Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11099830June 4, 2018
UNKNOWN OR OTHER
WHILE I AM DRIVING MY CAR IF I HIT A BUMP AND THE KEY MOVES SLIGHTLY THE CAR WILL SHUT OFF AND IF I TOUCH THE KEY ACCIDENTALLY THE CAR WILL SHUT OFF THE MECHANIC SET I NEED A NEW IGNITION SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099840June 4, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR MAT WAS CHECKED TO SEE IF THIS WAS JAMMING THE SYSTEM. IT WAS NOT. REPEATED DEPRESSION OF BRAKE PEDAL FAILED TO DISENGAGE CRUISE CONTROL. REPEATED ATTEMPTS TO SHUT OFF CRUISE CONTROL FAILED. FINALLY I PRAYED, AND THE CRUISE DISENGAGED. USED THE CRUISE AGAIN THE NEXT DAY AT LOWER SPEED OF 45 MPH ON BACK HIGHWAY AND NOTICED SOME STICKING. WAS ABLE TO BRAKE AND DISENGAGE AT LOWER SPEED AFTER SEVERAL ATTEMPTS. HAVE NOT USED THE CRUISE CONTROL AGAIN. THE VEHICLE HAD LESS THAN 30,000 MILES ON IT AT THE TIME. IN BOTH INSTANCES THE VEHICLE WAS GOING STRAIGHT. *TT *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099345June 2, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VAN HAS HAD ELECTRICAL TYPE ISSUES SINCE WE PURCHASED IT, BUT IN THE LAST COUPLE YEARS THEY HAVE IMAGNIFIED. EVERY ISSUE STARTS WITH THE CAR SMOKING AND SOME SORT OF LIGHT COMING ON (ENGINE, BATTERY ETC..) MANY TIMES I TAKE IT IN AND THE DASH LIGHT IS NO LONGER ILLUMINATED OR THEY CAN NOT FIND ANYTHING WRONG WITH IT AND RESET THE ELECTRICAL PANEL. I HAVE REPLACED THE BATTERY NUMEROUS TIMES, ALTERNATOR THREE TIMES (LAST TIME IT WAS COMPLETELY BURNT OUT AND THE TIME BEFORE IT WAS COMPLETELY MELTED). TRANSMISSION LINES AND COOLANT LINES. THE LAST TIME MY HEADLIGHTS WERE REPLACED THE WIRES WERE CHARRED AND FRAYED. LAST NIGHT MY SON WAS PULLED OVER BY THE POLICE BECAUSE THE OFFICER NOTICED THE CAR WAS SMOKING. HE POPPED THE HOOD TO LET THE SMOKE CLEAR (MY SON SAID THE SMOKE HAD A COPERY TASTE). AFTER IT CLEARED THE VAN STARTED AND DROVE FINE. THIS IS AFTER HAVING THE ALTERNATOR REPLACED (FOR THE THIRD TIME) JUST LAST WEEK. THE TECHNICIANS AT THE SHOP HAVE NEVER SEEN THESE KINDS OF PROBLEMS BEFORE AND THE GUY AT INTERSTATE BATTERY SAID HE HAS NEVER SEEN A CAR DEPLETE A BATTERY LIKE MINE DOES. WITH ALL THESE ISSUE BEING ASSOCIATED WITH THE WORDS MELTING, CHARRING, SMOKING, IT REALLY CONCERNS ME THAT ONE DAY MY VAN IS GOING TO CATCH ON FIRE OR BLOW UP AND THIS IS NOT NORMAL FOR ANY VEHICLE, BUT ESPECIALLY ONE THAT HAS BEEN TAKEN CARE OF AND MAINTAINED. I HAVE FRIENDS WITH THE SAME VAN AND SIMILAR MILEAGE (155,000) AND THEY HAVE NOT HAD ANY OF THESE ISSUES. I CONTACTED DODGE WHO REFERRED ME TO THE NHTSA AND THE LOCAL DEALERSHIP. PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098390May 29, 2018
ELECTRICAL SYSTEM
I HAVE HAD MY VAN SWITCH NOT TURN AND THEN GET STUCK IN THE ACC/ON POSITION AND HAVE HAD MY KEY REPLACED. I AM NOW HAVING THE SAME PROBLEM AGAIN AND HAVE READ THAT THE 2010 DODGE GRAND CARAVAN WAS SUPPOSE TO BE IN THE RECALL FOR THE SWITCH, BUT I HAVE BEEN TOLD THAT IT IS NOT. I AM HAVING TO LEAVE MY KEY IN THE SWITCH IN ORDER TO DRIVE THE VAN BECAUSE THE SWITCH WILL NOT RECOGNIZE THAT IT IS IN PLACE AND TURNED TO THE ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098432May 29, 2018
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DEALER (B & B CHRYSLER DODGE JEEP RAM, 125 GRANDVIEW AVE, HONESDALE, PA) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V632000 (TIRES), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098072May 26, 2018
ELECTRICAL SYSTEM
VEHICILE IS NOT CHARGING BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097784May 24, 2018
ELECTRICAL SYSTEM
