Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11454559February 28, 2022
AIR BAGS
I was told the air bag was defective
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453917February 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Suburban. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) in 2019. The contact stated that while driving approximately 10-25 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The contact continued to depress the brake pedal, which responded just before the vehicle crashed into the rear of another vehicle. The contact veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed that the vacuum pump and belt needed to be replaced. The vehicle was repaired under an unknown warranty. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 72,779.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453729February 24, 2022
STEERING
Driving at a slow speed and lost power steering due to faulty power steering module Went into oncoming traffic and drove off road to avoid collision. Recalled 3 years ago for software update but problem happened again and gm would not cover repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453772February 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When turning at speeds below 20 mph, motor stops lights go out, lights and gauges will come back on and car can be started. This has happened two or three times over the last three months but now only five days apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453774February 24, 2022
EXTERIOR LIGHTING
Headlight assembly leaks and retains significant amounts of water resembling a half filled fish tank. This causes the bulbs to burn out or corrode the light power supply leaving you with no headlights! This is a very common problem across many GM platforms. I am surprised the Government regulators have allowed a safety problem this wide spread and known to continue unaddressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453775February 24, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Blind spot detectors failed and shorted out entire vehicle. Caused battery drain and vehicle completely dead had to be flat bedded to dealer Cost of repair 1800$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453455February 22, 2022
AIR BAGS
Takata Recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453248February 21, 2022
STEERING
When driving with the 4x4 switch in the auto setting the car would jerk while driving at high speeds. Almost seemed like the left front tire would engage on dry pavement. Also there is a loss of steering while the vehicle is in motion. Speed does not change when it happens. Seems to happen more when driving around a corner. Loss of steering happened for a split second or multiple seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453293February 21, 2022
UNKNOWN OR OTHER
2018 Chevy Suburban. HVAC Condenser needs replaced. There is a recall for the 2015-2017 models but not 2018. Same problem. A/c does not blow cold air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452235February 16, 2022
SERVICE BRAKES
While backing up and going forward at a slow speed the car did not stop. The brake pedal was hard and my foot pressure did not help it stop. Terrible feeling. When I turned the vehicle off and back on the brakes seemed to work. This is worrisome. I bought the car used with the car fax stating it had previous minor front end damage. I am concerned this has happened before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452261February 16, 2022
STEERING
The contact owns a 2007 Chevrolet Suburban. The contact stated while driving at various speeds, the vehicle lost power steering assist. The contact stated that the failure was only experienced whenever the vehicle was slowed to approximately 5 MPH. During the failure, the steering wheel locked up. The contact stated that after shifting into REVERSE the vehicle would return to normal operation. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452059February 15, 2022
SEAT BELTS
Both 2nd row seatbelt tensioners failed within four years of owning the vehicle (bucket seats) with an estimated cost of $500 to fix. We were advise that this is the result of using a recommended child car seat. It is not acceptable or safe to have a seat belt system that cannot be used properly after a car seat has been used and removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451802February 14, 2022
TIRES
I purchased a 2022 Chevrolet Suburban on December 6, 2022 equipped with4 Bridgestone Alenza A/S 02 tires sized 275 50R22. On December 21, on my way home I hit a bump. When I got home I could audibly hear air leaking out of the passenger rear tire. I called OnStar who sent a tow truck driver out to put the spare on. We could not find a nail or anything in the tire but there was about a 1.5 inch crack in the sidewall about 1 inch away from the rim with nothing sticking in it. I took it to the dealership where I purchased the tire and they ordered a replacement tire. They said that I could file a complaint with the State Department of Transportation if I wanted. It cost me about $328 to repair. On February 12, around 9:00 pm, I was about an hour and a half away from home about to drive back when the tire sensor light came on saying the passenger rear tire had low air pressure. I pulled into a park and went to look and I again could audibly hear air leaking from the tire. I had not hit any bumps this time, but the tire was completely flat within 20 minutes. When the tow truck driver came to put the spare on, I explained to him what happened previously and that was the second time this had happened within 2 months of purchasing the vehicle. He looked at the tire with me and it had the same tear in the sidewall in the same location as the previous tire. There was no nail or object in the tire, just a 1.5 inch long rigid crack. I noticed that there had been a Bridgestone recall for this type of tire for size 275 55R20 in 2021 because of a pin hole in the sidewall. I believe that my tires are defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451697February 12, 2022
UNKNOWN OR OTHER
A leak in the AC evaporator hose is a hazard to the environment. The replacement part is not manufactured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450766February 7, 2022
FUEL/PROPULSION SYSTEM
Fuel line running from fuel pump to engine rubs on the frame causing a leak in the fuel line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450087February 3, 2022
SERVICE BRAKES
Brake pedal got hard and truck didn’t stop until brake pedal got softer, this been happened few occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449749February 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Suburban. The contact stated that while reversing out of the driveway, the brake pedal was depressed but failed to respond as needed. The contact stated that the brake warning light illuminated, the brake pedal vibrated, and the brakes failed to engage without warning. The contact stated that added pressure to the brake pedal was needed to stop the vehicle. The contact stated that the failure was intermittent. The contact stated that while conducting his own research, he became aware that similar vehicles were subjected to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, his vehicle was not included. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449831February 1, 2022
SUSPENSION, WHEELS, STEERING
The car was slowly making right hand turn when we heard a loud noise and stopped the car Once we got out, we saw that right wheel was completely torn out. We have videos and pictures. If it would happened on the higher speed, we would be dead. The car shop told us that they never seen anything like that in the past. Per their report, upper control arm broke off then the rest followed: lower control arm, ball joint, outer tie rod, poss inner tie rod, sway bar link, abs sensor connector. Consumer also learned from dealer that certain parts do not exist anymore and new ones are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448878January 25, 2022
SERVICE BRAKES
After about 10 min idling vehicle, noticed “service brake assist” message. When it was time to pull out onto road, the vehicle did not brake as expected. I had to push much harder on brake pedal, and heard clicking noise. I was in front of the middle school and because the vehicle was going very slow I was able to stop, but could have had an accident if the speed was higher or if I wasn’t strong enough to push pedal harder. This happened today 2/25/2022 and the outside temp is 3F. This seems just like the recall n192268490 on the consumer reports website, but the dealer says this vehicle is not affected even though it is the same year and model name.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448706January 24, 2022
STRUCTURE:BODY
Dashboard cracked around the corner of the passenger side air bag and manufacturer did not recall. It appears there are many vehicles with this problem and could be a potential safety issue if the airbag malfunctioned and caused parts of dash to break and rupture air bag or fly into passengers of vehicle in the event of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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