Ford Escape Complaints

29,499 consumer complaints on file.

#10234865July 18, 2008
AIR BAGS
AIR BAG WARNING LIGHT LIT. FORD DEALER HAD A SERVICE BULLETIN TO CHANGE WIRING HARNESS FOR $415 WIRING FOR SAFETY EQUIPMENT SHOULD NOT FAIL IN 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234640July 17, 2008
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS IN PARK OR IDLING AT A STOP LIGHT, THE ENGINE REVVED. THE CONTACT WOULD HAVE TO SHUT OFF AND RESTART THE VEHICLE IN ORDER TO RESET THE THROTTLE. IN ADDITION, THE REAR HATCH DOOR WOULD OPEN INTERMITTENTLY. AFTER SEVERAL WEEKS, THE REAR HATCH DOES NOT FUNCTION AT ALL. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 00V210001 (VEHICLE SPEED CONTROL) AND 04V602000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE IS CURRENTLY AT THE DEALER, BUT HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234527July 16, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT IF THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, THEY COULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234567July 16, 2008
STEERING, SUSPENSION:FRONT
NOTICED A RATTLING IN FRONT END, CREAKING NOISE WHEN TURNING TOWARDS THE RIGHT, AFTER TAKING IT TO THE DEALERSHIP AND THEM TELLING ME IT WAS NOT COVERED UNDER MY BUMPER TO BUMPER WARRANTY, I TOOK IT TO A FRONT-END SPECIALIST IN MY TOWN. THE PASSENGERS SWAY BAR LINK HAD TO BE REPLACED, NOW 3 MONTHS LATER, SAME NOISE DIFFERENT SIDE. TOOK IT TO THE SAME PLACE AND THEY HAD TO REPLACE THE DRIVERS SIDE SWAY BAR LINK. THE FRONT END PLACE COMMENTED THAT THEY FIX A LARGE NUMBER OF THESE ON ESCAPES, MORE THAN ANY OTHER CAR. CURRENTLY THE PARTS CAN ONLY BE BOUGHT FROM FORD, WHICH MEANS THEY WILL GO BAD AGAIN IN 2 1/2 YEARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234568July 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DEALERSHIP FAILED TO NOTIFY ME OF CURRENT VEHICLE RECALLS REGARDING MY 2003 FORD ESCAPE LIMITED, FAILED TO IDENTIFY MECHANICAL PROBLEMS DURING SCHEDULED MAINTENANCE (OIL CHANGE) AS RECOMMENDED BY THE FORD MOTOR COMPANY, WHICH STATES ITS TECHNICIANS PERFORM A "MULTI-POINT INSPECTION" "WITH THE MOST UP-TO-DATE TRAINING" WHICH LED TO SUBSEQUENT ENGINE FAILURE (LOCKED-UP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234156July 14, 2008
SERVICE BRAKES, HYDRAULIC
UPON PURCHASE RUMBLING WAS FELT WHILE BRAKING. THE FUCCILLO CAR DEALER MECHANIC SAID THAT IT WAS THE 4WD KICKING IN. THIS PROBLEM CONTINUED AND ONCE THE 90 DAY WARRANTY WAS UP THEIR STORY CHANGED. THE ABS LIGHT CAME ON AND THE TONE RING NEEDED TO BE REPLACED. HE SAID THEY HAVE HAD MANY OF THESE AND BE LOOKING FOR A RECALL. THIS IS DEFINITELY A SAFETY ISSUE AS THE BRAKES BEGIN TO CLANG AND BANG WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234246July 14, 2008
AIR BAGS
AIR BAG LIGHTS GO ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233912July 7, 2008
