Ford Escape Complaints

29,499 consumer complaints on file.

#10226056April 29, 2008
SERVICE BRAKES, ELECTRIC, PARKING BRAKE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STEERING
SINCE I HAVE HAD THIS FORD ESCAPE 2006 I HAVE IT HAS BEEN IN THE SHOP FOR BRAKES TIRE PRESSURE LIGHT STEERING PUMPS BROKEN AND THE MOST IN TWO MONTHS I HAD TWO ACCIDENTS BECAUSE BRAKES WILL STOP AND THEN RELEASE. I KEEP UP ON THE MAINTENANCE WHICH REQUIRES BRAKES CHECK MY COMPLAINTS AND AFTER THE FIRST THEY ACCIDENT IN MARCH WE ASKED FORD TO CHECK BRAKES THE SAID IT WAS FINE LESS THAN A MONTH LATER ANOTHER ACCIDENT SAME THING BRAKES STOP AND RELEASE WE TOOK IT BACK IN AND THE MASTER CYLINDER HAD BEEN BROKEN I HAVE CHILDREN I DRIVE CHILDREN AND THIS COULD DEFINITELY HAVE HURT US OR SOMEONE ELSE MY CAR IS NOTHING BUT TROUBLE AND DANGEROUS ACTUALLY THE BODY SHOP SAID IT WAS BROKEN BEFORE. THE DEALERS CONVENIENTLY SAY I DID NOT COMPLAIN BUT ALL SERVICE CHECKS MY BRAKE DRUMS ARE CHECK I COMPLAIN OF PARKING BRAKE AND EXCESSIVE NOISE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10225928April 28, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE ABS COMPUTER SYSTEM BEGAN SMOKING . AN INTENSE ELECTRICAL SMELL WAS PRESENT AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ABS, ECU MODULE, AND THE HCU MODULE WERE DAMAGED. A POLICE AND FIRE DEPARTMENT REPORT WAS FILED BUT THERE WAS NO FIRE, JUST A LOT SMOKE. NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) WAS REFERENCED. THE FAILURE MILEAGE WAS 100,005. UPDATED 06/30/08 *BF UPDATED 06/30/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225709April 25, 2008
WHEELS
THE FINISH ON MY ALUMINUM WHEELS IS PEELING OFF AND THERE IS CORROSION THAT HAS FORMED AROUND THE RIM AND CENTER OF ALL FOUR OF MY WHEELS. I CHECKED THE SPARE WHEEL AND THE FINISH IN THE CENTER OF THE WHEEL IS STARTING TO BUBBLE ALSO. THE VEHICLE IS A 2005 FORD ESCAPE. THESE ARE FACTORY WHEELS AND I HAVE ONLY 40,000 MILES ON THE VEHICLE. I HAVE AN EXTENDED WARRANTY AND FORD WILL NOT COVER THIS ITEM EVEN THOUGH IT IS OBVIOUSLY A MANUFACTURING DEFECT. THE EXFOLIATING ON THE WHEELS IS SO BAD THAT I AM ABLE TO REMOVE SMALL CHUNKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225589April 24, 2008
VISIBILITY:WINDSHIELD, VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THERE IS A LARGE GLARE ON THE WINDSHIELD, ESPECIALLY IN THE SUN LIGHT, WHICH TEMPORARILY IMPAIRS HIS VISIBILITY. THE DEALER ACKNOWLEDGED THE FAILURE, BUT WAS UNABLE TO PROVIDE A REMEDY. THE CONTACT CALLED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE DEALER. THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 13 AND CURRENT MILEAGE WAS 3,658. UPDATED 6/2/08 *CN THE DRIVERS SIDE MIRROR WOULD GRIND WHEN THE CONSUMER ROLLED IT OR DOWN. UPDATED 06/02/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225477April 23, 2008
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE EXITING THE DRIVEWAY IN REVERSE AT 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. SEVERAL MONTHS LATER, THE FAILURE RECURRED WHILE APPROACHING A STOP SIGN. THE CONTACT'S VEHICLE STRUCK ANOTHER VEHICLE AND THE DAMAGES EXCEEDED $2,400. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. SEVERAL WEEKS LATER, THE FAILURE RECURRED AND THE CONTACT WAS INVOLVED IN ANOTHER CRASH. THE AIR BAGS FAILED TO DEPLOY. THE DAMAGES EXCEEDED $8,000. DURING EACH FAILURE, THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR. HE STILL HAS POSSESSION OF THE VEHICLE. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 13,000 UPDATED 06/16/08 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10225380April 22, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE VEHICLE SHUT OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 78,942 AND FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225005April 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
