Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10163815July 28, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE BRAKES FAILED WHILE PARKING WHICH CAUSED THE VEHICLE TO HIT A BUILDING. THE VEHICLE WAS TRAVELING 2-3 MPH. THERE WAS DAMAGE DONE TO THE FRONT END OF THE VEHICLE. WHILE DRIVING TO THE DEALERSHIP, THE BRAKES FAILED AGAIN. WHILE THE VEHICLE WAS AT THE DEALERSHIP, THEY COULD NOT DUPLICATE THE BRAKE PROBLEM. AFTER LEAVING THE DEALERSHIP, THE BRAKES FAILED AGAIN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164740July 25, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:DELIVERY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2005 HYUNDAI SANTA FE BRAKE PEDAL AND STEERING WHEEL VIBRATED. ROTORS HAD ALREADY BEEN RESURFACED. *KB THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE CANISTER PURGE VALVE. THE LEFT SPEAKER WAS MAKING AN NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162582July 17, 2006
AIR BAGS
DRIVING ON A DIRT ROAD, VEHICLE STARTED TO WOBBLE, VEHICLE SWERVED TO THE LEFT AND WENT OVER DITCH, ROLLED AND HIT TREE. PASSENGER WAS THROWN FROM VEHICLE. DRIVER SUSTAINED SPINAL CORD INJURY. VEHICLE HAD FRONT END, RIGHT SIDE, AND TOP DAMAGE. NO AIRBAGS DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10162213July 12, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THERE HAS BEEN A CONTINUOUS HESITATION AND SURGING OF THE VEHICLE, AS WELL AS, EXTREMELY POOR GAS MILEAGE. THE VEHICLE WAS INSPECTED BY A SERVICE DEALER, THE HESITATION AND SURGE COULD NOT BE RECREATED AND NO PROBLEM WAS DIAGNOSED. WHEN INSPECTED AGAIN BY THE SAME SERVICE DEALER, A DETACHED CABLE WAS FOUND UNDER THE VEHICLE. THERE WAS ALSO A SPRING UNDER THE ACCELERATOR PEDAL FOUND TO BE DISCONNECTED. ONCE THE ITEMS WERE REPAIRED, THE MILEAGE IMPROVED, BUT THE HESITATION AND SURGING CONTINUED. AN INDEPENDENT MECHANIC TEST DROVE THE VEHICLE AND CONFIRMED THERE WAS IN FACT A HESITATION AND A SURGING. ON THE NEXT VISIT TO THE SERVICE DEALER, A KNOCK SENSOR WAS REPLACED. THE MANUFACTURER WAS ALERTED WHO RECOMMENDED THE CONTACT TRY ANOTHER SERVICE DEALER. UPON INSPECTION BY ANOTHER SERVICE DEALER, THE KNOCK SENSOR WAS OBSERVE TO BE LOOSE AND IT WAS CRIMPED TO TIGHTEN IT. HOWEVER, THE HESITATION AND SURGING CONTINUED. THE CONSUMER STATED THE VEHICLE HAS STALLED ON SEVERAL OCCASIONS. UPDATED 08/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161861July 7, 2006
SEAT BELTS:REAR/OTHER
MY DAUGHTER CALLED OUT "HELP, MOMMY! I'M STUCK!" I LOOKED IN THE REAR-VIEW MIRROR TO FIND THE SHOULDER-BELT OF MY VEHICLE WAS WRAPPED AROUND HER NECK. I THOUGHT IT WAS ONLY PULLED TO THE SIDE OF HER HEAD SO I ASKED HER TO DUCK HER HEAD OUT. SHE SAID "I CAN'T, I'M STUCK!" I PULLED TO THE SIDE OF THE ROAD. WHEN I GOT TO HER, HER FACE WAS GETTING RED. I DUCKED HER HEAD UNDER THE BELT. TO MY HORROR, THE BELT WAS WRAPPED AROUND HER NECK AGAIN. THANKFULLY SHE COULD CALL TO ME. THIS COULD HAVE BEEN A TERRIBLE TRAGEDY. THE LOCKING MECHANISMS