Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11500781January 9, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled while making ticking sounds. The engine overheats message was displayed, and several unknown warning lights were illuminated. The contact parked the vehicle in a parking space, where it remained. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that an independent mechanic had previously replaced the battery and performed an oil change for the recurring failure, and the vehicle had not been driven for 5-months. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 130,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500956January 9, 2023
ENGINE
Engine failure at 50,000 miles without lamp warnings or messages (outside mechanics brought to our attention instead). Family safety at risk when car engine popped and stopped running. Engine issues confirmed by dealership after denying there were issues multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500705January 8, 2023
ENGINE
Not sure if it had anything but Hyundai replaced the rod bearing due to a notice we received to bring it in. A month after this, and just after getting an oil change the check engine light turned on. Upon arriving home, my husband found the car basically on empty for oil. I took it and our mechanic confirmed this. I then took to Hyundai in Cornelius, NC and after many tests they confirmed the car was burning oil, but could not determine the reason. There were no visible leaks etc. Nothing was provided as a solution, we continued to have to due monitor the oil, add when necessary, and take it in for an oil change once a month. As of January 1st, 2023 the car lost power while my 19 yr. old son was driving it with his younger brother and the engine light started flashing. The car is now has no viable engine. I feel this is very poor handling by Hyundai and more attention should have been giving by them for their product which we paid and ended up with a bad apple. Based on what I have researched this seems to be more of a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500671January 8, 2023
ENGINE
OIL EXCESSIVE CONSUMPTION PROBLEM I BOUGHT IT WITH 65,000 MILES AND I NOTICED THE PROBLEM WHEN I SERVICE THE CAR THAT DID NOT HAVE OIL HYUNDAI KNOWS THAT THE 2017 SANTA FE SPORT HAVE THOSE FACTORY PROBLEM I ADDRESS THAT POBLEM TO HYUNDAI AND THEY DO NOT WANT TO REPLACE THE ENGINE. THAT 2.4 L ENGINE CEASED SUDDENLY AND THAT IS A DANGEROUS PROBLE THAT COULD HAPPEN WHEN YOU ARE DRIVING ON THE HIGHWAY I NEED HYUNDAI TO BE REPONSIBLE AND RESOLVE THE ISSUE BY REPLACING THE ENGINE. PS. I NEED HELP ON THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500675January 8, 2023
SERVICE BRAKES
Brake failure. Our 2013 Hyundai Santa Fe Sport 2.0T is having serious brake issues. On pressing brake pedal, it'll travel all the way down, and only pumping the brake might get vehicle to stop. My wife almost hit a vehicle at a traffic light. We've had both front and rear brakes replaced, and master cylinder has been replaced by a certified mechanic, but no avail. Our mechanic mentioned possibility of an ABS issue, and suggested we contact Hyundai first. I made an appointment with our local Hyundai Dealer in Odessa, Texas, but said they can only get me in on February 9th, and this vehicle is needed for work. The vehicle is a serious hazard to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500423January 6, 2023
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact had to add an additional 4-quarts of oil each week. There were no warning lights illuminated. There was no indication of an oil leak. The vehicle was taken to an independent mechanic who confirmed that the oil level was low. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500426January 6, 2023
ENGINE
The engine is burning about a quart of oil every 100 miles. Taken our call to the repair shop, which found no leaks, and then a Hyundai dealership that confirmed no leaks but said everything looked good and gave no explanation as to why my oil light kept going on and we had to add oil non-stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500544January 6, 2023
ENGINE
At approximately 94,000 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle, with no check engine lights or other diagnostic codes or warnings at the time of the incident. Oil changes had been regularly performed with synthetic oil and was within recommended intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500251January 5, 2023
ENGINE
Internal engine failure! I still owe 16,000 on the car and only had it for a little over a year before it gave out. Haven't even had it for 20,000 miles. The final two maintenance is when the trouble began. After the oil change the service manager informed me that it looked as if someone had taken a hammer to the side of the block. Because there was not a previous oil leak prior to taking it for the oil change, they repaired the issue, but by the very next oil change we were told there was so much metal shavings in the oil, it indicated to them that the engine was failing. Not even 3 days latter while driving the power went out while driving it would remain cranked, but pushing the gas would not cause the car to move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500381January 5, 2023
