Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11504246January 28, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Moon roof suddenly shattered while on the highway, no other vehicles around, nothing was thrown or anything object found to hit the car, glass was thrown in vehicle, Had to slow down due to wind entering car, dealer was called and he declined to repair, said it was an insurance problem, adjuster will be out to inspect damage, there was no warning, only a loud boom then strong outside wind, until I slowed down and pulled over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503857January 26, 2023
ENGINE, POWER TRAIN
I had been driving my 2017 Santa Fe SE (6cyl, 3.3L engine) for approximately three hours when the battery, oil, and engine lights all lit up and the engine shut down immediately. I'd had no prior warning of an issue and lost power/control of the vehicle in less than a minute. My vehicle was towed to my mechanic who determined a complete engine failure. Tranfer of vehicle to Hyundai dealership for evaluation for work under warranty confirmed the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503659January 25, 2023
ENGINE
I was driving to work January 12th and I turned on my left blinker and touched my breaks to slow down and make a stop at a red light in a turning lane. After touching my break my car stalled for the first time since I owned the vehicle in the middle of the road. I put it in park and tried to turn it over twice. The hood of my vehicle started smoking and my engine seized up. I dropped my vehicle off at Horne Hyundai on January 18th after Pep Boys did an engine diagnostics confirming it fell under a recall I was never notified about. There were no engine lights on previous to my car breaking down and I have not heard back from Horne Hyundai since I dropped off my vehicle. Prior to the breakdown, there were not engine malfunctions. Ever since I got the car it didn't accelerate well, but thought it was the specific model of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503664January 25, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car began to smoke from engine compartment. Stopped car in a driving lane on interstate 78 where construction barriers had closed both shoulders. Car then burst into flames. Car was a total loss before fire trucks were able to arrive. Just prior to the fire the Warning light for the abs system malfunction appeared on the dashboard.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11503671January 25, 2023
ENGINE
Was driving vehicle on highway at 70 MPH. No warning lights came on, vehicle began to decelerate with no warning. Vehicle has been maintained regularly, and was current, and full of oil at time of incident. Once noticed the vehicle was decelerating, with danger of surrounding traffic, I moved toward the shoulder to reach a somewhat safe place to come to a stop. Vehicle would not turn over after we came to a stop. There is a recall which other documentation from users online describe a similar occurrence. Hyundai dismissed the connection and currently is making it difficult to deal with issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503725January 25, 2023
POWER TRAIN
This happened on 18th January 2023, a day after I received a transmission related recall notice (Recall 236) from Hyundai. My car did not move when I put the transmission in "Drive". I restarted the car and then drove the car a short distance when the car stopped moving again. Then, there was a few seconds of mobility in which I managed to park the car in a parking spot. By this time, the "check engine" light switched on. I had the car towed to the dealership. The tow truck driver also tried to drive the vehicle, but at this point in time, the car just did not move in "Drive". The dealership inspected the car the next day and informed me that the transmission would need to be replaced and they had placed an order for the same, but the part won't come in before February. My car is currently parked at the dealership parking lot, and we are waiting on the replacement transmission to arrive from Hyundai. The transmission on this vehicle has always been jerky from the beginning, especially at lower gears. The car shudders when the transmission is shifted from Park to Drive. I read in online forums that this was because of the design of the transmission, so did not report. But this sudden breakdown of the transmission has gotten me worried.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503378January 24, 2023
UNKNOWN OR OTHER
On December 28, 2022, we were driving 70 miles per hour on Route 75 in the third lane of a four-lane highway from Michigan to Tennessee. In Ohio, the vehicle lost all drive power without warning. As it decelerated, we were able to maneuver the vehicle to the breakdown lane, narrowly avoiding other vehicles around us driving at 70 miles per hour. We do not know what caused this to happen. After several hours on the side of the highway, the vehicle was towed to Jeff Wyler Hyundai in Fairfield, Ohio. They have not been able to diagnose the problem as of today. The contact stated that the cause of the issue was due to an oil plug that was improperly tightened by the dealership during service maintenance. As a result of that, the oil was able to drain out and cause the engine to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503505January 24, 2023
ENGINE
My engine exploded while traveling on the interstate. Apparently a rod failed and blew a hole through the engine and though the oil pan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503504January 24, 2023
ENGINE
Recall 236 -transmission problem. Manufacturer has not resolved this issue to date putting lives in danger of injury or death
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503154January 23, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503253January 23, 2023
ENGINE
My car has never had any real problems the whole 2 years I’ve had it, until one day suddenly it started making a minor sounding knocking noise and as I was driving it in the same day trying to get home the sound got worse and worse and then it stopped. Oil light came on and it was smoking only for a minute. A rod had come out from the bottom of the motor and knocked all my oil out . I’ve been told it automatically needs a new motor but costs $10,000! I know I am not the only person who has had a problem with a Hyundai motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503284January 23, 2023
POWER TRAIN
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503082January 22, 2023
POWER TRAIN
Was driving my 2019 Hyundai Santa Fe and it completely shut off when I was stopped at a red light. Super scary! I could not get the vehicle to start again and had to call police to help. Had my hazard lights on but still felt very unsafe because there was traffic that had to go around my vehicle. Tow guy was able to get it to start again but said the transmission felt jerky. The vehicle was towed back to my home. Then the next day the vehicle was able to start and seemed fine. I had a friend drive it to the dealership while I followed behind in another vehicle. Half way there, it did the exact same thing. Was stopped at a red light and it turned off. The reason felt like a hard shift to the transmission. The engine would start but it would not shift to drive. It had to be pushed out of traffic. A few people stopped their vehicles to help push. After it was pushed to a safe spot, I had it towed to the nearest Hyundai dealership. The dealership service tech thought it just needed a new starter. He installed the starter and some update software and claimed it was fixed. Picked up the car, drove it home and it seemed fine. The next day I needed to use this car to drive my three children to school (one of my kids has special needs). I felt the transmission jerking half way there and by the time we (thankfully) made it to the school parking lot, it did a hard shift and died. That could have been very scary and unsafe if we were stuck in traffic and it died! I had it towed back to the dealership. This time around the service tech said it needs a new transmission. It’s a 2019 vehicle with 40,000 miles. It shouldn’t need a new transmission. I don’t feel safe driving this vehicle, especially with my three children!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502935January 21, 2023
SERVICE BRAKES
ABS was repaired 6 months ago. Now light comes back on today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502736January 20, 2023
ENGINE
I was 3k miles out from an oil change and had no oil in the well. Took it to dealership and was told to come back in 1k. Went back in 1k was told everything was fine , no need to come back. 2k miles later , tamper seals in place oil light flashed and I went straight to dealership. Again, no oil in the well, seals in place. They changed the oil and told me I have to keep coming back every 1k miles for 4k more miles! There is no evidence of a leak. The engine is obviously burning oil and is unsafe at this rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502541January 19, 2023
ELECTRICAL SYSTEM
I bought the car used and initially didn't have any issues with it. About a year into having the vehicle I saw that the battery light came on momentarily and then went off. Not noticing anything different with car I thought it was no issue initially. Got the car checked battery checked out after I noticed it happen a few more times but the battery passed testing. Eventually the right headlight stopped working. Thinking it was just an issue with the light I attempted to replace it but the light never came back on. Then the left turn signal stopped working. Got the car checked out and was told that the issue was more than likely an issue with the wiring, either a short or potentially burned wire. Took the car to my local dealer and was told the the headlight assembly was the issue and that it would about 1400 to 1500 dollars to replace. Told the dealer what I was told about the wiring issue and was told that I would have to pay for that and the headlight assembly if replacing the headlight assembly didn't fix the issue Managed to get the headlight assembly replaced on my own and the issue still persists. After initially changing the assembly the headlights worked, but on of the running lights wasn't as bright as it should have been. Here recently the right headlight is out again, along with the left taillight and left turn signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502716January 19, 2023
ENGINE
My 2011 Hyundai Santa Fe had 75,000 miles on it in September 2022. It was bought and serviced by the same dealership and I am the original owner. It was last serviced at the end of June 2022. While returning from Corvallis, Oregon to Forest Grove, Oregon, the car's display light all turned on and a second late the car completely stopped. I am thankful that I decided to take the back road home, if I had been on the highway, I am positive I would have been in a serious accident. It has been determined by the dealership that there was a complete engine failure. It has been at the Hyundai dealership for four months now and there is no replacement engine available for it. Not only that, they can't get a reasonably priced replacement engine anywhere. This car would have been a valuable trade in on a new car. The Diagnosis was Engine crankshaft seized. Metal particles on Dipstick, large metal fragments on oil filter, Engine replacement required. The car is now worthless, expect for parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502561January 19, 2023
ENGINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. In addition, the blue link feature failed to contact Law Enforcement as needed. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,777.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502503January 18, 2023
ENGINE
Vehicle had excessive oil consumption causing catastrophic engine failure. No check engine light came on. Engine stalled on interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502525January 18, 2023
ENGINE
Similar to the other Hyundai issues the car was driving just fine down the road and coming through to an intersection lost all power suddenly. Similar thing happened with my Sonata with the connecting rod failure. Happened coming into a busy intersection that drops from 65 mph to 35 mph and is also an intersection lots of tractor trailors and garbarge trucks are drving through which could have resulted in a very bad accident. Took the vehicle to manufacturer and they are refusing to replace it even with the class action lawsuit settlement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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