Ford Focus Complaints

22,326 consumer complaints on file.

#10146682January 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
JUST DRIVING TO THE BANK AND THE CAR STARTED TO SPUTTER AS IF IT WAS LOSING POWER WHEN I CAME TO A STOP AT A RED LIGHT. I HAVE REPLACED THE AIR FILTER AND THE FUEL FILTER. I CHECKED ALL FUSES. WHEN BRAKING I HAVE TO HAVE ONE FOOT ON BRAKE AND OTHER ON GAS TO GIVE IT A LITTLE GAS SO IT DOESNT STALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146720January 2, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS SE, ENGINE WILL STALL WITH NO WARNING CAUSING A COMPLETE STOP OF THE VEHICLE IN THE MIDDLE OF THE HIGHWAY ALMOST CAUSING AN ACCIDENT. SINCE THE PROBLEM DIDN'T SHOW ANY PRIOR SYMPTOMS I CONSIDER THIS A MAJOR SAFETY PROBLEM DUE TO THAT WHEN IT HAPPENED TO ME IN A 5 LINE HIGHWAY AT NIGHT WITH HEAVY TRAFFIC ONLY LUCK HELPED ME AVOIDING A MAJOR ACCIDENT. I RECEIVED A LETTER FROM FORD BACK ON 2004 RELATED TO A FUEL PUMP PROBLEM AND A REPLACEMENT PROGRAM TO VEHICLES HAVING SYMPTOMS LISTED ON THE LETTER. AT THAT TIME MY VEHICLE WAS WORKING FINE SO I FOLLOW THE RECOMMENDED ACTION THAT WAS TO TAKE NO ACTION AND SAFE THE LETTER IN CASE OF SOMETHING HAPPENING IN THE FUTURE. HOW GOOD IS THE LETTER IF THIS PROBLEM NO GIVE ANY WARNING SIGNS IT HAPPEN AT ANY GIVEN TIME. PLEASE FOLLOW UP ON THIS PROBLEM THAT HAD BEEN REPORTED BY MANY OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146728January 2, 2006
ELECTRICAL SYSTEM:IGNITION
FOCUS IGNITION LOCKS UP, CONTACTED DEALER ABOUT PROBLEM AND THEY INFORMED ME THIS IS A VERY COMMON PROBLEM, FORD KNOWS ABOUT IT BUT IT IS NOT A RECALL ITEM. IF FORD IS AWARE OF A DEFECT WHY IS THERE NO RECALL!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146733January 2, 2006
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
MY FOOT PAD ON MY CLUTCH PEDAL BECAME SLIPPERY DUE TO LEAKING HYDRAULIC FLUID OUT OF MY CLUTCH MASTER CYLINDER ON MY 2002 FORD FOCUS ZX3. NOW I HAVE STAINS ALL OVER MY CARPETING AND SHOES. MY CLUTCH BEGAN NOT RELEASING DUE TO THIS AS WELL AND THE PLATE BURNED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147546December 30, 2005
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER RECEIVED RECALL LETTER FOR 2000 FOCUS FUEL PUMP AND WAS REFUSED SERVICE. *TS THE CONSUMER STATED THE FUEL PUMP WAS REPLACED THE FIRST TIME WITHOUT ANY PROBLEMS FROM THE DEALER, HOWEVER THE CONSUMER RECEIVED ANOTHER LETTER WHICH STATED THE FUEL PUMP HAD BEEN RE-DESIGNED AND IT WOULD BE REPLACED WITHOUT ANY CHARGE. THE DEALER REFUSED TO REPLACE THE FUEL PUMP STATING IT WAS FOR SOME MODELS NOT ALL, EVEN THOUGH THE CONSUMER WAS EXPERIENCING SYMPTOMS AT THAT TIME. THE CONSUMER WAS TOLD THE 3RD CYLINDER IN THE ENGINE NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146545December 30, 2005
POWER TRAIN:CLUTCH ASSEMBLY
