Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10203556September 20, 2007
ELECTRICAL SYSTEM
OUR 2003 HYUNDAI SANTA FE HAS HAD OVER 25 INSTANCES OF ENGINE STALLING AND POWER LOSS. WE HAVE THE DOCUMENTATION THAT IT WAS BROUGHT IT TO THE ATTENTION OF A HYUNDAI DEALERSHIP 4 TIMES AND OVER A 50,000 MILES AND A 2-1/2 YEAR SPAN. EACH TIME IT IS TAKEN IN, THE DEALER CANNOT RESOLVE IT AS THEY STATE THEY REQUIRE AN ERROR CODE OR FIRST HAND EXPERIENCE TO BEGIN TO TROUBLESHOOT. I HAVE CONTACTED HUNDAI AMERICA AND AM IN THE PROCESS OF FAXING OVER ALL DOCUMENTATION AND NHTSA COMPLAINTS THAT MIRROR THE PROBLEM WE ARE HAVING. THIS IS BECOMING AN ENORMOUS SAFETY HAZARD AND I WOULD LIKE TO HAVE NHTSA TO INVESTIGATE HYUNDAI ON THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203475September 19, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING BETWEEN 5 AND 60 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATING INTERMITTENTLY. THE DEALER INSPECTED THE VEHICLE APPROXIMATELY FIVE TIMES AND IS UNABLE TO DETERMINE THE CAUSE OF FAILURE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 1,000. THE CONSUMER STATED THE PASSENGER SEAT WAS REPLACED IN JULY 2007, HOWEVER THERE WAS STILL NO CHANGE IN OPERATION. UPDATED 10/24/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203826September 18, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2003 SANTA FE BRAKES NOT INCLUDED IN THE WARRANTY. CUSTOMER STATES THAT THE MANUFACTURER TELLS HIM THAT BRAKE REPAIR OR REPLACEMENT IS NOT INCLUDED IN THE WARRANTY. *KB THE CONSUMER STATED ONE OF THE BRAKE PADS SEPARATED ALONG THE BONDING BETWEEN THE BRAKE PAD SURFACE AND THE STEEL BACKING PLATE. OF THE 4 BRAKE PADS, 3 WERE SLIGHTLY WORN. THE DEALER INFORMED THE CONSUMER THE PADS HAD WORN OUT, HOWEVER THE CONSUMER DISPUTED THE CLAIM AND STATED IT WAS A FAILED COMPONENT NOT DUE TO NORMAL WEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202451September 10, 2007
INTERIOR LIGHTING
NO FRONT DOME LIGHT, WITHOUT MANUAL ACTIVATION. WHAT DOES EXIST IS BARELY ADEQUATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202288September 9, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
UPON RETURN FROM VACATION, POWER STEERING WAS MOANING, LOSS OF FLUID FROM UNDER FRONT OF VEHICLE. EXAMINATION REVEALED LOSS DUE TO FLUID COOLER LINE BENEATH RADIATOR. FLUID WAS LEAKING ONTO THE CATALYTIC CONVERTER INCHES TO THE REAR OF THE LINE. EXAMINATION REVEALED BLACK STAINING ON SURFACE OF CONVERTER DUE TO SKIN TEMPERATURE OF APPROXIMATELY 1200 DEG. FIX WAS TO REPLACE COOLER LINE. THIS IS POTENTIAL CAUSE OF LOSS OF STEERING CONTROL AND/OR VEHICULAR FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202314September 9, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY:BUMPERS
PURCHASED A NEW 2002 HYUNDAI SANTA FE 11/2001 WITH 11 MILES ON IT. IN 3/2007, THE RADIATOR NEEDED TO BE REPLACED. IN REPLACING IT, 2 MAJOR SAFETY DEFECTS WERE DISCOVERED - NO SAFETY/PROTECTIVE FOAM IN THE FRONT BUMPER AND THE SAFETY/CRASH BAR WAS BENT - I WAS TOLD THAT THE CAR MUST HAD BEEN IN A MAJOR ACCIDENT. I TOOK THE CAR BACK TO THE ORIGINAL DEALER AND THEY ACCEPTED NO RESPONSIBILITY - THEY SAID I MUST HAVE DONE IT. I HAVE HAD NO ACCIDENTS OR TICKETS AND MY DRIVING RECORD PROVES THAT. I PURCHASED A VEHICLE HISTORY REPORT, WHICH SHOWED NO ACCIDENT HISTORY. THE ONLY CONCLUSION IS THAT THE DEFECTS WERE PRESENT AT THE TIME OF SALE. THE CAR SLIPPED THROUGH THE CRACKS OF THE SAFETY INSPECTIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200599August 23, 2007
AIR BAGS:FRONTAL
PURCHASED A 2007 HYUNDAI SANTA FE IN FEB/07. THE PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY TURNS ON (AIRBAG IS INACTIVATED) AND OFF (NO LIGHT MEANS AIRBAG ACTIVATED) WHEN MY 5'6" 120LBS WIFE SITS IN THE SEAT. ALL POSITIONAL SUGGESTIONS IN THE MANUAL (SITTING STRAIGHT UP, FEET FLAT ON THE FLOOR, ETC) HAVE BEEN ADHERED TO WITH THE SAME INTERMITTENT RESULT. I WOULD HAZARD A GUESS AND SAY THAT THE PASSENGER AIRBAG IS OFF 75% OF THE TIME WHEN SHE SITS IN THE SEAT. THE ONLY SUGGESTION WE HAVE RECEIVED FROM THE DEALERSHIP IS TO SIT IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200509August 22, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT BELT STUCK IN BUCKLED POSITION. DEALER WILL NOT REPAIR SEAT BELT. CAR IS A 2004 HYUNDAI SANTA FE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200245August 21, 2007
AIR BAGS
AIR BAG LIGHT CONTINUALLY COMES ON, DEALER MUST MAKE REPAIRS. WHEN LIGHT IS ON, AIR BAGS DO NOT FUNCTION. THE FIRST TIME THIS HAPPENED, THE SERVICE MANAGER STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200147August 20, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN HE DEPRESSED THE ACCELERATOR PEDAL. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 46,278 AND CURRENT MILEAGE WAS 46,375.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199900August 17, 2007
ELECTRICAL SYSTEM
OUR 2003 SANTE FE WILL SHUT OFF WHILE DRIVING DOWN INTERSTATE WITH NO WARNING AT ALL. THE TACH DROPS TO ZERO THEN THE VEHICLE WILL RESTART AND CONTINUE GOING. THE VEHICLE ALSO BUCKS WHILE DRIVING AT TIMES AND THE TRANSMISSION SHIFT HARD WHEN PUTTING IN REVERSE AT TIMES. VEHICLE HAS BEEN SENT TO DEALERSHIP SEVERAL TIMES WITH MULTIPLE ISSUES. DEALERSHIP THINKS ITS A ELECTRICAL PROBLEM BUT STATES VEHICLE WILL HAVE TO BE TAKEN TO DIFFERENT DEALERSHIP AND WE WOULD BE RESPONSIBLE FOR A RENTAL CAR AND THE REPAIR BILL. WE PURCHASED THE CAR IN NOVEMBER OF 2006 AND WITHIN 45 DAYS OF THE PURCHASE WE STARTED TO HAVE PROBLEMS WITH THE VEHICLE. SANTE FE HAD 54,000 MILES WHEN THE FIRST PROBLEM STARTED AND NOW HAS 64,000 WHICH THEY STATE THE VEHICLE IS OUT OF WARRANTY BECAUSE WE ARE THE SECOND OWNERS. NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE. THE VEHICLE IS NOT SAFE TO BE DRIVEN ON HIGHWAYS BECAUSE OF THE SHUTTING OFF AND BUCKING INCIDENT'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199385August 13, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL FAILED TO DISENGAGE WHEN BRAKES APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198896August 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER SHUT OFF. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 39,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198439August 3, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE STATED THAT THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED THREE TIMES. THE DEALER CLEARED THE CODES FOR THE AIR BAG AND REPLACED THE PASSENGER SIDE FRONT SEAT TWICE. THE AIR BAG MODULE WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197662July 27, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED AT 65,000 MILES. WHILE DRIVING 10 MPH, SHE HEARD A KNOCKING AND RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. WHEN THE CONTACT TOOK THE VEHICLE IN FOR A WHEEL ALIGNMENT, SHE WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED AGAIN. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198058July 25, 2007
AIR BAGS
2004 HYUNDAI SANTA FE WITH AIR BAG SAFETY CONCERNS CUSTOMER STATES THAT THE REPAIR OF THE AIR BAG WARNING LIGHT IS ON**CC THE CONSUMER STATED THAT A SAFETY DEVICE SHOULD LAST LONGER THAN 69,000 AND HE SHOULD NOT HAVE TO BARE THE RESPONSIBILITY OF PAYING FOR THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197266July 23, 2007
SUSPENSION:REAR
I WAS DRIVING MY 2001 HYUNDAI SANTE FE EASTBOUND ON INTERSTATE 275 IN WILDER KENTUCKY AT APPROXIMATELY 65 MILES PER HOUR AT APPROXIMATELY 10PM , WHEN I HEARD A POPPING SOUND AND SUDDENLY LOST CONTROL OF THE VEHICLE. MY WIFE AND TWO CHILDREN AGES 8 AND 11 WERE IN OUR SUV WITH ME. THE CAR SWERVED OVER THREE LANES OF TRAFFIC AND THE MEDIAN STRIP VEERING WILDLY FROM LANE TO LANE. THE VEHICLE ALMOST TIPPED OVER SEVERAL TIMES. FORTUNATELY, NO OTHER CARS WERE NEARBY AND I WAS ABLE TO BRING THE VEHICLE UNDER CONTROL. THE CAR WAS TOWED TO THE NEWPORT FIRESTONE STORE ON CAROTHERS ROAD. 859-491-1400. THE WHEEL WAS TURNED OUT APPROXIMATELY 10 DEGREES. THE SHOP FOUND THAT THE SUSPENSION TRAILING ARM HAD RUSTED THROUGH AND HAD ALMOST COMPLETELY SEPARATED INTO TWO PIECES. WE COULD EASILY HAVE BEEN KILLED OR SERIOUSLY INJURED. I SAVED THE PART. THE WHEEL WAS LITERALLY HANGING ON BY A THREAD. THE REPAIRS COSTS APPROXIMATELY $800. I CALLED HYUNDAI CUSTOMER SERVICE AND THEY WERE COMPLETELY UNRESPONSIVE. THIS IS NOT WHAT A CONSUMER WOULD EXPECT FROM A SIX YEAR OLD VEHICLE. I AM CONCERNED THAT OTHER CARS OUT THERE ARE TICKING TIME BOMBS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196685July 18, 2007
TIRES:BEAD, SUSPENSION
I HAVE HAD A SQUEAKING NOISE IN THE TIRES FOR SEVERAL MONTHS. I CONTINUED TO TAKE IT TO HYUNDAI AND THEY TOLD ME THAT THE TIRE NEEDED TO BE REPLACED AND CHARGED ME. THE SQUEAKING NOISE WAS STILL ON THE DRIVER'S SIDE, SO I TOOK IT BACK AND THEY REPLACED 2 WHEEL BEARINGS, ONE IN THE FRONT AND ONE IN THE BACK. MOST PEOPLE KNOW THAT ONCE CHANGING ONE YOU COULD CHANGE ALL THE OTHER ON THE SAME SIDE . THEY REFUSED. I HEARD A SQUEAKING NOISE NOW MORE THAN EVER, AND THEY CLAIMED THEY COULD NOT HEAR IT. THE LONGER YOU DRIVE THE VEHICLE THE LOUDER IT GOT. THIS WAS REALLY COSTING ME MY TIME , AND HYUNDAI DEALERS DID NOT CARE ABOUT A NOISE WAS GETTING LOUDER. THEY WILL NOT EVEN GO OVER MY VEHICLE ANYMORE WHEN I BROUGHT IT IN. THEY JUST STATED WELL WE DID NOT KNOW WHAT IT WAS. . I HAVE TAKE THE VEHICLE TO TWO DIFFERENT DEALERS, AND NEITHER ONE OF THEM TOOK THE TIME. ALL THEY WANTED WAS MORE MONEY FOR STUFF THAT DID NOT NEED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195526July 7, 2007
