Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10195291July 4, 2007
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WOULD STALL WHILE DRIVING WITHOUT WARNING AT ALL DIFFERENT SPEEDS INCLUDING HIGHWAY SPEEDS. VEHICLE WOULD SOMETIMES STALL 3 TIMES PER DAY, AND SOMETIMES NOT AT ALL IN A DAY. LOSS OF POWER STEERING AND POWER BRAKES RESULTED WHICH SOMETIMES PRESENTED A CHALLENGE TO SAFELY GET THE VEHICLE OFF THE HIGHWAY OR ROADWAY WHILE COASTING TO A STOP. STALLS OCCURED SEVERAL TIMES WHILE TOWING A 5000 POUND BOAT AND ALSO OCCURED WHILE TOWING A 9000 POUND CAMPER TRAILER. TWO DEALERS LOOKED AT THE VEHICLE AND REPORTED FINDING NO CAUSE FOR THE STALLING. I FOUND AN AUTOMOTIVE INTERNET DISCUSSION FORUM WHERE MANY OTHER PEOPLE REPORTED THE SAME PROBLEM WITH THE 8.1L ENGINE. MANY OF THESE PEOPLE REPORTED THAT THE CRANKSHAFT POSITION SENSOR WAS THE CAUSE, AND THAT REPLACING THE CRANKSHAFT POSITION SENSOR WOULD FIX THE PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALER TO HAVE THE SENSOR REPLACED, AND THE VEHICLE HAS NOT STALLED AT ALL SINCE THE SENSOR WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195062July 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE. BAD INSTRUMENT CLUSTER. VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195083July 1, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WIRE/CONNECTER OVERHEATED MELTING A SMALL HOLE IN MODULE WHICH CAUSED FUEL TO LEAK OUT. CONTACTING DEALERSHIP ABOUT RECALL ,OLD PART IS AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195022June 30, 2007
STEERING
2004 CHEVY SUBURBAN 2500 SERIES WITH QUADRASTEER. THE REAR WHEEL STEERING FAULTS APPROXIMATELY EVERY 5 MILES, OFTEN WHEN EXITING A TURN. THIS CAN LEAVE THE REAR WHEELS FULL LEFT (OR RIGHT) IF THE TURN WAS TIGHT CAUSING THE VEHICLE TO CRAB DOWN THE ROAD SIDEWAYS. IF THE ROAD IS NOT WIDE AND THE DRIVER IS NOT EXTREMELY AWARE A SIDESWIPE ACCIDENT COULD EASILY OCCUR. THE REAR WHEELS SLOWLY SELF CENTER AFTER 10 TO 15 SECONDS. VEHICLE HAS BEEN BACK TO THE DEALER MANY TIMES. THEY EITHER SAY THEY HAVE REPLACED A SENSOR, TIGHTENED A LOOSE CONNECTION, OR NO PROBLEM FOUND. SOMETIMES IT WILL BE OK FOR 20 MILES OR SO BUT THE PROBLEM ALWAYS RECURS. UNABLE TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194979June 29, 2007
STEERING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING FROZE AND THEN CORRECTED ITSELF. THERE WERE NO WARNING INDICATORS. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 131,186 AND FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195014June 29, 2007
STEERING:GEAR BOX:SHAFT SECTOR
3RD FAILURE OF THE INTERMEDITE STEERING SHAFT ON THE 2002 CHEVROLET 1/2 TON SUBURBAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194768June 27, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STEERING,FUEL PUMP MODULE,WIRES CONNECTORS. I TOOK IT IN TO FIX BUT I HAD TO PAY FOR IT $ 1.054 WHY IF THERE'S A RECALL ON IT THAT WAS JUST FOR THEFUEL PUMP MODUEL CALL ME ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194121June 25, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS SEATED IN THE PASSENGER SEAT AND SUFFERED A CONTUSION ON HER LEFT LEG AND BRUISES ON HER RIGHT LEG. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10194043June 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ARBITRARY ACTIVATION OF THE ABS BRAKES AT SLOW SPEEDS OR WHEN PARKING. THIS CAUSES THE VEHICLE TO NOT STOP AND CONTINUE MOVING FOR A FEW INCHES TO A FEW FEET. VARY HAZARDOUS WHEN PARKING IN TIGHT AREAS OR AROUND CHILDREN IN A PARKING LOT. HAD SIMILAR PROBLEM ON CHEVY 1999 SILVERADO K1500 PICKUP THAT RESULTED IN A RECALL. WOULD SUGGEST THE SAME ON THIS VEHICLE TO AVOID SAME HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193617June 18, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES WEARING OUT EVERY 6,000 MI, REAR BRAKES SHOW VIRTUALLY NO WEAR AFTER 138,000 MI. THE ANTILOCK BRAKES FEEL SPONGY AND VEHICLE WON'T STOP PROPERLY. WHY DOES SOME ONE HAVE TO DIE BEFORE YOU PEOPLE LISTEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193510June 16, 2007