ON THE SHOULDER-BELTS THAT ARE SUPPOSED TO ACTIVATE WHEN YOU FULLY RETRACT THE BELT TO INSTALL A CHILD SAFETY SEAT ARE BROKEN. I HAVE BEEN THROUGH THREE DEFECTIVE MECHANISMS SO FAR. WHEN I FIRST INSTALLED THE SEAT, THE MECHANISM WORKED. AFTER NEEDING TO REMOVE THE SEAT AT ONE POINT AND DISENGAGING THE MECHANISM, IT QUIT WORKING. IT NEVER LOCKED AGAIN. SO, I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THE PROBLEM FIXED, AS MY VEHICLE WAS STILL UNDER WARRANTY. IN THE MEANTIME, I MOVED HER SEAT TO THE OTHER SIDE OF THE VEHICLE. SAME PROBLEM. THE LOCKING MECHANISM OF THE BELT WORKED, UNTIL I HAD TO DISENGAGE IT. THEN THAT SIDE BROKE. MY VEHICLE WAS NO LONGER UNDER THE BUMPER TO BUMPER WARRANTY, SO I MOVED THE SEAT TO THE REPAIRED SIDE. AFTER A WHILE, I NEEDED TO MOVE HER SEAT AND DISENGAGE THE LOCKING MECHANISM. IT QUIT WORKING! I CALLED THE DEALERSHIP. THE PART WAS UNDER WARRANTY, BUT LABOR WASN'T. I DIDN'T HAVE IT REPAIRED BECAUSE I COULDN'T AFFORD IT AT THE TIME. IN ORDER TO KEEP MY SEATS INSTALLED CORRECTLY, I BEGAN USING THE LOCKING CLIPS THAT CAME WITH THE SEATS. (NOW I HAVE TWO CHILDREN.) THIS HANDLES THE SEATS BEING INSTALLED SAFELY, BUT IT DOESN'T DEAL WITH THE FACT THAT THE BELTS OF MY VEHICLE CAN MOVE FREELY BECAUSE THE LOCKING MECHANISMS ARE BROKEN. BECAUSE OF THIS MY INQUISITIVE TWO-YEAR OLD WAS ABLE TO SUCCESSFULLY PULL ON THE BELT AND WRAP IT AROUND HER NECK NEARLY TWO COMPLETE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161084June 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM ACTIVATES ON INTERMITTENT OCCASIONS WHEN BRAKING FROM SLOW <20 MPH, ALSO ABS PUMP CYCLES ON DURING SLOW TURNS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161110June 29, 2006
POWER TRAIN:CLUTCH ASSEMBLY
VEHICLE- HYUNDAI SANTA FE 2001 2.4L 58000 MILES SUDDEN CLUTCH FAILURE DUE TO EXCESSIVE SLIPPAGE CAUSED BY HYDRAULIC PROBLEM IN THE CLUTCH SLAVE CYLINDER. INTERNET RESEARCH INDICATES THIS IS A PERVASIVE PROBLEM WITH HYUNDAI CLUTCHES IN GENERAL. MANUFACTURER APPARENTLY IS IGNORING THE PROBLEM. IN EXCESS OF $2000 IN QUOTED REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160430June 22, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE MAKING A LEFT TURN AT AN INTERSECTION THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TRAVELING LESS THAN 20 MPH. THE AIR BAG LIGHT ILLUMINATED WHEN THE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE DEALER HAS NOT INSPECTED THE VEHICLE PICTURES HAVE BEEN SENT TO THE MANUFACTURER. NO POLICE REPORT WAS FILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160236June 20, 2006
TIRES:SIDEWALL
