Ford Transit Service Bulletins
611 manufacturer communications on file.
- July 29, 2022•Document ID: 10216837Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 22-2263
- Date Added:
- August 1, 2022
- Manufacturer:
- FORD
SummarySome 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. To correct this condition, follow the Service Procedure to replace the suspension mat assembly and install additional webbing strap assemblies to the seat frame.
Associated Products (3)Associated Documents - July 28, 2022•Document ID: 10216958Service Bulletin/Repair InstructionsEQUIPMENT:MECHANICAL
- Mfr Comm. #:
- SSM 50971
- Date Added:
- August 2, 2022
- Manufacturer:
- FORD
SummarySome 2020-2021 Transit vehicles equipped with factory keyless entry remote may exhibit a broken flip-key at the base of the fob. For customers that may require a more robust key due to high key cycle activity, a mechanical key (Rotunda part numbers: pre-cut 164-R8290, uncut 164-R8289) can be programmed to the vehicle and used in conjunction with the original fob that has the broken flip-key for the remote keyless entry functions. A broken key can still be replaced with the current service part, which is a like-for-like replacement. To program the keys, refer to Workshop Manual (WSM), Section 419-01B.
Associated Products (2)Associated Documents - July 7, 2022•Document ID: 10215619Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2271
- Date Added:
- July 11, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2175 to update the Issue, Action, and Service Procedure. Some 2015-2022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper. NOTE: The torsional damper will not resolve a vibration.
Associated Products (8)Associated Documents - July 6, 2022•Document ID: 10216042Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 50923
- Date Added:
- July 19, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation.
Associated Products (4)Associated Documents - July 4, 2022•Document ID: 10215590Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Mfr Comm. #:
- TSB 22-2264
- Date Added:
- July 8, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 Mustang Mach-E, 2022 Transit battery electric vehicles (BEV) may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.
Associated Products (1)Associated Documents - June 22, 2022•Document ID: 10214830Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- SSM 50874
- Date Added:
- June 30, 2022
- Manufacturer:
- FORD
SummarySome 2015-2022 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Associated Products (8)Associated Documents - June 14, 2022•Document ID: 10214131Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 22B18
- Date Added:
- June 15, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Transit Vehicles Reconfigure Instrument Panel Cluster Module (IPC) - In some of the affected vehicles, the Instrument Panel Cluster (IPC) Optional Engine Idle Shutdown feature will not function as expected and can fail to shut the engine off after the requested minutes of run time (5, 10, 15, or 20 minutes). This may result in the engine not shutting down as expected after the run timer expires.
Associated Products (1)Associated Documents - June 8, 2022•Document ID: 10214158Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50841
- Date Added:
- June 17, 2022
- Manufacturer:
- LINCOLN
SummarySome 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
Associated Products (28)2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator2021 Lincoln Navigator2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Transit2020 Lincoln Aviator2020 Lincoln Navigator2019 Ford Expedition2019 Ford Explorer+ 8 moreAssociated Documents - June 8, 2022•Document ID: 10213730Service Bulletin/Repair InstructionsENGINE; EQUIPMENT:OTHER:LABELS; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 21L04
- Date Added:
- June 10, 2022
- Manufacturer:
- FORD
SummaryCertain 2020-2021 Model Year Transit Vehicles Equipped with a 3.5L Ecoboost Engine - Fuel Filler Door E85 Label Removal .In all of the affected vehicles, the fuel tank filler door may incorrectly have an E85 fuel label installed on units that are not rated for E85 fuel. The use of E85 fuel in vehicles not rated for E85 fuel may cause a lean condition along with a Malfunction Indicator Lamp (MIL) and a P0172 Diagnostic Trouble Code (DTC). Continued driving with E85 fuel may lead to drivability symptoms including hard to start, rough idle, stalling, hesitation, surging, or lack of power.
Associated Products (2)Associated Documents - June 6, 2022•Document ID: 10213708Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 50829
- Date Added:
- June 17, 2022
- Manufacturer:
- FORD
Summary2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.