VEHICLE WILL NOT SHIFT INTO ANY GEAR EXCEPT PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225009April 19, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG TROUBLE LIGHT BEGAN BLINKING AFTER TURNING THE ENGINE ON ONE MORNING. A SERIES OF BLINKING......6 TIMES, 4 TIMES, 6 TIMES, 4 TIMES AND THEN REMAINED ON. ONLY WENT OFF WHEN TURNING ENGINE OFF. LOCAL REPAIR SHOP SAID ONLY DEALER COULD HANDLE THIS. DEALER QUOTED PRICE TO JUST INVESTIGATE. AND THAT IT WOULD DEPEND ON WHAT THEY FOUND IF THE QUOTE WOULD BE APPLIED TO THE TOTAL REPAIR COST. HMMM. DEALER ALSO SAID THAT MOST LIKELY WHILE THE WARNING LIGHT IS ON THAT THE AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A COLLISION. I HAVE SEEN THE NUMBER OF COMPLAINTS HERE AT THIS WEBSITE AND ELSEWHERE AND MERELY WANT TO ADD MINE TO THE GROWING LIST. THE MORE WE COMPLAIN MAYBE WE'LL GET SOME RESULTS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224978April 18, 2008
FUEL SYSTEM, GASOLINE:STORAGE
SLOSHING SOUND OF FUEL FROM REAR END WHILE MAKING TURNS, BRAKING OR ACCELERATING. IN MOST CASES MAKES SOUND MORE THAN A HALF FULL. CAR HAS A HARDER TIME MAKING TURNS. WENT TO THE DEALERSHIP THREE TIMES TO COMPLAIN AND HAVE VEHICLE INSPECTED, ON THE THIRD VISIT INSPECTED AND ROAD TESTED. NO WORK DONE TO FIX PROBLEM, DEALERSHIP CONTACT FORD HOTLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224666April 16, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224760April 16, 2008
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:CABLES, EQUIPMENT:MECHANICAL
THE VEHICLE IN QUESTION A 2002 FORD ESCAPE XL, THREW A ROD AT ABOUT 47,000 MILES DUE TO A PROBLEM THAT BECAME A RECALL CONCERN ( FORD RECALL ID# 42319 DECEMBER 7, 2004), I WAS SENT A RECALL NOTICE 2 MONTHS AFTER THE REPLACEMENT BY A USED ( 43,000 MILES), ENGINE WHICH MY EXTENDED WARRANTY COMPANY CHOSE OVER A REMANUFACTURED ENGINE THAT I WANTED. IT ALSO THREW A ROD AFTER THE ACCELERATOR STUCK, ( THE RECALL ITEM) 40,000 MILES LATER. BECAUSE THE WARRANTY HAD EXPIRED, NO REPAIRS WERE COVERED AND I ENDED UP PAYING REPAIRS, RENTAL COST AND LOSING WAGES BECAUSE I COULDN'T GET TO MY NEXT ASSIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224583April 15, 2008
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
I PURCHASED A 2006 FORD ESCAPE IN APRIL OF 2006. SINCE THEN TWO MAJOR SAFETY ISSUES HAVE COME UP. FIRST OCCURRED IN 2007. WHILE DRIVING AT SLOW SPEED THROUGH A PARKING LOT, A FAULTY BOLT HOLDING THE REAR TIRE TO THE CHASIS FAILED. THIS RESULTED IN THE RIGHT REAR TIRE FALLING INTO THE WHEEL WELL AND A SIGNIFICANT LOSS OF CONTROL OF THE VEHICLE. FORD REPLACED THE BOLT. THE SECOND INCIDENT OCCURRED APRIL 13, 2008. I ENTERED THE VEHICLE AND ATTEMPTED TO BUCKLE THE SEAT BELT. IT WOULD NOT BUCKLE. IN BOTH INSTANCES I WAS LUCKY THAT 1- I WAS NOT MOVING AT ANY GREAT SPEED AND 2- DID NOT NEED USE OF SAFETY EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224394April 14, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED IN MEXICO. THE CONTACT WAS IN THE UNITED STATES AT THE TIME OF THE FIRE AND HE RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHEN HE RETURNED TO MEXICO, HE NOTIFIED A FORD DEALER AND THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS ABOUT TO PAY TO HAVE THE VEHICLE REPAIRED, BUT THE VEHICLE CAUGHT FIRE BEFORE ANY REPAIRS COULD BE MADE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,300. UPDATED 05/19/08 *BF THE RECALL WAS REGARDING THE ABS MODULE. BEFORE THE CONSUMER COULD GET THE VEHICLE FIXED, IT CAUGHT TON FIRE. THE CONSUMER STATED THE ABS LIGHT WAS ON BEFORE HE PURCHASED THE VEHICLE. UPDATED 05/19/08
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224349April 13, 2008
STRUCTURE:BODY:TAILGATE