ENGINE AND ENGINE COOLING
I DRIVE A 2002 CHEVROLET SUBURBAN. FREQUENTLY, WHILE I WAS DRIVING AND WITH NO WARNING THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUT OFF, IT DID NOT HAVE POWER BRAKES OR POWER STEERING. AFTER STOPPING AND TURNING THE KEY OFF FOR A COUPLE OF MINUTES I COULD START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST FALL. I TOOK THE VEHICLE TO A LOCAL GARAGE WHICH COULD FIND ANY PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS ,AND I TOOK VEHICLE TO THE CHEVROLET DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF ON THE HIGHWAY AND IN THE CITY AT HIGHWAY AND CITY SPEEDS, WHILE SLOWING DOWN AND WHILE ACCELERATING. THIS WAS A DANGEROUS SITUATION AS IT HDS SHUT OFF WHILE TOWING A TRAILER. THE SHUT OFFS DID NOT CORRELATE WITH WEATHER, TIME OF DAY, USEAGE, TEMPERATURE, OR SPEED. LOSETPOWER STEERING AND BRAKES WHICH IMPACTED THE ABILITY TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193476June 15, 2007
VEHICLE SPEED CONTROL
2003 CHEVROLET SUBURBAN- RACING SPEEDOMETER- BOUNCING FROM 0 TO 120, NOW STUCK PAST 120. NO WAY TO DETERMINE SPEED. MANY REPORTS OF THIS PROBLEM-- BUT NO RECALL AS OF YET- BIG BUCKS TO REPLACE UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193346June 14, 2007
VEHICLE SPEED CONTROL
WE HAVE A 2003 SUBURBAN AND THE SPEEDOMETER IS FAILING TO TELL THE CORRECT SPEED IT IS GOING. THIS IS AN EXTREME SAFETY ISSUE THAT SHOULD BE RECALLED BY GM, I HAVE ALWAYS BOUGHT CHEVY/GM PRODUCTS BUT WILL RECONSIDER WHEN I TRADE IN DUE TO THE LACK OF SAFETY RECALLS WHEN NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193371June 14, 2007
SERVICE BRAKES, AIR:ANTILOCK
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE VEHICLE PULSATES WHILE TRAVELING AT 25 MPH. THE VEHICLE PULSATES EVEN MORE WHEN THE BRAKES ARE APPLIED. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS THE ANTILOCK ACTIVATION. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 97,000 AND FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192729June 7, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SUBURBAN DASH FIRE WHILE SITTING IN COSTCO PARKING LOT. CAR FULLY ENGULFED IN FLAMES WITHIN THREE MINUTES. FIREMAN SAYS IT WAS A ELECTRICAL DASH FIRE. CAUSE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192591June 6, 2007
STEERING, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE WHEELS WHEN THE FRONT WHEELS WERE TURNED. SHE STATED THAT THE CAUSE OF FAILURE MAY BE THE UPPER INTERMEDIATE STEERING SHAFT. THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY $275 FOR THE REPAIR. THE DEALER DID NOT HAVE ANY RECALLS FOR THE FAILURE. THE CONTACT FEELS THAT THERE SHOULD BE A RECALL DUE TO THE MANY REPAIRS RELATED TO THE WHEEL FAILURE. SHE STATED THAT A RUNNING BOARD LIGHT IS DIM ON THE FRONT LEFT SIDE OF HER VEHICLE, WHICH SHE HAS NOTICED ON MANY SUBURBANS. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 02-01-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192266June 1, 2007
ENGINE AND ENGINE COOLING
I DRIVE A 2002 CHEVY SUBURBAN. FREQUENTLY, WHILE I AM DRIVING AND WITH NO WARNING, THE VEHICLE JUST SHUTS OFF. WHEN THE VEHICLE SHUTS OFF, I DO NOT HAVE POWER BRAKES OR POWER STEERING. AFTER A FEW MINUTES, I CAN TYPICALLY START UP THE VEHICLE AND CONTINUE DRIVING. THIS SITUATION FIRST STARTED LAST OCTOBER. I TOOK THE VEHICLE TO A LOCAL GARAGE AFTER THE THIRD INCIDENT BECAUSE THE CHEVY DEALER WAS BOOKED. THE GARAGE COULD FIND NO PROBLEM. THE VEHICLE CONTINUED TO EXPERIENCE THESE UNPREDICTABLE SHUT OFFS AND I TOOK IT IN TO THE CHEVY DEALER FOR DIAGNOSIS AND REPAIR. THE DEALER KEPT THE TRUCK FOR NEARLY A MONTH AND COULD NOT DUPLICATE THE PROBLEM. THE TRUCK CONTINUED TO SHUT OFF, ON THE HIGHWAY AND IN THE CITY. I TOOK IT TO A DIFFERENT DEALER AND EXPLAINED THE PROBLEM AND SHARED THE RESULTS OF THE DIAGNOSTICS. THE SECOND DEALER ALSO COULD FIND NOTHING WRONG WITH THE TRUCK. A THIRD DEALER HAD THE BENEFIT OF TAKING THE VEHICLE AFTER IT HAD SHUT OFF TWICE WITHIN A 24 HOUR PERIOD--BOTH AT HIGHWAY SPEEDS. THE THIRD DEALER COULD FIND NO SPECIFIC CODES ON THE COMPUTER DIAGNOSTICS THAT COULD EXPLAIN THE PROBLEM AND GAVE ME BACK MY VEHICLE. THIS TRUCK CONTINUES TO SHUT OFF WHILE I AM DRIVING. THIS IS A DANGEROUS SITUATION AS IT HAS SHUT OFF WHILE I AM TOWING A TRAILER, AND WHILE I AM TRAVELING ONTO EXITS. THE SHUT OFFS DO NOT CORRELATE WITH WEATHER, TIME OF DAY, USAGE, TEMPERATURE, OR SPEED. THE LATEST INCIDENT OCCURRED ON 30 MAY AS I APPROACHED A CITY INTERSECTION. THE TRUCK IS PARKED, FOR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192041May 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SUSPENSION:FRONT:WHEEL BEARING
2003 CHEVROLET SUBURBAN WITH TRACTION CONTROL. CONTROL CUTS IN WHEN MAKING SHARP TURN FROM SIDE ROAD ONTO MAIN HIGHWAY. THIS CAUSES VEHICLE TO RAPIDLY SLOW TO ALMOST A STOP UNTIL TRANSMISSION CATCHES UP AND VEHICLE SPEED INCREASES. DEALER SAYS IT IS BECAUSE OF SENSORS IN WHEELBEARING AND THE WHEELBEARINGS NEED TO BE REPLACED. THIS IS A DEFINITE HAZARD WHEN ENTERING A HIGH SPEED (55 MPH OR HIGHER) HIGHWAY FROM A SIDE ROAD. I COMPLAINED TO GM AND THEY SAID THERE WERE NO RECALLS ABOUT THIS. DEALER SAYS THEY HAVE HAD PROBLEM ON SEVERAL VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191988May 29, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE MAKING A LOW SPEED SHARP LEFT TURN, MY POWER STEERING SUDDENLY STOPPED WORKING. I WAS ABLE TO AVOID HITTING ANYTHING. DIAGNOSIS AT THE DEALER WAS THAT THE SHAFT ON THE POWER STEERING PUMP HAD SNAPPED. WHILE LOOKING AROUND ON THE INTERNET TO SEE IF OTHERS HAD THIS PROBLEM, I DISCOVERED NHTSA CAMPAIGN ID 05V005000 ISSUED IN JANUARY 2005 WHICH APPEARS TO DESCRIBE MY EXACT PROBLEM. I HAD BEEN INFORMED OF SEVERAL RECALLS BY CHEVROLET FOR OTHER PROBLEMS BUT HAD NOT RECEIVED ANY NOTICE OF THIS PARTICULAR ISSUE AND WAS UNAWARE OF THE POTENTIAL DANGER. THE DEALER INDICATED THAT THE VIN NUMBER OF MY SUBURBAN WAS NOT ON THE LIST OF AFFECTED VEHICLES. I CONTACTED GENERAL MOTORS CUSTOMER CARE (CASE #71-523372221) AND THEY VERIFIED THAT MY VIN NUMBER WAS NOT PART OF THE POPULATION OF SUBURBAN COVERED BY THIS ACTION. THIS IS A DANGEROUS MATTER. IF MY WIFE HAD BEEN DRIVING OR IF I HAD BEEN TRYING TO AVOID SOMETHING IN THE ROAD AT HIGH SPEED, THERE WOULD HAVE BEEN AN ACCIDENT. I DO NOT KNOW IF I JUST HAPPENED TO RECEIVE AN ISOLATED DEFECTIVE PUMP OR IF THE POPULATION OF DEFECTIVE SUBURBAN IS LARGER THAN CHEVROLET CURRENTLY ACKNOWLEDGES. THE PUMP WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191450May 22, 2007
STEERING:GEAR BOX:SHAFT SECTOR
LOOSE STEERING CAUSED BY OBVIOUSLY A DESIGN PROBLEM AND SHOULD HAVE A RECALL TO ADDRESS A PERMEATE REMEDY. WHILE THE FACTORY WARRANTY PAID FOR THE FIRST TWO REPLACEMENTS, AND THE EXTENDED WARRANTY PAID FOR ALL BUT THE $50 DEDUCTIBLE ON THE THIS THIRD REPLACEMENT THIS WAS BY ALL ACCOUNTS AN ONGOING PROBLEM WITH THE 2005 CHEVROLET SUBURBANS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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