Ford Escape Complaints

29,499 consumer complaints on file.

#10222939March 31, 2008
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
TL*THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT INTERMITTENTLY ILLUMINATES AND DISPLAYS "SERVICE BRAKE SYSTEM". THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE BEEN UNABLE TO REPAIR THE FAILURE. THE CURRENT MILEAGE WAS 22,000 AND FAILURE MILEAGE WAS 160. UPDATED 04/11/08 *BF UPDATED 04/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222869March 30, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, VEHICLE SPEED CONTROL:CABLES
I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222671March 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN A 2003 FORD ESCAPE XLT. THIS VEHICLE HAS 53,576 MILES ON IT AND SHOWED NO WARNINGS OF FAILURE. WHILE OPERATING VEHICLE IN TRAFFIC THE OVERDRIVE LIGHT STARTED FLASHING AND THE TRANSMISSION STARTED SLIPPING AND NO MOVEMENT FROM VEHICLE. THIS IS A SAFETY HAZARD AS THERE IS NO WAY TO SAFELY EXIT DRIVE LANES , AND MAY CAUSE REAR END COLLISIONS. THE CD4E TRANSMISSION HAS MAJOR DESIGN FLAWS KNOWN BY FORD HENCE THE CONVERSION OF TRANSMISSION MANUFACTURERS FROM BATAVIA, OHIO TO LIVONIA, MICHIGAN IN 2006. I HAVE YET TO HAVE THE PROBLEM REPAIRED AS I MAY BE USING THE VEHICLE FOR EXPLANATORY PROOF OF POOR QUALITY AND ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222235March 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE, APPARENTLY A RECURRING PROBLEM WITH THE FORD 2001-2004 ESCAPE SUV. THIS ONE IS A 2002 AND DID NOT LEAVE ME STRANDED, I MANAGED TO GET IT TO THE DEALERSHIP. OTHERS (HUNDREDS++) ON THE WEB WERE STRANDED ON MAJOR HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222132March 24, 2008
STRUCTURE:BODY:HOOD
MY 2003 FORD ESCAPE XLT PAINT IS PEELING IN STRIPS OFF THE HOOD AND FROM THE SUNROOF BACK. I HAVE MADE MULTIPLE COMPLAINTS TO FORD IN RIGHTING ON THE PHONE AND IN PERSON. THEY CLAIM TO HAVE NEVER HEARD OF THE PROBLEM. IN MY RESEARCH I HAVE FOUND @ LEAST 45 OTHERS WITH THE SAME ISSUE. THIS IS SOMETHING THEY SHOULD NOT BE ALLOWED TO SWEEP UNDER THE RUG. IT IS A DEFECT THEY ARE RESPONSIBLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221758March 19, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY CRUISE CONTROL STOPPED WORKING AFTER I HAD A 30,000 MILE CHECK UP AT THE BOB DAVIDSON FORD DEALERSHIP. I EMAIL FORD AND GOT A RESPONSE TO TAKE THE CAR TO THE DEALERSHIP FOR A DIAGNOSIS TEST. I TOOK THE CAR TO BOB DAVIDSON AND FOUND IT WOULD COST ME $123.00 FOR THE DIAGNOSE AND THE COST WOULD NOT BE APPLIED TO ANY REPAIRS. I DO NOT HAVE $123.00 FOR THEM TO TELL ME I HAVE A PROBLEM THE PROBLEM IS THE ENGAGE LIGHT COMES ON, BUT THE SPEED TROTTER DOES NOT ENGAGE TO KEEP THE SET SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221645March 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION FAILURE AT 65K MILES. TRANS FLUID FLUSHED BY FORD @ 30K MILES. CAR IS LESS THAN 3 YEARS OLD AND ALMOST EVERY MILE IS ON A FLAT EASY INTERSTATE HIGHWAY. I ASKED FOR ASSISTANCE, FORD TOLD ME TO GO FLY A KITE. I ALSO INFORMED FORD THAT THEY LOST AN ENTIRE FAMILY'S FUTURE PURCHASES OF ANY FORD PRODUCT / SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221386March 16, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
SERVICE BRAKE SYS MESSAGE ON 2005 FORD ESCAPE HYBRID ALONG WITH BRAKE WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221289March 15, 2008