PAINT IS PEELING OFF OF THE TAILGATE DOOR OF MY ESCAPE. IT APPEARS TO HAVE NO PRIMER ON IT AT ALL. IT JUST STARTED IN PAST 6 MONTHS. COMING OFF IN BIG CHUNKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223862April 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A2003 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WOULD STALL THEN SHUT OFF. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN DECELERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THERE IS A RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (NHTSA CAMPAIGN ID #04V165000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF APRIL 9, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED APPROXIMATELY 50 TIMES. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223600April 7, 2008
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
WHILE DRIVING AT SPEEDS BETWEEN 30 AN 40 MPH, THE CAR SUDDENLY STALLED IN TRAFFIC. ALL ATTEMPTS TO RESTART THE VEHICLE ,BY MYSELF, WERE FOR NAUGHT. A NEARBY GARAGE INITIALLY THOUGHT THE PROBLEM WAS A TIMING BELT ISSUE, BUT FURTHER INVESTIGATION SHOWED THAT THE PROBLEM WAS WITH AN ELECTRICAL HARNESS WITH A POSSIBLE SHORT. A BIT STRANGE FOR A NON-MOVING PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223596April 7, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATES AND THE BRAKES FAIL. HE MUST APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE DEALER REPLACED THE ENTIRE ABS, BUT THE FAILURE CONTINUED. THE MOST RECENT FAILURE OCCURRED ON MARCH 1, 2008. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD RECEIVE A CALL BACK. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 31,723. UPDATED 04/29/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223229April 3, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER LEAKED BRAKE FLUID ONTO THE POWER BOOSTER AND IS CAUSING POOR BRAKING PERFORMANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223126April 2, 2008
TIRES:TREAD/BELT
PROBLEMS WITH EXCESSIVE TIRE WEAR. 1.) (21,088 MILES) PURCHASE A PRE OWNED CERTIFIED VEHICLE 02/14/08 FRONT TIRES LOOK FAIRLY NEW AND REAR TIRES LOOKED LIKE SOME WEAR ON INSIDE BUT NOT BAD ENOUGH TO BRING TO DEALERS ATTENTION. 2.) (21474 MILES) BROUGHT BACK TO DEALER 02/25/08 FOR EXCESSIVE WEAR ON DRIVER AND PASSENGER REAR TIRES. DRIVER SIDE REAR WAS ALMOST COMPLETELY BALD IN INSIDE OF TIRE. PASSENGER SIDE WAS NOT AS BAD BUT WAS WORN TO A POINT WHERE YOU CAN NOTICE. DEALER GAVE ME A HARD TIME AND SAID THAT THERE WAS NO WAY THOSE TIRES WORE THAT QUICKLY. THEY SAID I BOUGHT THE CAR THAT WAY. PUT TWO NEW TIRES ON THE FRONT (I PAID FOR ONE $110.00) AND TOOK THE FAIRLY NEW FRONT TIRES AND PUT THEM ON THE BACK AND HAD A 4 WHEEL ALIGNMENT DONE. 3.) (21505 MILES) 02/27/08 BROUGHT VEHICLE TO MY LOCAL FORD DEALER AND HAD THE 4 WHEEL ALIGNMENT CHECK BECAUSE I HAD NO TRUST IN PURCHASING DEALER SERVICE DEPARTMENT BECAUSE OF THE HARD TIME THEY GAVE ME OVER THE PROBLEM. ALIGNMENT CHECKED OUT TO BE WITHIN SPECIFICATIONS. 4.) (21,972 MILES) 03/26/08 NOTICE EXCESSIVE WEAR ON REAR TIRES AGAIN AND BROUGHT IT BACK TO LOCAL DEALER. THEY AGREED THAT THE TIRES FRONT AND REAR WHERE WEARING EXCESSIVELY AND PERFORMED ANOTHER ALIGNMENT CHECK. AGAIN THE ALIGNMENT WAS WITHIN FORD SPECIFICATION. THEY ALSO CHECK UNDERNEATH THE VEHICLE FOR ANY PART BEING BENT AND ALSO CHECK THE FRAME TO SEE IF THAT MAY BE BENT. EVERYTHING CHECKED OUT OK. DEALER BROUGHT THE VEHICLE TO A PRIVATE TIRE / ALIGNMENT SHOP AND HAD THE ALIGNMENT CHECKED OUT BY AN EXPERT AND HE MADE SOME ADJUSTMENTS TO BRING IT IN A TIGHTER TO THE SPECIFICATIONS. DEALER ADVISED ME TO BRING BACK THE VEHICLE BACK AFTER 1,000 MILES TO ROTATE THE TIRES AND CHECK THEM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223145April 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. THE VEHICLE DID NOT RESTART IMMEDIATELY. THE VEHICLE WAS DIAGNOSED AS HAVING IDLE AIR CONTROL VALVE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 80,000. UPDATED 05/06/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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