Hyundai Santa Fe Complaints
8,019 consumer complaints on file.
- #10173948November 21, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE (2003 HYUNDAI SANTA FE) STARTED HAVING TRANSMISSION PROBLEMS JUST BE FOR THE WARRANTY EXPIRED (100,000 MILES), BUT WE WERE TOLD AT THE DEALER THAT THE WARRANTY DID NOT COVER THE POWER TRAIN SYSTEM. SO WE PAID TO HAVE SOME WORK DONE. BUT JUST TODAY WE WOKE UP AND WENT OUT TO USE THE VEHICLE, AND IT WILL NOT GO IN GEAR, WILL NOT IN NEUTRAL SO WE CAN MOVE IT OR PUSH IT. IT'S JUST LOCKED UP, (FLUID LEAVES ARE OK) IF THIS WERE TO HAPPEN TO ANY ONE WITH THIS KIND OF VEHICLE IN TRAFFIC IT COULD BE TRAFFIC PROBLEM. I DO KNOW OTHERS WHO OWN THIS KIND OF VEHICLE AND DO NOT HAVE ANY PROBLEMS, BUT I ALSO KNOW OF ONE INDIVIDUAL THAT HAS HAD TRANSMISSION PROBLEMS WITH THEIRS. SO I'M JUST CONCERNED ON IF I AM THE ONLY PERSON WITH THIS PROBLEM OR IF THEIR ARE OTHERS, AND WHY IF THEY OFFER A 100,000 MI. WARRANTY DOSE IT NOT COVER THE DRIVE TRAIN? THIS DOSE NOT MAKE SENSE TO ME. ONE VERY UNHAPPY VEHICLE OWNER. P.S. THIS VEHICLE IS REGISTERED TO MY WIFE, AND HER LLC. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173474November 14, 2006VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED, AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE ECU WAS REPLACED, AND THE FLOAT IN THE GAS TANK WAS REPLACED TWICE, BUT THE PROBLEM PERSISTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173071November 9, 2006EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING ANY SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THIS OCCURRED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED AN ELECTRICAL SENSOR FAILED AND NEEDED REPLACED. AFTER THE REPAIR, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171943October 26, 2006AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHEN MY WIFE SITS IN THE PASSENGER SEAT OF OUR 2007 HYUNDAI SONATA, SOMETIMES THE LIGHT ON THE DASH IS LIT, INDICATING THE CAR DOES NOT SENSE A PASSENGER IS SITTING THERE. IN THE EVENT OF A CRASH, THE AIRBAG WOULD NOT DEPLOY. THE DEALER REPLACED THE JELL PACK UNDER THE SEAT BUT THE PROBLEM IS CONTINUING. MY WIFE IS 5"7" AND WEIGHS 126 LBS. THE DEALER SAID TO BE CAREFUL ABOUT POSTURE. WE DROVE THE CAR TO PENNSYLVANIA AND BACK WITHOUT A PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171603October 23, 2006ELECTRICAL SYSTEM:STARTER ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. IT WAS MANEUVERED OFF THE ROAD AND TOWED TO THE DEALER WHO REPLACED THE CRANK SHAFT POSITION SENSOR. THERE WAS A NHTSA RECALL, # 03V030000, REGARDING THE ELECTRICAL SYSTEM; STARTER ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170350October 10, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 HYUNDAI SANTA FE WITH AN AUTOMATIC TRANSMISSION, STARTED TO SHIFT DIFFERENTLY. IT WOULD