Ford Escape Complaints

29,499 consumer complaints on file.

#10189369May 1, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 CONCERNING SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE, AND WAS UNHAPPY WITH THE WAITING TIME FOR THE REPAIRS . SHE STATED THAT THE ONLY COMMUNICATION BETWEEN HER AND THE DEALER WAS THEIR INABILITY TO REPAIR THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE CURRENT AND FAILURE MILEAGES WERE 69,000. *AK RETURNED USPS , 2NDATTEMPT MADE 05/23/07 FAILED . *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189240April 30, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT RECEIVED RECALL # 07V156000 CONCERNING SERVICE BRAKES, HYDRAULIC: ANTILOCK:CONTROL UNIT/MODULE, BUT WAS UNACKNOWLEDGED BY THE DEALER. ALSO, THE CONTACT STATED THAT THE DEALER WAS UNAWARE OF THE RECALL IN A TIMELY MANNER, AND FEARED THAT THE VEHICLE MAY CATCH ON FIRE. THE VEHICLEWAS NOT BEING DRIVEN , AND THE CONTACT HAD AN APPOINTMENT ON MAY 2, 2007 TO GET THE RECALL REPAIRED. THE CURRENT MILEAGE IS 32,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *AK UPDATED 05/23/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189112April 27, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I RECENTLY TOOK MY 2001 FORD ESCAPE IN FOR SERVICE FOR RECALL #07S51. WHILE A PARTIAL REPAIR HAS BEEN COMPLETED THE PARTS TO COMPLETE THE REPAIR TOTALLY WILL NOT BE AVAILABLE UNTIL AUGUST. WHILE FORD STATES THE VEHICLE IS OK TO DRIVE THEY INFORMED ME NOT TO PARK NEAR STRUCTURES OR INSIDE GARAGES UNTIL THE REPAIR IS COMPLETED IN AUGUST, THEY CANNOT BE HELD LIABLE IF I DO SO. THAT STATEMENT MAKES ME BELIEVE THE CAR IS UNSAFE TO DRIVE DOWN THE ROAD WITH MY FAMILY IN, YET FORD WILL NOT DO ANYTHING TO REMEDY THE SITUATION OR EXPEDITE THE REPAIR OR OFFER ME A SAFE VEHICLE ON LOAN UNTIL MINE CAN BE 100% REPAIRED. I HAVE MADE NUMEROUS CALLS AND EMAILS TO FORD TO GET ACTION ON THIS REPAIR AND HAVE BEEN TREATED RUDELY AND DISMISSED TELLING ME THERE IS NOTHING THAT CAN BE DONE FOR ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188791April 25, 2007
SERVICE BRAKES, HYDRAULIC
BRAKE WARNING LIGHT AND SERVICE BRAKE SYSTEM MESSAGE FREQUENTLY DISPLAYED ON INSTRUMENT PANEL (MORE THAN A DOZEN OCCURRENCES OVER 12 MONTHS). OWNERS MANUAL DESCRIBES THIS AS A DANGEROUS CONDITION. FOUR ATTEMPTS BY FORD SERVICE TO CORRECT AND ARE UNABLE TO DETERMINE CAUSE BECAUSE CODES ARE ERASED WHEN VEHICLE IS TURNED OFF(?). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188716April 24, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HAD A SLIGHT ODOR, BACK FIRED ON TWO OCCASIONS, AND RAN POORLY. IN OCTOBER 2005 THE VEHICLE HESITATE D AT 20 MPH. THE MECHANIC DIAGNOSED THE FAILURE AS THE IGNITION COIL AND REPLACED IT FOR $400. IN MAY 2006 THE VEHICLE RAN POORLY AND BACK FIRED AGAIN. THE MECHANIC DIAGNOSED THE FAILURE AS THE COIL ONCE AGAIN AND WAS REPLACED AT 52,980 MILES. IN JULY 2006 THE VEHICLE RAN POORLY FOR A THIRD TIME. THE FORD DEALER STATED THAT TWO COILS FAILED AT 53,011 MILES. IN APRIL O 2007 THE CONTACT FELT THE VEHICLE RAN POORLY AGAIN, AND TOOK IT TO THE DEALER, SUSPECTING COIL FAILURE FOR THE FIFTH TIME. THE CURRENT MILEAGE IS 60,000 , AND FAILURE MILEAGE WAS 47,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188767April 24, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. ON APRIL 11, 2007, WHILE DRIVING 60 MPH ON THE FREEWAY THE CONTACT APPLIED THE BRAKES TO AVOID CRASHING INTO A VEHICLE THAT STOPPED IN FRONT OF HER. THE REAR SUSPENSION FAILED WITHOUT WARNING. HOWEVER, THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE SERVICE MANAGER OF LITHIA FORD STATED THAT THIS FAILURE OCCURRED WHEN THE BRAKES WERE APPLIED AT 60 MPH. A FORD ENGINEER PROVIDED RELATED INFORMATION. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 3,900, AND THE CURRENT MILEAGE WAS 4,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188562April 23, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
REPLACED CRACKED CATALYTIC CONVERTER ASY 5L8Z*5G232* CATALYTIC AT 121,000 MILES. CRACKED IN 2 PLACES. FORD TOLD ME IT WAS 2ND FORD ESCAPE IN 2 WEEKS WITH SAME PROBLEM WITH CRACKS IN SAME LOCATION. BILL COST $1126.91 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189006April 23, 2007
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING
2006 FORD ESCAPE HYBRID SUV CUSTOMER STATES THAT THE CHECK LEFT HEADLAMP LIGHT KEEPS COMING ON AND AFTER CHANGING THE LIGHT IT DID THE SAME THING AGAIN**CC WHEN THE CONSUMER REMOVED THE PROTECTIVE COVER FROM THE HEAD LIGHT ASSEMBLY, THE ELECTRICAL CONNECTION LOOKED AS IF IT HAD BURNED. CONSUMER STATED HAD VEHICLE REPAIRED AND WANTS TO BE REIMBURSED BY FORD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188547April 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
ON APRIL 15, 2007, I WENT TO VALUE BRAKES TO HAVE MY BRAKES CHECKED. THEY WERE FINE, BUT MY MASTER CYLINDER WAS LEAKING AND IT HAD TO BE REPLACED. I PAID $284.83 TO HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188548April 22, 2007
UNKNOWN OR OTHER
I'VE A 2003 FORD ESCAPE THAT I PURCHASED FROM A DEALER IN 2004. ABOUT A YEAR AGO, I NOTICED THE PAINT CHIPPING AND PEELING FROM THE HOOD WHICH I ATTRIBUTED TO STONE CHIPS FROM HIGHWAY DRIVING BUT NOW, THE PAINT IS COMING OFF ON THE RIGHT REAR OF THE CAR WHERE THE ROOF SECTION MEETS THE MAIN BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188316April 19, 2007
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
I TOOK MY 2002 FORD ESCAPE TO A FORD DEALER TO SEE IF THE RECENT RECALL OF THE ABS MODULE CONNECTOR AFFECTED MY CAR ONLY TO FIND OUT THAT I HAD AN OIL LEAK FROM THE MASTER CYLINDER WHICH WAS DROPPING ONTO THE ABS MODULE. MAYBE THIS IS WHY THE CARS ARE CATCHING FIRE TO BEGIN WITH. IF I HADN'T TAKEN MY CAR IN TO BE CHECKED THE OIL PROBABLY WOULD HAVE CAUSED A FIRE. I HAD TO REPLACE THE MASTER CYLINDER AND MY CAR ONLY HAS 70K MILES ON IT. I HAVE NEVER REPLACED ONE ON ANY CAR I HAVE EVER OWNED AND I HAVE DRIVEN THEM OVER 150KMILES. IT COST ME 278 DOLLARS..THIS CAR ALSO HAD TO HAVE THE ROTORS REPLACED WHEN I REPLACED THE BRAKES AT 42K. THE FUEL PUMP WAS REPLACED AT 34614 MILES,THE COOLANT RECOVERY TANK WAS REPLACED AT THE SAME TIME AS THE LIGHT WAS ON. AT 51K MILES CK ENGINE LIGHT CAME ON. #4 COIL HAD TO BE REPLACED AT A COST OF 282.17. AT 70K THE ENGINE LIGHT CAME ON. THE GAS CAP FAILED AND HAD TO BE REPLACED . THIS COAST 97 DOLLARS BECAUSE IT HAD TO GO ON A DIAGNOSTIC MACHINE TO FIND THE PROBLEM. I WAS GOING TO BUY A FORD ESCAPE HYBRID BUT NOW I WILL NEVER BUY ANOTHER FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188177April 17, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 2004 FORD ESCAPE THAT THE CRUISE CONTROL SWITCH (DEACTIVATION SWITCH) HAS GONE BAD ON TWO (2) OCCASIONS SINCE I HAVE HAD THE VEHICLE. THE FIRST TIME THE DEALER REPLACED IT AND I HAVE NOT YET REPLACED IT THE SECOND TIME. IS THIS COMMON AND IS THEIR A PROBLEM WITH THESE SWITCHES? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187796April 13, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* - WHEN DRIVING 50 MPH IN A 2007 FORD ESCAPE THE REAR DRIVER AND PASSENGER WINDOWS WERE DOWN AND THE CONTACT HEARD A THUMPING NOISE. THE FAILURE MILEAGE WAS 25. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. THE CURRENT MILEAGE WAS 600 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187708April 12, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, VEHICLE SPEED CONTROL
OUR 2002 FORD ESCAPE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. IT APPEARS THAT THE FIRE ORIGINATED IN OR AROUND THE ABS MODULE. THANKFULLY THERE WERE NO INITIAL SERIOUS INJURIES, THOUGH WE INCURRED SMOKE DAMAGE AND THE INCONVENIENCE OF A NON FUNCTIONING VEHICLE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187558April 11, 2007
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SEVERAL TIMES IN THE PAST WHILE TURNING THE CORNER THE CAR KILLED. HIT BRAKES HARD TO AVOID REAR-END COLLISION. THE CAR ACCELERATED, CAUSING ME TO ONCE AGAIN HIT THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187633April 11, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT ON THE 2004 FORD ESCAPE FLASHES OR STAYS ON. MY SUV HAS 71,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187933April 5, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON FEBRUARY 9, 2007 THE VEHICLE CAUGHT ON FIRE IN THE GARAGE AND BURNED TO THE FRAME. THE FIRE BEGAN ON THE ELECTRICAL INSTRUMENT PANEL ON THE DRIVER'S SIDE. THE VEHICLE WAS DESTROYED WHILE PARKED IN THE GARAGE. THE FIRE MARSHALL AND INSURANCE COMPANY HAVE PHOTOS. THE FIRE MARSHALL STATED THAT THE SWITCH OR SENSOR CAUSED THE FIRE. THE INSURANCE COMPANY INVESTIGATOR STATED THAT THE FIRE WAS DUE TO AN ELECTRICAL FAILURE. THE CONTACT'S VEHICLE BURNED 20 DAYS AFTER IT WAS PURCHASED. THE CURRENT AND FAILURE MILEAGE WERE 86,000. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186651April 1, 2007
AIR BAGS
FOR THE 5TH TIME WHILE DRIVING UNDER NORMAL CONDITIONS, THE AIRBAG LIGHT FLASHED AND REMAINED ON CONSTANTLY. TOOK VEHICLE BACK TO SAME DEALER THAT HAS WORKED ON VEHICLE REPEATEDLY FOR SAME AIRBAG PROBLEM. PER DEALER, PERFORM SELF TEST ON RCM MODULE KOEO B1994. PINPOINT TEST FOUND AND REPLACED BOTH SIDE AIR BAG CONNECTOR ON HARNESS SIDE. CLEARED CODE AND RETEST OK AFTER REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186675April 1, 2007
AIR BAGS
I OWN A 2003 FORD ESCAPE UP TO NOW I HAVE NOT HAD ANY PROBLEMS I GUESS KNOCK ON WOOD I HAVE BEEN LUCKY. LATELY THE AIRBAG LIGHT STARTED BLINKING AND THEN IT STAYS ON. FROM READING SOME OF THE COMPLAINTS THERE MIGHT BE SEVERAL REASONS AS TO WHY THIS HAPPENS. I HAVE READ THAT THERE ARE MANY PEOPLE HAVING THIS SAME PROBLEM, MAYBE FORD SHOULD TAKE THE FIRST STEP AND RECALL THE VEHICLES TO GET THIS FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186645March 31, 2007
UNKNOWN OR OTHER
WE PURCHASED A 2007 FORD ESCAPE IN FEB. WITHIN A FEW DAYS WE NOTICED A STRANGE NOISE WHEN ACCELERATING. WE BROUGHT IT BACK TO THE DEALER & THE MANAGER AGREED THAT THERE WAS INDEED A NOISE. WE BROUGHT IT IN FOR SERVICE & UPON PICKING IT UP THE NEXT DAY, WERE TOLD THAT THERE WAS NOTHING WRONG. THE MANAGER INSISTED THAT THEY INVESTIGATE FURTHER, SO IT WAS KEPT ANOTHER DAY. STILL, NO IDEA WHAT THE NOISE WAS. WE HAVE DRIVEN IN OTHER '07 ESCAPES THAT DO NOT THEY THIS NOISE. NOW IT'S 6 WEEKS LATER, WE HAVE 600 MILES ON A CAR WITH A STRANGE NOISE & FORD MAY FINALLY BE SENDING A TROUBLE SHOOTER TO INVESTIGATE THE SITUATION. SINCE NO ONE KNOWS WHAT IS CAUSING THE NOISE, WE HAVE SOME CONCERNS AS TO THE TRUCKS SAFETY. WE HAVE BEEN TOLD THAT PROBLEM IS OCCURRING IN OTHER '07 ESCAPES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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