Ford Escape Complaints

29,499 consumer complaints on file.

#10182012February 8, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*- THE CONTACT STATED WHILE STARTING THE 2006 FORD ESCAPE WITH 100 FAILURE MILEAGE SHE TURNED ON THE HEAT ONE RAINY DAY AND BEGAN TO SMELL A PERFUME/GRAPE CANDY ODOR COMING FROM THE HEATER VENT. THE VEHICLE WAS TAKEN TO A DEALER , AND THE ENGINEER LOOKED IT OVER, BUT WILL NOT SPECIFY WHAT TESTS THAT THEY DID, IF ANY. THE VEHICLE STILL HAS THIS ODOR. THE CURRENT MILEAGE WAS 6000.*AK UPDATED 03/02/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181887February 7, 2007
ELECTRICAL SYSTEM
CAR HAD BEEN PARKED FOR 30 MINUTES WITH ENGINE OFF WHEN A FIRE IGNITED IN THE ENGINE, ENGULFING AND DESTROYING THE ENTIRE CAR. FORD ESCAPE XLT 2001. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181558February 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* - THE CONTACT CALLED REGARDING A 2006 FORD ESCAPE HYBRID. THE CONTACT WAS TRAVELING AT 60 MPH WHEN THERE WAS A COMPLETE BRAKE FAILURE. THE ROAD CONDITIONS WERE DRY. THE ABS LIGHT AND THE BRAKE LIGHT TURNED ON. THE CONTACT STATED THAT HE APPLIED GREAT FORCE TO THE BRAKE PEDAL AND THE BRAKES WOULD NOT STOP THE VEHICLE. HE ENGAGED THE EMERGENCY BRAKE. THE VEHICLE FISHTAILED, AND HE HAD TO DRIVE INTO THE MEDIAN TO AVOID HITTING OTHER VEHICLES. THE VEHICLE EVENTUALLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME. *AK UPDATED 2/22/2007- THE DEALER DETERMINED THAT THE BRAKE MODULE FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181695February 5, 2007
SUSPENSION:FRONT:WHEEL BEARING
MY 2004 FORD ESCAPE FAILED STATE INSPECTION DUE TO A LOOSE WHEEL BEARING AT 21,500 MILES. THE DEALERSHIP INDICATED THAT I SHOULD NOT DRIVE THE VEHICLE AS THIS WAS A SAFETY CONCERN. WHEN ASKED WHY THIS WASN'T FOUND DURING A COMPLETE SUSPENSION CHECK 2 MONTHS PRIOR, I WAS TOLD THAT THIS DEFECT MAY NOT BE DETECTED UNTIL THERE WAS A FAILURE. WHEN I ASKED ABOUT THE OTHER WHEEL BEARINGS I WAS TOLD THIS WAS AN UNUSUAL EVENT. I HAVE SINCE DISCUSSED THIS WITH ENGINEERS FROM DETROIT AND WAS TOLD THESE WHEEL BEARINGS ARE A MAJOR WARRANTY PROBLEM. I AM CONCERNED THAT I AM DRIVING A VEHICLE THAT MAY LOOSE CONTROL WITHOUT WARNING SHOULD OTHER BEARINGS BECOME LOOSE. SHOULD WHEEL BEARING BE REPLACED EVERY 20,000 MILES? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181619January 30, 2007
AIR BAGS
CUSTOMER WANTS TO KNOW IF AIR BAGS FOR 2003 FORD ESCAPE HAVE BEEN RECALLED. **CC THE AIR BAG LIGHT BLINKS ON THEN OFF. CONSUMER NOT SURE WHAT THIS INDICATES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181110January 30, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE HAD MANY PROBLEMS WITH THE AIRBAG LIGHT COMING ON AND OFF RANDOMLY IN MY 2002 FORD ESCAPE & HAVE READ ON THE INTERNET THAT OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEM. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP FOR THE 2ND TIME AND THEY REPLACED THE AIRBAG PRETENSIONER, AS IT HAD GONE BAD. I WAS ADVISED THAT IF THE LIGHT WERE ON, THE AIRBAG WOULD NOT DEPLOY. I DO NOT BELIEVE THIS IS A "WEAR-AND-TEAR" PART AND FORD NEEDS TO LOOK INTO THE SITUATION TO MAKE SURE A RECALL IS NOT NEEDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181021January 29, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
COMPLETE BRAKE FAILURE. FIRST TIME IT OCCURRED WAS ON THE INTERSTATE - 65 MILES AN HOUR AND THE BRAKE LIGHT AND THE ABS LIGHT CAME ON AND THERE WAS A BEEP. THERE WERE THEN NO BRAKES AT ALL. LUCKILY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND COAST TO A STOP. TURNED OFF THE TRUCK AND STARTED IT AGAIN AND IT HAD BRAKES. ON THIS LAST INCIDENT, THE SAME THING IN THE SAME ORDER HAPPENED. THANKFULLY, MY WIFE WAS ABLE TO GET THE VEHICLE TO COAST TO A STOP WITHOUT HITTING ANYONE OR ANYTHING. THIS PROBLEM IS VERY DANGEROUS. IT IS INTERMITTENT THUS MAKING IT HARD TO DIAGNOSE. *JB CONSUMER STATED VEHICLE WAS TRADED IN 2015. UPDATED 6/8/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180945January 28, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
MY VECHICLE CAUGHT FIRE IN MY FRONT YARD OVER NIGHT SOMETIME IN THE REAR TRUNK OF MY SUV AND FORD DEALERSHIP AND THER CAUSE OF ORGIN HAS LEFT IT UNEXPLAINED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10179483January 23, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL *- THE CONTACT STATED THAT THE GAS GAUGE FAILED. THE CONTACT STATED THAT IF THE VEHICLE MAY HAVE 3/4 TANK, BUT THE GAUGE WOULD MOVE AROUND FROM 1/2 TO EMPTY BEFORE SHE WOULD REFUEL. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR, AND SHE WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, AND THOUGHT IT COULD BE A COMPUTER GLITCH. THE CONTACT CONTINUED TO HAVE PROBLEMS WITH THE GAS GAUGE AND THE DEALER DIAGNOSED THE FAILURE AS A FAULTY GAS SENSOR. ON DEC 30, 2006 THE GAS SENSOR WAS REPLACED. THE MILEAGE AT THAT TIME WAS 34,000, THE PRESENT MILEAGE IS 34800. ON JANUARY 2, 2007 THE GAUGE READ A 3/4 TANK. THE DRIVER WAS TRAVELING AT 55 MPH AND THE VEHICLE DID NOT SLOW DOWN OR HESITATE IT JUST STOPPED. THE VEHICLE RAN OUT OF GAS ON A BUSY HIGHWAY. THE DRIVER WAS ABLE TO COAST OFF TO THE SHOULDER. THE CONTACT STATED THAT THE FUEL LIGHT DID NOT COME ON. THE VEHICLE WAS TOWED TO A GAS STATION AND ONCE GAS WAS PUT IN THE VEHICLE IT WAS FINE. THE CONTACT STATED WHEN THEY PUT GAS IN THE VEHICLE THE GAUGE NEVER WENT ABOVE 3/4 TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO TOLD THE CONTACT THAT THE FUEL SENSOR THEY REPLACED WAS FAULTY. THE CONTACT STATED THAT HER VEHICLE SHOULD BEEPS WHEN THE FUEL IS LOW AND THE COMPUTER ALSO LETS THE CONTACT KNOW HOW MANY MILES IS LEFT BEFORE THE TANK IS EMPTY. THE CONTACT STATED SHE IS STILL HAVING PROBLEMS WITH THE VEHICLE'S GAS GAUGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179519January 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY OVER DRIVE LIGHT CAME ON SUDDENLY AND CONTINUALLY FLASHED DURING A TEN MINUTE DRIVE HOME. THE RPM NEEDLE SPIKED STRAIGHT UP A FEW TIMES DURING THE DRIVE AND IT SEEMED LIKE I "LOST POWER". DEAN SELLERS FORD DIAGNOSED AN INTERNAL TRANSMISSION FAILURE REQUIRING A WHOLE NEW TRANSMISSION FOR $3600. I HAVE NEVER USED A SERVICE OTHER THAN LAPEER FORD AND DEAN SELLERS. I BOUGHT THE ESCAPE (2001 XLT 4 WH) FROM LAPEER FORD WITH 16,000 MILES ON IT. THE CAR NEVER SHOWED SIGNS OF THIS FAILURE PREVIOUS TO YESTERDAY. DEALERSHIPS. SEARCHING THE INTERNET, I FOUND THAT THERE WAS ONE TRANSMISSION RECALL BUT WHEN I PUT IN MY VIN IT WAS FREE OF RECALLS. DEAN SELLERS CHARGED ME $89 TO DIAGNOSE THE CAR. I GOT ANOTHER QUOTE AT AMERICAN TRANSMISSION IN TROY. THEY TOWED MY CAR IN. FORD TEST DROVE MY CAR AND ELECTRONICALLY CHECKED IT. PREVIOUS REPAIRS ALL DONE AT LAPEER FORD AND DEAN SELLERS FORD: NEW TIRE AT 16,000 MILES; NEW IGNITION AT 25,000; CHECK ENGINE LIGHT AT 33,000; PLUG TIRE AT 40,000; NEW WINDSHIELD AT 43,000; 4 NEW