATED 12/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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