Ford Focus Complaints

22,326 consumer complaints on file.

#10150168February 13, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
DT*: THE CONTACT STATED THE TRUNK LID WOULD NOT OPEN. THE VEHICLE WAS SEEN BY AN AUTHORIZED DEALERSHIP. THE SERVICE DEPARTMENT MADE SEVERAL ATTEMPTS TO OPEN THE TRUNK LID, LATER HOWEVER THEY WERE SUCCESSFUL AFTER REMOVING THE QUARTER PANELS AND REAR TAILLIGHT ASSEMBLIES. THE DEALER DISCOVERED THERE WERE NO EMERGENCY RELEASE LATCHES INSIDE THE TRUNK. THE DEALER INSTALLED TRUNK RELEASE LATCHES AND THE TRUNK BEGAN TO FUNCTION PROPERLY. THE MANUFACTURER WAS ALERTED, BUT COULD NOT DETERMINE IF THE VEHICLE WAS MANUFACTURED WITH OR WITHOUT THOSE TRUNK LID LATCHES. UPDATED 03/09/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150052February 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS SE IGNITION KEY SWITCH LOCK-UP. THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM -- KEY WON'T TURN, STEERING WHEEL IS LOCKED, AND THE GEAR SHIFT WON'T MOVE. THE FIRST TIME, I WAS ABLE TO MANIPULATE THE KEY AND FINALLY START THE CAR. THIS TIME, IT IS SUNDAY AND I AM STRANDED. A LOCKSMITH TOLD ME THAT FORD IS THE ONLY ONE WHO HAS PARTS AND IT WILL BE A VERY EXPENSIVE REPAIR. SO TOMORROW, I WILL HAVE TO RENT A CAR TO KEEP A DOCTOR'S APPOINTMENT AND HAVE THE FOCUS TOWED TO THE DEALERSHIP TO HAVE THE IGNITION REPLACED. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH FORD (I JUST CHECKED THE INTERNET) AND THEY REFUSE TO RECALL THESE CARS TO FIX THIS VERY DANGEROUS PROBLEM. THANKFULLY, I WAS IN A WELL-LIGHTED, SAFE AREA OF THE CITY. I SHUDDER TO THINK OF WHAT MAY HAVE HAPPENED IF I HAD BEEN STRANDED IN A HIGH-RISK AREA. THE FOUNDER OF FORD MOTOR COMPANY BUILT THE COMPANY ON REPUTATION AND HIGH STANDARDS WITH CUSTOMER SATISFACTION ALWAYS IN MIND. WHAT HAS HAPPENED TO THIS GREEDY ORGANIZATION NOW RUN BY MR. BILL FORD WHO CARES NOTHING ABOUT THE SAFETY AND QUALITY OF ITS CARS AS HIS ANCESTORS DID? RECALL THIS CAR NOW -- ENOUGH IS ENOUGH!. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150068February 12, 2006
VEHICLE SPEED CONTROL
MY IDLE SPEED CONTROL VALVE I WAS TOLD WAS NOT WORKING PROPERLY AND THE RPM'S WOULD SHOOT UP WHENEVER I WOULD HAVE THE CAR IN NEUTRAL. HOWEVER THIS POSED AS A HIGH DANGER RISK BECAUSE IT WOULD JERK FORWARD BECAUSE OF THE CAR IDLING AND SUCH A HIGH POINT. THIS ALMOST CAUSED ME SEVERAL ACCIDENTS AND IS SEEMING TO BE HURTING THE ENGINE. HOWEVER THE DANGER OF KEEPING MY CAR LIKE THIS IS WHY I AM WRITING. I THINK THIS POSED AS A DRIVING RISK B/C OF HOW UNSAFE IT MADE THE CAR AFTER THIS STARTED TO ACT UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150026February 11, 2006
SEAT BELTS:REAR/OTHER, SEAT BELTS:FRONT
FRONT PASSENGER SEAT BELT FAILED TO LATCH. BROUGHT TO GARAGE AND HAD TO GET IT REPLACED... AT A COST OF OVER $190.00. NOW, ONLY ABOUT 2 MONTHS LATER, THE REAR PASSENGER AND MIDDLE SEAT BELTS ARE NOT LATCHING AT ALL. MY CHILDREN USE THESE BELTS FOR THEIR BOOSTER SEATS. IT IS EXTREMELY DANGEROUS AND A DEFINITE SAFETY HAZARD. I AM NOT WANTING TO HAVE TO PAY ANOTHER $400 OR SO TO GET THESE FIXED AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150027February 11, 2006