STRUCTURE:BODY:TAILGATE
PAINT FLAKING OFF ON REAR DOOR ON LEFT AND RIGHT SIDES BY GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221128March 14, 2008
AIR BAGS:FRONTAL, AIR BAGS
I WAS BROADSIDED AND KNOCKED INTO A UTILITY POLE. THE FRONT END WAS WRAPPED AROUND THE UTILITY POLE. I WAS DRIVING MY MOTHER'S 2001 FORD ESCAPE. THE AIR BAGS DID NOT DEPLOY AT ANY TIME. DUE TO THIS MY CHEST AND LEFT SHOULDER WERE INJURED GREATLY. I HAD TO BE CUT OUT OF THE SUV. WHEN THE POLICE ARRIVED I HEARD THEM MENTION THAT THE AIR BAG DID NOT DEPLOY AND TOLD THEM TO BE CAREFUL WHEN CUTTING ME OUT OF THE VEHICLE. I WAS TAKEN TO THE ER ON THE DAY OF THE ACCIDENT AND ON THE NEXT DAY I HAD TO GO BACK BECAUSE OF HEAD AND CHEST PAINS. I DO BELIEVE IF THE AIR BAGS HAD DEPLOYED MY INJURED WOULD HAVE BEEN LESSER. I HAVE GREAT BILLS BECAUSE MY MOTHER'S INSURANCE DID NOT PAY THE BILLS, BECAUSE I DID NOT LIVE IN THE HOUSE WITH HER. I HAVE PICTURES OF THE WRECKED VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221176March 14, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 65 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. IF IT WERE NOT FOR THE EMERGENCY BRAKE, SHE WOULD HAVE CRASHED INTO ANOTHER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS WAS FINE. THE CONTACT HAD A MECHANIC FRIEND AND HE REPLACED THE MASTER CYLINDER AND THE RESERVOIR. BECAUSE THE BRAKE FLUID WAS LEAKING, THE CONTACT'S FRIEND ALSO REPLACED THE "REMAN BRA". THE CURRENT MILEAGE WAS 42,698 AND FAILURE MILEAGE WAS APPROXIMATELY 42,498. UPDATED 04/04/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221222March 14, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT IS DISABLED AND WAS STRANDED IN HER VEHICLE FOR OVER TWO HOURS. THE VEHICLE DOORS DO NOT HAVE KEY HOLES. THE FIRE DEPARTMENT HAD TO REMOVE THE REAR DOOR PANEL IN ORDER TO FREE THE CONTACT FROM THE VEHICLE. THE CONTACT STATED THAT SHE WAS UNAWARE THAT THE VEHICLE DID NOT HAVE KEY HOLES WHEN IT WAS PURCHASED. THE DOORS ONLY OPERATED BY REMOTE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD RECEIVE A CALL BACK FROM THE DEALER. THE DOOR PANEL HAS BEEN REPAIRED. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 22,074 AND FAILURE MILEAGE WAS 22,064. UPDATED 4/8/08 *CN THE CONSUMER STATED FRANK IS PARALYZED. THE CONSUMER STATED THERE IS A GREAT CONCERN FOR NO KEYHOLE ON THE VEHICLE. UPDATED 04/08/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221066March 13, 2008
AIR BAGS
AIR BAG LIGHT ILLUMINATED CONTINUOUSLY INDICATING THAT THE AIR BAGS MAY NOT WORK PROPERLY IN A COLLISION. FORD DEALER PERFORMED AIR BAG SELF TEST AND CODE B1881 WAS OBTAINED. I HAD TO HAVE WIRING REVISIONS TO BOTH SEATS AT A COST OF $292.86. THE DEALER REPRESENTATIVE INFORMED ME THAT THE WIRING REVISION WAS NECESSARY BECAUSE THE ORIGINAL WIRING UNDER THE SEATS WAS INCAPABLE OF ACCOMMODATING THE FULL RANGE OF NORMAL SEAT ADJUSTMENTS ALLOWED BY THE ELECTRIC SEAT ADJUSTOR. THIS IS OBVIOUSLY A MANUFACTURER DEFECT INVOLVING A SAFETY FEATURE OF THE 2002 FORD ESCAPE. SHOULD NOT THE MANUFACTURER HAVE TO PAY FOR CORRECTING THIS SAFETY DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221122March 13, 2008
SEATS