BUCK WHEN SHIFTING INTO A HIGHER GEAR, IF I ATTEMPTED TO GO UP A STEEP HILL, THE VEHICLE WOULD LOSE ALL POWER AND THE CHECK ENGINE LIGHT WOULD COME ON. I TOOK IT TO A DEALER, THEY REPLACED A SENSOR, SAID THE VEHICLE WOULD BE FINE. I DROVE IT HOME ONLY TO HAVE IT STILL SHIFT WITH A BUCK. I TOOK THE VEHICLE BACK TO THE DEALER ONLY TO BE TOLD, AFTER THEY KEPT IT OVERNIGHT, THAT IT WOULD NEED A $2800 TRANSMISSION REPLACEMENT. OF COURSE, BEING A SECOND OWNER, THE WARRANTY RAN OUT AT 60K.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169180September 25, 2006ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER DROPPED DOWN TO 0 MPH. THE SPEEDOMETER PICKED BACK UP BETWEEN 2-5 MINUTES. THE PROBLEM WAS GETTING PROGRESSIVELY WORSE. THE DEALERSHIP WAS AWARE OF THE PROBLEM. SOMETIMES THE PROBLEM OCCURRED 2-3 TIMES A DAY.*AK UPDATED 10/17/2006 - THIS PROBLEM HAS BEEN ONGOING SINCE THE VEHICLE WAS PURCHASED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168812September 21, 2006ENGINE AND ENGINE COOLING
WENT TO THE DEALER TO GET MY VEHICLE FIXED 4 TIMES AND GOT CHARGED FOR A TUNE UP THAT I DID NOT NEED. THE LAST AND 4TH TIME WHEN PICKING UP MY VEHICLE , THEY HAD THE PARTS OUT AFTER I HAD TOLD THEM 2 TIMES NOT TO WORK ON IT ANYMORE AND THEY TOOK IT APART ANYWAY. THEY TOLD ME I NEEDED TO TOW IT OUT OF THEIR SHOP . I TOLD THEM I WANTED THE CAR BACK JUST THE WAY I BROUGHT IT THERE . THEY GAVE MY A MUCH STRESSFUL HARD TIME FINALLY THEY PUT IT BACK AND I GOT IT BACK THE NEXT DAY IN WORST CONDITION. THERE IS A LOT MORE STORY BUT NOT ENOUGH LETTERS LEFT SO I WILL END IT HERE FOR NOW. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168872September 21, 2006AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS. THE FIRST TWO TIMES, THE DEALER COULD NOT FIND THE PROBLEM. THE OTHER THREE TIMES, THE DEALER REPLACED A WIRE UNDER THE PASSENGER SEAT, THE PASSENGER SEAT BELT HARNESS, AND A WIRE HARNESS CLIP. THE PROBLEM STILL OCCURRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168622September 19, 2006SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, A THUMPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE PROBLEM REOCCURRED ON FOUR OTHER OCCASIONS AND THE LOWER BALL JOINT WAS REPLACED EACH TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168177September 13, 2006VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE STOPPED AFTER APPLYING BRAKE PRESSURE, PLACING THE VEHICLE IN PARK, AND TURNING OFF THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM, BUT SUGGESTED THAT THE CONTACT SHOULD NOT USE FLOOR GEAR SHIFT OF THE AUTOMATIC TRANSMISSION AS THOUGH IT WERE A MANUAL TRANSMISSION WHILE DRIVING. THE MANUFACTURER WAS ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167120August 31, 2006STEERING