ELECTRICAL SYSTEM:IGNITION
MY MOTHERS 2001 FORD FOCUS HAD A PROBLEM WITH THE IGNITION SWITCH WITH IT LOCKING UP. AFTER CHECKING THE WEB I FOUND THAT THIS SEEMS TO BE AN ONGOING PROBLEMS WITH THE FORD FOCUS BUT FORD DOESN'T SEEM TO THINK SO. I NOW HAD TO BUY THE PART AND FIND SOMEONE ELSE TO INSTALL BECAUSE IT WOULD BE 3 WEEKS BEFORE THEY COULD FIT ME IN AT A PRICE TAG I WAS TOLD OF $550.00 TO HAVE IT FIXED WHICH IS A RIP OFF ESPECIALLY IF THIS IS HAPPENING TO A NUMBER OF OTHER OWNERS OF FORD FOCUS'. IT SEEMS TO ME FORD DOESN'T WANT TO OWN UP TO THE DEFECT SINCE IT'S NOT A SAFETY CONCERN TO THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149929February 10, 2006
STRUCTURE:BODY:DOOR
WE BOUGHT OUR CAR USED IN NOVEMBER OF 2004, SINCE THEN, WE HAVE HAD THE DRIVER DOOR HANDLE BREAK TWICE AND THE PASSENGER HANDLE BREAK ONCE. OF COURSE, THIS IS NOT LIFE THREATENING BUT IT IS REALLY ANNOYING TO NOT BE ABLE TO GET YOUR CHILD IN THE BACK SEAT WITHOUT HAVING TO UNLOCK AND OPEN ALL THE DOORS BEFORE YOU CAN GET TO THE RIGHT DOOR. WE HAVE HAD THE HANDLES REPLACED TWICE WHICH WAS COVERED BY THE WARRANTY, BUT IT IS BROKEN YET AGAIN, AND I'M NOT SURE OUR EXTENDED WARRANTY WILL COVER IT. IT IS OBVIOUSLY A MANUFACTURE PROBLEM, EVEN THOUGH I CAN'T FIND ANY OTHER COMPLAINTS OF THIS NATURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149697February 8, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS. INSERT KEY BUT IGNITION WILL NOT TURN. APPARENTLY A VERY COMMON PROBLEM AND FORD NEEDS TO DO A RECALL!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149826February 8, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED. THE DEALER DETERMINED THAT THERE WAS A RECALL ON THE VEHICLE REGARDING THE FUEL TANK ASSEMBLY (NHTSA RECALL, #06V025000). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FUEL PUMP HAS BEEN REPLACED TWICE. THE IGNITION SWITCH HAS BEEN REPLACED THREE TIMES. UPDATED 3/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149502February 6, 2006
ELECTRICAL SYSTEM:IGNITION
1. I DROVE TO A RESTAURANT AND TURNED OFF MY CAR, WHICH IS A FORD FOCUS YEAR 2000. LATER WHEN I CAME BACK TO START MY CAR I COULD NOT GET THE KEY ALL THE WAY INTO THE IGNITION. 2. I TRIED SO MANY THINGS TO GET MY KEY INTO THE IGNITION, BUT I HAD TO LEAVE IT THERE OVERNIGHT IN THE PARKING LOT AND THEN HAD IT TOWED THE NEXT DAY. 3. AT THE MOMENT I AM LOOKING INTO EITHER A LOCKSMITH OR SEEING IF SUCH A REPLACEMENT WILL BE UNDER WARRANTY. I HAVE READ THAT THIS IS A COMMON PROBLEM AND IT HAS TO DO WITH THE IGNITION SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149503February 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
STARTING ABOUT 2 WEEKS AGO (43,000 MILE) THE STEERING WHEEL STARTED TO LOCK AND THE KEY WOULD NOT TURN TO START THE CAR. AS MANY HAVE STATED ON THEIR COMPLAINTS AND ON AUTOMOTIVETALK.NET THIS IS A RECURRING PROBLEM THAT NEEDS TO BE RECALLED. I HAVE TO TAKE IT IN AND GET IT REPLACED. FROM ALL THE READING I DID IT WILL COST ME BETWEEN $250 AND $450. THERE SHOULD BE A RECALL OR A LAW SUITE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149422February 4, 2006
