Ford Escape Complaints

29,499 consumer complaints on file.

#10214365January 9, 2008
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
STARTING APPROX. DECEMBER 20, 2007 THE DRIVERS SIDE SEAT BELT BEGAN TO "STICK". WHEN THE DRIVER TRIES TO UNBUCKLE THE SEATBELT IT WILL NOT UNBUCKLE AFTER THE FIRST, SECOND OR SOMETIMES THIRD ATTEMPT. THIS COULD BE A POTENTIAL THREAT TO THE DRIVER IN THE EVENT THE DRIVER MUST UNBUCKLE QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214163January 8, 2008
VEHICLE SPEED CONTROL
GAS PEDALS STICKS. THIS IS AN INTERMITTENT PROBLEM. THERE WAS A RECALL FOR THIS SAME ISSUE FOR 2001-2004 VEHICLES. MY VEHICLE IS A 2005. THIS IS STILL AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213777January 5, 2008
STRUCTURE:BODY:ROOF AND PILLARS
THE PAINT IS COMING OFF THE ROOF OF THE CAR NEAR THE FRONT WIND SHIELD AREA AND ALSO ON THE HATCHBACK DOOR. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213723January 4, 2008
SEATS
I WOULD LIKE TO COMPLAIN ABOUT THE THE HEIGHT OF THE ARM REST IN MY 2006 FORD ESCAPE. I AM A TALL PERSON AND DRIVE WITH THE SEAT IN THE FARTHEST REAR POSITION AND FIND THAT I HAVE TO ALWAYS RAISE UP MY ARM AND ELBOW IN ORDER TO SAFELY MAKE A RIGHT HAND TURN. I FEEL THAT THIS CREATES A POTENTIAL SAFETY HAZARD AND COULD CAUSE AN ACCIDENT. I HAVE LOOKED FOR LOWER REPLACEMENT ARMRESTS AND HAVE NOT BEEN ABLE TO FIND SOMETHING SUITABLE TO RECTIFY THIS SITUATION FOR ME. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213601January 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FLUID
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT BRAKE FLUID LEAKED AROUND THE MASTER CYLINDER, WHICH CAUSED THE BRAKE LIGHTS TO ILLUMINATE. THE MANUFACTURER SENT A MEMO TO VEHICLE OWNERS STATING TO PURCHASE A REPLACEMENT CAP. THE CURRENT MILEAGE WAS 78,190 AND FAILURE MILEAGE WAS 40,000. THE VEHICLE PURCHASE DATE WAS UNAVAILABLE. UPDATED 01-29-08. *KB THE CONSUMER STATED BOUGHT A NEW CAP AT THE COST OF $17.61. UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213633January 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER WHEN AT A STOP. IN ADDITION, SHE WAS UNABLE TO DEPRESS THE BRAKES UNLESS THE IDLE WAS LOW. THE DEALER REPLACED THE ALTERNATOR AND THE BATTERY ON TWO OCCASIONS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THERE IS A RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (NHTSA CAMPAIGN ID # 04V165000) HOWEVER, THE MANUFACTURER STATED HER VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 107,447.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213474January 2, 2008
AIR BAGS