I HAD A PROBLEM FOR QUITE SOME TIME WITH HEARING A CLICKING SOUND WHEN I WOULD TURN MY STEERING WHEEL, BUT IT HAD RECENTLY GOT WORSE. ON AUGUST 9, 2006 I TOOK IT IN TO THE CAR DEALERSHIP WHERE I BOUGHT IT. I WAS SUPPOSE TO PICK MY SANTE FE UP ON AUGUST 11TH BUT WAS INFORMED THAT THEY WERE UNABLE TO FIND OUT WHAT WAS CAUSING THE PROBLEM. ONE WEEK LATER I STILL HAD NOT HEARD ANYTHING FROM THE DEALERSHIP SO I CALLED TO SEE WHAT THE PROBLEM WAS. AT THIS TIME THEY TOLD ME THAT THE PROBLEM WAS AN R&R MOTOR MOUNT ,SO THEY WOULD BE REPLACING IT, BUT THEY HAD TO WAIT FOR THE PART TO COME IN. ANOTHER WEEK PASSED AND I CALLED TO SEE IF MY SANTE FE WAS DONE. THEY TOLD ME THE MOTOR MOUNT HAD NOT CORRECTED THE PROBLEM AND THEY WOULD HAVE TO CALL IN A SPECIALTY TECHNICIAN. THE SPECIALTY TECHNICIAN COULD HEAR THE PROBLEM BUT COULD NOT FIGURE OUT WHERE IT WAS COMING FROM. THE DEALERSHIP THEN TOLD ME I SHOULD JUST COME AND GET MY SANTE FE AND WAIT UNTIL IT GOT WORSE AND THEN MAYBE THEY COULD FIGURE OUT WHERE THE SOUND WAS COMING FROM. I TOLD THEM I WAS CONCERNED THAT IT COULD CAUSE ME TO HAVE AN ACCIDENT, THEY ASSURED ME THIS WOULD NOT HAPPEN, BUT WHEN I ASKED HOW THEY COULD BE SURE IF THEY DID NOT KNOW WHAT WAS CAUSING THE PROBLEM THEY TOLD ME TO CALL THE MANUFACTURE AND SEE WHAT THEY SUGGESTED. I CONTACTED THE MANUFACTURE AND THEY TOLD ME THEY WOULD HELP US FIND THE PROBLEM. THREE DAYS LATER I GOT A CALL FROM THE MANUFACTURE AND THEY TOLD ME THEY HAD DONE EVERYTHING THEY KNEW TO DO AND I NEEDED TO GO AND GET MY SANTE FE AND WAIT UNTIL THE PROBLEM GOT WORSE SO THEY COULD PINPOINT WHERE THE PROBLEM WAS COMING FROM. AGAIN I VOICED MY CONCERN ABOUT MY SAFETY. THE MANUFACTURE ASSURED ME IT WAS SAFE TO DRIVE, BUT I HAVE MY DOUBTS IF NO ONE CAN FIGURE OUT WHAT IS CAUSING THE CLICKING SOUND. ON AUGUST 29 I WENT TO THE DEALERSHIP AND PICKED UP MY SANTE FE, THEY TOLD ME IF IT GOT WORSE TO BRING IT BACK IN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167140August 31, 2006EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED BOTH HEADLIGHTS WERE EXTREMELY CLOUDY MAKING VISIBILITY VERY LIMITED. THE DEALERSHIP WAS MADE AWARE OF THE PROBLEM. UPDATED 10/25/2006 - THE DEALER SAID THEY COULD BUFF THE INSIDE OF BOTH HEADLIGHTS, AT COST TO THE CONSUMER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166096August 21, 2006VEHICLE SPEED CONTROL
LAST WEEK, MY HUSBAND WAS SLOWLY PULLING OUT OF A PARKING LOT AND WAS APPLYING THE BRAKES AS A GROUP OF PEOPLE PASSED IN FRONT OF HIM. THE VEHICLE SPONTANEOUSLY LURCHED FORWARD AND REVVED TO 4-5,000 RPM. MY HUSBAND WAS STANDING ON THE BRAKES BUT THE VEHICLE CONTINUED TO MOVE FORWARD; THE PASSENGER TURNED THE CAR OFF AT WHICH POINT THE VEHICLE STOPPED GOING FORWARD--THE PEOPLE IN FRONT OF THE VEHICLE BARELY ESCAPED BEING RUN OVER BY OUR SANTA FE. NEEDLESS TO SAY, THIS IS AN UNSAFE VEHICLE FOR ALL INVOLVED--DRIVER, PASSENGERS, OTHER