CATASTROPHIC TIRE FAILURE TIRE THAT FAILED WAS A BRIDGESTONE DUELLER P225/70 R16 THAT WAS AN ORIGINAL EQUIPMENT SPARE ON A 2004 HYUNDAI SANTA FE. THE SUV WAS PURCHASED NEW IN MARCH 2005, IT HAS APPROXIMATELY 25,000 MILES ON THE ODOMETER. THE SPARE WAS PLACED ON THE CAR ON THE PASSENGER SIDE REAR IN DEC. 2005 AND HAS APPROX. 5000 MILES ON IT. THE FAILURE OCCURRED ON I-95 IN SOUTH CAROLINA. IT WAS DAYTIME AND VISIBILITY WAS EXCELLENT. NO ROAD HAZARDS WERE OBSERVED AT ANY TIME. THE CAR HAD RECENTLY BEEN SERVICED AND ALL TIRES WERE FULLY INFLATED. THE CAR SHOWED NO SIGNS OF POOR OR ERRATIC HANDLING PRIOR TO THE INCIDENT. THERE WAS A LOUD SOUND WITH AN IMMEDIATE COMPLETE FAILURE OF THE TIRE. THE CAR WAS BROUGHT UNDER CONTROL WITH SOME DIFFICULTY. THIS INCIDENT OCCURRED AT A SPEED OF 70 MPH. THE TIRE WAS EXAMINED BY GARAGE PERSONNEL IN SC AND IN TALLAHASSEE, FL. IN BOTH CASES, NO SIGN OF ROAD HAZARD DAMAGE COULD BE FOUND. FURTHER, THERE WAS GENERAL AGREEMENT THAT THE TIRE HAD APPARENTLY FAILED DUE TO A SIDEWALL FLAW WHERE IT MET THE TREAD. I HAVE RETAINED THE DAMAGED TIRE FOR YOUR EXAMINATION. YOU SHOULD NOTE THAT IN 2004, BRIDGESTONE RECALLED A DIFFERENT SIZE OF THIS TIRE THAT WAS BEING USED AS A SPARE FOR A SIMILAR PROBLEM. I SUSPECT THAT THERE IS A LARGER PROBLEM THAT BRIDGESTONE IS COVERING UP DUE TO FIRESTONE'S WELL DOCUMENTED PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160017June 16, 2006
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION, VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED THE ENGINE FAILED WITHOUT WARNING. THIS OCCURRED WHILE DRIVING AT VARIOUS SPEEDS AND WHILE AT A STOP. UPON INSPECTION OF THE VEHICLE IT WAS NOTICED THE UNDERCARRIAGE HAD CORROSION, THE WINDSHIELD WAS ETCHED ON THE PASSENGER SIDE ABOVE THE WINDSHIELD WIPER, AND THE VEHICLE VIBRATED. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS NOT BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159305June 8, 2006
POWER TRAIN:MANUAL TRANSMISSION
I OWN A 2003 HYUNDAI SANTA FE. IT BROKE DOWN ON APRIL 29TH, 2006. MY CAR WAS BROUGHT TO FUCILLO HYUNDAI IN SCHENECTADY, NEW YORK. MY CAR IMPROPERLY DIAGNOSED HERE AS HAVING A WORN CLUTCH. WHEN I DECLINED TO HAVE MY CAR FIXED AT THIS LOCATION AND TOOK IT TO OPITZ TRANSMISSION, IT WAS DISCOVERED THAT THE FLYWHEEL WAS BROKEN AS WELL. I CONTACTED FUCCILLO, WHO DECLINED TO HAVE THE FLYWHEEL FIXED UNDER THE WARRANTY AGREEMENT THAT CAME WITH THE PURCHASE OF THE CAR. THIS WARRANTY AGREEMENT DOES NOT STATE THAT THE FLYWHEEL IS NOT COVERED. I ALSO CONTACTED HYUNDAI MOTOR AMERICA AND SPOKE WITH TWO DIFFERENT PEOPLE. ONE TOLD ME THE PART WAS COVERED UNDER WARRANTY AND SHOULD BE FIXED, ANOTHER TOLD ME THE PART WOULD NOT BE COVERED. THE COST OF THE FLYWHEEL WAS $1276 PLUS TAX AND COULD ONLY BE ORDERED THROUGH A HYUNDAI DEALERSHIP. I HAD MY CAR FIXED BY OPITZ TRANSMISSION IN SCHENECTADY, NY. OPITZ TRANSMISSION AGREES THAT THE FLYWHEEL WAS POORLY MADE AND SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. I HAVE CONTACTED THE ATTORNEY GENERAL'S OFFICE, THEY FORWARDED MY LETTER AND INFORMATION TO THE NYS MOTOR VEHICLE SAFETY DIVISION, WHO IN TURN TOLD ME TO CONTACT THIS WEB SITE. I HAVE LETTERS, RECEIPTS, AND INFORMATION CONCERNING THIS MATTER THAT I WOULD LIKE TO FORWARD TO SOMEONE IN THIS DIVISION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159451June 1, 2006