THE AIR BAG LIGHT GOES ON. SOME TIMES IT WILL REMAIN ON AND SOMETIMES IT WILL FLASH. I HAD THE AIR BAG MODULE REPLACED ($600) AND IT WAS OK FOR 2 MONTHS AND STARTED TO HAPPEN AGAIN. THE PROBLEM WENT AWAY AND HAS SINCE REAPPEARED. I HAVE SEARCHED THE INTERNET AND FOUND ALOT OF OTHER ESCAPE OWNERS WHO ARE HAVING THE SAME ISSUES. I BELIEVED THAT THIS IS A SAFETY ISSUE AND SHOULD BE LOOK AT.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213341January 1, 2008
ENGINE AND ENGINE COOLING
I HAVE HAD BRAKE LIQUID LEAKING FROM THE ENGINE CONTAINER SINCE I PURCHASED THE CAR AROUND 2001. I NOTIFIED THE DEALERSHIP AND THE FIRST TIME THEY SAID THE CAP MALFUNCTIONED AND THEY REPLACED THE CAP, THE SECOND TIME THEY SAID I OVERFILLED THE CONTAINER BUT IT NEVER STOPPED AND TO THIS DAY THE CONTAINER LEAKS. I ALSO HAVE HAD THE CAR STALL ON SEVERAL OCCASIONS. I THOUGHT THIS TO BE JUST A FREAK ACCIDENT UNTIL I READ THESE POSTINGS AND IT APPEARS THE PROBLEM IS WIDE SPREAD. ONE TIME IT STALLED WHILE DRIVING ON INTERSTATE 81 AT A HIGH RATE OF SPEED, I THOUGHT I WAS GOING TO WRECK BUT MANAGED TO PULL OVER WITH OUT AN ACCIDENT. NOW MY CAR HAS A HARD TIME STARTING FOR NO REASON. AT FIRST I HAD THE BATTERY REPLACED, BUT THE PROBLEM JUST GOT WORSE. NOW I SOMETIMES SPEND 20 MIN TRYING TO START THE CAR, WHEN IT FINALLY STARTS, IT STALLS AND WHEN ITS FINISHED STALLING, IT ACCELERATES ON ITS OWN AND STAYS THAT WAY FOR SEVERAL MIN. UNTIL NOW I JUST THOUGHT THESE WERE RARE OCCURRENCES BUT NOW I DON'T THINK THEY ARE. I BELIEVE THEY ARE ALL SAFETY PROBLEMS AND NOT ONCE WAS I NOTIFIED OF ANY RECALL TO FIX. MY COOLANT LIGHT CAME ON OVER 8 MONTHS AGO AND IS STILL ON DESPITE HAVING IT CHECKED AND NO PROBLEM WAS FOUND.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213299December 31, 2007
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR NINE HOURS. PRIOR TO PARKING THE VEHICLE, THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE FIRE WAS EXTINGUISHED BY USING SNOW. NO REPAIRS WERE MADE. THERE WAS NO PROPERTY DAMAGE. THE CONTACT HAS PICTURES. THE VEHICLE WAS INSPECTED IN MARCH OF 2007, BUT NOT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10212284December 19, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2003 ESCAPE LIMITED 3.0 V6 IS DIAGNOSED WITH A CRACKED EXHAUST MANIFOLD RESULTING IN LEAKING EXHAUST GASES. VEHICLE MILEAGE IS 31,200 AND HAS NEVER BEEN OFF PAVED ROADWAYS. I THINK THIS PROBLEM HAS EXISTED FOR SOME TIME BUT HAS NEVER BEEN PICKED UP ON BY REGULAR MAINTENANCE VISITS TO THE DEALERSHIP. MY DEALER EXPLAINED THAT THE PROBLEM IS A COMMON ONE AND OBVIOUSLY SHOULD HAVE BEEN A RECALL ITEM AS LEAKING EXHAUST GASES ARE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212160December 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE ENGINE FAILED TO IDLE IN 20 DEGREE WEATHER. THE ABS MODULE CAUGHT FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CONTACT REPORTED THE FIRE TO FORD MOTOR COMPANY AND THEY ADVISED HIM TO FILE A COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10211898December 14, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
