Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10207366October 29, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A CHEVY SUBURBAN (2004) THAT THE SPEEDOMETER JUST STOP WORKING. IT FIRST STARTED GIVING ME A SLOWER SPEED THAN I WAS ACTUALLY GOING. AT 35MPH IT WAS REGISTERING 9MPH. AFTER A FEW DAYS IT WAS NORMAL THEN ALL OF A SUDDEN IT DOES NOT REGISTER AT ALL. NOW IT STAYS AT 15 MPH WITHOUT THE VEHICLE MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206839October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVY SUBURBAN 2004 DEFECTIVE SPEEDOMETER. THE PART IS DEFECTIVE, BUT THE DEALER WANTS $500 TO MAKE THE VEHICLE SAFE AGAIN. IT IS A HAZARD ON THE ROAD WITH THE WRONG SPEED READOUT. GM SHOULD OWE UP TO THE PROBLEM, FIX THE PART/VEHICLES IN THE NAME OF SAFETY. THIS WILL BE MY LAST GM IF THEY FAIL TO AMEND THE PROBLEM AT THEIR COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206846October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CLICKING, STICKING. THIS HAPPENED WITHOUT ANY WARNING. STARTED ACTING ERRATIC. STOPPED VEHICLE AND SPEEDOMETER SHOWED 80 MPH. STARTED DRIVING SLOWLY AND REGISTERED 110 MPH. THROUGH RESEARCH ON INTERNET FOUND MANY HAD SAME ISSUE. CAN TURN OFF ENGINE AND RESTART MULTIPLE TIMES TO GET SPEEDOMETER BACK TO ZERO, HOWEVER, WITHIN A SHORT AMOUNT OF TIME IT IS STUCK BACK ON A HIGHER SPEED WHEN STOPPED. CANNOT TELL WHAT THE CORRECT SPEED OF THE VEHICLE DUE TO THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206908October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE. THE SPEEDOMETER ON MY 2003 CHEVROLET SUBURBAN DOES NOT REGISTER THE CORRECT SPEED. IT EITHER DOES NOT MOVE AT ALL OR RANDOMLY JUMPS FROM 0 TO 120 OR OFF THE REGISTER AND THEN MAY GET STUCK IN ANY POSITION FOR LENGTHY PERIODS OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206703October 23, 2007
STEERING
2001 SUBURBAN-STEERING SHAFT POP TURN OVER BUMPS,CAUSE STEERING TO SHAKE/ POP. STEERING SHAFT WAS REPLACED ON 10/23/2007. COMPLAINT HOW MANY OTHER CUSTOMERS OUT THERE THAT DON'T KNOW ABOUT THIS BULLETIN MY TRUCK HAVE 116737 MILES I SHOULD HAVE BEEN INFORMED ABOUT THIS. WHAT IF I WOULD HAVE HAD A ACCIDENT.(2) I HAVE A STEERING GEAR BOX FAILURE AND LIKE THE BULLETIN SAYS NOISE WHEN TURNING TO THE RIGHT AND LEFT. I THINK THE STEERING SHAFT CAUSE THE STEERING GEAR BOX TO GO OUT. HAVING THIS STEERING SHAFT PROBLEM FOR OVER 1,167,37 MILES SOME RELATED PROBLEM SURE TO CAUSE ANOTHER PROBLEM. BILL HEARD CHEVROLET WORKED ON MY VEHICLE. I FOUND THE BULLETIN AND BROUGHT THIS TO THEIR ATTENTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206702October 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CORROSION AFFECTING THE ANTI-LOCK BRAKE SYSTEM ACTIVATES THE ABS SYSTEM AT SPEEDS OF 3.7 MILES PER HOUR TO 10 MPH, REQUIRING A LONGER STOPPING DISTANCE. THE ANTI-LOCK BRAKES ACTIVATE WHETHER OR NOT THE BRAKES ARE ENGAGED BY THE DRIVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206714October 