45,000 MILE CAR HAS LEAKING CLUTCH MASTER CYLINDER. CLUTCH PEDAL IS WET AND SLIPPERY WITH BRAKE FLUID. I'VE HAD TO ADD BRAKE DUE TO THE LEAK. I'M AFRAID THAT MY BRAKES WILL GO OUT OR THAT MY FOOT WILL SLIP OFF OF THE CLUTCH PEDAL. I STILL HAVN'T HAD IT FIXED YET BECAUSE THE REPLACEMENT PART WILL LIKELY FAIL ALSO. IT'S A COMMON PROBLEM ACCORDING TO THE DEALER I TOOK IT TO FOR AN ESTIMATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146579December 30, 2005
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: THE CONTACT STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED THE DEALERSHIP AND IT WAS DETERMINED THE FUEL PUMP FAILED. THE FUEL PUMP AND IAC VALVE WERE REPLACED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146596December 30, 2005
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
DT: THE CONTACT STATED THE VEHICLE WAS LEAKING WATER INTO THE TRUNK WHICH HOUSES THE BRAKE LIGHT MODULE, AND THE REAR LICENSE PLATE LIGHTS. THIS CAUSED THE WIRING MODULE TO CORRODE. AFTER THE REPAIRS WERE MADE THE VEHICLE IS STILL HAD THE SAME PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146604December 30, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 2001 FORD FOCUS THAT I PURCHASED IN NOV. OF 2001. I HAVE HAD INTERMITTENT STALLING PROBLEMS WITH THIS CAR STARTING ABOUT 2 YRS AGO. I HAVE REPLACED FUEL FILTER, SPARK PLUGS ETC ASSUMING THESE WERE THE CAUSES OF THE PROBLEM. ABOUT 2 WEEKS AGO, I WAS DRIVING ON I-90 IN NEW YORK STATE WHEN THE CAR SUDDENLY STALLED WHILE DRIVING AT ABOUT 65 MPH. I WAS FORCED TO PULL OFF THE ROAD FROM THE PASSING LANE WITH A TRACTOR TRAILER BEHIND ME. FORTUNATELY, THAT DRIVER WAS ABLE TO AVOID ME. I WAS ABLE TO LIMP OFF THE ROAD AT AN EXIT ABOUT 1/4 MILE DOWN THE ROAD. I FILLED THE CAR WITH GAS AND THE SYMPTOMS WENT AWAY. THE CAR WAS BELOW 1/4 TANK OF GAS AT THE TIME. I HAVE HAD ONE MORE EPISODE OF THIS PROBLEM A FEW MONTHS AGO ON ANOTHER TRIP (ALSO BELOW 1/4 TANK OF GAS). I FILLED THE CAR WITH GAS AND CHANGED THE SPARK PLUGS AT THAT TIME. HOWEVER, THAT SITUATION DID NOT INVOLVE A NEAR MISS OF AN ACCIDENT. IN MY RESEARCH OF THE PROBLEM, I DISCOVERED THIS IS A COMMON PROBLEM WITH FORD FOCUS VEHICLES. MY CAR WAS MADE IN THE "INTERIM PERIOD" MENTIONED ON THE NHTSA WEBSITE. I CONTACTED FORD'S CUSTOMER SERVICE LINE, BUT WAS TOLD MY VEHICLE WAS NOT INVOLVED IN THE SERVICE BULLETIN ALTHOUGH MY SYMPTOMS SEEM TO BE IDENTICAL. I TYPICALLY KEEP MY TANK FILLED EXCEPT ON LONGER TRIPS WHICH PROBABLY HID THE SYMPTOMS UP TO THIS TIME. AT THIS POINT, IT APPEARS THAT THE FUEL PUMP WILL NEED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146332December 29, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY 2003 FORD FOCUS HAS HAD PROBLEMS WITH THE TRUNK LATCH FOR ABOUT A YEAR NOW. WHEN I GO TO CLOSE THE TRUNK IT DOES NOT SHUT. IT WILL SHUT IF I