SEAT BELTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 FORD ESCAPE WITH GEAR SELECTOR AND AIRBAG WARNING LIGHT ISSUES. CONSUMER STATES THAT MECHANIC DETERMINED THAT THERE WAS A FAULTY WIRING HARNESS FOR THE FRONT SEAT BELTS. HE GAVE THE OK TO REPLACE THE WIRING HARNESS. *KB THE GEAR SELECTION AT THE BASE OF THE STEERING COLUMN DID NOT LIGHT UP AT NIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232700June 30, 2008
VEHICLE SPEED CONTROL
I OWN A 2002 FORD ESCAPE. IN 2006 IT CAUGHT ON FIRE AFTER BEING PARKED FOR 18 HOURS. FORD TOLD ME TO CONTACT THE MAIN OFFICE IN DETROIT. I DID. THEY HAD ME CONTACT THE DEALER IN WHICH I PURCHASED BOTH MY ESCAPES. THE FIRE WAS CAUSED BY A FAULTY ABS. WEST-HERR FORD OF HAMBURG N. Y. CAME AND TOWED MY ESCAPE TO THEIR COLLISION SHOP. THEY CALLED ME UP AND SAID THEY MISPLACED MY KEYS, SO I GAVE THEM MY SPARE SET. DAYS TURNED TO WEEKS,WEEKS TURNED TO MONTHS. THEY FINALLY SAID THAT MY INSURANCE SHOULD PAY FOR IT. MY INSURANCE BLAMED FORD. FORD SAID THAT I COULD PICK MY TRUCK UP BUT IF I DID IT WOULD BE OUT OF THEIR HANDS, SO OF COURSE I DID NOT PICK IT UP. FINALLY 1 YEAR LATER FORD COVERED THE FAULTY PART AND "FIXED" MY TRUCK. I HAVE BROUGHT IT BACK 4 TO 5 TIMES FOR PROBLEMS. WHILE MY TRUCK SAT AT THEIR COLLISION SHOP FOR A YEAR, MY WARRANTY RAN OUT. I LOST A WHOLE YEAR. NOW THEY SAY WE CAN FIX IT FOR AN "AT COST" PRICE. THEY CALLED ME IN TO AN EXECUTIVE MEETING AND TRIED TO SAY THEY CAN GIVE ME A DEAL ON A NEW TRUCK. MY TRUCK ACCORDING TO THEM NEEDS $700.00 TO BE FIXED AND INSPECTED, BUT THEIR JUST TRYING TO SELL ME A NEW VEHICLE. THEY CLAIM RESPONSIBILITY BUT THEY DON'T WANT TO FIX IT. I'M NOT EVEN ASKING FOR THE YEAR WARRANTY THAT I LOST, I'M JUST ASKING TO HAVE MY TRUCK PUT BACK INTO THE CONDITION IT WAS IN BEFORE THEIR FAULTY PART CAUSED THE FIRE. IT HASN'T BEEN THE SAME SINCE. I AM NOT RICH. MY WIFE AND I HAVE TWO CHILDREN UNDER THE AGE OF THREE, AND I WILL NOT STAND BY AND BE TAKEN BY A BILLION DOLLAR COMPANY. I WILL DO WHATEVER I AM LEGALLY ABLE TO DO. I WAS GIVEN A VOICE AND YOU CAN BET ILL USE IT. THIS WILL NOT GO AWAY UNTIL THEY FIX IT AND MAKE IT RIGHT. YOU SHOULD HAVE BEEN AT THE MEETING TO HEAR THE SMOKE THEY TRIED TO BLOW, IT WAS LIKE THEY WERE THE VICTIMS. CAN YOU PLEASE ADVISE ME ON MY RIGHTS. THANK YOU. LEONARD J. HILL *TR --------------------------------------------------------------------------------
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232590June 28, 2008
VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL STICKS AND WILL NOT MOVE UNTIL AFTER SEVERAL TRIES. THIS HAS ONLY HAPPENED THREE OR FOUR TIMES, BUT IT IS SCARY WHEN IT DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232539June 27, 2008
POWER TRAIN
ON LEAVING THE LOT A HIGH VIBRATION CAME THRU THE GAS PEDAL AT 1500 RPM'S. I RETURNED BACK TO THE DEALER AND WAS TOLD TO LET IT BREAK IN. AFTER 1 MONTH IT DID NOT GO AWAY AND BROUGHT IT IN TO SERVICE. 1ST ATTEMPT THEY DID NOTHING AND WAS TOLD TO GIVE THEM 2 WEEKS. 