Ford Focus Complaints

22,326 consumer complaints on file.

#10147782January 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS REPEATEDLY WHILE DRIVING AT ALL SPEEDS. OFTEN THE CAR WILL NOT START AFTER STALL. VEHICLE IS STILL UNDER EXTENDED WARRANTY AND HAS BEEN SERVICED FOUR TIMES, NONE OF WHICH HAVE FIXED THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147692January 13, 2006
STEERING, SEATS:MID/REAR ASSEMBLY
DT: THE CONSUMER STATED WHILE DRIVING AT 35 MPH THE VEHICLE BEGAN TO VIBRATE. THE STEERING WHEEL WAS HARD TO TURN AND THE CONSUMER LOST CONTROL OF THE VEHICLE. THE VEHICLE FISH TAILED ACROSS THE ROAD AND STRUCK A MAIL BOX. AT SOME POINT DURING THE SKID OR IMPACT WITH THE MAIL BOX, BOTH REAR WHEELS DISLODGED FROM THE VEHICLE. ADDITIONALLY, THE BOLTS HOLDING THE REAR SEAT DISMEMBERED AND THE REAR SEAT WAS EJECTED FROM THE VEHICLE. ONE OF THE VEHICLE OCCUPANTS DIED AS A RESULT OF THE ACCIDENT AND ANOTHER WAS INJURED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DEEMED A TOTAL LOSS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10147659January 12, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE. THE FIRST ISSUE IS THAT I TRIED TO TAKE THE KEY OUT OF THE IGNITION AND THE ENTIRE IGNITION CYLINDER CAME OUT ON THE KEY. THIS HAPPENED SEVERAL TIMES RANDOMLY. THE SECOND ISSUE IS THE FAILURE FOR THE KEY TO TURN IN THE IGNITION. IT WAS INITIALLY AN INCONSISTENT PROBLEM THAT STEADILY GOT WORSE AND WORSE UNTIL FINALLY IT JUST BECAME A MATTER OF CHANCE AND A BATTLE OF PATIENCE TO GET IT STARTED. THIS STARTED HAPPENING AT 40K MILES WHICH IS RIDICULOUS. THE WORST CASE TOOK 30 MINUTES OF TWISTING, JINGLING, TURNING THE WHEEL, PUSHING THE KEY IN AND OUT AND FIDDLING WITH IT UNTIL IT FINALLY TURNED. I HAVE SINCE HAD THE CYLINDER REPLACED AND A NEW KEY MADE FOR ABOUT $250 OUT OF MY POCKET. AFTER A LITTLE RESEARCH I REALIZED THAT I AM ONE OF THOUSANDS OF PEOPLE WITH THE SAME PROBLEM, BUT FORD APPARENTLY FEELS THE PROBLEM DOESN'T EXIST. FORD SHOULD MAKE EACH ONE OF THEIR ENGINEERS DRIVE A FOCUS AND COUNT THE NUMBER OF DAYS THEY COME IN LATE OR MISS WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147669January 12, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE HAS STALLED NUMEROUS TIMES WITHOUT WARNING, ONCE WHILE A SEMI WAS FOLLOWING CLOSE BEHIND. AFTER THE VEHICLE STALLS, I HAVE TO WAIT ANYWHERE FROM A FEW MINUTES TO A FEW HOURS FOR IT TO START BACK UP AND NOT STALL. I HAVE NOTICED THAT THE 00-01 MODELS ARE COVERED BY RECALL FOR A DEFECTIVE FUEL PUMP BUT MY 02 MODEL IS NOT COVERED BY IT. I HAVE ALSO NOTICED THAT THE 02 MODEL COULD HAVE BEEN MANUFACTURED WITH TWO DIFFERENT TYPES OF FUEL PUMPS. THE FUEL PUMP THE CAR HAD INSTALLED DEPENDS ON WHAT DATE IT WAS MANUFACTURED. I UNFORTUNATELY HAVE A VEHICLE WITHIN THE DATE RANGE OF BEING MANUFACTURED WITH THE OLDER AND DEFECTIVE FUEL PUMP AS MY VEHICLE WAS BUILT IN OCTOBER OF 2001. WHY IS MY VEHICLE NOT COVERED IN THIS RECALL WHEN IT WAS MANUFACTURED WITH THE EXACT SAME DEFECTIVE PART THAT THE 00-01 MODELS HAVE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147443January 11, 2006
SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED AFTER DRIVING ON BUMPY ROAD CONDITIONS A CLANKING NOISE WAS COMING FROM THE FRONT SUSPENSION. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE SWAY BAR LINK WORE OUT, AND THE TIE ROD ENDS CRACKED. THE CONTACT REPLACED THE SWAY BAR LINK AND FRONT TIE ROD ENDS. THE VEHICLE WAS NOT SEEN BY A DEALER. *AK UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147441January 11, 2006
SUSPENSION:FRONT:STABILIZER BAR
DT*: THE CONTACT STATED AFTER DRIVING ON BUMPY ROAD CONDITIONS T A CLANKING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DETERMINED THE STABILIZER BAR NEEDED TO BE REPLACED, AND THE PIVOT JOINT HAD WORN OUT PREMATURELY. THE DEALER REPLACED THE STABILIZER BAR. *AK UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147468January 11, 2006