SERVICE BRAKES, HYDRAULIC
GRINDING AND OTHER ODD NOISES WHEN BRAKING IN MY 2002 SANTE FE. PURCHASED THE CAR NEW AND I HAVE REPLACED THE HYDRAULIC BRAKES ONCE A YEAR SINCE I PURCHASED IT. I HAVE COMPLAINED TO TWO DIFFERENT HYUNDAI DEALERSHIPS AND TO HYDUNDAI MOTOR CORPORATION. ITSELF AND WAS TOLD THAT I MUST BE A BRAKE RIDER AND CITY DRIVER. EITHER OF THESE IS TRUE. I HAVE NEVER HAD TO REPLACE BRAKES EVERY 8-10,000 MILES ON ANY CAR I HAVE EVER OWNED. I WAS TOLD A COMPLETE, FULL BRAKE JOB MUST BE DONE EACH TIME BECAUSE THE ROTORS ARE SO THIN THAT THERE IS LITTLE MARGIN FOR ERROR OF OVER RESURFACING. THIS COULD CAUSE A VERY SERIOUS SITUATION. I WAS TOLD BY ONE SERVICE MANAGER FROM ONE HYUNDAI DEALERSHIP THAT HE WOULD NEVER ALLOW HIS WIFE AND CHILDREN IN THIS PARTICULAR CAR WITH TURNED DOWN ROTORS AND THAT HE WOULD RATHER LAY OUT THE HUNDREDS OF DOLLARS ON CONSTANTLY REPLACING THE FRONT BRAKES FOR PIECE OF MIND. I WAS SPOKEN TO LIKE I WAS AN IDIOT BY HYUNDAI CUSTOMER SERVICE LINE WHEN I COMPLAINED AND MY CONCERNS OF AN INFERIOR BRAKING SYSTEM WERE IGNORED. I HAVE JUST HAD MY FIFTH SET OF FRONT BRAKES PUT ON THE CAR AND WAS ACTUALLY TOLD BY A NEW SERVICE MANAGER THAT BETWEEN HIM AND I, THAT THE BRAKE PADS WERE MADE FOR A SMALL VEHICLE NOT AN SUV OF THIS SIZE, AND THAT THIS CAR WAS KNOWN FOR BRAKE PROBLEMS. THIS ONLY CONFIRMED WHAT I TRIED TO EXPLAIN TO HYUNDAI AS WAS ALSO TOLD TO ME BY TWO OTHER PRIVATE PARTY REPAIR CENTERS. I NOW REFUSE TO ALLOW HYUNDAI TO CHARGE ME ALMOST DOUBLE THE PRICE TO REPLACE THEIR INFERIOR, CHEAP BRAKING SYSTEM. THEY APPARENTLY PUT CHEAP, HORRIBLE WEAR AND TEAR PARTS IN THEIR CAR, SO YOU WILL NEED TO REPLACE THEM VERY REGULARLY. RESULTING IN THEM MAKING A BUNDLE AND THEN SOME BACK ON THEIR OH SO GREAT BUMPER TO BUMPER WARRANTY. I ACTUALLY SAW THEIR BRAKE PAD AND IT IS SMALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195530July 7, 2007
ELECTRICAL SYSTEM
I OWN A 2003 HYUNDAI SANTA FE AND HAVE EXPERIENCED MULTIPLE INSTANCES WHERE THE ENGINE STALLS WHILE I AM DRIVING, BUT WILL COME BACK ON AFTER A SHORT PERIOD OF TIME. WE HAVE RETURNED THE CAR TO THE DEALER THREE TIMES AND THEY SAID THEY COULD NOT FIND NOTHING WRONG, AND WOULD HAVE TO SEE THE INCIDENT IN THE PROCESS OF HAPPENING BEFORE THEY COULD MAKE A DEFINITE DIAGNOSIS. TODAY WHILE DRIVING TO WORK MY HUSBAND HEARD ON THE RADIO THAT CHRYSLER AND JEEP VEHICLES WERE JUST RECALLED FOR THIS SAME PROBLEM! I REALLY WOULD APPRECIATE ANY HELP IN GETTING MY HYUNDAI DEALER TO SEE THAT THIS SAME PROBLEM IS HAPPENING TO MY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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