2ND ATTEMPT WAS THEN DONE AND THEY RE TIED THE GAS CABLE AND THE PROBLEM DIDN'T GO AWAY. THE GAVE UP AND TOLD ME TO CALL FORD. WITH FORD ON THE 3RD ATTEMPT REPLACED THE SHAFT AND MADE IT WORSE. NOW IT VIBRATE AND HAS A LINGERING BUZZING SENSATION TILL 2000 RPMS. THEY ACKNOWLEDGE THE ISSUE AND ARE CLAIMING IT IS NORMAL, WHICH NO OTHER VEHICLE EXCEPT THE FORD ESCAPE HAS WITH THE V6 ENGINE, THE V4 DOESN'T HAVE THIS ISSUE. THIS ISSUE HAS BEEN DOCUMENT ON FORUMS WITH THE 2006 ESCAPE HAVING THE SAME ISSUES. FORD IS ALSO REFUSING TO FOLLOW THE LEMON LAW BY REFUNDING MY MONEY SINCE THEY CANNOT FIX THE PROBLEM AND ARE NOT EVEN OFFERING AN EXCHANGE AS PER LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232353June 26, 2008
ENGINE AND ENGINE COOLING
I OWN A FORD 2002 ESCAPE. WHILE VISITING MY MOTHER ON 06/25/08, I HAD PARKED MY CAR IN HER DRIVE AND TURNED THE IGNITION OFF. THE KEYS WERE IN THE IGNITION. I HAD BEEN AT MY MOTHERS FOR APRX. 30-40 MINS WHEN I HEARD A LOUD EXPLOSION. I RAN TO THE DOOR AND LOOKED OUT AND MY VEHICLE WAS IN FLAMES. THE FIRE DEPT. SEEMS TO THINK THAT IT WAS ELECTRICAL. AFTER RESEARCHING THIS ONLINE, I SEE THAT THIS HAS HAPPENED WITH SEVERAL FORD VEHICLES. MY CAR IS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232366June 26, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 50 MPH, THE ENGINE SUDDENLY SHUT OFF. THE GAUGES ON THE INSTRUMENT PANEL CONTINUED TO WORK AND THE CONTACT PULLED OFF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT FIVE MINUTES LATER, THE FAILURE RECURRED. THE VEHICLE HAD ONLY MOVED TWO METERS. THIS FAILURE OCCURRED SIX TIMES BEFORE HE WAS ABLE TO FIND A MECHANIC A MILE AWAY. THE MECHANIC STATED THAT THE WATER PUMP FAILED. THE CONTACT STATED THAT HE KNOWS AT LEAST 20 PEOPLE WITH THE SAME VEHICLE, AND ARE EXPERIENCING IDENTICAL FAILURES. THE FAILURE MILEAGE WAS 39,148.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232437June 26, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
WHILE PARKED IN OUR DRIVEWAY AFTER SITTING FOR ABOUT 3 HOURS A PASSERBY STARTED BANGING ON OUR FRONT DOOR AND SAID WE HAD A FIRE IN OUR DRIVEWAY. SURE ENOUGH OUR 2001 FORD ESCAPE WAS SHOOTING FLAMES FROM THE ENGINE. WE HAD NO IDEA SOMETHING LIKE THIS COULD HAPPEN. AFTER GOING TO THIS SITE AND READING SIMILAR ACCOUNTS OF THE CAR JUST GOING ON FIRE WHILE PARKED WE CAN ONLY ASSUME SOMETHING WAS DEFECTIVE IN THE VEHICLE. THE ABS LIGHT HAD BEEN GOING OFF AND ON RECENTLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232139June 24, 2008
TIRES, TIRES:TREAD/BELT
RIGHT REAR PASSENGER TIRE FAILED ON 2003 FORD ESCAPE. TIRES IN QUESTION ARE FIRESTONE DESTINATION LE, (DOT VN08, 0107) JUST DAYS AND ONE YEAR AFTER PURCHASE NEW. AFTER TIRE FAILURE VEHICLE ONE VEERED VIOLENTLY INTO LEFT LANE OF THE TWO LANE INTERSTATE HIGHWAY AND VEHICLE TWO COLLIDED WITH VEHICLE ONE SENDING VEHICLE ONE SKIDDING ON ITS DRIVERS SIDE BEFORE COMING TO A REST ON THE RIGHT BREAKDOWN LANE. TOTAL TIME WHEN VEHICLE ONE NOTICED A NOISE TO END OF INCIDENT WAS LESS THAN 1 MINUTE. NORMAL DRIVING CONDITIONS ON INTERSTATE HIGHWAY, SPEED TRAVELING AT TIME OF MISHAP WAS APPROXIMATELY FOUR MPH ABOVE POSTED 70 MPH SPEED LIMIT. TEMPERATURE WAS APPROXIMATELY 90 DEGREES AMBIENT FAHRENHEIT ON A CLEAR VISIBLE DAY. TIRE IN QUESTION WERE PURCHASED AS A SET OF TWO TOTALLY FOUR JUNE 5, 2007 AND ACCIDENT OCCURRED JUNE 22, 2008. TIRE ROTATION IN OR AROUND 6000 MILES WAS PERFORMED AT PLACE OF PURCHASE. AIR PRESSURES WERE CHECKED AND IN ACCORDANCE WITH TIRE SIDEWALL SPECIFICATIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10232148June 24, 2008