AIR BAGS, STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE WAS TRAVELING ON HIGHWAY, WEATHER WAS CLEAR, ROAD WAS DRY. STEERING WHEEL BEGAN TO VIBRATE, VEHICLE SUDDENLY VEERED TO RIGHT AND OUT OF CONTROL. VEHICLE STRUCK GUARD RAIL HEAD ON, UPON IMPACT AIR BAGS DID NOT DEPLOY. MY WIFE WAS SERIOUSLY INJURED WHEN HER HEAD STRUCK THE WINDSHIELD. SHE RECEIVED CUTS TO HER FOREHEAD, MULTIPLE CONTUSIONS AND A FRACTURED ANKLE THAT WILL REQUIRE SURGERY TO REPAIR. THE VEHICLE WAS INSPECTED BY A CRASH INVESTIGATOR AND IT WAS DETERMINED THAT A DEFECTIVE TIE ROD WAS THE LIKELY CAUSE OF THE LOSS OF CONTROL AND THERE WAS SUFFICIENT FORCE TO DEPLOY AIR BAGS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10149452February 4, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS IS THE THIRD TIME THAT I WILL HAVE TO GET MY IGNITION SWITCH REPLACED ON MY 2000 FORD FOCUS BECAUSE IT WILL NOT TURN. THE FIRST TIME THE SWITCH WAS DRILLED OUT ON WARRANTY. THE SECOND TIME THE KEY WOULD NOT TURN AND THE REPLACED IT UNDER THE REPAIR WARRANTY. IT HAPPENED AGAIN A LITTLE OVER A YEAR LATER. THIS TIME I WAS TOLD BY THE TOW TRUCK DRIVER TO HIT IT WITH SOMETHING. I HAVE USED THIS METHOD TO TURN THE KEY EVERY DAY FOR THE LAST 2 YEARS. THIS WORKED UNTIL NOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149402February 3, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THREE INSTANCES. VEHICLE ELECTRICAL SYSTEM (DASH, GAUGES, LAMPS, ETC) SUDDENLY GO DEAD. ENGINE THEN SURGES AND STALLS. POWER STEERING AND POWER BRAKES FAIL. VEHICLE FAILS TO RESTART. 1ST INSTANCE (12/2004): DEALER HAD FAILED TO PROPERLY RECONNECT ELECTRICAL CONNECTORS AFTER RECALL SERVICE. ACCIDENT OCCURRED, MINOR INJURIES. 2ND INSTANCE (1/22/2006): DEALER FOUND NO PROBLEM. VEHICLE RESTARTED. 3. 3RD INSTANCE (2/3/2006): DEALER FOUND FAULTY ALTERNATOR/ALTERNATOR WIRING. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10149333February 2, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL NOT TURN. THE VEHICLE MUST BE TOWED AND A NEW IGNITION CYLINDER INSTALLED BEFORE THE VEHICLE CAN MOVE. AN INTERNET SEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS. IT IS OBVIOUSLY VERY DANGEROUS, ESPECIALLY IN WINTER--PEOPLE COULD BE STRANDED IN A DANGEROUS LOCATION OR EXPOSED TO EXTREMES FOR A LONG PERIOD OF TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149232February 1, 2006
ELECTRICAL SYSTEM:IGNITION
1) I HAVE A 2003 FORD FOCUS WITH AN IGNITION LOCK PROBLEM. THE KEY WILL NOT TURN. I UNDERSTAND THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE AND DEFINITELY FEEL IT IS A SAFETY CONCERN. *NM 2) STUCK OUT IN THE COLD IN UNSAFE NEIGHBORHOODS. 3) MUST REPLACE THE CYLINDER AT A COST OF APPROXIMATELY $300
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149093January 31, 2006
FUEL SYSTEM, GASOLINE
THE DAY THE PROBLEM BEGAN MY CAR WAS IDLING VERY ODDLY. THE RPM'S WOULD RACE UP, LIKE I WAS ACCELERATING THEN THE NEXT SECOND IT SEEMED LIKE THE CAR WAS GOING TO DIE. THE CAR HAD OVER A 1/4 OF A TANK OF GAS IN IT. THEN THE CAR JUST QUIT WHILE I WAS DRIVING DOWN THE ROAD. TO FIND OUT IT WAS COMPLETELY OUT OF GAS EVEN THOUGH THE GAS GAGE READ 1/4. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149098January 31, 2006
ELECTRICAL SYSTEM:IGNITION
PUT KEY INTO IGNITION BUT KEY WILL NOT MOVE AT ALL AND VEHICLE WILL NOT START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148923January 29, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
2001 FORD FOCUS Z3 COOLING LOW SPEED FAN SYSTEM RESISTOR FAILURE, HOT LEAD WIRE IN PLASTIC SHIELDING MELTED , INSULATION MELTED FROM SOCKET TO SOURCE SOCKET. CONTACTS OVERHEATED/MELTED, CIRCUIT'S FUSE DID NOT BLOW. HIGH SPEED FAN CONTINUES TO OPERATE WHEN AIR CONDITIONER IS TURNED ON. CAR OVERHEATS IN TRAFFIC BECAUSE LOW FAN MOTORS DO NOT COME ON, NEVER NOTICED PROBLEM AS AIR CONDITIONER USUALLY ON ALL THE TIME. HAS BEEN ONGOING FOR PAST 6 MONTHS. JUST NOW CHECKED RESISTOR AND FOUND BURNED WIRING. NO FIRE, NO INJURIES BUT GIVEN DIFFERENT CIRCUMSTANCES COULD BE A FIRE PROBLEM. THE FUSE SHOULD HAVE PROTECTED THE CIRCUIT BUT HASN'T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148906January 28, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION DOES NOT TURN ON 2002 FORD FOCUS. I CANNOT TURN THE KEY. I HAVE LOOKED AROUND ON THE INTERNET AND THERE WERE A LOT OF PEOPLE WHO HAD THIS SAME PROBLEM. I FIXED IT BY TAPPING THE KEY WITH A HAMMER AS I TURNED THE KEY. THE DEALERSHIP WANTED ME TO PAY THEM $400 TO FIX THIS PROBLEM, BUT I THOUGHT FORD SHOULD JUST FIX IT BEFORE THEY MAKE THEIR WORTHLESS CARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148857January 27, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE AND ENGINE COOLING:ENGINE
BRAKES HAD TO BE REPLACED AT LESS THAN 24,000 MILES; CONTINUES GRINDING AND SQUEAKING CONTINUE EVEN FOLLOWING BRAKE REPLACEMENT AND TURNING OF ROTORS; AT HAVE REPLACED ALL FOUR TIRES TWO TIMES, WITH LESS THAN 20,000 MILES ON EACH SET OF TIRES; IGNITION SWITCH MALFUNCTIONED - I COULD GET THE KEY INTO THE IGNITION, BUT IT WOULD NOT ROTATE; NOW AT ONLY 41,000 MILES, THE ENGINE ATTEMPTS TO STALL IN IDLE - THE WHOLE CAR SHUDDERS - AND HAS STALLED TWICE WHILE I WAS STOPPED AT TRAFFIC LIGHTS. THIS PRESENTS A DANGEROUS SITUATION, NOT ONLY FOR MYSELF, BUT FOR MY TWO CHILDREN AND OTHERS ON THE ROADWAY. IN REVIEWING THIS SITE, I AM OBVIOUSLY NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. WHY DOESN'T THE NHTSA ISSUE RECALLS ON FORD FOCUS FOR THESE AND OTHER PROBLEMS? FORD SHOULD RECALL THE WHOLE LINE AND ISSUE REFUNDS TO CUSTOMERS OR CANCEL THEIR REMAINING LOAN PAYMENTS. I AM A SINGLE MOTHER WITH TWO CHILDREN, WHO CANNOT AFFORD COSTLY REPAIRS. THE ATTITUDE OF THE SERVICE PERSONNEL AT THE FORD DEALERSHIP HERE IS AWFUL, AND THEY HAVE TREATED ME BADLY EVERY TIME I HAVE GONE IN THERE, SO THAT I DON'T EVEN WANT TO TAKE THE CAR IN WITH THIS LATEST PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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