Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10202242September 8, 2007
EQUIPMENT, SUSPENSION
AFTER THE VEHICLE HAS BEEN DRIVEN FOR AWHILE IT DEVELOPS A VERY SEVER SHAKING. IT IS TO THE POINT IT KNOCKS STUFF OFF THE DASH AND OUT OF THE CUP HOLDERS. I HAVE HAD THE TIRES CHANGED, ROTATED, BALANCED. THIS DOES NOTHING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201940September 5, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO CLOSE THE WINDOW ON THE HATCHBACK, BUT IT WOULD NOT CLOSE. THE CONTACT NOTICED THAT THE HINGE ON THE PASSENGER SIDE WAS DETACHED FROM THE VEHICLE AND THE REAR WINDOW WAS HANGING FROM THE HINGE. THE DEALER STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST FOR $99 TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 149,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201826September 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SERVICE BRAKES, HYDRAULIC
OUR 4 YEAR OLD CHILD WAS ABLE TO PUT OUR 2001 CHEVY SUBURBAN IN GEAR WITHOUT STARTING THE CAR OR PRESSING HIS FOOT ON THE BRAKE. THE CAR STARTING ROLLING DOWN THE HILL. FORTUNATELY MY WIFE WAS ABLE TO JUMP IN THE WINDOW AND PRESS THE BRAKE TO STOP THE CAR. WE WERE VERY LUCKY THAT NONE OF THE CHILDREN IN THE AREA WERE HURT AND THAT NO PROPERTY WAS DAMAGED OTHER THAN A SMALL PIECE OF FENCE. APPARENTLY WITH THE KEY IN THE IGNITION AND IN THE FIRST "ACCESSORY" POSITION YOU ARE ABLE TO TAKE THE CAR OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL. I TRIED THIS ON SEVERAL OTHER CHEVY MODELS THAT HAVE THE GEAR SHIFT ON THE COLUMN AND YOU ARE ABLE TO DO THE SAME THING. I CALLED CHEVY AND THE DEALER AND THEY BOTH SAID THAT THIS SHOULD NOT HAPPEN AND TO BRING IT IN FOR REPAIR. THE DEALER EVEN WENT TO THE LOT AND DID WHAT I DESCRIBED ON A 2006 SUBURBAN AND AGREED THAT IT DID HAPPEN WHEN HE DID IT. IF THIS IN FACT THE WAY THE CAR IS MANUFACTURED IT WOULD BE NICE IF THEY ACKNOWLEDGED THAT FACT AND PUT IT IN THE OWNERS MANUAL. *TR UPDATED 12/12/2007 *BF THE CONSUMER STATED THE MANUFACTURER IS BEING PHASED OUT, HOWEVER WOULD LIKE TO BE NOTIFIED IF THE OLDER OWNERS WOULD BE NOTIFIED. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201701September 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE, VEHICLE CUT OFF AND WOULD NOT START BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201717September 2, 2007
TIRES, TIRES:SIDEWALL, TIRES:MARKINGS, TIRES:TREAD/BELT
THE TREADWALLS ON THE OUTSIDE OF THE TIRE AT THE TOP SLITS AND LOSS AIR. THIS IS UNREPAIRABLE. THIS IS THE 2ND OF 4 TIRES WITH THE SAME ISSUE. THE 1ST WE WERE STANDING OUTSIDE AND THE TRUCK WAS PARKED AND WE HEARD A POP AND THEN HEARD AIR COMING FROM THE TIRE. THIS TIME WE WERE TRAVELING AND THE INSTRUMENT PANEL SENSED THE LOSS OF AIR AND ALERTED ME AND WE PULLED OFF THE INTERSTATE JUST IN TIME TO AVOID AN UNFORESEEN ACCIDENT. I HAD 8 PEOPLE INCLUDING MYSELF IN THE VEHICLE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201330August 31, 2007
EQUIPMENT
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 30 MPH, ONE OF THE TIRES FLATTENED. THE CONTACT WAS UNABLE TO USE THE SPARE TIRE BECAUSE THE TIRE RELEASE CABLE LATCH WAS RUSTED AND IMPOSSIBLE TO REMOVE. HE WALKED TO A GAS STATION AND HAD THE FLAT TIRE REPAIRED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS TEN MONTHS OVER ITS WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 32,200. *UPDATED 12/12/07 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201337August 31, 2007
FUEL SYSTEM, DIESEL