CARS, PEDESTRIANS, ETC. WE WERE 100 MILES AWAY FROM HOME ON VACATION AND HAD THE CAR TOWED TO THE LOCAL DEALERSHIP WHERE WE BOUGHT THE VEHICLE. THAT DEALERSHIP (PORTER CHEVROLET/HYUNDAI, NEWARK, DELAWARE) HAS HAD THE VEHICLE FOR OVER A WEEK AND IS TELLING US THAT NO CODES ARE APPEARING AND THEY CAN DO NOTHING TO FURTHER INVESTIGATE AND/OR CORRECT THE PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166021August 19, 2006ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, VEHICLE SPEED CONTROL:LINKAGES, POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUSPENSION /CHECK ENGINE LIGHT /LOWER BALL JOINT: DEALER REPLACE @54,353 MILES, LOWER ARM IN 2004 AND 8/2006 REPLACEMENT IS NEEDED I HAVE TAKEN MY 2001 SANTA FE TO DEALER 8 PLUS TIMES FOR CHECK ENGINE LIGHT AND WAS TOLD FOUND TETHER ON GAS CAP NOT LETTING CAP CLOSE TIGHT ENOUGH /MOVED TETHER AND RAN EVAP TEST AND CHECK OUT OK . I WAS TOLD CAP LOOSE 8 PLUS TIMES THIS PROBLEM IS ON GOING. RETURN TO DEALER FOR JERK TRANSMISSION ISSUES I HAVE TO PUSH THE ACCELERATOR PEDAL TO THE FLOOR AND IT TAKES OFF SLOW AND ONCE GETS POWER THE CAR JERKS STARTS AS IF THE GEARS OR NOT SWITCHING OVER. DEALER SAID DO THE PRESSURE IN GAS CAP AND GAS CAP NOT CLOSED TIGHT ENOUGH EVAL TEST WAS DONE. BACK AT DEALER AFTER ROAD TRIP MY CAR WAS RUNNING AFTER BEGIN PARKED WITH A/C RUNNING AND I TURN CAR OFF AND CAR WOULD NOT START THOUGHT MAY BATTERY CHECK AND NO WATER WAS IN BATTERY I PUT WATER IN BATTERY AND LET CAR SIT FOR ABOUT HOUR AND CAR RESTARTED BACK AT DEALER EXPLAIN THIS ISSUE MY BATTERY WAS REPLACE I WAS TOLD FACTORY BATTERY WASN'T STRONG ENOUGH WAS FOR SANTA FE THIS IS 3RD BATTERY WITH IN FIVE YEARS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10165756August 17, 2006POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH ON MY 2003 HYUNDAI SANTA FE (58,000 MILES)WENT OUT ON THE NJ TURNPIKE AT THE START OF A WEEK LONG FAMILY VACATION. MAXON HYUNDAI IN UNION, NJ CLAIMED THAT MY DRIVING HAD BURNED THE CLUTCH OUT (I HAVE BEEN DRIVING STICK FOR 12 YEARS AND MY PREVIOUS CAR- A SATURN- HAD OVER 100,000 MILES ON IT AND THE ORIGINAL CLUTCH WHEN I SOLD IT) AND WHEN THE CLUTCH WENT IT DAMAGED THE FLY WHEEL. THEY CLAIMED THAT THE FLY WHEEL, THOUGH PART OF THE POWER TRAIN SUPPOSEDLY COVERED UNDER THEIR WARRANTY, WAS NOT COVERED SINCE IT WAS MY FAULT THAT IT WAS DAMAGED. THEY FURTHER INDICATED THAT REPLACING THE CLUTCH AND PUTTING THE OLD FLY WHEEL ON WOULD JUST CAUSE ME TO BURN OUT ANOTHER CLUTCH LEADING ME TO BELIEVE THAT THE FLY WHEEL IS WHAT CAUSED THE CLUTCH TO GO IN THE FIRST PLACE. ANYWAY, I DID PAY FOR THE CLUTCH TO BE REPLACED BUT NOT THE FLYWHEEL AND THEN I TRADED IT IN ON A NEW SATURN VUE. I WAS OUTRAGED AT THE WAY I WAS TREATED BY BOTH THE DEALER AND BY HYUNDAI CORPORATE WHEN I CALLED THEM. I WOULD REALLY APPRECIATE ANY ADVICE YOU COULD GIVE ME AS I GOT A WHOLE $4,500 FOR THE VEHICLE THAT I PAID $17,000 FOR JUST 3 YEARS AGO AND THIS WAS AFTER I HAD TO PAY A REPAIR BILL OF $1600 AND PAY $500 FOR A RENTAL CAR SO THAT OUR VACATION WAS NOT RUINED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10165296August 12, 2006ENGINE AND ENGINE COOLING