WE HAVE A 2002 FORD ESCAPE XLT WE BOUGHT NEW IN SEPT OF 2002. IT HAS 90,000 MILES ON IT. LAST WEEK MY HUSBAND WAS COMING HOME WHEN IT LOST POWER AND WOULD NOT GO OVER 50 MILES AN HOUR THERE WAS ALSO A WHIRRING SOUND. HE GOT HOME AND TO OUR MECHANIC. THERE WAS A HOLE IN THE EGS VALVE (?) WHICH IT TURNS OUT WAS CAUSED BY THE CATALYTIC CONVERTER GETTING CLOGGED, BUILDING UP PRESSURED AND CAUSING IT TO BLOW. BASED UPON MY RESEARCH ON THE NET, THIS IS FAIRLY COMMON. I AM WONDERING IF THERE IS ANYTHING BEING DONE TOWARDS A RECALL. OUR DEALER IS TRYING TO GET A NEW CC FROM THE EAST COAST (WE ARE IN THE SEATTLE AREA) BUT IT MAY TAKE UP TO 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211492December 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I BOUGHT MY FORD ESCAPE 2005, WHEN I BOUGHT IT SOMETHING DIDN'T FEEL RIGHT. I TOOK IT FOR REGULAR MAINTENANCE, THE MAINTENANCE PEOPLE NEVER SAID THAT THERE WAS ANYTHING WRONG . LAST WEEK MY TRANSMISSION BLEW UP, ALL OF A SUDDEN. THE VEHICLE HAD 52,000 MILES, AND I HAVE TO PAY SEVERAL THOUSANDS DOLLARS OUT OF MY POCKET BECAUSE ITS ONLY COVERED TO 36,000 TO MILES. TALKING WITH THE MECHANIC HE TOLD ME THAT HE HAS RECEIVED SEVERAL FORD ESCAPES WITH TRANSMISSIONS PROBLEMS, WE BOTH THINK THAT THEY HAVE DEFECTIVE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211328December 10, 2007
PARKING BRAKE
THIS IS THE SECOND TIME THE BUTTON ON THE EMERGENCY BRAKE ON MY 2004 FORD ESCAPE LIMITED EDITION HAS BROKE. THE FIRST TIME WAS FIXED UNDER WARRANTY, THIS TIME FORD IS REFUSING TO FIX IT FOR FREE. THIS IS SAFETY EQUIPMENT THAT HAS FAILED TWICE ON A SUV THAT IS LESS THAN 3 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210980December 6, 2007
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTORS DON'T WORK ON BOTH SIDE[WEAK [RETURN][SPRINGS CAUSING DOORS NOT TO SHUT WHEN EXITING VEHICLE METAL CONNECTOR BLOCKS AND DAMAGES DOOR LOCK MECHANISM AND PUNCHING LARGE HOLES IN WEATHER STRIPS I'VE REPLACED TWICE ON EACH SIDE. A RECALL ON THE SEAT BELTS RETURNS SHOULD BE ISSUED. THIS PROBLEM CHEWS UP THE SEAT BELT CONNECTION METAL AND DOOR LOCK MECHANISM WHICH WILL EVENTUALLY STOP WORKING AFTER REPEATED CLOSURES. SOME ONE COULD THEN FALL OUT OF THERE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211045December 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I HAVE HAD INTERMITTENT INSTALLING SINCE 2003. RECALL 04S13 WAS FOR THE POWERTRAIN CONTROL MODULE. TOOK MY VEHICLE IN FOR THE RECALL AND STILL TODAY 12/6/07, I AM HAVING THE SAME PROBLEM. MY CAR WILL STALL IN PARKING LOTS, DRIVE THRU'S, AT TRAFFIC LIGHTS, AND IN TRAFFIC WHEN COASTING. WHEN I AM