(1) TIME. IT APPEARS THAT THIS FAILURE IS GUARANTEED TO HAPPEN. (2) THE FUEL SOLENOID DRIVER FAILS; THE DIESEL ENGINE STOPS; ONE IS LEFT GOING DOWN THE ROAD WITHOUT POWER STEERING NOR POWER BRAKES IN A VERY HEAVY VEHICLE. WHETHER AN ACCIDENT OCCURRED IS BY CHANCE. (3) A NEW, AND EXPENSIVE, FUEL SOLENOID DRIVER WAS INSTALLED. THE OLD ONE IS STILL IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200981August 28, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SAME SYMPTOMS AS WAS SUBJECT OF A RECALL TO BRAKES DONE 09-06-06 (SERVICE TICKET CTCS224790). INTERMITTENT ABS ACTIVATION ON SLOW SPEED STOP THAT CAUSES THE STOPPING DISTANCE TO INCREASE. NO SLIPPERY SURFACE OR TIRE SKIDDING THAT WOULD CAUSE THE ACTIVATION. PRIOR TO THE 2006 RECALL, THESE SAME SYMPTOMS HAD BEGUN ON THE VEHICLE AND GRADUALLY WORSENED. I TOOK THE VEHICLE TO THE DEALER (DAMASCUS CHEVROLET 301-253-2151) ON 8-24-07 (SERVICE TICKET CTCS233310). SERVICE WRITER BUTCH ECCARD STATES THE MECHANIC COULD FIND NOTHING WRONG EXCEPT ONE FRONT BACKING PLATE TOUCHING THE ROTOR. NO CODE STORED IN THE COMPUTER. ABS ACTIVATION OCCURRED TWO MORE TIMES SINCE THE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201033August 28, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING ON 2002 CHEVY. SUBURBAN FAILS. HAD POWER STEERING PUMP REPLACED AND PROBLEM CONTINUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200775August 26, 2007
STEERING, STEERING:GEAR BOX:SHAFT PITMAN, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TERRIBLE KNOCKING IN TURNING STEERING WHEEL--REPAIRED UNDER WARRANTY--STATES SHAFT, INTERMEDIATE REPLACE-MILEAGE WAS 35K NOW AT 55K SAME PROBLEM ONLY LOUDER AND WHEEL SEEMS LOOSE--CALLED DEALER--NEEDS TO REPLACE SHAFT AGAIN FOR A COST OF $300--I DRIVE MY GRANDCHILDREN TO SCHOOL AND TAKE LONG TRIPS--DEALER SAID CAR IS SAFE-I AM ABOUT TO MAKE ALONG TRIP AND CANNOT GET THE CAR SERVICED UNTIL MY RETURN IN A WEEK--THIS IS WORRISOME WHEN I FEEL I COULD LOSE CONTROL OF THE CAR IF SOMETHING SHOULD BREAK-WHY WOULD A SECOND DRIVE SHAFT BE FAULTY AS WAS THE FIRST. I HAVE READ OTHER COMPLAINTS ABOUT THIS AND MY DEALER SAYS IT IS HAPPENING TO A LOT OF 2004 SUBURBANS AND THEY EXPECT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200795August 26, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS ELECTRONIC BRAKE CONTROL MODULE PERMANENTLY FAILED RESULTING IN LOSS OF ANTI LOCK BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200535August 23, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME FAILED IN REAR OF TRUCK. FAILURE WAS DISCOVERED AT LOW SPEED BEFORE IT WAS CATASTROPHIC. FAILURE AT HIGH SPEED WOULD HAVE BEEN. TRUCK WAS PULLING TRAILER. NEW QUARTER-FRAME IS NOW BEING INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200539August 23, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
LAST WEEK, I FILLED UP MY GAS TANK AS USUAL. WHEN I WENT TO PULL OFF, THE GAS LIGHT FAILED TO GO OFF, THE GAS NEEDLE DID NOT MOVE AND THE BELL TO INDICATE THAT THE TANK WAS EMPTY WENT OFF. THE DEALER STATED THAT IT'S MY FUEL SENDING UNIT AND THAT HE'S SEEN SEVERAL OF THESE DEFECT LATELY...AND THAT I SHOULD CHECK FOR A RECALL. SINCE, I'VE HAD TO MONITOR WHEN I GAS UP AND HOW FAR I DRIVE...WHICH IS NOT ONLY FRUSTRATING, IT'S SCARY! THE NEEDLE NOW FLOATS FROM FULL TO EMPTY AND EVERYWHERE IN BETWEEN, BUT FOR THE MOST PART, IT RESTS ON E. VEHICLE IN QUESTION IS 2005 CHEVROLET TRAILBLAZER...THIS MODEL IS NOT GIVEN AS AN OPTION IN LATER SCREEN WHERE I ENTERED "SUBURBAN". I OWN A CHEVY TRAILBLAZER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200446August 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING BETWEEN 5-10 MPH, THE ABS WOULD MAKE A GRINDING NOISE. THE DEALER STATED THAT THE ABS SPEED SENSORS NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 152,098.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200363August 21, 2007