ALLSTATE FOUND THAT THERE WAS 1) WATER PUMP FAILURE 2) SOME FORM OF DRIVE BELT FAILURE, AND 3) THE INTERFERENCE ENGINE HAD PARTS COLLIDE WITHIN THE ENGINE LEADING TO A FIRE. THIS OCCURRED AS MY PREGNANT WIFE WAS DRIVING DOWN THE ROAD. HYUNDAI IS CURRENTLY NEGOTIATING WITH ME TO REIMBURSE ME FOR THE TOTAL LOSS. OF COURSE, THEY ARE NOT OFFERING ME WHAT I LOST ON THE INVESTMENT AT THIS POINT. THE DEALERSHIP WAS FOUND TO NOT BE LIABLE BY THE BBB; THEREFORE I AM COMMUNICATING DIRECTLY WITH REPRESENTATIVES AT HYUNDAI MOTOR CO. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE, AND I AM CURIOUS ABOUT WHETHER WE ARE THE ONLY FAMILY THAT THIS HAS HAPPENED TO. I CAN PROVIDE YOU WITH THE 12 PAGE INSURANCE COMPANY REPORT; I LACK ANY KNOWLEDGE OF ENGINES AND HOW THEY WORK, BUT IT APPEARS TO ME THAT THIS IS AN EXTREME DANGER TO CONSUMERS. I BELIEVE THIS SHOULD BE INVESTIGATED FURTHER. SINCE HYUNDAI IS WILLING TO SETTLE WITH ME, IT CAN ONLY BE RECOGNIZED THAT THEY KNOW THIS PRODUCT WAS UNSAFE. I HAVE FILED A COMPLAINT WITH THE NHTSA AND NUMEROUS OTHER SITES. IN FACT, I HAVE CREATED MY OWN BLOG: WWW.FLAMINGHYUNDAI.BLOGSPOT.COM, WHICH HAS LINKS TO 5 OTHER BLOG PAGES DESCRIBING MY STORY. WHAT IS SO CRAZY ABOUT ALL OF THIS IS YOU CAN FIND 50 STUPID & PETTY THINGS RECALLED AT WALMART EVERYDAY, BUT A VEHICLE CATCHES FIRE AND YOUR TOLD "IT'S AN ACT OF GOD." PLEASE FEEL FREE TO CONTACT ME AT ANYTIME; I WELCOME YOUR RESPONSE. THANK YOU. *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10165272August 11, 2006FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I AM EXPERIENCING A PROBLEM THAT THREATENS MY SAFETY EVERY TIME I DRIVE THE VEHICLE. THE PROBLEM HAS TO DO WITH DELAYED ACCELERATION WHEN APPLYING THE GAS PEDAL, WHICH CAUSES FEAR WHEN ENTERING TRAFFIC OR MAKING A TURN AS OPPOSING TRAFFIC APPROACHES. THE DELAYED ACCELERATION IS THEN FOLLOWED BY A LUNGING ACCELERATION WHICH REDUCES THE FEELING OF CONTROL OVER THE VEHICLE. I WENT BACK TO THE DEALER IN ELGIN, IL A FEW DAYS AFTER PURCHASING THE VEHICLE, BUT THEY BRUSHED IT OFF AS A COMMON CHARACTERISTIC OF HYUNDAI VEHICLES WITH THE 3.5 LITER ENGINE. THEY CLAIMED THAT AFTER SOME TIME THE VEHICLE WOULD ''ADJUST'' TO MY DRIVING HABITS AND THE SYMPTOMS WOULD GO AWAY. AFTER DRIVING THE VEHICLE FOR A MONTH, I MADE AN APPOINTMENT FOR SERVICE TO HAVE THEM CHECK THE VEHICLE OVER. THE PROBLEMS THAT I HAD DESCRIBED PREVIOUSLY HAD NOT SUBSIDED AT ALL. THE SERVICE MANAGER AND I TOOK A RIDE AND HE ACKNOWLEDGED THE SYMPTOMS AS THEY