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER NEEDLE BEGAN READING HIGHER AND HIGHER SPEEDS EVEN THOUGH THERE WAS NO ACCELERATION. WHEN SITTING STILL, THE SPEEDOMETER READ 70 MPH. THE NEEDLE WILL NOT RETURN TO ZERO, EVEN WHEN THE VEHICLE IS PARKED.I HAVE CONTACTED THE DEALER AND WAS TOLD IT WOULD COST $400.00 TO $500.00 TO REPAIR. I CANNOT DRIVE THE VEHICLE, NOT KNOWING HOW FAST I AM GOING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207151October 23, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER WANTS TO BE REIMBURSED FOR RECALL WORK PERFORMED ON HIS 2001 CHEVY SUBURBAN. MANUFACTURER DENIED HIS CLAIM TO BE REIMBURSED. *KB THE CONSUMER HAD ALREADY HAD THE WORK DONE REGARDING THE FUEL PUMP PRIOR TO THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206514October 22, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 SUBURBAN SPEEDOMETER MALFUNCTION. UNABLE TO DETERMINE SPEED. IT APPEARS TO BE A COMMON OCCURRENCE WITH GM REFUSING TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206386October 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVROLET SUBURBAN SPEEDOMETER STOPPED WORKING AT 50,000 MILES. THIS IS A WIDE SPREAD PROBLEM AND CHEVROLET SHOULD DO A RECALL AND FIX THE PROBLEM AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206407October 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
NHTSA CAMPAIGN # 02V178000: MY 2000, K1500, CHEVROLET SUBURBAN WAS HIT HEAD ON BY A SPEEDING 2003 HYUNDAI TIBURON GT. BOTH VEHICLES SUFFERED SIGNIFICANT DAMAGE AND HAD TO BE TOWED AWAY. THE BUMPER AND GRILL WERE PUSHED BACK INTO THE RADIATOR AND OIL COOLER OF THE SUBURBAN. THE BUMPER FOLDER INTO A V SHAPE AT THE LICENSE PLATE. NO AIR BAGS ON THE SUBURBAN DEPLOYED. THE HYUNDAI AIR BAGS DEPLOYED. I HAVE BEEN TOLD BY CONNELL CHEVROLET THAT THE REFERENCED RECALL DID NOT APPLY TO MY SUBURBAN. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10205934October 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
DURING ALL KINDS OF WEATHER CONDITIONS THE ABS BRAKING SYSTEM HAS FAILED TO STOP THE VEHICLE, TWICE CAUSING A REAR END ACCIDENT. DURING A HARD BRAKING SITUATION WHEN ON DRY PAVEMENT, OR ANY BRAKING CONDITION ON WET PAVEMENT THE BRAKES HAVE BEEN APPLIED AND THEY GRAB AND THEN RELEASE CAUSING THE VEHICLE TO CONTINUE MOVING FORWARD WITHOUT COMPLETELY STOPPING. THE VEHICLE HAS BEEN TAKEN TO MANY CHEVROLET DEALERSHIPS AND INDEPENDENT SHOPS FOR REPAIR AND BEEN INSPECTED OR REPAIRED WITH COMPLETE BRAKE REBUILDS WITH ABSOLUTELY NO IMPROVEMENT IN STOPPING ABILITIES. THIS MODEL VEHICLE SHOULD ABSOLUTELY HAVE BEEN RECALLED SHORTLY AFTER MANUFACTURE. THERE IS SO MUCH DOCUMENTATION THAT THESE VEHICLES HAVE THIS PROBLEM THAT THIS AGENCY SHOULD BE ASHAMED OF NOT FORCING A RECALL FOR REPAIRS OR COMPLETE REDESIGN OF THE BRAKING SYSTEMS. THE MINOR RECALL AND"FIX" OF THE BRAKE-BOOSTER OUTPUT ROD WERE A JOKE AND NEVER SHOULD HAVE BEEN ALLOWED AS A FIX. THE EXCUSE CHEVROLET USES THAT IT IS A "BRAKE PEDAL FEEL" THAT IS THE PROBLEM IS INEXCUSABLE AND