THE BLEND DOOR ACTUATOR IS FAILING. IT HAS NOT WORKED FOR OVER A YEAR. THE PASSENGER SIDE FRONT AND REAR VENTS WILL ONLY PRODUCE HOT AIR NO MATTER WHAT TEMPERATURE IT IS ON.THERE HAS BEEN A RECALL FOR THIS PART FOR THE 2014 AND 2015 MODELS; I BELIEVE OTHER YEARS SHOULD BE INCLUDED. IF YOU SEARCH ONLINE, THIS IS A VERY COMMON ISSUE WITH THE 2012 MODEL. THE RECALL NUMBER FOR 2014 AND 2015 IS TSB NO. R62
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097202May 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATOR SPONTANEOUSLY ILLUMINATED. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT WAS UNABLE TO DETERMINE IF THERE WAS A FAILURE WITH THE TIRES SINCE THE TPMS INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FERRARIO CHRYSLER TOWANDA (168 GOLDEN MILE RD, TOWANDA, PA 18848, (570) 485-0072) WHERE IT WAS DIAGNOSED THAT THE CODES NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33719903. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096661May 18, 2018
ELECTRICAL SYSTEM, ENGINE
THE VAN CUT OFF WHILE DRIVING. EEVERYTIME, I TRIED TO START IT, THE INSTRUMENT PANEL SAID "NO FUSE." I HAD IT LOOKED AT BY A MECHANIC AND HE SAID THAT MY ALTERNATOR AND BATTERY WERE DEAD. AFTER THEY WERE REPLACED, THE CAR STARTED UP AND I DROVE IT TO WORK. ON THE WAY TO WORK, WHILE THE CAR WAS DRIVING, ALL OF THE LIGHTS IN THE CAR WENT OUT AND THE INSTRUMENT PANEL RESET ITSELF (DATE, TIME, AND TRIP COMPUTER) AFTER ABOUT 5 SECONDS. THIS REPEATED ITSELF EVERY 15 MINUTES OR SO, UNTIL THE CAR CUT OFF. I REFASTENED THE BATTERY CONNECTORS, GOT THE CAR A JUMP, AND IT STARTED TO RUN. I PARKED THE CAR. LATER, I GOT IN AND STARTED IT WITH NO PROBLEM. THE NEXT DAY, I WENT TO START THE CAR AND IT WOULDNT START. I GOT A JUMP AND IT STARTED UP AGAIN. DRIVING INTO WORK, THE CAR CUT OFF WHILE I WAS DRIVING ON THE STREET. I HAD TO STEER TO THE SIDE OF THE ROAD TO GET TO SAFETY. THE WORST THING ABOUT IT ALL, IS THAT WHEN THE ELECTRICAL SYSTEM FAILS, THE KEY GETS STUCK IN THE IGNITION, AND YOU CAN NOT SHIFT INTO NEUTRAL IF YOU NEED TO PUSH THE CAR OFF THE ROAD. I HAVE READ MULTIPLE REVIEWS ABOUT THIS CAR'S ELECTRICAL SYSTEM, BUT IT IS A DANGER TO EVERYONE ON THE ROAD FOR A CAR TO CONSISTENTLY HAVE ELECTRICAL PROBLEMS, ESPECIALLY ONES THAT CAUSE IT TO CUT OFF WHILE DRIVING. THIS NEEDED TO BE ADDRESSED BEFORE ANYONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096682May 18, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
MORE THEN A DOZEN TIMES OUR VEHICLE HAS COMPLETELY SHUT OFF WHILE IN MOTION GOING STRAIGHT AT VARIOUS SPEEDS CAUSING LOSS OF POWER STEERING AND PUTTING US IN UNSAFE CONDITIONS. THE A/C WILL BLOW HOT AIR IN HALF THE VEHICLE AND THE RADIO HAS TURNED UP THE VOLUME TO FULL AND THE CONTROLS ARE INOPERATIVE TO TURN IT DOWN. I FEEL THE DEALER INTENTIONALLY DID NOT TELL US ABOUT THE KNOWN TIPM ISSUE AND TOLD US WE HAD TO REPLACE THE ALTERNATOR WHICH WE DID WITH NO HELP IN CORRECTING THE ISSUE. THIS HAS BEEN ONGOING FOR A FEW MONTHS. I DONT HAVE THE VEHICLE WITH ME AND AM GUESSING ON THE MILEAGE ALSO THIS HAPPENED ON MULTIPLE DATES SO I ENTERED ONE OF THE RANDOM DATED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096683May 18, 2018
POWER TRAIN
THE TRANSMISSION HAD ZERO KNOWN ISSUES PRIOR TO THIS INCIDENT. THE TRANSMISSION BEGAN LOSING POWER AND SHIFTING AGGRESSIVELY. THE TRANSMISSION WOULD SHIFT INTO DRIVE AND MOVE ONE OUT OF EVERY FIVE ATTEMPTS. THE TRANSMISSION IN DRIVE ACTED AS THOUGH IT WAS IN NEUTRAL. UPON TAKING THE VEHICLE TO A SHOP IT WAS DISCOVERED THAT A BULLETIN HAS BEEN PUBLISHED ABOUT THIS ISSUE YET NO RECALL AT THIS TIME. AT ONE POINT THE VEHICLE LOST POWER GOING UPHILL AND BEGAN TO ROLL BACKWARDS. THIS ISSUE POSES A SAFETY ISSUE ESPECIALLY CONSIDER THE PROBLEM DEVELOPED FROM A KNOWN ISSUE AND INSIDE 24 HOURS. POTENTIALLY RELATED: NHTSA CAMPAIGN NUMBER: 16V461000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096602May 17, 2018