OCCURRED AND TOLD ME THEY WOULD DO A VERY THOROUGH CHECK OF THE VEHICLE. WHEN I PICKED UP THE VEHICLE, THE SERVICE MANAGER TOLD ME THAT THEY COULD FIND NOTHING OUT OF THE ORDINARY WITH THE VEHICLE. AFTER DRIVING THE VEHICLE FOR ABOUT FOUR MONTHS, I RECEIVED A CALL FROM THE DEALERSHIP'S NEW SERVICE MANAGER AND FROM A SALES PERSON WHO REPLACED THE SALES PERSON THAT I HAD BOUGHT THE VEHCLE FROM (HE WAS FIRED). I TOLD THEM ABOUT THE PROBLEMS WITH THE VEHICLE, AND THEY HAD ME BRING IT IN. THE COMPUTER THAT CONTROLS THE ACCELERATION WAS SWAPPED WITH ONE FROM ANOTHER VEHICLE. THE PROBLEM LESSENED IN SEVERITY, BUT CONTINUED TO BE QUITE NOTICEABLE. I NEVER DID GET A RESPONSE FROM HYUNDAI CORPORATION TO A MARCH 17, 2006 LETTER COMPLAINING ABOUT THE PROBLEMS. TO THIS DAY, THE ACCELERATION WAS STILL ERRATIC AND MAKES ME VERY UNCOMFORTABLE WHEN ACCELERATING FROM A STOP OR EVEN WHEN ACCELERATING ON THE EXPRESSWAY.THE DEALER SERVICE DEPARTMENT SAYS THERE IS NOTHING MORE THEY CAN DO, BECAUSE NO OFFICIAL RECALL HAS BEEN ISSUED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10164780July 31, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2005 HYUNDAI SANTA FE RESURFACED ROTORS, VIBRATING STEERING WHEEL AND BRAKE PEDAL. *KB THE LEFT FRONT SPEAKER MADE A NOISE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163892July 30, 2006SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
PURCHASED "NEW" IT TOOK OVER SIX HOURS TO DELIVER THE VEHICLE ON SITE. 1.)THE "SECURITY SYSTEM FAILED RETURNED TO JIM ELLIS; "NO CORRECTION" TO DATE. 2.)SEVERAL OTHER DEFECTS EXISTED: BATTERY FAILED LEAVING ME STRANDED AT LEAST TWICE, BRAKES WARE QUICKLY AND REPEATEDLY REQUIRE REPAIRS, HEATED SEATS ON AT "ALL" TIMES, THE TEMPERATURE REMAINS ON "CELSIUS" RATHER THAN ON THAN "FEREINHEIGHT" TEMPERATURES, CLOCK WON'T SET TO CURRENT MONTH,DATE, YEAR. 3.)THE 10 YEAR;100 MILE WARRANTY IS DISREGARDED/MINIMIZED; FROM 24,000 MILES. 4.) WHILE IN FOR DEFECT REVIEW; THE CAR HAS BEEN RETURNED TO ME FROM 2 DEALERSHIPS WITH "DINGS" UP AND DOWN THE SIDE; DENTS ON CORNERS(PHYSICAL DAMAGE). IN ADDITION REPAIRS WEREN'T MADE AND MANAGERS LOOKED THE "OTHER WAY" AND FAILED TO RETURN CALLS OR RESPOND TO LETTERS. ALSO THE "CHECK ENGINE" LIGHT BECAME A NEW ISSUE AND DEFECT INITIATED THE EVENING THE VEHICLE WAS RETURNED HOME. WAS TOLD TO ANTICIPATE ENGINE TROUBLE TO BE INITIATED IN THE NEAR FUTURE DESPITE THE OIL CHANGE DATE BEING WITHIN LIMITS. WAS TOLD THAT EXCESSIVE OIL EXISTED AND BLAMED ME. THEN DEMANDED I PAY SEVERAL HUNDRED DOLLARS "BEFORE" THEY'D RELEASE CAR TO ME.(NEEDED FOR WORK). MGRS WERE DEFENSIVE AND SHUT DOWN REGARDING INFORMATION. 5.)THE "RECALLS" AREN'T RECOGNIZED OR CORRECTED ON 1ST,2ND, OR 3RD REQUEST-I'M TOLD BY THE DEALERSHIP THEY DON'T HAVE THE COMPUTER TO DO IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0