Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11302407January 27, 2020
POWER TRAIN
I HAD A PROBLEM WITH MY TRANSMISSION, I TOOK IT THIS AUTO SHOP TO FIX . HE CHARGED ME 3200$ TO CHANGE THE TRANSMISSION HOWEVER THEY LIED TO ME , THEY DIDN'T CHANGE IT THEY JUST REBUILT IT . GAVE ME 6 MONTHS WARRANTY. I HAD SAME PROBLEM 5 MONTHS AFTER I WAS AT THEIR SHOP . I WENT TO THEM . THEY SAID WE CAN FIX IT BUT YOU HAVE TO PAY . OTHERWISE WE NOT GOING TO FIX IT . I PAID THEM TO FIX IT . THEY MADE ME BUY ALL THE PARTS FROM CHEVROLET DEALER TWICE . AFTER ALL THEY TOLD ME TO BUY BRAND NEW TRANSMISSION. WHICH I DID . THE CAR STAYED AT THE SHOP 15 CONSECUTIVE DAYS . I LOST MY JOB BECAUSE OF THEIR RECKLESSNESS . I LOST A LOT OF MONEY BECAUSE OF THEM . THE SHOP NAME IS (37 AUTO SHOP . WHICH LOCATED IN 37-43 57TH ST WOODSIDE NY 11377. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302161January 27, 2020
STRUCTURE:BODY
AFTER OWNING THE VEHICLE OVER 5 YEARS, THE DASHBOARD STARTED TO CRACK. AFTER RESEARCHING A FIX, I DISCOVERED A LOT OF OWNERS OF MY TYPE OF VEHICLE ARE EXPERIENCING THE SAME PROBLEM IN THE SAME LOCATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301920January 26, 2020
POWER TRAIN
CAR ENGINE REVS UP TO 3-5 RPMS THEN JERKS FORWARD, THOUGHT I HAD GOT HIT FROM BEHIND, LUCKILY THERE WASNT ANYONE IN FRONT OF ME THIS HAS HAPPEND SEVERAL TIMES. BROUGHT TO DEALER 1ST TIME THEY SAID IT WAS A BENT PUSH ROD AND THAT IT WAS "FIXED, BUT MAY HAPPEN AGAIN" TRUCK WASNT RUNNING THE SAME WHEN I GOT IT BACK STILL HESITATING VERY SLIGHTLY. 1/24 AT A RED LIGHT WHEN IT TURNED GREEN, STEPPED ON THE GAS IT JUMPED SO FAR FORWARD AND THAT MY BODY REACTED AND I THOUGHT FOR SURE I HAD BEEN HIT, THERE WAS NO ONE BEHIND ME. HAPPEND AGAIN, BUT THIS TIME THE ENGINE REVVED 1ST. DIDNT DRIVE IT AFTER THIS, NEXT DAY TRIED TO DRIVE IT IT WAS REVVING SO FIERCLY AND JUMPINH SO BAD ON A 12 MIN RIDE THAT I HAD TO DRIVE WITH MY HAZARDS ON ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING HIT OR AVOID HITTING ANYONE ELSE. BY THE TIME I GOT HOME THE TRUCK WOULDNT EVEN DRIVE THE ENGINE WAS JUST REVVING. IT WAS THEN TAKEN BY FLATBED TO THE DEALER. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR ALL, AND CHEVROLET/GENERAL MOTORS NEEDS TO REMEDY THIS ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301521January 24, 2020
AIR BAGS
THERE IS A RECALL ON MY CHEVY SUBURBAN WHERE THE PASSENGER AIR BAG IS. I HAVE BEEN CHECKING FOR A LONG WHILE ON WHEN THERE WILL BE A REMEDY FOR THIS RECALL AND EVERYTIME I CHECK THERE IS NOTHING NEW STATED. THIS DEFECT DEALS WITH THE AIR BAG. A FUNCTION OF THE CAR THAT DEALS WITH SAFETY. I THINK IT HAS BEEN TOO LONG WITH THERE BEING NO INFORMATION PUT OUT ON HOW TO DEAL WITH THIS ISSUE. PEOPLE HAVE SPENT THEIR HARD EARN MONEY ON THE PURCHASE OF AN EXPENSIVE PRODUCT AND THE PRODUCT IS DEFECTIVE DUE TO THE MANUFACTURE. THEIR IS A BIG CRACK IN THE DASH BOARD THAT ALSO LOOKS TERRIBLE. PLEASE GET ON THIS COMPANY ABOUT NOT TAKING THE TIME TO DO WHAT'S RIGHT BY THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301653January 24, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THE AIR CONDITIONER FAILED TO PRODUCE COLD AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE IT WAS DIAGNOSED WITH AN AIR CONDENSER LEAK. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS OVER THE MILEAGE FOR MANUFACTURER TO COVER REPAIRS UNDER SPECIAL COVERAGE ADJUSTMENT: N162080780. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE AS THE VEHICLE WAS OVER THE MILEAGE. THE CONTACT WAS UPSET AS SHE DID NOT RECEIVE THE NOTICE FOR SPECIAL COVERAGE ADJUSTMENT: N162080780. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301687January 24, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN AMD HAS A NHTSA RECALL NUMBER: 16V381000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301316January 23, 2020
UNKNOWN OR OTHER
A/C OUT. ABOUT $1600 TO REPLACE COMPRESSOR, 2 SEALS AND FREON. THIS CAR IS AT 39K MILES (36 WAS BUMPER TO BUMPER) 2017 MODEL. I BOUGHT IT NEW AND HAVE OWNED JUST OVER TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301422January 23, 2020
UNKNOWN OR OTHER
MY SUBURBANS DASH HAS CRACKED IN TWO SPOTS. ONE BY THE PASSENGER AIRBAG AND ONE TO THE LEFT/UPPER OF THE DRIVER SIDE CLUSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301498January 23, 2020
SUSPENSION
STABILIZER BAR BUSHING BROKE LOOSE FOR THE FRAME MOUNT CAUSING STABILIZER BAR TO HANG ON ONE SIDE(PASSENGER). HAVE TO HAVE IT WELDED AND FABRICATED TO REPAIR THE ISSUE.THIS HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY. I HEARD A NOISE THEN I RAN OVER SOMETHING WHICH WAS THE BUSHING AN CLAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301218January 22, 2020
UNKNOWN OR OTHER
DASHNOARD IS CRACKING FOR NO REASON AT ALL . THEY ALL HAVE THIS ISSUE . POORLY MADE . IN A AIRBAG DEPLOYMENT IT CAN SHATTER AND YOU WILL HAVE SHARDS OF PLASTIC FLYING EVERYWHERE. THE ISSUE HAPPENS OVER TIME . SOME SOONER THEN OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301115January 22, 2020
UNKNOWN OR OTHER
THE VEHICLE MANUFACTURER FAILED TO PROVIDE THE FEDERAL SAFETY STANDARDS STICKER AND DMV WILL NOT PROVIDE ME WITH MY REGISTRATION TO OPERATE MY SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300652January 21, 2020
SERVICE BRAKES
WHEN REVERSING APPLYING MORE PRESSURE TO THE BRAKES IS REQUIRED THAN THE NORMAL AMOUNT. THE SUV SEEMS LIKE IT DOESN'T WANT TO COME TO A COMPLETE STOP AND THE BRAKES ARE FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300867January 21, 2020
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNED A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED HE RECEIVED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND THE VEHICLE WAS TAKEN TO DEALER PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 227-5848 TO RECEIVE THE RECALL REMEDY ON NOVEMBER 19, 2019. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON IT'S OWN. THE ENGINE WAS CUT OFF BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE CONTACT STATED HE DROVE THROUGH A STOP SIGN AND IMPACTED ANOTHER VEHICLE AND KEPT ACCELERATING UNTIL IT CAME TO A STOP CRASHING INTO A TREE. THE AIR BAGS DID DEPLOY. THE CONTACT SUSTAINED EMOTIONAL DISTRESS AND HIS WIFE SUSTAINED INJURIES ON HER CHEST BONE INJURIES, RIGHT HAND, AND A CUT LIP. THE CONTACT STATED THEY DID NOT SEEK MEDICAL ATTENTION. THE CONTACT STATED THE OTHER VEHICLE WAS TOTALED AND A CHILD SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED THE DEALER AND WAS MADE AWARE OF THE FAILURE. THE CONTACT BELIEVES THE RECALL REPAIRS WAS RELATED TO THE ACCIDENT. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,720.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11300307January 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING A MESSAGE WILL FLASH SERVICE STABILITRAK LIGHT WILL COME ON THEN A SECOND OR TWO LATER THE VEHICLE WILL LOOSE ALL IT'S POWER. THE VEHICLE WILL SHUT DOWN WHILE DRIVING. ONCE WHILE DRIVING AT 53 MILES PER HOUR WHILE ON CITY STREET DURING MID TRAFFIC AND TWICE WHILE DRIVING A LOW SPEED MAKING A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299307January 14, 2020
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
THERE IS A VIBRATION AT THE SPEED OF 70-85. MY BREAKING HAS ISSUES. I PRESS PEDAL AND IT FEELS LIKE ITS "BROKE". I TRY AND STOP AT TIMES (MORE OFTEN THAN NOT) AND I REALLY HAVE TO PRESS AND ITS LIKE THE BRAKES ARE NOT STOPPING MY VEHICLE AT ALL. VERY BUMPY RIDE. SHOULD BE SMOOTHER AND I THINK IT HAS TO DO WITH THE WHEELS AND VIBRATION. VEHICLE WAS PURCHASED APRIL OF 2019 AND IT SEEMS TO GET WORSE. HUSBAND HAS SPOKEN WITH DEALERSHIP AND ITS JUST KIND OF BLOWN OFF. WE RESEARCHED TO TROUBLE SHOOT AND FOUND MANY RECALLS THAT DESCRIBE WHAT IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298511January 11, 2020
STEERING
THE VEHICLE DOESN'T DRIVE STRAIGHT OR DRIFTS TO EITHER SIDE AT HIGHWAY SPEED ON STRAIGHT LINE CAUSING SMALL CORRECTION TO BE APPLIED ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298553January 11, 2020
SERVICE BRAKES
I HAVE HAD MY CALIPER BOLT COME LOOSE AND WAS COMPLETELY MISSING TWO TIMES, ON TWO DIFFERENT WHEELS, AND DIFFERENT TIMES. THE FIRST TIME, IT CAUSE THE CALIPER TO PARTIALLY DISENGAGE AND WEDGE INTO THE RIM, CRACKING IT. THE SECOND TIME, IT WAS DETECTED BY THE HORRENDOUS NOISE AND CLACKING MADE BY THE LOOSE CALIPER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298326January 10, 2020
AIR BAGS, ELECTRICAL SYSTEM
DRIVING WHEN YOU REACH ABOUT 30-35 MPH ALL THE LOCKS START CYCLING UP AND DOWN, ALL THE GAUGES GO HAYWIRE, THERE IS A THROTTLE IN THE ENGINE. WHEN YOU TURN IT OFF SOMETIMES IT STARTS BACK UP AND RUNS FINE AND SOMETIMES IT WON'T DO ANYTHING LIKE THE BATTERY IS DEAD AND THEN A FEW MINUTES LATER IT COMES BACK ON AND STARTS BACK UP. THE LAST INCIDENT WAS 01/09/20 BUT THIS STARTED IN 12/2019. THE VEHICLE HAS A BRAND NEW ENGINE WHICH ONLY HAS ABOUT 1,000 MILES ON IT. ALSO THERE IS A CRACK IN THE DASH AT THE CORNER OF THE PASSENGER SIDE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298477January 10, 2020
POWER TRAIN
WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298502January 10, 2020
AIR BAGS
AIR BAG RECALL STILL DOES NOT HAVE A REMEDY, FEEL UNSAFE DRIVING MY OWN VEHICLE DUE TO AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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