Associated Products (18)2022 Ford Bronco2022 Ford Edge2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Mustang Mach-E2022 Ford Transit2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Edge2021 Ford F-1502021 Ford Mustang Mach-E2021 Lincoln Nautilus2007 Lincoln MKXAssociated Documents - May 24, 2022•Document ID: 10212957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50804
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummarySome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (174)2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford F-6502023 Ford F-7502022 Ford Bronco2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 154 moreAssociated Documents - May 17, 2022•Document ID: 10211953Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 21L04
- Date Added:
- May 19, 2022
- Manufacturer:
- FORD
SummaryCertain 2020-2021 Model Year Transit Vehicles Equipped with a 3.5L Ecoboost Engine - Fuel Filler Door E85 Label Removal - In all of the affected vehicles, the fuel tank filler door may incorrectly have an E85 fuel label installed on units that are not rated for E85 fuel. The use of E85 fuel in vehicles not rated for E85 fuel may cause a lean condition along with a Malfunction Indicator Lamp (MIL) and a P0172 Diagnostic Trouble Code (DTC). Continued driving with E85 fuel may lead to drivability symptoms including hard to start, rough idle, stalling, hesitation, surging, or lack of power.
Associated Products (2)Associated Documents - May 5, 2022•Document ID: 10211706Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2175
- Date Added:
- May 12, 2022
- Manufacturer:
- FORD
SummarySome 20152022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds: * 112-121 km/h (7075 mph) for 4.10 axle ratio * 121-128 km/h (75-80 mph) for 3.73 axle ratio * 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise or vibration may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
Associated Products (8)Associated Documents - April 28, 2022•Document ID: 10210850Service Bulletin/Repair InstructionsTIRES:SIDEWALL
- Mfr Comm. #:
- SSM 50733
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Associated Products (52)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6502022 Ford F-7502022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger+ 32 moreAssociated Documents - April 22, 2022•Document ID: 10210806Service Bulletin/Repair InstructionsPARKING BRAKE
- Mfr Comm. #:
- SSM 50720
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
Summary2020-2022 Transit vehicles equipped with the push down parking brake lever operate differently than the standard parking brake. When the push down parking brake is engaged by pulling the lever upward to its fullest extent, the lever can then be lowered and raised without the parking brake becoming disengaged. To disengage the parking brake, the button must be pressed and held when the lever is in the most upward position, prior to lowering the lever. Refer to the Owner's Manual for additional information.
Associated Products (3)Associated Documents - April 14, 2022•Document ID: 10210419Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50699
- Date Added:
- April 20, 2022
- Manufacturer:
- FORD
SummarySome 2019-2022 Transit vehicles may experience intermittent operation of the power sliding door (PSD) which may not open/close properly. It can still be closed manually. Diagnostic trouble code (DTC) U201A may or may not be present. The PSD may partially actuate with each press of the remote, dash button, or door handle actuation. Check and adjust the door strikers/hinges as needed per the Workshop Manual (WSM), Section 501-03 > General Procedures. If sliding door adjustments do not resolve the concern, the problem is likely related to the latch. If necessary, replace the latch and reassess before considering other actions. Engineering is aware of the issue and is currently investigating. Continue to monitor OASIS for updates.
Associated Products (4)Associated Documents - April 6, 2022•Document ID: 10210242Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50661
- Date Added:
- April 13, 2022
- Manufacturer:
- FORD
SummarySome 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2022 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
Associated Products (28)2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator2021 Lincoln Navigator2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Transit2020 Lincoln Aviator2020 Lincoln Navigator2019 Ford Expedition2019 Ford Explorer+ 8 moreAssociated Documents - April 6, 2022•Document ID: 10210240Service Bulletin/Repair InstructionsEQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50659
- Date Added:
- April 13, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (15)2022 Ford Explorer2022 Ford Transit2022 Ford Transit Connect2021 Ford Explorer2021 Ford Transit2021 Ford Transit Connect2020 Ford Explorer2020 Ford Transit2020 Ford Transit Connect2019 Ford Transit2019 Ford Transit Connect2018 Ford Transit2018 Ford Transit Connect2017 Ford Transit2017 Ford Transit ConnectAssociated Documents - April 5, 2022•Document ID: 10210941Service Bulletin/Repair InstructionsEQUIPMENT; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 50651
- Date Added:
- May 4, 2022
- Manufacturer:
- FORD
SummaryIn various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Associated Products (110)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator+ 90 moreAssociated Documents - March 15, 2022•Document ID: 10209213Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 50589
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
Summary2015-2022 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
Associated Products (8)Associated Documents