WHEELS
2005 SANTA FE WHEELS ARE IMPOSSIBLE TO REMOVE WHEN ATTEMPTING TO ROTATE THE TIRES. *TS THE DEALER SUGGESTED BEARING GREASE BE APPLIED EACH TIME THE TIRE ARE ROTATED. THE CONSUMER CONTACTED THE MANUFACTURER AND THEY ADVISED THE CONSUMER TO TAKE THE VEHICLE TO THE DEALER EACH TIME FOR SERVICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158626May 30, 2006
EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE
ON MAY 7TH MY CAR WAS TOWED INTO THE MAXON DEALERSHIP WITH COMPLAINTS OF CLUNKING NOISE UNDER THE HOOD AND LOST OF POWER. THE SERVICE ON MY VEHICLE WAS COMPLETED ON MAY 9TH. I WAS TOLD THAT I NEEDED TO REPLACE MY DRIVER BELTS AND A COMPUTERIZED PROBLEM WAS THE CAUSE OF POWER. ON MAY 28TH (MEMORIAL DAY WEEKEND) WHILE COMING HOME FROM VIRGINIA I SUDDENLY LOST STEERING POWER ON INTERSTATE 95 IN MARYLAND. I HAD MY THREE CHILDREN IN THE CAR ALONG WITH MY COUSIN AND HER DAUGHTER. WE WERE ALL VERY SCARED! MY CAR WAS THEN TOWED TO THE HYUNDAI DEALERSHIP IN LAUREL, MD. I RECEIVED A CALL FROM THE SERVICE ADVISOR WHO ADVISED ME THAT WHEN MY DRIVER BELTS WERE REPLACED THEY WERE TOO TIGHT WHICH IN TURN CRACKED MY PULLEY AND DAMAGE MY POWER STEERING PUMP. HE ADVISED ME THAT THE BOTH WILL HAVE TO BE REPAIRED AND THAT A TENSIONER WILL BE ADDED. I CONTACTED MAXON HYUNDAI, WHO SIMPLY STATED " THE REPAIRS WILL BE DONE UNDER MY WARRANTY" END OF STORY. WE AND MY FAMILY COULD HAVE LOST OUR LIVES IN AN INSTANT BECAUSE OF THE TECHNICIANS ERROR AND FOR MAXON TO NOT RECOGNIZE THAT ERROR IS A MAJOR PROBLEM. I WAS NOT OFFERED TO BE REIMBURSED FOR THE ORIGINAL REPAIRS MADE, NOR DID THEY OFFER TO REIMBURSED FOR THE COST OF THE RENTAL, NOR DID THEY OFFER TO BRING MY CAR FROM MARYLAND TO NEW JERSEY, THEY OFFERED ME NOTHING. MY CAR HAS BEEN TO THEM ON NUMEROUS OCCASIONS AND ALWAYS SEEM TO GO BACK WITHIN TWO MONTHS FOR THE SAME PROBLEM. DO THE OWNERS OF MAXON REALIZE HOW PRECIOUS A LIFE IS? MY LIFE AND THE LIVES OF MY CHILDREN WERE SPARED THIS TIME, BUT WHAT HAPPENS TO THEIR NEXT CUSTOMER WHERE THEY DECIDE TO CUT CORNERS? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158495May 29, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
AFTER THE HEAVY RAINS HAD OCCURRED HERE IN MIAMI ON MAY 16TH, 2006, THERE WERE UNKNOWN VIBRATIONS IN MY RIGHT FRONT TIRE. ABOUT A WEEK LATER, I WAS OUT WITH A FRIEND. WHILE TURN OUT OF A PARKING LOT, WE NOTICED A LOAD POPPING SOUND. WHEN WE ARRIVED AT THE LOCATION TO PICKUP HIS VEHICLE. HE GOT OUT OF THE CAR TO INFORM ME THAT I WAS MISSING THREE LUGS FROM MY RIM. THE NEXT DAY I WENT BACK TO THE PARKING LOT AND FOUND THE BROKEN LUGS FROM MY CAR. I ALSO TRIED TO REMOVE ANOTHER LUG FROM THE RIM TO ENSURE ITS' INTEGRITY AND IT BROKE OFF AS WELL. WHEN I CALLED ONE OF THE NEAREST HYUNDAI DEALERS, I WAS INFORMED THAT THEY KNOW HOW TIGHT TO TIGHTEN THE LUGS AND THAT IT MUST HAVE BEEN MY ERROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157816May 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