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 30 MPH AND ATTEMPTING TO USE THE BRAKES, THE VEHICLE WOULD ACCELERATE INSTEAD OF SLOWING DOWN. THE ONLY WAY TO STOP THE VEHICLE WAS TO SHIFT INTO NEUTRAL AND TURN OFF THE IGNITION. THE DEALER INSPECTED THE VEHICLE AND SUGGESTED THAT THE HOUSING FOR THE SPEED CONTROL COULD BE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V210001 (VEHICLE SPEED CONTROL). SHE FILED A COMPLAINT WITH THE MANUFACTURER AND WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE CONTACT ASKED THE DEALER TO UNHOOK THE SPEED CONTROL BECAUSE SHE THOUGHT THAT MAY BE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 88,000. UPDATED 07/29/08 *BF THE CONSUMER STATED HER VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL # 04V574000 SINCE THE BUILD DATE OF THE VEHICLE WAS 6-11-2001 WHICH WAS CLOSE TO 2002. UPDATED 07/31/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231886June 21, 2008
SUSPENSION, TIRES, TIRES:TREAD/BELT
FIRST OF ALL, I CANNOT SAY WITH ANY CERTAINTY WEATHER THE ISSUE IS WITH THE AUTOMOBILE OR THE FACTORY ORIGINAL TIRES. I CAN ONLY SUSPECT IT IS WITH THE AUTOMOBILE BASED ON 30 YEARS OF EXPERIENCE OF OWNING AND OPERATING AUTOMOBILES. 1. EXCESSIVELY LOUD NOISE FROM THE FACTORY ORIGINAL TIRES. 2. AFTER 19,000 MILES ALL 4 FACTORY ORIGINAL TIRES ARE WEARING DOWN ON THE INSIDE OF THE TREAD ONLY. 3. I WAS OFFERED A NEW SET OF TIRES FROM THE DEALER SERVICE CENTER AT A REDUCED COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231565June 19, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING BETWEEN 30 -35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY THE DEALER DUE TO FAILURE OF THE CATALYTIC CONVERTER. THE CONTACT BELIEVES THAT THE REPAIR SHOULD BE FREE, BUT THE MANUFACTURER DISAGREED. THE FAILURE MILEAGE WAS 7,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231467June 18, 2008
LATCHES/LOCKS/LINKAGES
I OWN A 2001 FORD ESCAPE. THE LOCKS ON THE HATCH DOOR AND HATCH GLASS WINDOW DO NOT OPEN CONSISTENTLY, PARTICULARLY WHEN IT IS HOT OUTSIDE (I LIVE IN FL). THERE ARE NO OTHER WAYS TO OPEN THE DOOR OR WINDOW AS THERE ARE NO HANDLES ON THE INSIDE AND NO KEY LOCK ON THE OUTSIDE. FORD HAS NOT ISSUED A RECALL FOR THIS. I WOULD THINK THIS WOULD BE SOME TYPE OF SAFETY ISSUE. FROM BLOGS I SEE THAT OTHER OWNERS HAVE THE SAME PROBLEM. IT SEEMS THE ACTUATOR MAY BE AT FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231546June 18, 2008
TIRES:VALVE, EQUIPMENT ADAPTIVE/MOBILITY
VALUE STEM FAILURE. I TWO FAIL ON ME IN TWO DAYS THE TIRES WHERE BROUGHT FROM GOODYEAR TIRE ON WILLIAMSBURG ROAD IN RICHMOND VA THE FIRST WAS SAT MAY 24 2008 HAD TO REPLACE THE TIRE THE OTHER MAY 26 ONLY REPLACE STEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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