PULL ON THE SAFETY LATCH THEY HAVE IN CASE SOMEBODY GETS LOCKED IN THE TRUNK,HOWEVER EVEN WHEN IT CLOSES THAT WAY WHENEVER IT RAINS MY TRUNK WHEN I OPEN IT GETS ALL WET!I HAD A BUNCH OF CHRISTMAS PRESENTS IN THE BACK AND WHEN I OPENED THE TRUNK THEY WERE SOAKED! ALSO THE DOOR LATCHES SOMETIMES LOCK ON THEIR OWN. TWICE I HAVE BEEN LOCKED OUT OF MY CAR. I NO LONGER EVER LEAVE MY CAR WITHOUT MY KEYS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146381December 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS:FRONT
DT: THE CONTACT STATED WHILE WAITING AT A STOP LIGHT THE VEHICLE IN FRONT OF PUT ON THE BRAKES, THIS IN TURN CAUSED THE CONTACT'S VEHICLE TO REAR END THE OTHER VEHICLE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT. SHE HIT HER CHEST ON THE STEERING WHEEL. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP TO HAVE THIS PROBLEM CHECKED. NO REPAIRS WERE MADE.*AK UPDATED 1/25/2006 - THE DEALER DETERMINED THAT THE PASSENGER SIDE SEAT BELT WAS ALSO FAULTY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10146394December 29, 2005
ELECTRICAL SYSTEM:IGNITION
YESTERDAY I WAS UNABLE TO START MY CAR. I PUT IN THE KEY BUT IT WOULD NOT TURN. THERE WAS NO WARNING, NO CLICKING, NO DIFFICULTIES STARTING MY CAR IN THE PAST. AFTER SEVERAL HOURS WE FINALLY GOT THE CAR STARTED AND TOOK IT INTO THE SHOP. THEY TOLD ME THAT IT WAS THE TUMBLER AND THE COST OF THE REPAIR WOULD BE $226. NOT ONLY DID THE DEALERSHIP CHARGE FOR THE DAMAGED PART AND LABOR BUT ALSO TO RUN THE DIAGNOSTIC TEST IN ORDER TO FIND OUT WHAT WAS WRONG. IT COST $79.00 JUST TO HAVE THE DIAGNOSTIC TEST. I WAS ALSO INFORMED THAT THIS IS A COMMON PROBLEM IN THIS CAR. OUR CAR ONLY HAS 38,000 MILES ON IT! MY HUSBAND CALLED FORD CUSTOMER SERVICE NUMBER IN ORDER TO FIND OUT WHAT FORD WAS DOING TO RECTIFY THE SITUATION. HE WAS INFORMED THAT AT THIS TIME ALL THEY COULD OFFER WAS A 12 MONTH WARRANTY ON THE NEW PART BUT WOULD NOT PAY FOR THE REPAIR. I HAVE HAD TIME DO SOME RESEARCH AND FIND THAT THERE ARE MANY COMPLAINTS OF A SIMILAR NATURE. THERE WHERE QUITE A FEW THAT HAD TO REPLACE THIS PART MORE THAN ONCE AND IN A FEW CASES TWICE IN ONE YEAR. I CONSIDER THIS A SAFETY ISSUE. THIS SITUATION COULD LEAVE INDIVIDUALS STRANDED. THERE IS NO WARNING! I CONSIDER MYSELF LUCKY BECAUSE I HAD JUST RETURNED FROM A TRIP OVER THE MOUNTAINS FOR THE HOLIDAYS. I COULD HAVE BEEN STRANDED ANYWHERE THAT I MAY HAVE TURNED OFF MY CAR. IT WOULD HAVE COST ME TO HAVE MY CAR TOWED TO A TOWN WITH A FORD DEALERSHIP, LET ALONE THE COST OF LODGING AND THE EXPENSE OF MISSING TIME OFF WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146238December 28, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED WHILE DRIVING AT 70 TO 75 MPH THE VEHICLE STARTED TO SWAY. WHEN HE CHECKED THE VEHICLE TO SEE WHAT WAS WRONG HE FOUND THE REAR WHEEL WAS LOOSE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THEY SAID THE REAR WHEEL BEARING AND WHEEL SHAFT WORE OUT AND NEEDED TO BE REPLACED. THERE WAS NHTSA RECALL CAMPAIGN 00V303000 IN 2003 CONCERNING THE REAR WHEEL BEARING, AND THE REMEDY REPAIRS WERE PERFORMED. THE MANUFACTURER WAS CONTACTED, AND THE VEHICLE HAS BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146274December 28, 2005