FINALLY INVOLVED IN AN ACCIDENT, I WILL BE SUING FORD FOR FAILURE TO MEET MY NEEDS WITH THIS COMPLAINT. THE DEALERS SAY I HAVE TO BRING IT IN WHEN IT HAPPENS. I CAN'T MAKE IT HAPPEN AND IT DOESN'T HAPPEN CONSISTENT TO MEET THIS "REQUIREMENT." I WILL NOT BUY ANOTHER FORD AS A RESULT OF THEIR LACK OF CONCERN FOR MY SAFETY OR LACK OF CONCERN THAT THEIR PRODUCT IS A GOOD PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211085December 6, 2007
VISIBILITY:GLASS, SIDE/REAR
AFTER A COLD NIGHT WITH FREEZING RAIN, VEHICLE HAD A SMALL LAYER OF ICE ON REAR WINDOW WHICH WAS EASILY SCRAPPED OFF AFTER HAVING REAR DEFROSTER ON. DEFROSTER WAS ON APPROXIMATELY 10 MINUTES. AFTER PULLING OUT OF DRIVEWAY AND GOING APPROXIMATELY 100 YARDS THE REAR WINDOW EXPLODED. THE WHOLE WINDOW SHATTERED INTO TINY PIECES. THE WINDOW WAS REPLACED BUT NOT BY FORD WHO CLAIMED THEY WERE NOT RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210675December 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WILL BE THE SECOND TIME I HAVE TO REPLACE THE BRAKE PADS AND ROTORS, NOT TO MENTION THAT FROM DAY ONE MY WHEELS HAVE BEEN COVERED IN BLACK DUST FROM THE BRAKES, AND IM TOLD THIS IS NORMAL. THE MAJOR PROBLEM HAS BEEN THE TRANSMISSION. I CAN NOT TELL YOU HOW MANY TIMES I'VE TAKEN IT IN TO BE LOOKED AT AND CALLED AND COMPLAINED TO FORD WITH NO HELP AT ALL. SINCE DAY ONE (MY CAR WAS BRAND NEW) THE AUTOMATIC TRANSMISSION MADE NOISES AS THOUGH IT WAS STUCK WHEN IT SHOULD BE SMOOTHLY SHIFTING GEARS. EACH TIME I TOOK IT IN NOONE HEARD ANYTHING...UNTIL MY WARRANTEE WAS UP THEN THINGS WERE HEARD. LETS SEE I'VE PAID FOR ENGINE FLUSHES, SPARK PLUG CHANGES, FLUID CHECKS, RESET CALIBRAITONS, I'VE NEVER MISSED AN OIL OR FILTER CHANGE AND IT PROGRESSIVELY IS GETTING WORSE. I'VE READ LOTS OF OTHER COMPLAINTS FROM FORD OWNERS REGARDING THE SAME PROBLEM. SO IF WE ALL ARE HAVING THE SAME ISSUE, WHY ISN'T FORD HELD ACCOUNTABLE TO FIX THIS??????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210471December 1, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT
I OWN A 2006 FORD ESCAPE. MY PROBLEM IS I HAVE HAD POPPING AND SQUEAKING NOISES IN THE FRONT END SINCE I PURCHASED THE VEHICLE. I HAD TAKEN IT TO THE DEALERSHIP SEVERAL TIMES FOR THE NOISES THEY WOULD ALWAYS MAKE COMMENTS LIKE IT MUST ONLY BE WHEN I'M DRIVING THAT IT MAKES THE NOISE. NEEDLESS TO SAY WHEN I COMPLAINED ENOUGH ABOUT THE PROBLEMS THEY CHECKED THE SUV AND REPLACED THE WHEEL BEARING AT 5,000 MILES, IT ALSO NEEDED NEW SWAYBAR LINKS,AT ABOUT 8,000 MILES THEY TOLD ME THEY ORDERED THEM. HOWEVER WEEKS LATER THEY STILL HAD NOT RECEIVED THE PARTS AND I THEN STARTED HAVE PROBLEMS WITH MY BRAKES, WHEN I PUSHED THE BRAKE ON THE STEERING WHEEL WOULD VIBRATE. THEN AT 13,000 MILES I HAD TO REPLACE BOTH ROTORS AT MY EXPENSE