AIR BAGS
The Air Bag light stays on and from my research the air bag will not work in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500310January 5, 2023
POWER TRAIN
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500108January 4, 2023
ENGINE
Car had engine major repair back in April at the Hyundai dealership. Now it threw a rod bearing and I'm being told it needs a new engine. I'm being told that what is wrong with my vehicle was the same problem that has a recall on the same model and year, just different engine size but there's no recall. Can we follow recall procedure number 168 please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499851January 3, 2023
ENGINE
Vehicle was purchased used for my teenage daughter's first vehicle and the vehicle was purchased from a reputable used car dealership with the vehicle having a very good Carfax vehicle history report and appeared to be mechanically sound. After two months of normal use and no mechanical warnings ever appearing, my teenage daughter was driving on the highway at night when the vehicle engine suddenly stopped with vehicle losing all power and being disabled on the highway in a hazardous location that could have caused a serious vehicle accident with my daughter being seriously injured or killed by passing highway motorists due to the sudden engine malfunction. The vehicle was towed to a Hyundai dealership for inspection, and I was advised that the crankshaft was immobilized, and that the vehicle will need a new engine. With no warning lights ever being displayed or any other signs of self-evident mechanical problems, I suspect that this particular model vehicle has a serious engine defect that needs to be investigated to prevent a loss of engine power vehicular accident that could result severe property damage and serious bodily injury to the vehicle operator, passengers, and other motorists. The vehicle is still disabled at a Hyundia dealership and available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499873January 3, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
2021 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL INVOLVING THE 8 SPEED DUAL CLUTCH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499805January 2, 2023
STEERING
This is the second time my 2019 Hyundai Santa has suddenly veer right out of the lane. The error message was BAC Active. The dashboard turned red and the vehicle shook for a few seconds. I'm scheduled to take it back to the dealer. I have problems with the engine making noise and have been told the noise is normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499529December 30, 2022
ENGINE
The car stop running in the middle of the highway. Was taken to the dealership and they sled us to pay close to 700 for an inspection. Since then I have been part of numerous groups that report similar issues with certain types of engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499547December 30, 2022
ELECTRICAL SYSTEM:HORN, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Hyundai Santa Fe. The contact stated that since purchasing the vehicle, the horn was inoperable. Additionally, the TPMS was offering an incorrect reading. The contact took the vehicle to the local dealer and the contact was informed that nitrogen needed to be used while inflating the tires. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499526December 30, 2022
UNKNOWN OR OTHER
THE MANUFACTURER HAS NOT ISSUED A REMEDY FOR THIS RECALL #22V746000 SINCE THE INITIAL FILING OF THE RECALL ON 10/6022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499412December 29, 2022
SEAT BELTS
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V816000 (Seat Belts) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The driver's side seat belt failed to extend smoothly. The contact stated that occasionally the seat belt became stuck and excessive force was needed to operate the seat belt. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499104December 28, 2022
POWER TRAIN
I drove approximately 40 miles to a gas station and went to park in a parking spot and my passenger exited the vehicle and yelled my car was in reverse even though I thought it was in park, upon trying to again put it in park it would not go in the park position. I was stuck in reverse and the vehicle would not park without using the emergency brake. No warning lights or any other message from my vehicle regarding this issue. I then put it in drive and drove home and again was not able to put the vehicle in park, after attempting numerous times and using the interlock system I was able to put it in park. This is a huge safety concern as there could have been someone behind me when parking and not even realizing the car was not in park as it was snowy out and the car was still for a moment before reversing. Upon looking on google it looks as if others may have had this issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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