ELECTRICAL SYSTEM:IGNITION
STARTING APPROX. 7 MONTH'S AFTER I PURCHASED MY BRAND NEW 2003 FORD FOCUS FROM JACK BYRNE FORD IN MECANICVILLE, NY I STARTED TO HAVE PROBLEMS WITH MY CAR STARTING (FEBURARY OF 2004). I WOULD PLACE THE KEY IN THE IGNITION AND ATTEMPT TO START THE CAR. UPON TURNING THE KEY IN THE IGNITION - NOTHING WOULD HAPPEN. THE RADIO WOULD TURN ON AND SO WOULD THE HEAT BLOWERS AND I WOULD ALSO GET SOME DINGING. BUT, THE CAR FAILED TO START. I HAVE SINCE BROUGHT THE CAR TO THE DEALERSHIP APPROX. 4 - 5 TIMES. EACH TIME I HAD GONE THROUGH AN EPISODE OF THE CAR NOT STARTING AND THEN WHEN IT FINALLY STARTED I BROUGHT IT TO THE DEALERSHIP. THE UNFORTUNATE PART IS I SHOULD HAVE HAD IT TOWED TO THE DEALERSHIP SO THEY CAN SEE FIRST HAND - HOW THE IGNITION DOESN'T TURN OVER. THIS HAS HAPPENED TO ME ABOUT 2 DOZEN TIMES. EACH TIME FORD WOULD RETURN THE CAR TO ME AND IT WOULD RUN FOR A COUPLE WEEKS PROBLEM FREE. THEN SURE ENOUGH IT WOULD START AGAIN. ANYHOW, THIS PAST WEEKEND I WAS AT A FRIENDS HOUSE WITH MY TWO CHILDREN - AGES 6 AND 3 MONTH'S. THE CAR WOULD NOT START. THANK GOD I WAS AT SOMEONE'S HOUSE AND I WASN'T STUCK OUT IN MY CAR IN DECEMBER IN THE COLD WITH MY CHILDREN!! I APPRECIATE THAT FORD WAS KIND ENOUGH TO LOOK AT MY VEHICLE AND ATTEMPT TO MAKE A CORRECTION - BUT AFTER RESEARCHING THIS PROBLEM I FEEL LIKE MORE SHOULD BE DONE ABOUT THIS. I MEAN I BOUGHT A NEW CAR SO I WOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS. I WOULD HATE TO FEEL LIKE I WOULDN'T EVER WANT TO OWN A FORD AGAIN. I THINK THEY NEED TO RECTIFY THIS SITUATION AND CORRECT THIS PROBLEM. I WOULD WRITE A MORE AGGRESSIVE LETTER - BUT AT THE MOMENT THE CAR IS STARTING - SO I AM NOT FEELING HOSTILE!! PLEASE ASSIST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146100December 27, 2005
SUSPENSION, WHEELS:HUB, LATCHES/LOCKS/LINKAGES, TIRES:TREAD/BELT
I PURCHASED MY 2002 FORD FOCUS IN JANUARY OF 2005. I LOVE MY CAR, HAVE FOUND OUT ABOUT OF THINGS THAT COULD GO WRONG LATER. RIGHT NOW I AM HAVING TROUBLE WITH MY FRONT WHEELS. I HAVE PUT SIX USED TIRES ON THE FRONT SINCE I PURCHASED THE FOCUS. IN NOVEMBER I HAD TWO BRAND NEW TIRES PUT ON PLUS IN MAY I HAVE HAD A WHEEL ALIGNMENT DONE. THE CAR STILL SHAKES VERY BAD. FOUND OUT I NEED MY WHEEL HUB BEARING REPLACE, PLUS I FOUND OUT THERE MAY BE A RECALL ON THE REAR BEARING WHICH I HAVE NOT RECEIVED ANYTHING. I SHOULD NOT HAVE TO PAY FOR THESE THINGS TO BE DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146115December 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I BOUGHT MY CAR NEW AND ONLY HAVE ABOUT 20,000 MILES ON IT (I LIVE IN THE CITY AND I DON'T DRIVE THAT MUCH). OVER THE LAST 2 WEEKS, THE IGNITION SWITCH ON MY 2001 FOCUS IS STARTING TO FAIL. I AM VERY CONCERNED ABOUT THIS AND AFTER READING ALL THE PROBLEMS ON THE INTERNET AM WONDERING WHY NO ONE HAS FILED A LAWSUIT OR WHY FORD ISN'T ISSUING A RECALL. I'M NOT LOOKING FORWARD TO SHELLING OUT $300+ TO FIX THEIR PROBLEM. I GOT THE SPARE KEY IN THE IGNITION, SO I JUST LEAVE IT IN ALL THE TIME AND LOCK THE DOORS, AND I TRY TO DRIVE AS LITTLE AS POSSIBLE. I GUESS I'LL BE USING MY TAX RETURN TO FIX FORD'S PROBLEM IT'S TOO BAD, MY FAMILY & I HAVE BEEN FAITHFUL FORD CUSTOMERS FOR SEVERAL GENERATIONS, BUT I'LL PROBABLY BUY HONDA NEXT TIME OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146111December 27, 2005
STEERING
DT: THE CONTACT STATED STEERING WHEEL LOCKED AND SHE COULD NOT GET THE STEERING WHEEL TO TURN. IT LOCKED WHILE THE VEHICLE WAS PARKED. A NEIGHBOR WAS ABLE TO UNLOCK THE STEERING WHEEL BY MANEUVERING THE STEERING WHEEL WITH THE KEY IN THE IGNITION. *AK UPDATED 1/19/2006 - THE VEHICLE WAS REPAIRED AT THE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146131December 27, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC THE AIR BAGS DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THIS INCIDENT CAUSED THE CONTACT'S VEHICLE TO HIT ANOTHER VEHICLE. BOTH BUMPERS CRACKED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER RECOMMENDED THAT NO OTHER MECHANIC LOOK AT THE VEHICLE UNTIL THEY DETERMINE WHAT OCCURRED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10145976December 23, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT: THE CONTACT STATED WHEN USING THE HEATER DUST BLEW IN HIS EYES. THE VEHICLE WAS TAKING BACK TO THE DEALER FOR INSPECTION. THE DEALER TOLD HIM THE PARTICLES WERE ACTUALLY FLUX FROM THE HEATER CORE. WHEN THE HEATER CORE GOT HOT THE FLUX BROKE UP AND SEPARATED FROM THE CORE. THE DEALER FLUSHED THE HEATER CORE. THIS STOPPED THE PARTICLES FROM ESCAPING FOR SEVERAL WEEKS. THE PROBLEM RECURRED. THE CONTACT'S EYES WERE BURNING AND STINGING WHEN THE FLUX BLEW IN HIS EYES. HE MUST TURN THE VENTS AWAY FROM HIS FACE TO AVOID ANY CONTACT WITH THE PARTICLES. THE VEHICLE IS SCHEDULED FOR ANOTHER HEATER CORE FLUSH NEXT WEEK. NO OTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146000December 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT STATED THE KEY WOULD NOT GO INTO THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND THEY STATED THE IGNITION WAS WORN OUT. THEY REPAIRED THE VEHICLE, BUT THE CONTACT HAS NOT TAKEN POSSESSION OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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