I KNOW THIS COMPLAINT IS NOT A SAFETY ISSUE. IT IS AN ISSUE HOWEVER WHEN I AM PURCHASING A VEHICLE FOR $22,000. MY SEATS ARE SUPPOSE TO HAVE STAIN GUARD, AND HAVE A WARRANTY SO WHEN YOU PURCHASE THE VEHICLE IT SOUNDS GREAT! I DO LOVE MY CAR BUT I HATE THE FABRIC ON MY SEATS. IT STAINS FROM WATER, RAIN, CONDENSATION OF THE BOTTOM OF A BOTTLE, CUP, CAN, OR SPORTS BOTTLE, ANY TYPE OF WATER YOU NAME IT . ITS A 2007 FORD ESCAPE AND IS GOING TO BE USED IN THE RAIN. WE DON'T EVEN EAT IN IT AND I DON'T ALLOW DRINK BESIDES WATER BUT I HAVE LEARNED THIS ALSO STAINS MY SEATS. YOU COULD POUR AN ENTIRE BOTTLE OF WATER OVER ANY MATERIAL IN MY HOME AND UNLESS ITS SILK IT WOULD NOT STAIN IT!!!!!!!! I AM GOING TO COMPLAIN TO EVERYONE I KNOW ABOUT THIS UNTIL THE REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220417March 7, 2008
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN APPROACHING A RED LIGHT OR STOP SIGN AT 15 MPH, THE VEHICLE ACCELERATES. THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY TEST DROVE THE VEHICLE, BUT WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE MANUFACTURER THAT THE FAILURE COULD NOT BE DUPLICATED AND THE RECALL IS ONLY REPAIRED ONCE; THEREFORE, THE CONTACT WOULD NEED TO PAY FOR ANY ADDITIONAL REPAIRS. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220265March 6, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 20 MPH, THE SIDE VIEW MIRROR ON THE PASSENGER SIDE EXPLODED AND GLASS SHATTERED EVERYWHERE. THERE WAS NO IMPACT OR CRASH. THE CONTACT BELIEVED THAT THE ELECTRICAL SYSTEM CAUSED THE EXPLOSION; HOWEVER, THE DEALER DISAGREED. THE DEALER PLACED A NEW MIRROR ON THE VEHICLE AND THE CONTACT PAID APPROXIMATELY $330 FOR THE REPAIR. THE PURCHASE DATE, POWERTRAIN, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT MILEAGE WAS 13,406 AND FAILURE MILEAGE WAS 13,366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220172March 5, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
I STARTED UP MY CAR AND LET IT RUN FOR APPROX 10 MIN. PUT MY REAR WINDOW DEFROSTER ON FOR ABOUT 10 MIN WHILE DRIVING TO WORK. SITTING AT A LIGHT, MY REAR WINDOW EXPLODED. I WAS NOT MOVING, MY CAR WAS WARMED UP. NOT SURE WHAT HAPPENED. POLICE REPORT PROCESSED. FORD FIXED IT FOR A HUGE AMT NOT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220186March 5, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER WAS LEAKING INTO THE BOOSTER. THE VEHICLE MADE A HISSING NOISE COMING FROM THE BRAKES AND THERE WAS A RAPID LOSS OF BRAKE FLUID. SHE ALSO STATED THAT BRAKING BECAME DIFFICULT. THE CONTACT NOTICED THAT THE BRAKE LIGHT REMAINED ILLUMINATED FOR SIX MONTHS, DIMMED FOR A COUPLE OF DAYS, BUT THEN ILLUMINATED AGAIN. WHEN SHE TOOK THE VEHICLE TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE DEALER STATED THAT THE MASTER CYLINDER AND BOOSTER (BECAUSE OF THE LEAK) ALSO NEEDED TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 142,129 AND FAILURE MILEAGE WAS 130,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220010March 4, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. IN JUNE OF 2007, THE CONTACT TOOK HER VEHICLE TO A FORD DEALER REGARDING RECALL NUMBER 07S51. THE DEALER APPLIED ELECTRICAL GREASE TO THE ABS MODULE CAVITY. ON FEBRUARY 29, 2008, THE VEHICLE CAUGHT FIRE UNDER THE HOOD NEAR THE ABS MODULE. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220584March 4, 2008
ELECTRICAL SYSTEM:WIRING
2005 FORD ESCAPE NEVER RECEIVED ANY RECALL FOR THE PROBLEM. CONSUMER STATED THAT THE VEHICLE WAS ALMOST IN AN ACCIDENT DUE TO A PROBLEM WITH THE WIRING HARNESS. CONSUMER NEVER RECEIVED ANY RECALL. DEALER TOLD THEM THERE WERE NO RECALLS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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