TIRES AT 44,000 DUE TO NUMEROUS FLATS (LAPEER GAVE ME 3 FREE); FRONT BRAKES AND WHEEL BEARINGS AT 55,000; TIRE NAIL AT 60,000; NEW BLADES AT 61,000; BELT RECALL AND TIE ROD AND MASTER CYLINDER AT 69,000; CRANK CASE OIL LEAK AND REAR BRAKES AT 74,000; FRONT BRAKES AT 76,000; WASHER PUMP AND MULTI-FUNCTION SWITCH AND FUEL FILTER AT 78,000; REAR WIPER AT 85,000; ABS LIGHT MODULE, FRONT BRAKE PADS, ROTOR PADS RIGHT FRONT ABS SENSOR AT 86,000; AIR FILTER AND BATTERY CLEANED AT 89,000; LICENSE PLATE BULB AND BOTH FRONT SWAY BAR LINKS AT 90,000; FRONT LIGHTS KEPT FLASHING, REPLACED DAYLIGHT RUNNING LIGHTS CONTROL ASSEMBLY AT 93,000 AND NOW AT 94,000 THE TRANSMISSION. NO ONE AT DEAN SELLERS TODAY TOLD ME THAT I MIGHT NOT MAKE IT HOME! BUT IMMEDIATELY UPON LEAVING THE DEALERSHIP THE TRANSMISSION STALLED ESPECIALLY DURING TURNS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179325January 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
THIS IS TO REPORT ANOTHER SUSPECTED 2002 FORD ESCAPE ABS CONTROL MODULE FIRE. THE VEHICLE FIRE OCCURRED JAN. 9, 2007 AT CLIENT'S HOME. THE VEHICLE IS A 2002 FORD ESCAPE XLT, AND IS CURRENTLY STORED AT INSURANCE AUTO AUCTIONS (IAA), 1710 STARITA ROAD, CHARLOTTE, NC 28206-1286, PHONE: 704-596-5854, FAX: 704-596-7492, STOCK NUMBER: 2799576. THE HOUSE AND CAR ARE INSURED BY STATE FARM, WHICH HAS RETAINED ME AS ITS SUBROGATION COUNSEL. THE FIRE OCCURRED WHILE THE CAR WAS PARKED IN THE GARAGE IN THE "KEY OFF" POSITION. LARRY HELTON FOR FORD HAS ALREADY EXAMINED THE VEHICLE AND THE SCENE ON JANUARY 17, 2007. NO ONE WAS INJURED, BUT THE PROPERTY DAMAGES COULD EXCEED $50,000.00. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10179359January 22, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* - WITHIN ONE WEEK OF PURCHASING THE VEHICLE, THE POWER STEERING FAILED ON THE VEHICLE. THE DEALER STATED THAT THEY REPLACED THE POWER STEERING MODULE. ON 1/21/07 WHILE DRIVING 35 MPH THE POWER STEERING FAILED AGAIN ON TWO OCCASIONS. THE CONTACT WAS ABLE TO RE-START THE VEHICLE. THE WARNING LIGHT INDICATOR DISPLAYED SERVICE POWER STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178953January 17, 2007
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT STATED THAT ON 01/05/06 WHILE DRIVING HER 2002 FORD ESCAPE AT 10 MPH. THE VEHICLE MADE A LOUD NOISE. WHEN SHE TRIED TO STOP THE VEHICLE SHE APPLIED THE BRAKES, BUT THE VEHICLE DIDN'T COME TO AN IMMEDIATE STOP. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR. THE VEHICLE CONTINUED TO MAKE A LOUD NOISE THAT SOUNDED LIKE THE SOMETHING LOOSE. THE CONTACT DID TAKE THE VEHICLE TO HER MECHANIC, BUT BEFORE REACHING THE MECHANIC HER ABS LIGHT TURNED ON. THE CONTACT STATED THAT THE MECHANIC TOLD HER THAT THE RELUCTOR RING HAD FAILED AND THAT THE VEHICLE NEEDED THE LEFT FRONT AXLE ASSEMBLY REPLACED. *JB UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178814January 16, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL* - THE CONTACT WAS STOPPED HE STOPPED AT A LIGHT, ANOTHER VEHICLE HIT HIM IN THE REAR. THE SECOND VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH. THE AIRBAG DID NOT DEPLOY, BUT THE CRASH RESULTED IN THE DRIVERS SEAT UNEXPECTEDLY RECLINING TO A HORIZONTAL POSITION, THE CONTACT WAS ABLE TO ADJUST THE SEAT AFTER THE IMPACT. THE PASSENGER SEAT REMAINED IN POSITION. THE DRIVER SUFFERED INJURIES. *NM THE CONSUMER STATED HE LOST CONTROL OF THE STEERING. UPDATED 02/22/07. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10178365January 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* - THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 40 MPH, THOUGHT THERE WAS A TIRE FAILURE. INSPECTION REVEALED THE TIRES TO BE FINE. THE CONTACT GOT BACK IN THE CAR AND TRIED TO SHIFT INTO REVERSE GEAR WITH NO RESULTS. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP, AND THE DEALERSHIP INFORMED THE CONTACT THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONTACT WAS CONCERNED ABOUT THE DIAGNOSIS SINCE THE VEHICLE HAD 43,000 MILES ON IT. *AK UPDATED 2/9/2007 - THE FAILURE OCCURRED SUDDENLY AND WITHOUT WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178206January 9, 2007
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT
(2007) WHILE DRIVING MY VEHICLE, THE ENGINE-COOLING SYSTEM-LOW COOLANT WARNING INDICATOR LAMP ILLUMINATES AND AFTER CHECKING THE COOLANT RESEVOIR WHICH WAS AT PROPER LEVELS. DELAER NOTIFIED ME THAT THE COOLANT SENSOR AS BAD AND NEEDED TO BE REPLACED COSTING $300. (2007) WHILE DRIVING OR PARKED, AFTER TURNING THE STEERING WHEEL LEFT OR RIGHT, THERE WOULD BE A LOUD SQUEAK OR SCREEHING SOUND COMING FROM THE TIRE AREA. DEALER NOTIFIED ME THAT THE AXLE ROD NEEDED TO BE REPLACED COSTING OVER $300. (2006) LAST YEAR THERE WAS A CHECK ENGINE LIGHT ON WHICH WAS CAUSED BY A MALFUNCTIONING ENGINE COIL #5 WHICH BURNED OUT MY SPARK PLUG. THAT COST WAS OVER $700. THERE WERE SEVERAL OTHER PROBLEMS WITH THEIS VEHICLE BUT TOO MANY TO NAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178220January 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY 2001 FORD ESCAPE PARKED IN MY DRIVEWAY STARTED TO CATCH ON FIRE. I TOOK IT TO THE DEALERSHIP AND IT WAS THE ABS MODULE LIKE IN NHTSA ACTION NUMBER PE06048. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10177452January 1, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 FORD ESCAPE. PARKED> 3 HRS. CAUGHT FIRE. ENGINE AND FRONT OF CAR COMPLETELY DESTROYED. HAVE DETAILED PICTURES UNDERSTAND INVESTIGATION INTO THIS PROBLEM BEGAN IN NOVEMBER 2006 WOULD LIKE TO SPEAK TO SOMEONE BEFORE CAR IS TOWED TO JUNK YARD. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10177460January 1, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE WAS STOPPED WITH ENGINE RUNNING TRANSMISSION IN D WITH FOOT ON BRAKE. BRAKE PEDAL UNEXPECTEDLY PUSHED TO FLOOR AND VEHICLE MOVED FORWARD. THE PROBLEM WAS THE RIGHT REAR RUBBER BRAKE HOSE BURST. NOT YET REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177337December 29, 2006
VEHICLE SPEED CONTROL
TL* - THE CONTACT WAS ACCELERATING ONTO THE INTERSTATE WHEN THE THROTTLE BECAME STUCK. THE VEHICLE WAS A 2004 FORD ESCAPE WITH 47,000 MILES. THE CONTACT HAD BOTH FEET ON THE BRAKES AND THE VEHICLE WOULD NOT STOP. THE VEHICLE REACHED 100 MPH. THERE WERE NO WARNING SIGNS OR NOISES PRIOR TO THE INCIDENT. THE VEHICLE TRAVELED AT THIS SPEED FOR APPROXIMATELY 1 MILE. THE CONTACT KEPT APPLYING THE BRAKES AND WAS ABLE TO SLOW THE VEHICLE TO 45 MPH. THE CONTACT PULLED OVER TO THE SHOULDER AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT CALLED THE POLICE , AND THE VEHICLE WAS TOWED TO A FORD DEALER. THE DEALER REPLACED THE THROTTLE CABLE. THE CONTACT HAS THE REPAIR ORDER. A POLICE REPORT WAS NOT FILED. THE WEATHER CONDITIONS WERE DRY. THERE WERE NO INJURIES. AK UPDATED 01/29/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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