ELECTRICAL SYSTEM:WIRING
DT: THE CONTACT STATED THE DECK LID WIRING HARNESS WIRES OF THE ELECTRICAL SYSTEM FATIGUED AND BROKE. THERE WAS NHTSA RECALL CAMPAIGN 00V411000, REGARDING THE ELECTRICAL SYSTEM WIRING. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS SEEN BY A DEALER, AND THE DECK LID WIRING HARNESS WAS REPLACED. *AK FORD WAS UNWILLING TO PAY FOR REPAIRS. THE CONTACT AGREED THAT IT WAS THE EXACT SAME PROBLEM AS THE OTHER 2000 FORD, FOCUS, BUT THEY WOULD NOT COMPLY AS IT WAS MADE SHORTLY AFTER THEY ENDED THE RECALL DATE FOR THIS PARTICULAR PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147338January 10, 2006
ELECTRICAL SYSTEM:IGNITION
ON 01/10/06 THE IGNITION OF MY FORD FOCUS ZX3 (2002, 46000 MILES)) LOCKED UP. I WAS UNABLE TO TURN THE KEY AND START THE CAR, BLOCKING THE ENTRANCE TO A PARKING GARAGE. AN AUTOMOTIVE TECHNICIAN WAS ABLE TO HOT-WIRE THE CAR SO I COULD DRIVE IT TO THE CLOSEST DEALERSHIP. I HAVE CONTACTED FORD OVER THE PHONE BECAUSE I DID PURCHASE THE EXTENDED WARRANTY WITH THE CAR. FORD DOES NOT FEEL RESPONSIBLE FOR THIS INCIDENT AND WILL NOT COVER THE REPAIR COST UNDER THE EXTENDED WARRANTY. I HAVE RESEARCHED THIS ISSUE ONLINE AND WAS ABLE TO FIND SEVERAL THOUSANDS OF OTHER FORD OWNERS WITH THE EXACT SAME PROBLEM. THE LOCKING OF THE STEERING COLUMN SEEMS TO HAPPEN OVER AND OVER AGAIN, AS THE LOCKS THAT ARE BEING USED AS A REPLACEMENT ARE OF THE SAME BAD QUALITY AS THE ORIGINALS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147357January 10, 2006
STEERING: STEERING WHEEL/HANDLE BAR, SEAT BELTS, TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
MY BOYFRIEND AND SON TOOK MY CAR TO HAVE IT WASHED. WHEN THEY TURNED THE CORNER THE STEERING WHEEL JUST SPUN. CAUSING THEM TO ALMOST CRASH. I HAVE HAD SEVERAL OTHER THINGS HAPPEN WITH THE CAR SINCE I BOUGHT IT IN MAY 2004 USED. I HAVE REPLACED THE BACK TIRES 4 TIMES IN A YEAR. THEY ALL HAVE CUPPED. EVERY TIRE PLACE WE HAVE WENT HAS SAID THE REAR OF THE CAR HAS A DEFECT IN IT. ALSO, MY SEAT BELTS USED BY MY CHILDREN DO NOT ALWAYS WORK PROPERLY. LAST JAN, THE TRANSMISSION WOULDN'T SHIFT OUT OF FIRST. OTTAWA FORD DID FIX THIS ISSUE AS A SPEED CONTROL SENSOR WIRING PROBLEM. WITH THE STEERING ISSUE THE CAR IS UNDRIVABLE AND I AM A SINGLE MOM WITH NO OTHER TRANSPORTATION OR MEANS OF INCOME TO FIX. I NEED SOME HELP WITH THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147389January 10, 2006
ELECTRICAL SYSTEM, TIRES, EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC
WENT SO SEARS AUTO CENTER AT 9570 SOUTH WEST FREEWAY HOUSTON TEXAS 77074. FOR A TIRE CHANGE THEY CHARGE 156.00 AND ALSO TOLD ME THAT MY CAR ROTORS WERE BROKEN AND NEED SHOE/PAD TO BE REPLACED. AND CAR NOT TO BE DRIVEN. TOTAL AMOUNT 571.00. CALLED NEXT MORNING TO CANCEL WORK BECAUSE I DECIDED TO TAKE TO DEALER FORD. BUT THAT TIME CAR WASN'T FIXED YET CAUSE THEY TOLD ME TO PAY FIRST BUT I DIDN'T HAVE A CREDIT CARD WITH ME THAT NIGHT SO I LEFT IT THERE AND TOOK BUS. THEY CHARGE 271. NEXT MORNING FOR SOME SHOE/PAD WHICH I TOOK MY CAR THE THE REGULAR MECHANIC AND THEY TOLD ME THAT SEARS DID NOT CHANGE ANYTHING ON MY CAR. SO I PAY THAT MANY MY CAR IS STILL NOT FIXED. I HAVE TO DRIVE MY CAR BECAUSE I DON'T HAVE ANOTHER WAY TO MOVE. SO PLEASE HELP ME TO TO GET MY MONEY BACK OR TO GET MY CAR FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147326January 10, 2006
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:CLUTCH ASSEMBLY
IGNITION WILL NOT TURN. CLUTCH MASTER CYLINDER LEAKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148661January 9, 2006
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING
2003 FORD FOCUS IGNITION KEY WOULD NOT TURN. VEHICLE ALSO SHOWS SIGN OF STALLING. *TS ***NO ANSWER REQUIRED*** *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147278January 9, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BACK DOORS ARE DIFFICULT TO OPEN WHEN I PULL THE HANDLES IT WILL (POP) OPEN. I AM AFRAID THAT THE DOORS WILL NOT LATCH PROPERLY WHEN CLOSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147280January 9, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I JUST BOUGHT A 2002 FORD FOCUS. MY KEY WONT TURN AND MY STEERING WHEEL IS LOCKED UP. ON-LINE I HAVE NOTICED THIS IS A HUGE PROBLEM WITH FOCUSES. I AM GOING TO GET IT FIXED, BUT AM CONCERNED BECAUSE IT SEEMS TO BE A BIG PROBLEM THAT WILL CONTINUE TO RE-OCCUR. I HAVE BEEN WITHOUT A CAR FOR SOMETIME, AND WAS STRANDED. LUCKILY IT HAPPENED AT MY APARTMENT AND I DID NOT HAVE TO HAVE THE CAR TOWED IMMEDIATELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147191January 8, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
THIS PARTICULAR PROBLEM HAS HAPPENED TO WAY TOO MANY PEOPLE. I FIRMLY BELIEVE IT IS A SAFETY CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147140January 7, 2006
UNKNOWN OR OTHER, EQUIPMENT, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THERE IS A LEAK IN THE RESEVOIR FOR THE RADIATOR, ELECTRICAL PROBLEM WITH THE RADIO. THE RADIO KEEPS LOSING POWER WHEN GOING DOWN THE ROAD. THE MASTER SWITCH FOR THE PASSENGER WINDOW DOES NOT WORK, THE REAR PASSENGER WINDOW ASSEMBLY IS BROKE LEAVING THE WINDOW NOT ABLE TO STAY UP. THERE IS A FUNNY NOISE WHEN DRIVING DOWN THE ROAD. IT SOUNDS LIKE A CRACKLY NOISE. HALF OF THE TIME THE HEAT WILL NOT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147066January 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
2000 FORD FOCUS SUFFERS FROM DEFECTIVE MOTOR MOUNTS THAT COULD CAUSE DRIVE SHAFT DAMAGE. THERE WAS A RECALL FOR THIS PROBLEM IN SOME AREAS ACCORDING TO MY FORD DEALER, MY CAR WAS NOT INCLUDED IN THAT RECALL. I WOULD LIKE TO FILE A COMPLAINT TO DOCUMENT THAT MY CAR AND OTHERS FALLING IN THAT PARAMETER SHOULD BE INCLUDED IN THE RECALL FOR RIGHT MOTOR MOUNT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146962January 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT STATED THE IGNITION LOCKED UP WHILE ATTEMPTING TO START THE VEHICLE. AFTER DRIVING THE VEHICLE TO A DESIGNATION THE LOCKSMITH REPLACED THE IGNITION SWITCH. THE DEALERSHIP FOUND ON THE INTERNET SEVERAL OTHER YEAR MODEL VEHICLES WITH IGNITION SWITCH PROBLEMS. *AK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146746January 3, 2006
SUSPENSION:FRONT:WHEEL BEARING
MY 2000 FORD FOCUS BEGAN MAKING A VERY LOUD RUMBLING NOISE ALONG WITH A GRINDING NOISE WHILE DRIVING DOWN THE ROAD. I TOOK IT INTO MY MECHANIC AND HE SAID THAT BOTH REAR WHEEL BEARINGS WERE TOTALLY SHOT AND THE REAR WHEELS OF THE CAR WERE ABOUT TO FALL OFF. I CALLED FORD CUSTOMER CARE AND THEY SAID THAT SINCE THE CAR WAS OUT OF WARRANTY THERE WAS NOTHING THEY WERE WILLING TO DO. THIS WAS IN SPITE OF THE FACT THAT THE CAR HAD BEEN PREVIOUSLY RECALLED FOR THIS PROBLEM. I FEEL THAT THIS IS A SERIOUS AND LIFE THREATENING SAFETY DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146791January 3, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 FORD FOCUS IGNITION CYLINDER/SWITCH LOCKING UP. THE IGNITION LOCKED UP WITHOUT WARNING AND CONTINUED TO DO SO FOR A FEW DAYS THEN WORKED FINE FOR A FEW DAYS AND THEN LOCKED COMPLETELY 4 DAYS LATER. I GOT THE IGNITION CYLINDER/SWITCH REPLACED ON 12/31/05 FOR $200.44. BOTH THE DEALER AND FORD ADMITTED THAT IT IS A PROBLEM AND FAR TOO MANY PEOPLE HAVE HAD THE SAME COMPLAINT VIA AUTOMOTIVETALK.NET. THERE ARE 100'S OF COMPLAINTS THE SAME AS MINE!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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