UNKNOWN OR OTHER
FIRST WINTER IN MONTANA FOR US IN THIS VAN. NOW THE WEATHER IS TURNING WARM. THE FIRST TIME WE USED THE AIR CONDITIONER AND THERE WAS A PROBLEM. THE PASSENGER SIDE AIR DOES NOT SWITCH TO COLD AIR. THIS HALF BLOWS HOT, HOT AIR AT THE SAME TIME THE DRIVERS SIDE BLOWS COLD AIR. I SEE THERE HAS BEEN A RECALL ON 2014 AND 2012. DIAGNOSTIC SO FAR WILL COST $75.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094086May 16, 2018
PARKING BRAKE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DETECTED AN ODOR OF HOT BRAKES. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE ODOR WAS VERY STRONG AROUND THE REAR DRIVER'S SIDE BRAKE ASSEMBLY ALONG WITH WHITE SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR ROTORS WERE VERY HOT AND THE SPRINGS THAT RELEASE THE EMERGENCY BRAKES WERE RUSTED OUT, WHICH PREVENTED THE EMERGENCY BRAKE FROM BEING RELEASED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11093746May 14, 2018
STRUCTURE:BODY
THE SLIDING DOOR SENSOR DID NOT TRIGGER AND PREVENT THE DOOR FROM CLOSING. IT CLOSED ON MY SONS HAND AND HIS FINGERS WERE STUCK IN THE DOOR UNTIL I MANUALLY OPENED IT. THIS WAS THE SLIDING DOOR ON THE DRIVER SIDE. VEHICLE WAS PARKED AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11092880May 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE MAKING A LEFT TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LAKELAND CHRYSLER JEEP DODGE RAM, 31 HADLEY RD, GREENVILLE, PA 16125) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093179May 10, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FEW JUST A FEW OF ORIGINAL PURCHASE THE ENGINE STARTED TO KILL FOR NO APPARENT REASON. IT WAS TAKEN TO THE DEALER MANY TIMES, THEY SAY THEY COULD NOT FIND A PROBLEM. FINALLY THERE WERE A FEW RECALLS. PROBLEM OF ENGINE KILLING WAS SOLVED, BUT THEN ALL ELECTRICAL COMPONENTS WOULD KILL, TOOK TO DEALER SEVERAL TIMES, AGAIN THEY NO INDICATION OF AN EVENT. NOT TILL AFTER IT WAS OUT OF WARRANTY AND THE EXIST PROBLEMS CONTINUED DIDTHEY SAY THEY FOUND THE PROBLEM, THEY SAID IT WAS THE TIMP. REPLACED FOR $1200.00, W 24 MONTH WARRANTY ON NEW TIMP. NO THAT NEW TIMP IS ACTING UP. KILLS ALL ELECTRICAL AND ENGINE, WHEN TAKEN TO DEALER, NATURALLY NO RECORD OF EVENTS IN STORAGE UNIT. THIS HAPPENING RANDOM FOR NO APPARENT REASON.SERIOUS SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092639May 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT PARKED IT IN THE GARAGE OVERNIGHT. UPON MOVING THE VEHICLE OUT OF THE GARAGE, THE CONTACT NOTICED THAT ENGINE OIL LEAKED OUT ONTO THE GARAGE FLOOR. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF THREE AREAS ON THE OIL PAN THAT WERE RUSTED AND HAD HOLES, WHICH ALLOWED ENGINE OIL TO LEAK FROM THE OIL PAN. THE CONTACT WAS CONCERNED THAT THE OIL LEAK COULD CAUSE A FIRE AND INJURIES TO THE VEHICLE OCCUPANTS. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL OR WARRANTY FOR THE OIL PAN ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092445May 8, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I TURNED INTO A DRIVE WAY AND THE CAR LOST CONTROL. BREAKS LOCKED AND I WOULDN'T STOP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11092232May 7, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092237May 7, 2018
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING DOOR IS STUCK IN THE UNLOCK POSITION. THE DOOR LOCK CAN NOT BE MOVED ELECTRONICALLY OR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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