Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11311245February 24, 2020
UNKNOWN OR OTHER
THE DASH HAS DEVELOPED 2 CRACKS SIMILAR TO THAT REPORTED BY OTHER OWNERS. THE FIRST CRACK IS IN THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. THE SECOND CRACK IS FROM THE LOWER LEFT OF THE SPEAKER. IF IN AN ACCIDENT, DASH PIECES COULD BREAK OFF AND BECOME FLYING PROJECTILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310972February 23, 2020
AIR BAGS, UNKNOWN OR OTHER
OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310451February 20, 2020
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
WHEN TURNING ON THE VEHICLE THE LIGHTS WILL POWER SURGE. ONE DAY THE VEHICLE JUST DIDN'T START. THE NEXT DAY IT STARTED AND AS I WAS DRIVING DOWN THE ROAD I LOST THERMOSTAT CONTROL, THE POWER LOCKS WERE INVOLUNTARILY GOING UP AND DOWN, THE RADIO SHUT OFF, AND THE SPEEDOMETER AND GAUGES ALL WENT TO THE LEFT AND WERE NOT WORKING. WHEN I FINALLY PARKED THE VEHICLE I COULD SMELL AN ELECTRICAL BURNING SMELL. THE VEHICLE WAS IN MOTION FOR ALL OF THIS ON A 2 LANE ROAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309816February 18, 2020
UNKNOWN OR OTHER
COMMON DASH CRACK IN THESE SUBURBANS. VERY DANGEROUS IF AIRBAG IS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309991February 18, 2020
POWER TRAIN
WHEN SHIFTING FROM PARK TO DRIVE, TRAMISSION SLIPS OUT AND REVS THE ENGINE. AT INTERSECTIONS SUV DOES NOT MOVE POSING A HAZARD AS VEHICLE HAS NO POWER TO MOVE. INTERMIDITALY VEHICLE LOSES POWER AT SPEED AND HAVING TO STOP AT SIDE OF ROAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11308658February 12, 2020
SERVICE BRAKES
AT TIMES BRAKES DO NOT WORK MAINLY WHEN BACKING UP HOWEVER THIS PROBLEM HAS INCREASINGLY GOTTEN WORSE AND THE BRAKES AND ROTORS ARE ABSOLUTELY PERFECT. BRINGING TRUCK TO ATLANTIC CHEVY TODAY. I ACTUALLY FELT THIS WHEN WE PURCHASED TH TRUCK HOWEVER EVERYONE SAID I WAS CRAZY UNTIL THE OTHER DAY MY HUSBAND FINALLY HAD IT HAPPEN TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308677February 12, 2020
STEERING
THIS IS A KNOWN ISSUE. LOSS OF STEERING ASSIST OCCURRED THIS PAST WEEK, 3 TIMES. WE TOOK THE VEHICLE IN FOR THE RECALL ON THIS ITEM 5-16-19, WHEN THE SYSTEM WAS "REPROGRAMMED" BY THE TECHS AT THE CHEVY DEALERSHIP. WE HAD NEVER EXPERIENCED THIS ISSUE. THEN LAST WEEK, THE ISSUE OCCURRED. THERE WAS A TEMPORARY LOSS OF POWER ASSIST ON A LONG RIGHT HAND TURN AT 35 MPH WHEN A FEMALE WAS DRIVING WHICH CAUSED SOME CONCERN. THEN YESTERDAY THE STEERING STOPPED ENTIRELY IN A PARKING LOT. I ARRIVED AND GOT IN THE CAR AND WAS ABLE TO STEER BUT SOMEONE OF LESSER STRENGTH COULD NOT HAVE. I DROVE AROUND THE PARKING LOT AND WAS HEADED STRAIGHT TO THE DEALERSHIP, ABUT 5 MILES AWAY. THE STEERING CAME BACK ON. THEN HALFWAY TO THE DEALERSHIP, WHAT HAD HAPPENED TO MY WIFE HAPPENED TO ME AT ABOUT 40 MPH (STEERING GOES OUT FOR A SECOND) AND THE VEHICLE LURCHES HARD TO THE RIGHT. SHE WAS BEHIND ME IN MY VEHICLE AND SAW IT HAPPEN. WE WERE ABLE TO GET TO THE DEALERSHIP. THEY DOCUMENTED THE LACK OF POWER STEERING ASSIST INCIDENTS VIA THE COMPUTER. MY POINT IS THAT IF THIS WAS CORRECTED IN MAY 2019, WHY IS IT HAPPENING AGAIN? IF YOU ARE NOT EXPECTING THE ISSUE, YOU WILL BE CAUGHT OFF GUARD AND A WRECK IS POTENTIALLY UNAVOIDABLE. WHAT IF I HAD A TRAILER IN TOW AT 60+ MHP? DEATH COULD BE THE RESULT, FOR THE DRIVER OR OTHERS. IF THE ISSUE HAS NOT BEEN CORRECTED, GM SHOULD PULL THESE VEHICLES OFF THE ROAD AND REPLACE THEM, FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308822February 12, 2020
STEERING