PARKING BRAKE
EMERGENCY BRAKE FAILURE,WENT TO HAVE SUBURBAN INSPECTED ,HAD NO BRAKES ,HAD BRAKE PADS AND BOTH DRUMS REPLACED,NEVER EVEN USED EMERGENCY BRAKE ONCE SINCE I OWNED THE VEHICLE SINCE 2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200107August 20, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 2500. THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE IT WAS UNDERPOWERED. THE VEHICLE STALLED AT INTERSECTIONS AND WHILE MERGING INTO TRAFFIC AT 15 MPH. SHE HEARD STRANGE NOISES COMING FROM THE ENGINE COMPARTMENT. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE FOR FIVE WEEKS. CHEVROLET SENT A REPRESENTATIVE TO INSPECT THE FAILURE AND STATED THAT THE VEHICLE WAS DESIGNED TO DRIVE IN THAT MANNER. THE SERVICE MANAGER AND THE DEALER OWNER ACKNOWLEDGED THE FAILURE, BUT THE DISTRICT MANAGER WAS RELUCTANT AND INFORMED THE DEALER TO STOP REPAIRING THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK TO HER RESIDENCE WHERE IT CURRENTLY REMAINS. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200141August 20, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. HE CRASHED THE VEHICLE INTO A WALL. THE DRIVER SIDE REAR B.F. GOODRICH TIRE TREAD SEPARATED AND CAUSED THE FAILURE. THE ROAD CONDITIONS WERE DRY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED. THE CONTACT STILL HAS THE TIRE AND THE TREAD. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 45,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 132,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10200211August 20, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
SAFETY CONCERN - NO ACCIDENT - 99 CHEVY SUBURBAN FUEL PUMP FAILURE. I CHANGE THE PUMP. WHEN I LOOKED AT THE OLD PUMP I NOTICED THE HOT WIRE TO THE FUEL PUMP INSIDE THE FUEL TANK HAD INSULATION MELTED NEAR THE TOP CONNECTION. I DISASSEMBLED THE CONNECTION AND FOUND IT HAD BEEN ARCING INSIDE THE FUEL TANK. I HAVE THE FUEL PUMP IS YOU WANT TO SEE IT. 9NOTE: I SENT A NOTE TO GM ON THE MATTER AND ONLY RECEIVED A FORM LETTER E-MAIL IN RESPONSE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200017August 18, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 CHEVROLET SUBURBAN K1500 LS. POWER WINDOW REGULATOR FAILURE. LEFT REAR BECAME INOPERATIVE JAN 07...REPAIRED WITH REGULATOR/MOTOR ASSEMBLY BY DEALER. WAS NOT GIVEN THE OPTION OF SEPARATE REGULATOR AS STATED IN SERVICE BULLETIN. RIGHT REAR INOPERATIVE AUG 07. IN BOTH CASES, THE MOTOR STILL OPERATIVE. THE CABLES DISCONNECTED FROM THE MOTOR ASSEMBLY. THIS WOULD SEEM TO BE A FACTORY/MANUFACTURER DEFECT IN THE CLIPS/FASTENERS TO THE MOTOR ASSEMBLY. WINDOWS WOULD NOT STAY UP AND HAD TO BE TEMPORARILY SECURED UP WITH TAPE TO PROVIDE SOME SAFETY/SECURITY UNTIL REPAIR COULD BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199764August 16, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE TOWING A U-HAUL TRAILER AT 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE COASTED TO THE RIGHT LANE AND FAILED TO RESTART IN THE NEUTRAL POSITION. THE VEHICLE HAD TO BE PHYSICALLY SHUT OFF IN ORDER TO RESTART. THE CONTACT FILED COMPLAINT NUMBER 71-547942923 WITH CHEVROLET. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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