GRINDING SOUND FROM TRANSMISSION OF 2003 HYUNDAI SANTE FE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156685May 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
2001 SANTA FE 4 CYLINDER REPEATEDLY STALLED, WOULDN'T START. DEALERSHIP WHERE PURCHASED HAD CAR FOR 2 FULL DAYS, COULDN'T FIND THE PROBLEM. PRIVATE MECHANIC REPLACED CRANKCASE SENSOR, PROBLEM SOLVED. FAULTY CRANKCASE SENSOR SUBJECT OF RECALL FOR 6 CYLINDER ENGINE ON SAME MODEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156554May 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH THERE IS A SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER, UPON INSPECTION THE VIBRATION WAS NOTICED HOWEVER A REPAIR COULD NOT BE MADE. THE MANUFACTURER REPRESENTATIVE STATED THE HARMONIC BALANCER CAUSED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155618April 18, 2006
VEHICLE SPEED CONTROL
MY WIFE AND I ARE EXPERIENCING A PROBLEM THAT THREATENS OUR SAFETY EVERY TIME WE DRIVE THE VEHICLE. THE PROBLEM HAS TO DO WITH DELAYED ACCELERATION WHEN APPLYING THE GAS PEDAL, WHICH CAUSES FEAR WHEN ENTERING TRAFFIC OR MAKING A TURN AS OPPOSING TRAFFIC APPROACHES. THE DELAYED ACCELERATION IS THEN FOLLOWED BY A LUNGING ACCELERATION WHICH REDUCES THE FEELING OF CONTROL OVER THE VEHICLE. I TOOK THE CAR BACK TO THE DEALER IN ELGIN, IL A FEW DAYS AFTER PURCHASING THE VEHICLE, BUT THEY BRUSHED IT OFF AS A COMMON CHARACTERISTIC OF HYUNDAI VEHICLES WITH THE 3.5 LITER ENGINE. THEY CLAIMED THAT AFTER SOME TIME THE VEHICLE WOULD ??ADJUST?? TO MY DRIVING HABITS AND THE SYMPTOMS WOULD GO AWAY. THEIR CAVALIER ATTITUDE DID NOT SIT WELL WITH ME. AFTER DRIVING THE VEHICLE FOR A MONTH, I MADE AN APPOINTMENT FOR SERVICE TO HAVE THEM CHECK THE VEHICLE OVER. THE PROBLEMS THAT I HAD DESCRIBED PREVIOUSLY HAD NOT SUBSIDED AT ALL. THE SERVICE MANAGER AND I TOOK A RIDE SO THAT I COULD DEMONSTRATE THE ACCELERATION AND OTHER PROBLEMS THAT I WAS EXPERIENCING WITH THE VEHICLE. HE ACKNOWLEDGED THE SYMPTOMS AS THEY OCCURRED AND TOLD ME THEY WOULD DO A VERY THOROUGH CHECK OF THE VEHICLE. TO MY CHAGRIN, WHEN I RETURNED TO THE DEALER SERVICE DEPARTMENT TO PICK UP THE VEHICLE, THE SERVICE MANAGER TOLD ME THAT THEY COULD FIND NOTHING OUT OF THE ORDINARY WITH THE VEHICLE. I WAS ASSURED THAT THE ACCELERATION CHARACTERISTICS THAT I COMPLAINED ABOUT WERE NORMAL FOR THIS VEHICLE AND THAT I WOULD JUST HAVE TO GET USED TO IT. I HAVE DRIVEN THE VEHICLE FOR ALMOST THREE ADDITIONAL MONTHS, BUT THE ACCELERATION IS STILL ERRATIC AND MAKES ME VERY UNCOMFORTABLE WHEN ACCELERATING FROM A STOP OR EVEN WHEN ACCELERATING ON THE EXPRESSWAY. THIS VEHICLE IS COMPROMISING MY SAFETY, AND I CANNOT ACCEPT THE EXPLANATION THAT THIS IS NORMAL. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE MY WIFE OR I GET INJURED OR KILLED DUE TO THE PERFORMANCE PROBLEMS OF THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154983April 10, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*:THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT HIGHWAY SPEEDS THE VEHICLE VIBRATES DUE TO THE ROTORS BEING WARPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FRONT BRAKES WERE REPLACED. SINCE THE REPLACEMENT THE CONTACT BEGAN TO HAVE THE PROBLEM WITH THE VEHICLE VIBRATING. IT HAS BEEN TAKEN TO THE DEALERSHIP A TOTAL OF THREE TIMES. THE FIRST TIME BOTH FRONT ROTORS WERE TURNED. THE SECOND TIME THE FRONT PASSENGER ROTORS WERE RESURFACED. THE LAST TIME THE FRONT PASSENGER ROTOR WAS WARPED HOWEVER THE DEALERSHIP RESURFACED THE FRONT DRIVER AND PASSENGER SIDE ROTORS. THE ROTORS HAVE BEEN RESURFACED THREE TIMES IN THE LAST THIRTEEN MONTHS. THE DEALERSHIP DETERMINED THIS IS DUE TO THE WAY THE CONTACT DRIVES THE VEHICLE. THE CONTACT CLAIMED DEALER REPLACED ROTORS ON 04/18/2006, AND TURNED THEM 3 TIMES IN 13 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155002April 10, 2006
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
THE 1ST -DEC. 23 2004. MY HUSBAND AND I WAS TRAVELING ON THE INTERSTATE AND THE CAR BEGAN TO SLOW DOWN. MY HUSBAND PULLED TO THE SIDE OF THE ROAD AND THERE WAS SMOKE COMING FROM THE BRAKES. AFTER GETTING OUT AND INSPECTING FOR PROBLEMS WE GOT BACK IN THE CAR AND ATTEMPTED TO PROCEED FORWARD AND THE CAR WOULD NOT MOVE. WE CALLED THE TOW TRUCK. BY THE TIME CAR GOT TO THE SERVICE DEPARTMENT, THEY WERE ABLE TO DRIVE THE VEHICLE. WHEN THEY DID THEIR INSPECTION, THEY COULD NOT FIND ANY PROBLEMS. WE WENT A WEEK LATER AND PICK THE CAR UP AND DROVE AWAY. WITHIN 2 WEEKS, A SIMILAR PROBLEM AROSE, BUT THE CAR WAS STILL DRIVABLE; THEREFORE WE DID NOT TAKE IT IN, BUT DID CALL TO INFORM THE DEALERSHIP OF THE PROBLEM. IN FEBRUARY 2006, THE PROBLEM CAME AGAIN AND THE CAR HAD TO BE TOWED TO THE NEAREST DEALER. INITIALLY THERE WAS NO PROBLEM FOUND, BUT I REQUESTED THEY CHECK THE BRAKES AND IT WAS A FAULTY MASTER CYLINDER. THIS WAS REPLACED. WITHIN 2 MONTHS, WE WERE PULLING FROM THE DRIVEWAY AND IT APPEARED MY HUSBAND HAD MISTAKENLY PUT HIS FOOT ON THE GAS, HOWEVER WE WERE SURE IT WAS THE BRAKES AND THE ENGINE REVVED UP AND CONTINUED TO MOVE FORWARD. WE CALLED AND REPORTED AND THEY SAID WE COULD BRING IT IN FOR SERVICE., HOWEVER THEY RELY ON THE COMPUTER TO INDICATE THE PROBLEM. NO PROBLEM EXISTED BASED ON THE COMPUTER. AS RECENT AS SATURDAY, APRIL 8, 2006, MY SON AND I WAS DRIVING AND I WAS PULLING BEHIND A LINE OF CARS THAT WERE STOPPING AT A STOP LIGHT AND THE ENGINE REVVED AS I PUT MY FOOT ON THE BRAKES. THE CAR DID NOT STOP UNTIL I QUICKLY PUT IT IN PARK. WE TOOK THE CAR IN TODAY, MONDAY, APRIL 10 AND AGAIN, NO PROBLEM BEING FOUND. I CALLED THE HYUNDAI CUSTOMER SERVICE, WHO IS INVESTIGATING THE INCIDENT. MY CONCERN IS THAT WE KNOW THAT THERE IS A PROBLEM, BUT SINCE WE NOW RELY SOLELY ON COMPUTER TO LOCATE PROBLEMS WE MAY NEVER GET THE PROBLEM SOLVED. I HOPE IT DOESN'T TAKE AN ACCIDENT TO GET THIS PROBLEM RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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