BECAUSE THE DEALERSHIP REFUSED TO PAY FOR THEM UNDER WARRANTY( FUNNY ISN'T IT YOU HAVE A BUMPER TO BUMPER WARRANTY TILL 36,000 AND IT ISN'T COVERED ). NOW IT HAVING 18,000 MILES I HAD TO HAVE THE NEW ROTORS TURNED. THE DEALERSHIP NEVER REPLACED THE SWAYBAR LINKS. I THOUGHT IF YOU HAD A A PROBLEM THEY COULD NOT FIX IT WOULD FALL UNDER THE LEMON LAW IN MISSOURI, IT IS APPARENT THEY CAN NOT FIX THE PROBLEM. WHAT CAN I DO ? I HAVE A 8 MONTH OLD GRANDSON IN THE VEHICLE EVERYDAY (WELL WHEN IT ISN'T IN THE SHOP FOR SOME REASON) I DO NOT FEEL SAFE DRIVING WITH THE FRONT END PROBLEMS IT KEEPS HAVING. I AM PAYING 25,000.00 DOLLARS FOR A VEHICLE THAT IS UNSAFE NOT ONLY TO MY FAMILY BUT TO OTHERS ON THE HIGHWAY. PLEASE ADVISE ME ON A HELPFUL SOLUTION. THANK YOU FOR TAKING THE TIME TO READ AND ACKNOWLEDGE MY PROBLEMS WITH MY ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209227November 17, 2007
UNKNOWN OR OTHER
I RECENTLY NOTICED THAT THE PAINT ON MY 2003 FORD ESCAPE WAS PEELING AND FLAKING AT AN ALARMING RATE, BOTH ON THE ROOF AND ON THE REAR PANEL. THE PAINT WAS SO LOOSE THAT A STRONG WIND WAS ABLE TO PICK UP THE EDGES AND STRIP IT OFF THE CAR. ON OCTOBER 24, 2007 I TOOK IT TO MY LOCAL FORD DEALERSHIP, NAPLETON'S NORTHWESTERN FORD IN CHICAGO, FOR AN APPOINTMENT WITH THE ZONE DISTRICT MANAGER. HE DECLINED MY REQUEST FOR FINANCIAL HELP IN REPAIRING THIS PROBLEM, CITING THAT THE WARRANTY PERIOD HAD EXPIRED. MY ESTIMATE FOR REPAIR FROM NAPLETON'S RECOMMENDED BODY SHOP SAID, IN WRITING, THAT THE PEELING PAINT WAS CAUSED BY DELAMINATION OF PAINT AND A BAD PRIMING PREP JOB. I SENT A COPY OF THE ESTIMATE, PICTURES OF THE DAMAGE AND A LETTER OF EXPLANATION TO BOTH THE FORD CUSTOMER RELATIONS CENTER IN DETROIT AND MY DEALERSHIP OWNER - AND RECEIVED BACK A SHORT FORM LETTER FROM DETROIT STATING THAT THEY WOULD NOT HELP ME FINANCIALLY AS THE WARRANTY PERIOD HAD EXPIRED. ALTHOUGH I REALIZE THAT THE WARRANTY PERIOD HAS EXPIRED, I BELIEVE THAT MY PAINT PROBLEM WAS CAUSED BY SUBSTANDARD WORK AT THE FACTORY, A BELIEF SUBSTANTIATED BY THE BODY SHOP. RECALLS ARE DONE ALL THE TIME FOR PARTS THAT ARE FAULTY, REGARDLESS OF WARRANTY. MY PAINT JOB WAS FAULTY, AND THEREFORE I BELIEVE FORD SHOULD HELP ME FIX IT. ACCORDING TO THE CENTER FOR AUTO SAFETY AND OTHER WEB SITES, PAINT SHOULD NOT BE PEELING OFF CARS THAT ARE ONLY 4 OR 5 YEARS OLD. I GOT THE DAMAGE FIXED, WHICH COST ME NEARLY $1,200. PRIOR TO OWNING MY ESCAPE, I OWNED A FORD ESCORT FOR 10 YEARS, WHICH NEVER HAD A PAINT PROBLEM. UP UNTIL NOW I HAVE BEEN A LOYAL FORD CUSTOMER, BUT SINCE IT APPEARS THAT CUTTING CORNERS AND DOING SUBSTANDARD WORK IS THEIR MODE OF OPERATION, I WILL NEVER BUY ANOTHER NEW FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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