Ford Escape Complaints

29,499 consumer complaints on file.

#10186367March 28, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT TWO HOURS AFTER DRIVING THE VEHICLE SMOKE WAS DETECTED. THE CONTACT LIFTED THE HOOD, AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT, AND THEY REMOVED THE BATTERY FROM THE VEHICLE. THE SMOKE CEASED, AND THE VEHICLE WAS TOWED TO THE DEALER. ONCE THE DEALER INSERTED THE BATTERY BACK INTO THE VEHICLE,IT IMMEDIATELY STARTED TO SMOKE AGAIN. THE DEALER DAIGNOSED THE FAILURE AS A BURNED OUT ABS MODULE. THE CONTACT STATED THAT NHTSA ALREADY HASDAN INVESTIGATION OPEN , ACTION # PE06048)FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 70,000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186384March 28, 2007
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT STATED THAT THE 2001 FORD ESCAPE XLT WIRES UNDER THE HOOD BURNED WHILE SITTING IN THE GARAGE OF HER HOME. SHE DROVE THE VEHICLE ONE HOUR PRIOR TO THE FIRE. THE ALARMS IN HER HOUSE WARNED HER OF THE FIRE. SHE CALLED THE LOCAL FIRE DEPARTMENT, AND THEY FOUND NO FIRE IN THE HOUSE. THEY THEN CHECKED THE GARAGE AND THEY SMELLED SOMETHING BURNING. THE FIREMAN OPENED AND NOTICED THE WIRES THAT WERE BURNING UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO TOWN AND COUNTRY, AND THEY INFORMED HER THAT OLD BRAKE FLUID LEAKED ON THE ABS, WHICH WAS THE CAUSE OF THE WIRES BURNING. THE VEHICLE WAS SERVICED FOR THE ABS LIGHT COMING ON, AND OFF AT THE LOCAL FIRESTONE, THEY REPLACED THE MASTER CYLINDER . THE WIRES BURNED WITHIN 24 HOURS OF THE REPAIR. THE TOWN AND COUNTRY DEALERSHIP GAVE THE CONTACT A LOANER VEHICLE, AND SHE FELT THIS WAS ODD. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HER THAT IT WOULD COST $2,416.12 TO REPAIR THE WIRES AND THE ABS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 67,508. *AK THE CONSUMER STATES THAT SHE WANTS TO BE REIMBURSED FOR ALL REPAIRS DONE TO HER VEHICLE AND HAS PROVIDED ALL INVOICES FOR REPAIR AND THE REPORT FROM THE FIRE DEPT. UPDATE 4/25/07*TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186417March 28, 2007
ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, HYDRAULIC, SUSPENSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*- THE CONTACT OWNS A 2006 FORD ESCAPE. WHILE DRIVING AT 15 MPH THE CONTACT HEARD A POPPING NOISE WHEN SHE DEPRESSED THE BRAKES AND NOTICED THAT THE BRAKE LIGHT ILLUMINATED. SHE HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE WIRING HARNESS SHOULD BE REPLACED. THE DEALER CHANGED THE WIRING HARNESS. HOWEVER, SIX MONTHS LATER THE CONTACT EXPERIENCED THE SAME PROBLEM. THE DEALER WAS INSPECTING THE VEHICLE TO DETERMINE THE REASON FOR THE MOST RECENT FAILURE. THE CURRENT MILEAGE WAS 16,900 MILES. *AK CONSUMER HAS INCLUDED MULTIPLE INVOICES STATING BRAKE SYSTEM WENT OUT. THE DEALER PERFORMED MULTI POINT INSPECTION AND PERFORMED THE VARIOUS TASKS: REINSTALLED SIDE FRONT PANEL, REPLACED HARNESS, ALIGNMENT OF FRONT END AND REAR, REPLACE UPPER STRUT BEARING AND BUSHING, BLED BRAKE SYSTEM. UPDATE *4/16TR THE ABS LIGHT AND BRAKE LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186166March 26, 2007
STEERING
I STOPPED MY 2001 FORD ESCAPE AND PUT THE SHIFT INTO PARK. THE SHIFT FLEW INTO PARK AND THE VEHICLE STAYED IN DRIVE, WHICH ALMOST SENT ME INTO A BAYOU. I TURNED THE IGNITION OFF AND THE SHIFT WAS JAMMED. THE VEHICLE WAS STILL IN DRIVE. I HAD TO GET IT TOWED TO THE LOCAL DEALERSHIP. I WAS TOLD BY ONE OF THE MECHANICS THAT THE CABLE ON THE SHIFT BROKE LOOSE. HE SAID HE WAS SURPRISED THERE HASN'T BEEN A RECALL ON IT YET BECAUSE THEY ARE GETTING ESCAPES AND ESCORTS IN THEIR SHOP WITH THE SAME EXACT THING HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185043March 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I'VE READ ONLINE SEVERAL OTHERS THAT HAVE HAD PROBLEMS WITH THE AIR BAG LIGHT IN THE 2003 FORD ESCAPE. MY AIR BAG LIGHT GOES ON AND STAYS ON ABOUT 2CE A WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185055March 14, 2007
ELECTRICAL SYSTEM
VEHICLE STALLS SUDDENLY WITHOUT NOTICE AND THE STEERING AND BRAKES WILL NOT FUNCTION. VERY DANGEROUS SITUATION THAT HAS OCCURRED SEVERAL TIMES. DEALERSHIP SAYS THEY HAVE NEVER HEARD OF THIS ISSUE. 2003 FORD ESCAPE. VEHICLE IS THE YEAR INCLUDED IN THE RECALL AND CAME FROM THE SAME KANSAS PLANT BUT IT SHOWS NO RECALL. CONTACTED FORD DIRECTLY AND WAS TOLD THEY HAVE ALSO NOT HEARD OF THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184941March 13, 2007
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ON MARCH 13TH 2007 MY CAR WAS PARKED IN THE DRIVEWAY AND SMOKE WAS COMING OUT OF THE BOTTOM OF THE ESCAPE AND THE HOOD. IT SMELLED LIKE AN ELECTRICAL FIRE- I INVESTIGATED WHERE THE SMELL WAS AND IT ALL LOOKED FINE- I TURNED ON THE ESCAPE AND THEN THE BRAKE LIGHTS AND ABS LIGHT CAME ON ALONG WITH THE ENGINE CHECK LIGHT. I LOOKED UP ON THE INTERNET AND SAW THAT SEVERAL COMPLAINTS ON THE BRAKE SYSTEM CATCHING ON FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184813March 12, 2007
ENGINE AND ENGINE COOLING
I HAVE HAD MY OIL PAN FIXED 3 TIMES AND I ONLY HAVE 21,000 MILES ON MY VEHICLE. TODAY IT IS IN FOR THE THIRD TIME. ALSO NOW I HAVE TO GET OIL SPOTS OFF MY DRIVEWAY. I NEVER THOUGH I WOULD HAVE TO WORRY ABOUT MY 2005 FORD ESCAPE LEAKING OIL ON MY DRIVEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184382March 6, 2007
VEHICLE SPEED CONTROL:CABLES
AS I PULLED OFF I88 INTO A GAS STATION IN CHENANGO FORKS, NY, I ATTEMPTED TO BRAKE. THE CAR FELT AS IF IT DID NOT WANT TO BRAKE AND WANTED TO SPEED UP. THE CAR "PULLED" ME AND WOULD NOT STOP. THE ENGINE STARTED TO "REV" AS IF SOMEONE HAD THEIR FOOT DOWN ON THE GAS. THE BRAKE GAVE AND I PUT THE CAR IN PARK. I CHECKED TO SEE IF THE GAS PEDAL WAS "STUCK", CREATING THE "REV". IT WAS NOT. I STARTED IT 3 MORE TIMES AND EACH TIME I DID IT WOULD "REV" LOUD . I TURNED THE CAR OFF. I WAS TOWED BY AAA TO COREYS NORTHGATE FORD/MAZDA IN BINGHAMTON , NY. THEY CHECKED IT OUT, DROVE IT, SAID IT WAS FINE. WAS THERE FROM 10:00 AM-12:00 PM. LEFT AT 12:00 PM VIA I-88.10 MINUTES PRIOR TO EXIT 23 (THE EXIT FOR ROUTE 30), I FELT THE CAR ACCELERATING W/O MY FOOT ON THE GAS. THE CAR FELT LIKE IT WAS ON CRUISE, AND CONTINUING TO ACCELERATE. I COULD TAKE MY FOOT OFF THE GAS AND IT WOULD ACCELERATE. I HAD TO BRAKE TO KEEP THE CAR FROM GOING OVER 80 DOWN A HILL. BRAKING DID NOT FEEL RIGHT. I FELT VERY OUT OF CONTROL. I REACHED EXIT (ROUTE 30), PULLED OFF , TRIED TO BRAKE AND PULL OVER TO THE SHOULDER. THE CAR DID NOT WANT TO BRAKE AND WAS ACCELERATING. VERY SCARY. THE BRAKE "GAVE" ,THE CAR SLOWED DOWN. I PUT IT INTO NEUTRAL, PARK, AND TURNED IT OFF. VERY SCARY. I CALLED AAA (AGAIN) THEY TOWED ME TO AERO-FORD MERCURY - COBLESKILL, NY. GOT THERE AT 2:30 PM. WAS TOLD THE THROTTLE BODY WAS RUSTED, WATER WAS LEAKING IN. THIS MADE THE SEPARATOR NOT "SEAL" WELL, WHICH LEFT IT OPEN. WHEN IT IS OPEN, THE CAR ACCELERATES OUT OF CONTROL. THEY FOUND A CHUNK OF ICE WEDGED INTO THE SEPARATOR KEEPING IT OPEN. THEY SAID THIS IS UNUSUAL. ON 3-18-05 I BROUGHT MY CAR IN DUE TO THE RECALL & WAS GIVEN A NEW ACCELERATOR CABLE. WHAT HAPPENED TODAY WAS WHAT THE RECALL DESCRIBED WOULD HAPPEN WITH THE OLD CABLE. SCARY. THE 1ST SERVICE TEAM SHOULD NOT HAVE LET ME GO. THIS IS A SAFETY ISSUE. AFTER THEY FIX IT TOMORROW I WILL STILL BE NERVOUS TO DRIVE. THE FIRST SERVICE TEAM LET ME GO AND SAID THE CAR WAS FINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184031March 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
MY 2006 FORD ESCAPE SPORADICALLY WILL NOT RELEASE FROM "PARK". JEFF JENKINS, SERVICE REP, TOLD ME THE VEHICLE COULD NOT BE DIAGNOSED UNLESS IT WAS INOPERATIVE AT TIME OF INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183441February 25, 2007
SEAT BELTS
SEAT BELT PRETENSIONER FIRED WHILE VEHICLE WAS IN PARK AND ENGINE WAS BEING STARTED. RIGHT SIDE FIRED ONE WEEKEND LEFT SIDE FIRED NEXT WEEKEND SAME CIRCUMSTANCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183455February 25, 2007
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:WIRING
THE CAR WAS PARKED FOR ABOUT AN HOUR WHEN MY SISTER IN LAW SAW THE FIRE COMING OUT OF THE ENGINE AREA. I TURNED THE FIRE OFF WITH WATER. THE MASTER CYLINDER WAS COMPLETELY BURNED. ALL OF THE WIRES COMING OUT OF THE FUSE BOX AS WELL AS THE ABS WIRES. THE CAR WILL TURN ON BUT I CANT SHIFT IT INTO DRIVE. THE BRAKE FUSE ALSO BURNED OUT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183311February 23, 2007
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
APPROXIMATELY EVERY 8,000 MILES THE PARKING BRAKE ON THE MANUAL TRANSMISSION, INLINE-4, FWD LOOSENS AND MUST BE TAKEN TO THE DEALER TO BE TIGHTENED. THUS FAR, THIS HAS OCCURRED TWICE. WHILE PARKING ON A HILL THIS IS A SAFETY CONCERN, ESPECIALLY SINCE THE CLUTCH NO LONGER HOLDS THE VEHICLE IN PLACE AFTER 17,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183107February 21, 2007
VEHICLE SPEED CONTROL
ACCELERATOR WAS STICKING IN THE UP POSITION. TOOK GREAT FORCE TO FREE IT FROM THE UP POSITION TO GIVE THE VEHICLE GAS. AS THIS VEHICLE HAS A MANUAL TRANSMISSION, IT WAS A MAJOR SAFETY CONCERN. DEALER SAID THEY KNEW OF OTHER PROBLEMS WITH THE THROTTLE BODY. REPLACED THE THROTTLE BODY UNDER WARRANTY AND THE PROBLEM WAS RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183108February 21, 2007
ENGINE AND ENGINE COOLING:ENGINE
LOUD NOISE WHILE STARTING VEHICLE IN COLD WEATHER. IDLER PULLEY WAS SHREDDING THE SERPENTINE BELT AND PULLEY WAS OVERHEATING. DEALER REPLACED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183165February 21, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE MORNING OF 2/20/07 I WENT OUT TO START MY 2001 FORD ESCAPE TO GO TO WORK AND AS I WAS WALKING OUT TO THE GARAGE I SAW SMOKE BILLOWING OUT OF MY HOOD. I RAN OVER AND POPPED THE HOOD AND THERE WAS SMOKE COMING FROM MY ANTI-LOCK BRAKING SYSTEM ELECTRONIC CONTROL SYSTEM. I PUSHED THE CAR OUT OF MY GARAGE FEARING A HOUSE FIRE AND A FRIEND UNHOOKED MY BATTERY . WHEN THE SMOKING AND SPARKING SUBSIDED THE ABS CONTROL BOX WAS MELTED AND ALL THE WIRES WERE BURNED AND MELTED. I CALLED THE DEALERSHIP TO SEE IF THERE WERE ANY RECALLS AT THIS TIME AND THEY TOLD ME NO. I GOOGLED CONSUMER REPORTS AND SAW AN ARTICLE THAT THIS WAS NOT AN ISOLATED INCIDENT AND THAT YOU WERE INVESTIGATING 8 OTHER SIMILAR INCIDENTS. IT HAS NOT BEEN REPAIRED AS IT HAS JUST HAPPENED AND HONESTLY IS SEEMS TO BE QUITE EXPENSIVE TO REMEDY. THIS IS A VERY DANGEROUS PROBLEM AND HOPEFULLY YOUR INVESTIGATION WILL RESULT IN SOME SORT OF RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182928February 19, 2007
ENGINE AND ENGINE COOLING
ENGINE WOULD REMAIN AT FULL THROTTLE AFTER HIGHWAY DRIVING AND WOULD NOT RETURN TO IDLE. FOUND THAT THERE WERE PING PONG SIZE YELLOWISH ICE CHUNKS STUCK IN THROTTLE BODY KEEPING IT HELD OPEN. ALSO FOUND THAT THROTTLE BODY WAS SEVERELY ICED. REMOVED THROTTLE BODY AND REMOVED ICE AND CLEANED THROTTLE BODY. CONCERN HAS HAPPENED 4 TIMES WITHIN 9 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182611February 15, 2007
VEHICLE SPEED CONTROL
TL*- THE CONTACT STATED THAT THE 2002 FORD ESCAPE XLT HAD ACCELERATION PROBLEMS WHEN TRYING TO COME TO A COMPLETE STOP. THE THROTTLE KICKED OFF AND THE RPMS WENT UP TO 4 SHE THEN WOULD HAVE TO WAIT UNTIL THE RPMS WENT BACK TO NORMAL. WHEN THIS HAPPENED IT WAS VERY DIFFICULT TO GET THE VEHICLE TO STOP COMPLETELY. THE CONTACT HAS HAD 2 FAILURES WITH THE VEHICLE. WHEN SHE PUT THE VEHICLE IN NEUTRAL THE ENGINE SOUNDED LIKE IT WAS REVVING AT A MUCH HIGHER RATE. THE CONTACT STATED THAT THIS WAS A LEASED VEHICLE THAT SHE WILL BE RETURNING IN 2 MONTHS. THE VEHICLE WAS AT A DEALERSHIP NOW FOR A DIAGNOSTIC TESTING ON WHAT COULD BE CAUSING THIS PROBLEM. SHE CONTACTED THE MANUFACTURER AND WAS GIVEN A CASE # 1331070467. THE CURRENT MILEAGE WAS 64000.*AK UPDATED 03/07/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182437February 13, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
TL* - THE CONTACT CALLED REGARDING THE 2001 FORD ESCAPE. THE CONTACT WAS TRAVELING AT 35 MPH. THE ROAD CONDITIONS WERE CLEAR. THE SUN BLINDED THE CONTACT, AND SHE REAR ENDED THE OTHER VEHICLE, CAUSING MINOR DAMAGE. THE CONTACT'S VEHICLE WAS BADLY DAMAGED. THE FRAME WAS BENT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. THE AIRBAG DEPLOYED AFTER THE CONTACT'S HEAD HIT THE WINDSHIELD. THE DRIVER WAS BELTED. THE SEAT BELT PRETENSIONER DID NOT DEPLOY. THE DRIVER'S HEAD HIT THE WINDSHIELD AND THE WINDSHIELD CRACKED. THE CONTACT SUSTAINED INJURIES. THE FAILURE MILEAGE WAS 84000. A POLICE REPORT WAS TAKEN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10182249February 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY COOLANT LIGHT KEEPS COMING ON EVEN THOUGH I HAVE ENOUGH COOLANT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape