Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11502526January 18, 2023
ENGINE
Vehicle was being driven and there was sudden loss of power. While vehicle limped to side of road, check engine light turned on. Noticed oil leaking from beneath. Vehicle was towed to Hyundai dealer and they confirmed a new engine is needed but will not replace because mileage is 5,000 miles passed the 60,000 mile warranty for 2nd hand purchasers. Being quoted $14,000 to replace engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502527January 18, 2023
ENGINE
Motor fundido
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502371January 18, 2023
POWER TRAIN
The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer, Columbia Hyundai (10981 Montgomery Rd, Cincinnati, OH 45249), and Jeff Wyler Superior Hyundai (238 W Mitchell Ave, Cincinnati, OH 45232) were made aware of the issue and confirmed that parts were not yet available. The dealers informed the contact that the next available appointment was in April 2023. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502364January 18, 2023
POWER TRAIN
The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving 60 MPH with the Adaptive Cruise Control mode activated, the contact heard three beeping sounds, and the vehicle lost motive power. There was no warning light illuminated. The contact veered to the side of the road. The contact restarted the vehicle and continued driving. The contact stated that the vehicle made the beeping sound again while driving 50-55 MPH however, the vehicle had not lost motive power. The dealer was notified of the failure and informed the contact that the vehicle was safe to drive because there was no warning light illuminated. The contact continued driving. The contact stated that upon restarting the vehicle, the Powertrain Control Module (PCM) warning light was illuminated. The vehicle was towed to the dealer where the transmission was flushed; however, the failure reoccurred 2 weeks later while driving. The vehicle was taken back to the dealer where the transmission fluid was refilled; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502340January 18, 2023
POWER TRAIN
Gray-Epperson Hyundai, Cleveland TN still responds that there is no remedy. Dealers are unable to provide loaner cars and will not do transmission inspection. They will only update the software which does not ensure that high pressure pump is affected. Waiting for Code P1C2D03 to pop can leave me stranded miles from home and an approved dealership. I will have to fight with Hyundai for tow reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502154January 17, 2023
ENGINE
The contact owns a 2012 Hyundai Santa Fe. The contact stated that after NHTSA Campaign Number: 20V746000 (Engine) was completed and driving at approximately 70 mph, there was a loud abnormal noise under the vehicle and the steering wheel began to shake. In addition, the dashboard was hot to the touch. The contact merged into the shoulder of the road and the vehicle suddenly stalled without warning. The vehicle was towed to the dealer who diagnosed that the rod bearing fractured and detached causing a hole in the engine. The engine and rod bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502225January 17, 2023
POWER TRAIN
On October 10, 2022, while driving home from the hospital, my car unexpectedly entered limited driving mode (max 15 mph) for 10-15 seconds in the middle of the road and then died totally. Later, I discovered that it was due to a recall that was initiated on October 6th, Manufacturer Recall Number 236 & NHTSA Recall Number 22V746000, for which Hyundai did not give me a notice letter until December 8th, 2022. My automobile has been parked at the dealership since October 10, 2022, with no indication of when the transmission will be available to repair it. The Hyundai dealership diagnosed my car with the P1C2D03 diagnostic code and ordered a new transmission to replace it on or around 10/13/2022, but they haven't received it from Hyundai yet. I've followed up with both the dealership and the Hyundai incident case manager numerous times, but nothing has changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501998January 16, 2023
ENGINE, POWER TRAIN
Passenger airbag constantly coming on when there is a passenger, and when no one is on the passenger seat. Oil light has been flashing/ lighting up and going off. I told several service members about this problem, they all shrug it off. One said I could pay $150 for diagnostic test, but why should I pay when they know what’s going on with it? This seems to be a common issue with this vehicle, so why can’t I just get my car repaired and the company do right by consumers who have trusted them?! I thought the oil light coming on meant time for an oil change- even though it’s only been 2-3 weeks -because no one at my dealership where I get my car serviced mentioned it meant something more serious, like I’m LOW on oil... CONSTANTLY! This has been happening and my records at the dealership show I’ve been coming almost every two months for an oil change. I recently spoke with someone from the dealership in Daphne, Al and they told me they couldn’t help me AT ALL, not even the oil consumption tests because I’m not the original owner. Basically denied me of a service! How rude and inconsiderate, especially when I’m still paying for a car that potentially has engine problems. I paid for the extended warranty as well. Now all of a sudden, yesterday morning, on my way to work, my car was jerking/ missing like it doesn’t want to accelerate… and also when I was reversing! This is my only means of transportation to and from work. Thanks for reviewing my complaint and I hate I have to complain bc I love my little car. Just wish the dealership/ Hyundai would understand this isn’t right and might need to take these cars off the market or recall and fix! Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502029January 16, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The very front glass portion of the sun roof suddenly shattered . I have years of aviation experiences involving inspecting of crash damaged parts and sudden failures. This glass shows no signs of any external damage from a strike of a foreign object. It appears to be a manufactured discrepancy or a stress issues. I have enclosed some pictures of the discrepancy glass. I reported the issue to Automation Hynduia in Corpus Christi, Texas. They said it’s a common issue that falls on the owner. The warranty does not cover this issue, I also paid several thousand dollars for a extended warranty besides my new auto insurance . This is definitely a safety issue that should be addressed by the auto manufacturer. I appreciate your help in making these people accountable for this poor design that involves safety. I taped the glass to profit from the weather. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502045January 16, 2023
FUEL/PROPULSION SYSTEM
There was a recall on my vehicle for the Knock Sensor. In 04/2019 this was fixed at the Stockton, Ca. Dealership. My car only has 69,654 miles on it. On 01/14/2023 my check engine light came on and my car started sputtering and cutting out. I took it back to the dealership first thing today, 01/16/2023. They said the Knock Sensor is out and will cost me $995.00 to fix. They said the part that was replaced 4/2019 only has a one year guarantee. I believe this is a poor quality part or vehicle defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502057January 16, 2023
ENGINE
While driving, my engine with less than 59,000 miles and under 5 years old seized, as I was approaching a left hand turn across 2 lanes of traffic in morning rush hour traffic. I had lost power I had nothing. Miraculously, I was able to navigate my vehicle to a safe area. When I got out of my car to determine why I had lost everything, I discovered oil pouring from the underside of the vehicle. I has no indication that there was a serious issue brewing. My check engine light has come on 2 weeks before. I made an appointment immediatly with Hyundai the soonest they could look at my car was almost a month out. I took my car to Autozone and they hooked my car to the diginostic computer and it showed the ABS issue that is currently recalled. I had the car towed to Hyundai and they determined the engine had completely failed and refereed the loss of power as Limp Mode. The engine failed due to the faulty components that Hyundai has been knowingly using for years. These components break down and cause metal to flood the engine eventually causing the engine to seize. I could have been killed and others could have been killed as well due to the negligence of Hyundai. The vehicle still sits a dealership, as of today, My warranty company has approved a full engine replacement no thanks to any help or concern of Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501841January 15, 2023
ENGINE
My Santa fe sport has had oil consumption issues since 80k. It got worse prior to 90k. Made appt for oil consumption test. It's burning 1 qt or more every 1000 miles and hyundai refused there was an issue. Since I've had mutiple incidents with check engine light coming on. In spring 2022 I was told I need spark plugs and GDI cleaning which was done. This did not make any difference and check engine light back on couple months later. Recently at 130k I lost power on highway and barely made it home. Dealership reported cylinder 3 is misfiring and need engine. I was told it wasn't covered with extended warranty and I need to pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501916January 15, 2023
SERVICE BRAKES
Brake failure. Our 2013 Hyundai Santa Fe Sport 2.0T is having serious brake issues. On pressing brake pedal, it'll travel all the way down, and only pumping the brake might get vehicle to stop. My wife almost hit a vehicle at a traffic light. We've had both front and rear brakes replaced, and master cylinder has been replaced by a certified mechanic, but to no avail. Our mechanic suggested contacting Hyundai dealership, as next option would be ABS. I made an appointment with our local Hyundai Dealer in Odessa, Texas, but said they can only get me in on February 9th, and this vehicle is needed for work. The vehicle is a serious hazard to drive. I've since noticed several ABS recalls, but none for this year model. Something is seriously wrong. My wife almost rear ended a vehicle on the first incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501628January 13, 2023
POWER TRAIN
The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH, the vehicle began to jerk, and the transmission shifted to a lower gear. The contact stated that the "Transmission System Error" message was displayed. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501429January 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The dealer has confirmed that my 2014 Hyundai Santa Fe has an oil consumption issue. This results in the car randomly losing power from the accelerator while driving. You can push the accelerator all the way down to the floor and there is no power in the engine. The car then slows down drastically which results in potential car crashes from behind since there is no warning to the driver or to drivers of other cars. My car started having this issue in July 2021 when it had about 129,000 miles on it. It took Hyundai until late 2022 to determine the issue and deny responsibility for it. The attached documents do not include the multiple times that I had to bring the car in every 1000 miles to check the oil (they didn't document that). They said it would cost me $21,575 to fix the engine which is almost as much as a new car would cost! I have seen many complaints online about this same issue happening with other car owners and I feel that Hyundai should be held responsible for correcting this known safety issue. I was planning to drive this car until 200,000 miles which would be at least another 3-4 years before I had to replace it. At this point I am having to add a quart of oil every 500 miles and hope that the engine doesn't seize up and cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501471January 12, 2023
ENGINE
*The crankshaft failed while driving causing the car to stop in traffic. This part is available for inspection but it still is in the car. * As stated this caused the car to shut down on the roadway during heavy traffic. * The dealer confirmed that the crankshaft did fail. * Only the dealer inspected the car. * There were no warning signs, light or massages from the car prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501281January 11, 2023
ENGINE
two large holes in engine block, now the engine is dead, they are charging me $5000 to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501310January 11, 2023
EXTERIOR LIGHTING
The low-beam headlights are terrible, almost useless. I replaced both low-beam bulbs with high-quality bulbs and it did not help, at least not noticeably. The high beams work fine. The low beams are so bad that it is actually hard to see the road right in front of the car at night and the glare from oncoming headlights renders the low beams practically useless. This results with us doing most of our nighttime driving with the high beams on, even in traffic. We can't see the road without doing that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501331January 11, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon purchasing the vehicle, she was given a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) and was informed by the dealer that the parts for the recall were available according to the NHTSA website. The dealer was notified about the recall but informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501060January 10, 2023
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING, STRUCTURE
The contact owns a 2001 Hyundai Santa Fe. The contact stated that on separate occasions while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The vehicle was towed to Marco’s body shop where it was diagnosed that both struts, new tires, front passenger side wheel cylinder, wheel mount, tie rod, and wheel bearings needed to be replaced. The contact stated that the mechanic noticed that the driver’s side cross member had fractured and needed to be replaced. Additionally, the contact stated that the subframe was corroded. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer at a different location. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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