NHTSA TRACKING # 11308677 - ADDITIONAL AND UPDATED INFO. THE PROBLEM WITH OUR VEHICLE IS THAT THE POWER ASSIST MOTOR IS MALFUNCTIONING CAUSING INTERMITTENT POWER SUPPLY TO THE POWER ASSIST MOTOR, CAUSING THE CAR TO BECOME UNABLE TO STEER OR LURCH UNEXPECTEDLY TO THE LEFT WHILE UNDERWAY. THIS IS LIFE THREATENING. THE NHTSA APPROVED A RECALL ON THE 2015 SUBURBAN FOR SPECIFIC DATES OF BUILD, FOR WHICH OURS IS NOT INCLUDED ACCORDING TO GM. NHTSA CAMPAIGN ID 14V19000 IS IN RELATION TO THIS ISSUE. APPARENTLY. OUR VEHICLE HAS THE SAME ISSUE THE RECALL SHOULD BE EXTENDED TO COVER MODELS MADE WHEN OURS WAS MADE. AGAIN, THIS IS A LIFE THREATENING FAILURE THAT IS JUST WAITING TO HAPPEN UNLESS GM CORRECTS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308558February 11, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE 2019 CHEVROLET SUBURBAN IS EQUIPPED WITH A WIPER FOR THE REAR WINDOW. ON AN INTERMITTENT BASIS AFTER THE VEHICLE HAS GONE THROUGH A CAR WASH OR AFTER STARTING FOLLOWING A DRENCHING RAIN, THE REAR WIPER WILL NOT WORK EVEN THOUGH IT IS SWITCH ON WITH THE SWITCH ON THE TURN SIGNAL STALK. IF THE VEHICLE IS RESTARTED, THE WIPER WILL THEN WORK AS IF NOTHING HAD HAPPENED. LIKEWISE, IF THE WIPER DOES NOT WORK AND YOU WAIT A FEW MINUTES, IT WILL WORK AS IT NORMALLY SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308560February 11, 2020
POWER TRAIN
2019 CHEVROLET SUBURBAN 4X4. WHEN STARTING THE VEHICLE, THE TRANSMISSION SELECTOR IS IN THE PARK POSITION AND THE EMERGENCY BRAKE IS SET. ON MONDAY, FEBRUARY 10, 2019, I STARTED THE VEHICLE AND IT LURCHED FORWARD WHILE THE EMERGENCY BRAKE WAS SET AND THE VEHICLE WAS PARKED. ADDITIONALLY, MY FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE WAS ON A SLIGHT INCLINE AND FACING FORWARD WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308366February 10, 2020
STRUCTURE:BODY
3 LARGE CRACKS ON DASH. GOING FROM WINDSHIELD TO DASH. IF I EVER NEED TO HAVE WORK DONE UNDER DASH, DASH WILL FALL APART. 3 CRACKS APPEARED FOR NO KNOW REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308380February 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE SAFETY FEATURES / STARTING SETS UNCONTROLLABLY SHAKING, AND WARNING CRASH STARTED ALERTING RANDOMLY. HAD EXTENDED WARRANTY BUT NOTICED OTHERS HAD THE SAME ISSUE. FEEL LIKE A DEDUCTIBLE SHOULD NOT HAVE BEEN APPLIED TO HAVE THIS REPAIRED AS IT IS A SAFETY FEATURE ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307912February 8, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHILE DRIVING AT DIFFERENT SPEEDS, OR DURING BREAKING AND ACCELERATION, THE ENTIRE VEHICLE SHIRTS OFF INCLUDING THE ENGINE, A MESSAGE FLASHES IN THE DASH STABIL BRAKE, THEN THE VEHICLE IS DEAD WHILE MOVING. SOMETIMES IT TURNS BACK ON AUTOMATICALLY, OTHER TIMES I HAVE TO ATTEMPT TO START IT MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307573February 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306115February 5, 2020
AIR BAGS
2007 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THE PARTS NECESSARY TO COMPLETE THE REPAIR WERE UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306442February 1, 2020
UNKNOWN OR OTHER
CRACKED DASH IN MULTIPLE LOCATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306404January 31, 2020
SERVICE BRAKES, ENGINE
UNSAFE TO DRIVE SPECIALLY DRIVING OVER 40 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306273January 31, 2020
UNKNOWN OR OTHER
SEVERAL CRACKES HAVE APPEARED IN THE TOP SECTION OF DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303020January 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
OIL PRESSURE, TEMP, TAC, SPEEDOMETER, GAUGES FLUCTUATING , WHILE MANY FAILURES FLASH ON THE DRIVER INFO CENTER SCREEN, AUDIO WARNINGS ALSO.ENGINE REVS AND POWER STEERING FAILS. THIS HAS HAPPENED IN ALL DRIVING CONDITIONS, STOPPED, CITY ,COUNTRY , HIGHWAY ROADS. THIS HAS HAPPENED ABOUT FOUR TIMES, AND WE HAVE IT AT A DEALER NOW FOR THE THIRD TIME. THE FIRST DEALER COULD NOT DUPLICATE THE PROBLEM. SECOND DEALER SAID THE PROBLEM WAS A STEERING LOCK CONTROL MODULE AND REPLACED IT, THE THIRD DEALER IS STILL WORKING ON IT. THE LOSS OF POWER STEERING ,MAKING THE CAR VERY HARD TO STEER IS WHAT HAS PROMPTED ME TO MAKE THIS REPORT. THIS HAPPENED FOR THE FIRST TIME ,AUGUST 13, 2019 AND THE LAST TIME ,JANUARY 29, 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302642January 28, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT RICK HENDRICK CHEVROLET OF BUFORD (LOCATED AT 4490 S LEE ST, BUFORD, GA 30518) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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