IRRESPONSIBLE. I HAVE BEEN A PROFESSIONAL TRUCK DRIVER (CLASS "A" CDL WITH ALL ENDORSEMENTS) AND MECHANIC AND HAVE DRIVEN SEVERAL OTHER MAKES OF LARGE HEAVY PASSENGER TRUCKS AND SUV'S WITH ABS BRAKING AND NEVER ENCOUNTERED THIS PROBLEM WITH ANY TYPE OF VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10205654October 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BEGAN SHOWING INCORRECT SPEED UP TO 100MPH ON RURAL HIGHWAY AND 20-30 MPH WHILE PARKED. STOPPED AND TURNED VEHICLE OFF TO ATTEMPT TO RESET BUT STILL INCORRECT SPEED REGISTERED. DEALERSHIP HAD TO REPLACE INSTRUMENT CONTROL PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205730October 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2001 CHEVY SUBURBAN AND THIS IS THE 5TH. TRANSMISSION I HAVE PUT IN THE VEHICLE. THE TRANSMISSION FIRST FAILED AT 15,339 MILES AND WAS REPAIRED UNDER WARRANTY. AT 50,525 MILES IT FAILED AGAIN AND COST ME $1802.94 TO FIX. AT 62,823 IT FAILED AGAIN AND A CHEVROLET DEALER IN OKLAHOMA REPAIRED IT,FOR $2279.24, AND GAVE IT A ONE YEAR WARRANTY. 11 MONTHS AND 10800 MILES LATER IT FAILED AGAIN. THIS TIME THE CHEVY DEALER IN MISSOURI WANTS $1600 TO REPAIR IT AND SAID THE SAME EXACT PARTS DID NOT FAIL SO THE ONE YEAR WARRANTY DOES NOT APPLY!!!!!!!! THIS VEHICLE IS DRIVEN BY MY WIFE AROUND TOWN. ALL OF A SUDDEN YOU LOOSE POWER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205795October 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER FAILS IN MY 2004 CHEVY SUBURBAN, THE SPEEDOMETER BOUNCES BETWEEN SPEEDS AND STICKS AT ANY GIVEN SPEED. NO REAL SOLUTION OTHER THAN REPLACE THE INSTRUMENT PANEL . GM TAKES NO LIABILITY FOR THE PROBLEM. (9 OTHERS IN THE AREA HAVE THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205627October 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WAS TICKING UP AND DOWN RATHER THAN SMOOTHLY INCREASING AND DECREASING. WE USED CRUISE CONTROL WHEN ON A TRIP AND THEN THE SPEEDOMETER STARTED MALFUNCTIONING. SINCE THIS OCCURRED, THE SPEEDOMETER HAS BEEN STUCK PAST 120 MPH ON MULTIPLE OCCASIONS WHEN WE WERE GOING ABOUT 30. THIS IS CERTAINLY A SAFETY HAZARD FOR WHICH A RECALL SHOULD BE ISSUED. THIS COULD CAUSE AN ACCIDENT IF IT MALFUNCTIONS WHILE YOU ARE DRIVING AND YOU ARE UNABLE TO DETERMINE HOW FAST YOU ARE GOING. YOU WOULD TEND TO DRIVE SLOWER AND YOU COULD BE REAR-ENDED BY SOMEONE ELSE WHO WAS EITHER SPEEDING OR DOING THE CORRECT SPEED LIMIT. I WAS SURPRISED TO SEE THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM AND CHEVROLET HAS NOT STEPPED UP TO THE PLATE AND ACKNOWLEDGED THAT IT IS A MANUFACTURER DEFECT. I FOUND OUT ACCIDENTALLY THAT WHEN YOU START THE VEHICLE, THE SPEEDOMETER RESETS BY 5MPH. I WOULD HAVE TO START THE VEHICLE REPEATEDLY TO GET IT BACK TO ZERO. ALTHOUGH THIS IS NOT GOOD FOR THE STARTER, THIS WAS MY ONLY OPTION AT THE TIME. I JUST SAW SOMETHING ON THE INTERNET THAT SAID TO PUT THE VEHICLE IN REVERSE AND THEN TRY TO START IT. BY DOING THIS IT WOULD RESET THE SPEEDOMETER BY 5MPH EVERY TIME WITHOUT ENGAGING THE STARTER. THIS DID WORK, BUT WHEN I DROVE THE VEHICLE THE NEXT TIME, THE SPEEDOMETER DID NOT WORK AT ALL. I TRIED RESETTING THE SPEEDOMETER AGAIN BY PUTTING IT IN PARK AND STARTING, BUT TO NO AVAIL. AFTER TRYING MANY MORE TIMES TO RESET BY STARTING THE VEHICLE, THE SPEEDOMETER STARTED TO WORK. THIS IS UNACCEPTABLE AT EVERY LEVEL. THE CONSUMER SHOULD NOT HAVE TO BEG AND PLEAD TO GET A MANUFACTURER DEFECT FIXED. WHAT WILL IT TAKE TO CAUSE CHEVROLET TO FIX THIS DEFECT, ACCIDENTS OR FATALITIES? IF YOU LOOK AT THE WEBSITE HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-TAHOE/T2BGKBGI55EKNU77C/P3 YOU WILL SEE THIS IS A COMMON OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205428October 11, 2007
SEATS, SEAT BELTS:FRONT
CURRENT 9 PASSENGER MODEL OF CHEVY SUBURBAN LACKS A SAFE WAY TO SECURE A CHILD OR ADULT SAFELY IN THE CENTER FRONT JUMP SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205143October 6, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS ON MY 2001 CHEVY SUBURBAN ACTIVATES AT SLOW SPEEDS EXTENDING MY STOPPING DISTANCE. I WAS SUBJECT TO A RECALL IN OCTOBER, 2005 WHEN I HAD NO SYMPTOMS BUT TOOK MY VEHICLE TO THE DEALER WHO SAYS THEY COMPLETED THE RECALL REQUIREMENTS. NOW, I AM HAVING THE SYMPTOMS AND GM REFUSES TO TAKE CARE OF THE PROBLEM. I SPENT $80 AT A DEALER FOR DIAGNOSIS AND THEY SAY IT IS A FAULTY WHEEL SENSOR(LOW VOLTAGE) AND WANT ANOTHER $330 TO REPAIR. THE RECALL LETTER I WAS SENT SPECIFICALLY STATES THAT "IN SOME CASES, THE FRONT WHEEL SPEED SENSOR MAY REQUIRE REPLACEMENT." GM OFFERED ME A 10% DISCOUNT ON THE REPAIR AFTER I CALLED THEM. I FEEL THEY SHOULD REPAIR IT. NHTSA RECALL # 05V379000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204696October 2, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE PLASTIC HINGE ON THE LEFT SIDE OF THE REAR WINDOW GLASS ON THE SUBURBAN TAILGATE HAS SEPARATED WHERE IT WAS ORIGINALLY JOINED AND THE WINDOW IS NO LONGER ATTACHED TO THE VEHICLE ON THIS SIDE. IN TALKING TO ONE OF THE LOCAL DEALERSHIP REPAIR SHOPS AND A LOCAL AUTO GLASS COMPANY, I WAS TOLD BY BOTH THAT THIS WAS A FAIRLY COMMON PROBLEM WITH SUBURBANS. I THINK THIS IS A POTENTIAL SAFETY ISSUE AS WIND SHEAR UNDER THE GLASS COULD RIP THE GLASS OFF MY VEHICLE AND CREATE A PROBLEM FOR ANYONE BEHIND ME. GIVEN WHAT I WAS TOLD BY THE REPAIR SHOPS, HAS AN INVESTIGATION OF THIS PROBLEM BEEN CONSIDERED OR CONDUCTED AND IS THERE CONSIDERATION OF A RECALL FOR THIS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204559October 1, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE BACKING OUT OF THE DRIVEWAY AT LESS THAN 5 MPH, THE STEERING WHEEL LOCKED. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE SHOP. HE STATED THAT THE FAILURE WAS NOT THE POWER STEERING BECAUSE HE COULD NOT TURN THE WHEEL AT ALL TO DRIVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 74,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE POWER STEERING PUMP. UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban